Who Uses This Software?

Medium to large organizations in all industries who seek improved process efficiency together with comprehensive visibility and control over all types of spend on goods and services.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Coupa Software
  • www.coupa.com
  • Founded 2006
  • United States

About Coupa Expenses

Coupa Expenses simplifies entry, streamlines review, eliminates paper pushing, and reduces administrative effort across the organization. Easy-to-use for all users, it automates all tasks from creating and submitting to approving, while helping companies optimize their expenses spend. Coupa Expenses lets you capture expense reports on the go using the mobile app, automatically identifies fradulent or suspect patterns for further investigation and is so intuitive, minimal training is required.


Coupa Expenses Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Coupa Expenses Reviews Recently Reviewed!

Coupa Expense Reporting Review

Sep 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the wallet feature used to attach receipts to purchases, and the app makes approving expense reports so easy!

Cons: As with any new product, the setup and end user training can be very time consuming. I also dislike the per-diem function and hope to see improvements with the functionality.

User friendly

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once trained, it is pretty easy to use. The software is user-friendly and is personalized to each user. Easy to keep track of orders. I also like how you can communicate with other internal users.

Cons: There are a lot of email notifications that are sent out, which can sometimes cause confusion. Also, it can be organized a better way so it can be easier to navigate.

Overall: easy to submit for invoicing

We should have done this years ago!

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our company was stuck in an antiquated paper-based system of tracking indirect spend. Originally it was fine, as managers were able to keep up with their approving responsibilities. As time went on and the company grew, managers backed off of this responsibility and invoices were coming in without any purchase orders, let alone signed ones. Time for a change. I researched many indirect spend, procure-to-pay software systems until we decided on Coupa. We are very happy with the program. Not only does it put the responsibilities back on the requestors and the approvers, we have opened up more time for our Accounts Payable Clerk to handle other meaningful tasks.

Pros: Ease of use; supplier portal

Cons: Currently the phone application does not allow a user to create a requisition

Recommendations to other buyers: The software is perfect for small to medium sized companies. The features of this software are very user friendly and the functionality is easy to understand. With that said, it is a relatively simple software with not tons of bells and whistles that a larger company may be more interested in (i.e. electronically able to "read" an outside invoice)

Events Coordinator Using Coupa

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is quick and easy to use.

Cons: I find that it is difficult to make edits to the coupas after I have submitted them. I also think that the feature to alert the people who need to approve the Coupa, is lacking. Even if I put a date that I need the Coupa by, I feel like it doesn't register enough with the people who need to approve it. Maybe have some reminders?

Overall: I find Coupa to be very easy and straightforward. I do find that I have difficulty editing when I need to go back. It seems I have to delete the entire Coupa that I submit when I need to make a change, and end up starting from scratch.

Recommendations to other buyers: no.

great for purchasing

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: great tool for corporate purchasing. helping keep expenses down and optimizing supply chain. love it.

Best in Breed

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easily one of the most user friendly P2P systems on the market. If you're looking for high adoption rates from your user group, this is the tool for you. The platform is highly, yet easily configurable regardless of the industry you're in (Grocery Retail for me). Majority of the configuration is done through CSV files by the on-site Admin so there's little downtime in waiting for your off-site service provider to add items, build vendors, perform system maintenance. Con is that you need a stable ERP to really take advantage of all of the functions.

Extremely easy to use, reports have very relevant information, great value

Apr 07, 2014
5/5
Overall

Comments: I have been using Tripscanner for some time and have found it extremely easy to use, the reports are very easy to understand and have very relevant information. It took me almost no time to get set up and start using the service. It is a great value, as the price is very low, yet it gives you very valuable information and it can also save you money on hotels, car rentals.

Awesome for small businesses!

Mar 25, 2014
5/5
Overall

Comments: TripScanner is perfect for small businesses that don't have the bargaining power to negotiate deals with corporate travel providers. Now, my employees can book their flights and hotels from practically any website and TripScanner makes sure that all their trips are within the company policy.

Pros: Easy to use

A quick and easy way for me to manage travel expenses!

Mar 25, 2014
5/5
Overall

Comments: TripScanner has been an excellent way for me to help manage my company's travel expenses and policies. I've been using TripScanner for a few months and am impressed by the comprehensive reporting and ease of use. I previously had some issues with high travel costs caused by employees not adhering to our policies, but now I receive real time alerts if they go out of policy and can correct the situation immediately. Also with the Low-Price Scanner feature we have been able to spot deals and save money on hotels.

Pros: Quick and easy to setup. Real time reporting. Very easy for my employees to use.

Useful app, love the low price scanner

Mar 24, 2014
5/5
Overall

Comments: We started using tripscanner very soon after it's beta launch. They've been very responsive to our feedback and they have added a bunch of new stuff since then. They recently added a tool that checks for lower prices after you've booked a hotel so that you can re-book and save a few bucks.

Pros: Easy to use Useful alerts and reports

Cons: Could not yet scan some foreign language booking receipts

Implementation of COUPA in Biotech Environment

Jul 31, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very helpful in small dynamic start-up environment. Alleviates headaches of ordering, receiving, and AP.
Scientists can concentrate on their labwork instead of worrying about whether something has been ordered.
Easy to use.
Customer Service is quick and helpful.

Cons: System could be more customizable

Overall: Worth the money for the amount of time and energy that this system saves any small to medium sized organization.

Coupa's e-Procurement Solution Helps Students in Need

Jul 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive.

Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more.

It's fast...it's internet fast!

Cons: There are always a few tweaks that could happen here and there, but we get 95% of what we need!

Overall: I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever.

The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features.

Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result

Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

St Louis Archdiocese

Jul 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Coupa has helped to transform the St Louis Archdiocese to a more streamlined process. The Coupa tool is easy to use, streamlines the procurement process and eliminates the paper flow that was slowing down invoice payment.Coupa was also easy to implement when compare to other e-procurement tools.

Cons: No cons to report. Coupa has exceeded our expectations.

Overall: I would strongly recommend including Coupa when you evaluate e-procurement systems for your organization.

Jun 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money