# Page 4 | NueMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is NueMD the right Medical Practice Management solution for you? Explore 448 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/72470/NueMD/reviews --- NueMD 4.4 (448) [View alternatives](https://www.capterra.com/p/72470/NueMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of NueMD ## Showing most helpful reviews Showing 76-100 of 448 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Tina C. Personal Assisant Medical Practice Used the software for: 2+ years ### "Nue MD is all you need" May 22, 2018 5.0 Keep up the great work! Pros What I like most about this product, It's very user friendly, Customer support is at your finger tips, love the tutorials, quick is easy scheduling and billing. very pleased. Cons the only thing I can think of is the updating of Java to run the program, some times is a pain. but once it's update it's all good. Review Source NW Natalie W. Medical Practice Used the software for: ### "NueMD is the Must-Have Software for Your Practice." May 13, 2014 5.0 Pros The best features are the updates! There's no CD to install with all of the hassles that come with it; all updates are done for you. The next feature that we like the best about NueMD is the claim processing. It's so simple and easy. Select the claims to send, click a button, and that's it! If you have claims that can't be submitted electronically, NueMD will send them for you or you can print right from your computer. Another great feature is the claim followup. If a claim hasn't been paid within a certain time, you can resubmit with a click of a button, or you can have NueMD check the claim status. NueMD is also online software, and you can access it from anywhere. Not only that, but you can access it right from your iPhone or iPad. One more thing: there is online live help which is extremely helpful. Cons Our office does a significant amount of recalls, and we would like to have a feature in the last attendance section to print labels or at least export them to a spreadsheet. Review Source Amos O. A good review for NueMD Education Management Used the software for: 6-12 months ### "Great Software " March 18, 2020 4.0 It helped me grow my business a lot, offers a great lot of opportunities Pros The product is very easy to use, it's is very convenient and customer satisfactory Cons It should improve more on its customers service, great app by the way Review Source MF Megain F. Office Manager Medical Practice Used the software for: 2+ years ### "Always easy to use" June 21, 2018 5.0 Pros It is always user friendly, which helps keep thing running very smoothly. Which makes the work day better. Cons It freezes up sometimes, while using it. Which can be very annoying and delay your work day. But not always Review Source LT Lynda T. Nurse Practitioner Medical Practice Used the software for: 2+ years ### "NueMD Review" August 4, 2016 4.5 Pros We find the customer service is 10/10. Creating a ticket and billing are simplified. The EMR overall is user friendly. The company continues to update and mprove to the EMR. Cons The downsides have been the difficulty with setting up the templates for documentation, students reporting difficulties with signing in to the on-line portal. Review Source Response from AdvancedMD September 8, 2016 Hi, Lynda! I’m so happy to hear about your outstanding experience with our customer service team and can’t wait to share your thoughts with them. We greatly appreciate your feedback and thank you for your business! KW Kari W. Billing Manager Medical Practice Used the software for: Less than 6 months ### "Best Billing software I have used!" December 5, 2016 5.0 So far this is the best billing software that I have used. I was using Lytec prior to the switch and I love it! Nuemd is so easy to learn and use. It makes claims and billing go so much faster. They really do have it figured out to help out with production. I have recommended this product to several other physician offices. The scheduler is very easy to customize to any practice schedule. Easy to use with multiple locations with out confusion! Pros Nuemd was very easy to adjust to. Learning it was so easy and there is such great product support. Nuemd helps make the billing so much more effective and claims are paid a lot quicker with fewer rejected claims. Also I LOVE that it is web based that way you can access it anywhere with internet. That makes a big difference with multiple locations. Cons There is not much that I do not like!! This really is a great product. Review Source KD Karen D. Financial Services Used the software for: 2+ years ### "NueMD Review from a Mental Health Billing Service" February 20, 2015 4.0 Pros The software is easy to use. Clearinghouse reports are timely. Learning how to use the software as well was easy. Cons Customer service hold times are a little long, and I don't like being locked into a contract and it appears, at least to me, that every time I have to renew a contract it gets more expensive. All of my providers are mental health providers, which are small providers and I really have to think if the cost is outweighing what I am making. I also am not a fan of most of the reports. Review Source AT Aimee T. