# Page 2 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Verizon Connect the right GPS Tracking solution for you? Explore 945 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews --- Verizon Connect 3.2 (945) [View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Page 2 - Reviews of Verizon Connect ## Showing most helpful reviews Showing 26-50 of 945 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Logistics Manager Construction Used the software for: 2+ years ### "Logistics Manager" February 24, 2026 4.0 Overall, our experience was mediocre. When trying to reach support, it was very difficult and took weeks to get a response. Pros I liked the ease of tracking vehicles. The main screen made it super easy to track a vehicle's route. Cons Overall, Verizon Connect was more expensive than other companies'. Support became a huge issue as well. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Verizon Connect Our mother company had chosen Verizon connect. Review Source BL Brooks L. Health care specialist Hospital & Health Care Used the software for: 2+ years ### "Verizon Connect Is Where it’s At" May 17, 2026 5.0 Very handy and easily accessible. I don’t have to have any assistance because it is so simply organized and self explanatory Pros The tracking, driver and vehicle management, meeting and customer support is definitely value for money. The ease of use for the vehicle and fleet management was amazingly simple. Cons There are no dislikes about Verizon Connect. Only likes and positives about this software so far! It’s a must try!! Switched from [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/) Better price and easier to use for older folks Review Source PB Peter B. admin Transportation/Trucking/Railroad Used the software for: 1-2 years ### "tracker do not work" August 4, 2025 1.0 terrible, have been trying of a month now to get our account rep to call us about problem, so far nothing. dont get tangled up with this company. Pros only pro might be they do have a good computer cloud base program. easy to see tracking assets when they sometimes check in. Cons we have 14 asset trackers on semi trailers. have been trying to get this to work for 2 years now. But their trackers stop working at about 20% per month. They just dont read anymore. talk with customer service and go thru the trouble shoot procedure and then they send a new one., in which you have a 50% chance of that one working. and they just keep charging you every month if it works or not. Switched from [Motive](https://www.capterra.com/p/138669/Motive/) was suppose to be cheaper, but all the time we have put in talking with customer service and replacing trailer asset trackers every month has made this much more expensive. Review Source Jeremy V. Field Supervisor of Inspections Construction Used the software for: 6-12 months ### "Pros and cons of Verizon Connect " April 20, 2026 5.0 This is a great tool that helps us keep track of all fleet vehicles within the company and ensures all employees are adhering to local laws and company policies. Pros This software allows us to keep up to date gps on all fleet vehicles as well as monitor speed and cell phone usage. Cons Sometimes there is a lag for gps location. Also depending on the maps, speed limits are not updated when new roads are constructed and speed limits have changed. Review Source Kevin B. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mesquite review of Verizon Connect" December 13, 2025 4.0 Overall 7 out of 10. Their installers are horrendous, leaving wires dangling, but they are 3rd party and not Verizon direct. The desktop site makes tracking and IFTA easy Pros Ease of use with the desktop version combined with the app allows us to track assets. It also integrates directly with TruckerTools and TruckBase Cons The app is sometimes glitchy and does not show all changes made in the desktop. This can lead to confusion Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Verizon Connect Back end support, ease of use, feature availability and pricing Review Source GH Gerald H. They ignored us until after the auto renewal Construction Used the software for: 1-2 years ### "Bad Business Practices" October 21, 2025 1.0 A complete waste of time and Money overall. Bad Business Practices! Pros Nothing Cons Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through. Hardware and software issues: unreliable hardware, persistent glitches, and slow performance. Difficult contracts: frustration with rigid and inflexible contracts, automatic renewals, and challenges in canceling services. They ignored us until after the auto renewal!!!! Review Source JW JON W. Director of fleet management Architecture & Planning Used the software for: 6-12 months ### "Lower tier GPS service" May 5, 2026 2.0 It has been an issue from the first day of using until now. half of the devices go bad easily with no fixes readily available. it is a money grab because if you need support there is almost none. if i needed a new device that was sent almost immediately. Pros Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very soon after install. Cons customer support lacking, a lot of features are missing that many other gps tracking providers use. Most of the issues cannot be solved on your own and you need to contact customer service in which they take days to respond. Review Source kB krystal B. Office Manager Printing Used the software for: 2+ years ### "I recommend Verizon Connect " December 12, 2025 5.0 Overall, I really enjoy using Verizon Connect for work. We are a small company so it's exactly what we need. Pros easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is great, dispatching is easy Cons Verizon Connect did have a few glitches here and there. They could do better updates so it could perform better. Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Keeping trucks and shippers on the same page." December 5, 2025 5.0 Since we set this up, I spend less time chasing drivers for updates. I glance at a map, confirm ETAs, and can reassure nervous shippers without dialing half the fleet. Pros I like how Verizon Connect lets me watch trucks move in real time and match loads to drivers quickly so I can keep customers informed and avoid messy back-and-forth calls. Cons What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning more stressful than it needs to be. Review Source DS Davide S. Consulente Architecture & Planning Used the software for: 6-12 months ### "L'Ecosistema Robusto per la Gestione di Flotte e Lavori sul Campo" October 23, 2025 5.0 Nonostante la vasta gamma di funzionalità, la piattaforma Reveal è considerata molto intuitiva. Il vero vantaggio competitivo risiede nel supporto: Verizon offre un'assistenza telefonica 24/7, un fattore rassicurante per qualsiasi azienda che gestisca operazioni in orari non convenzionali.Verizon Connect rappresenta una scelta di altissimo livello e con un comprovato impatto positivo sul ROI. Pros ​Il punto di forza innegabile di Verizon Connect è la sua tecnologia GPS e telematica all'avanguardia. La piattaforma offre un tracciamento in tempo quasi reale che si aggiorna rapidamente, fornendo ai fleet manager una visibilità senza pari su dove si trova ogni veicolo e attrezzatura. Cons Verizon Connect è una soluzione premium e la sua complessità (e il relativo costo) può essere eccessiva per le piccolissime imprese. Review Source KC Kyle C. Inventory and Operations Automotive Used the software for: 1-2 years ### "Robust and user friendly software" May 16, 2025 4.0 Verizon connect is overall good software, a HUGE improvement over J.J. Keller software. Pros Live Map view is a very useful tool, great for monitoring driver locations. Cons The mobile app. The app works but has a lot of issues accurately displaying information to the driver. Switched from [J. J. Keller Leave Manager](https://www.capterra.com/p/191400/J-J-Keller-FMLA-Manager/) Corporate decision, I did not make but related to poor product and Verizon price point was better. Review Source CL Carrie L. OFFICE MANAGER Construction Used the software for: Less than 6 months ### "BAD IDEA TO PURCHASE" March 19, 2026 1.0 COULD NOT GET VERIZON TO CANCEL CONTRACT. THEY COULD NOT GET THEIR TRACKERS TO WORK SO THEY WERE USLESS Pros NOTHING.WE COULDNT GET THE TRACKERS TO WORK EVEN WITH THEIR OWN TECH SUPPORT TRYING TO GET THEM READY Cons TRACKERS WOULDNT WORK. WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES. THEN THEY WOULDNT CANCEL THE CONTRACT Alternatives considered [FleetNow](https://www.capterra.com/p/266721/Tranzaura/) Reason for choosing Verizon Connect COST AND SUPPOSED RELIABILITY - BUT THAT WAS PROVEN WRONG Review Source YM Yasmin M. Administrative Assistant Accounting Used the software for: 1-2 years ### "Great Functionality and Reliability " April 16, 2026 5.0 My overall experience with Verizon Connect was generally positive, but with a few frustrations. The platform is really strong when it comes to features, especially for tracking vehicles, monitoring driver behavior, and improving efficiency. It’s clear that it’s designed for businesses that need detailed data and control over their fleet operations. Pros The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet tracking and data. It offers tools like GPS tracking, route optimization, and driver performance monitoring, which can really help companies improve efficiency and reduce costs. Cons While the features are strong, these issues with support, contracts, and usability are the main things I liked least. Review Source Erik S. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Verizon Connect ELD, GPS Tracking, Dispatch System." December 31, 2024 3.0 Verizon Connect is a ok ELD, GPS Tracking, and Dispatch system. The price after your promotional rate is great. But once you are out of your promotional rate the product is over priced for what is offered compared to other platforms. The key is customer service and the tech support is not good, they are not fast to fix or correct issues within there system or products. Pros The platform is easy to use, user friendly, easy to set up. Cons The customer support, tech support is not the best and they are not in a hurry to fix issues once there is a tech issue or issue within the system. There system has a lag in the GPS tracking system. Alternatives considered [GoMotive](https://www.capterra.com/p/150453/GoMotive/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Verizon Connect Their promotional pricing and free equipment with three months free and the Verizon Wireless discount on our company cell phone service was great. Review Source KR Kyle R. IT Project Manager Automotive Used the software for: 2+ years ### "Verizon Connect - A great tool!" June 7, 2025 4.0 