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "I Like this Product Very Much" August 3, 2016 4.5 Pros Our sales rep was very thorough in helping us understand the software and it's fees. We had a couple of hiccups at first but he assisted us in fixing them. I like fact that it is cloud based product and I can work from anywhere. I also use Practice Fusion as our EMR, and they work beautifully together. My superbills are easily sent to NueMD and our insurance denials are down to a minimum. Cons Sometimes posting payments is a little tedious, but with all the training and our user manual; the job gets done timely. Review Source Response from AdvancedMD September 8, 2016 Thanks for sharing your thoughts, Aimee! I’m glad to hear you’ve had such a positive experience with NueMD and look forward to sharing your feedback with Michael. GM Geraldina M. Medical Practice Used the software for: ### "NueMD opinion" January 13, 2015 4.5 Pros It has simple navigation when needing to locate and track patients for appointments or other medical needs. The billing program is quick and simplified, and it does not allow room for basic errors because of the design of the software. Cons For some reason, the system does freeze fairly frequently. The only solution is to shut down and reboot, which does make it extremely inconvenient at times. Also, we do not use EMR at this time for the University setting. Because I really haven't found much that I didn't like, that would be something that would make the system more complete for me. I am not that knowledgeable regarding the reporting features. It is not that I am dissatisfied, but a bit inexperienced with the specifics. Support is also average, but that is because I have not had too many reasons to call upon them. Billing could be a little more supportive, but again, I have no immediate problems, so overall, it is an easy software program. Review Source BAR Beth Ann R. Physical Therapist Medical Practice Used the software for: Less than 6 months ### "NueMD provides our multi-disciplinary clinic with everything we were looking for and more!" September 13, 2017 5.0 Great product and we are all very happy with it! Pros NueMD is very intuitive, making it easy to use from day one. We are a multi-disciplinary clinic, and NueMD supports the needs of each discipline smoothly. I love how I can see the schedule for every provider in the clinic at one easy glance. Cons NueMD does not seem to "Auto Refresh," so I have to keep clicking the Refresh button to see any schedule changes that are made up at our front desk. Also, NueMD does not allow for double-booking two patients at the same time for a single provider. So if two patients are scheduled for me at one time, the front desk has to schedule one patient in a different 15min time block, and this sometimes causes a little confusion on when the patient is actually scheduled to come in. Review Source DS Diana S. Administrator Medical Practice Used the software for: 2+ years ### "Great Software" July 22, 2015 5.0 Pros My expreience with NueMD was with tech support. I was having issues with java and running the program. When I was told by customer service that tech support was the department to service my issue, tech sipport took over and didn't leave me unattended until the problem was resolved and I even received a call the following day to ake sure all was well!! Cons Currentlhy, I am still in the process of using the functions to the fullest. What I am trying to work with is the scheduling piece. Review Source NB Nicole-Marie B. Medical Receptionist Hospital & Health Care Used the software for: 6-12 months ### "Great tool for all your needs " August 5, 2016 5.0 NueMD is a great tool for scheduling patients, managing demographics, tracking balances and paid claims on account. Pros Love how versatile NueMD is. Cons I don't like how the system freezes at times but I know they are working on it. It has improved dramatically . Review Source Response from AdvancedMD August 5, 2016 Thanks for your feedback, Nicole-Marie! We're thrilled to hear that you're enjoying the versatility of our product. NueMD takes our client's feedback seriously. Thank you for helping us build a better product. MT Michele T. President. Owner Medical Practice Used the software for: 6-12 months ### "Nue MD is the one for any small business" December 26, 2016 5.0 Setup was fast and easy- we started submitting electronically within 7 days which sped up claims processing by weeks for us! Easy to learn and use, training is available when you need it and the online help sections are easy to navigate Review Source JE Julie E. Office Manger Medical Practice Used the software for: 1-2 years ### "Needs some improvement" November 15, 2017 3.0 When I was training I would ask questions and the trainer did not know how to perform the functions. Pros Ease of use for scheduling. Reminder text and calls. Note system is easy to use. Statements easy to review and print. Cons Separating cases for insurance, self-pay, and auto. Charge for every little thing. Response to questions. Only being able to find patients by their last name. Too generic of a message for text reminders. Review Source Response from AdvancedMD November 16, 2017 Hello, Julie. Thank you for taking the time to leave us feedback. I'm sorry to hear that your experience fell below our standards. I'd love to discuss this further. Please send an email to jen@nuemd.com and we can set up a call. I look forward to speaking with you! JA Jerry A. Physician & administrator Medical Practice Used the software for: 1-2 years ### "Used 3 different EMR systems and this is by far the best." October 16, 2017 5.0 Pros Easy to use, professional, help available when needed. Love eScript, suggestions and live help when needed. Cons Occasionally goes down with Java. Has to be reloaded and downloaded again when Java fails requiring more time. Review Source Billy R. Administrator Used the software for: ### "Excellent Choice" August 7, 2014 5.0 As an Administrator in The Healthcare Industry, I believe that is very important that you have a reliable Practice Management program that will simplify and works according to your standards. That is what NueMD is for us, a Practice Management Program that is always reliable in all aspects of our operations. An easy to use, easy to train and Triple "A" Customer Service. You can concentrate in your work and not worry about any technical margin error, even if is any you can rest assure is going to get corrected in no time so you can keep your daily tasks with almost no interruption, and this is what I call an "Excellence Choice" Review Source Response from AdvancedMD August 19, 2014 Hi Billy, thanks for the review! DA David A. Account Manager Financial Services Used the software for: Less than 6 months ### "Terrible, No Follow-up with EDI Enrollment" June 27, 2017 1.0 Their transfer of old data from a previous system is sparse and it is easier to save money and do it manually. Pros Sorta easy to use but why everything has to be refreshed even when it is the first time on a particular section makes no sense. Cons Absolutely no follow up with EDI enrollment. First they never sent the EDI enrollment for Medicare, we had to follow up with Medicare to find out what the status was. Once we found out that they never sent over the enrollment we had to have NueMD send over the enrollment and get everything set up. That was their job, not ours. Review Source Response from AdvancedMD June 30, 2017 Hello, David. Thank you for taking the time to leave us feedback. I would love a chance to discuss this issue further. Please email jen@nuemd.com and we can arrange a call. I look forward to speaking with you. RR Reva R. Financial Services Used the software for: 2+ years ### "NueMD - Your New Best Friend" March 2, 2015 5.0 Pros What I like best about this product is the versatility, and the ability to build your database for each sort of practice, facility, and auxiliary provider is the best I've encountered. The system is intuitive and obviously built around the needs and demands of everyday challenges encountered by Medical Professionals on a daily basis. Cons What I like least is that the product can tend to have times where changing screens can be too slow. Review Source Lic. Francia Sanoja @. Nutricionista Medical Practice Used the software for: Less than 6 months ### "Simple medical billing." January 9, 2019 5.0 Very good experience optimizing the scheduling time of appointments with permanent access to the data of my patients in record time from my cell phone. Pros The speed of appointment scheduling and simplicity in billing allows me to keep a more organized and synchronized agenda in real time from my mobile phone with permanent access to my patients' data. Cons I have no complaints, just to take advantage of so many benefits of the platform requires a good internet connection. The rest are benefits that we can enjoy. Review Source KA Kami A. Billing Coordinator Medical Practice Used the software for: 1-2 years ### "Overall Program is great & Support is AMAZING" February 23, 2017 5.0 NueMD is very user-friendly and any time I've had a question or issue it has been addressed right away. The support staff are very attentive and helpful. Overall our experience with NueMD has been great and we'll be using this program for a very long time. Review Source CG Carol G. Health Educator/Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Good for those of us who are not "computer" people" February 20, 2017 5.0 When our office switched to paperless it was with much fear I began using NueMD. After about 2 weeks of use, I can now see the benefit. I can chart much more quickly and have all my notes in one convenient place. This is both a time, space, and money saver. Pros It keeps me organized Cons I wish it had a window for the previous notes, that I could open at the same time I am charting in real time. (for reference) Review Source MT Mark T. Owner Medical Practice Used the software for: 2+ years ### "Just what we needed" March 25, 2015 5.0 Pros NueMD has great customer service and the product does exactly what we want it to. It allows for scheduling and billing provides a wide array of reports we use to pull data for PQRS and other essential activities. We also really like that it is online. This has made it a hassle free system for us. Cons The system is not built specifically for PT but it is flexible enough that we can do exactly what we need to do. Review Source JC Jennifer C. Billing Manager/Insurance Coordinator Medical Practice Used the software for: 1-2 years ### "Great value" May 4, 2018 4.0 Pros Ease of use, simplicity of charting for nurses and doctors, electronic billing and ERA is a GREAT feature, easy to learn for first time electronic charting Cons the lack of customization for reminder texts, cannot add specific messages as reminders, also sometimes it is hard to reach customer service Review Source Nancy M. Owner, Founder, Director Used the software for: ### "NUE MD meets all of our professional needs." January 16, 2015 5.0 Nue Md is the best program I have ever used in my practice that includes nine psychotherapists. I have been in private practice for over 25 years and as the times change, so have we. The staff and program at Nue MD have been helpful in every way. They may not be able to accommodate us with all of our needs but they are always responsive to our needs. The only complaint I have about the program is that each of our schedules are not exclusively private and can be viewed by everyone in the practice. I would prefer they were private and could only be viewed by administrative staff and myself, the Director/Owner. Review Source DS Diann S. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "softward user" November 16, 2016 4.0 This is my first experience using an electronic health record system. It is easy to use and the options that we have are working well for us. Our department has learned much about this program in a self taught setting in addition to the initial training. My recommendation to new buyers is to include in your contract one or two follow up training sessions. There are many applications that are useful but at first you're not aware of them and when you do become aware that's the time to have the follow up training session. I personally utilize the "help" button often, but there are times when it's necessary to talk to a live person who is knowledgeable about the usage of the program. Pros This product is easy to use especially if you're a first time user. Cons could use more training sessions within the first year of the contract Review Source Similar Products Featured