The experience is overall really good. The team management is great and allows us to see everything that we have. Pros Verizon connect works great for tracking all of our stuff. It’s great for letting the team see everything in the inventory. Cons Sometimes it’s a little bit clunky of software. It’s user interface can be a little hard to work through at points. Review Source SJ Stephanie J. Safety Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Safety Coordinator" June 20, 2025 3.0 Poor customer service. Changed sales person every three months. Hard to get a tech on the phone to fix problems. Pros Their reports are detailed and easy to run. Connection to vehicle is great because the device is hardwired into the unit. Cons Their pricing is a little high. The years required for thte contract is a lot. Also when you order more equipment it starts a new contract. Review Source DS Desiree S. Dispatch Consumer Services Used the software for: 6-12 months ### "verizon connect " May 7, 2025 5.0 Its great for our business, due to the realtime updates, and ease of use and the tracking Pros realtime updates and the ease of use of the program, we implemented this about 6-12 months ago and we havent had any snags yet Cons there is nothing that I like least of at this time. I like the application as well as all of the features Review Source JP Joy P. Office Manager Events Services Used the software for: 2+ years ### "Easy to use tracking system" February 28, 2025 4.0 Good generally. Reports and geofence set up good. Great for encouraging drivers to watch their speed Pros Live map so that I can track drivers and update customers on delivery and collection times Cons Can be slow to update and often shows a vehicle as idling when it's not Review Source CK Cris K. Owner Mining & Metals Used the software for: 2+ years ### "STAY AWAY!!!" February 26, 2025 1.0 Horrible customer service. They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take up to 6 months for someone to finally take care of it. I would never use or call Verizon Connect again for anything. Sales reps are unresponsive unless you are buying something and customer support has no clue what they are doing with out someone giving you a call back and waiting on hold for 30-45 min. Horrible. Pros System and software Nothing else Nothing else Cons Sales Reps Customer Service No help from support Over charged for equipment never received Review Source VR Verified Reviewer Designer and Administrator Civic & Social Organization Used the software for: 6-12 months ### "Verizon Connect - Worth It!" January 8, 2025 4.0 Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking and safety enhancements. Pros The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking. Cons I felt that the Workplan software had issues but they usually were resolved fairly quickly. It could be a hinderance for some. Review Source BP Brittany P. Manager Restaurants Used the software for: 1-2 years ### "Best Software ever" March 20, 2025 5.0 Best product ever I hate I didn't know about the software sooner Pros This app is top tier showing real time of my driver location Cons Versive customer services is not the best when I call in to the call center Review Source AM ALESSANDRO M. AUTOTRASPORTATORE Transportation/Trucking/Railroad Used the software for: 1-2 years ### "VISIRUN DA SCONSIGLIARE" February 4, 2025 1.0 TOTALMENTE DA SCONSIGLIARE PER IL SERVIZIO DI ASSISTENZA SCADENTE E SENZA RISPOSTE RISOLUTIVE Pros TOTALMENTE INAFFIDABILE NELLA LOCALIZZAZIONE E ASSISTENZA Cons NON FUNZIONANO I LOCALIZZATORI RIMORCHI E MOTRICI Reason for choosing Verizon Connect CONSIGLIATO DA COLLEGHI CHE POI LO HANNO DISDETTO Review Source KW Kamara W. Processing manager Real Estate Used the software for: I used a free trial ### "I Highly recommend Verizon Connect " July 7, 2025 5.0 This platform caters to my small business but also will help much larger businesses as well. I highly recommend. Pros We love the real time GPS tracking its a very useful tool. No downtimes so far and its been very user friendly .I'm not that tech savvy so that i need all the help that I can get. Cons My distracted driving tool alerts sometimes when I'm not actually distracted .I don't really have any complaints about the Verizon connect. Review Source EH Ebubekir H. Prokurist Construction Used the software for: 6-12 months ### "Mein Motto für das Unternehmen: Nicht Günstig, sondern billig!" October 10, 2024 1.0 Unsere allgemeine Erfahrung mit Verizon Connect war enttäuschend. Obwohl das System viele moderne Funktionen und ansprechende Dashboards bietet, war die Zuverlässigkeit der Informationen mangelhaft. Fehlende oder fehlerhafte Daten machten die Nutzung oft ineffektiv und führten zu erheblichen Schwierigkeiten im operativen Einsatz. Pros Verizon Connect bietet viele moderne Dashboards und Ansichten mit zahlreichen Möglichkeiten, die grundsätzlich positiv sind. Doch all das wird unbrauchbar, wenn der Inhalt fehlerhaft oder unvollständig ist, was bei uns definitiv der Fall war. Cons Während unserer sechsmonatigen Zusammenarbeit gab es erhebliche Probleme. Die technische Beratung war extrem unzureichend, da bei jeder einfachen Frage Rücksprache mit Experten in Holland gehalten werden musste. Diese Rückfragen betrafen keine komplizierten oder wissenschaftlichen Themen, sondern grundlegende technische Details. Besonders besorgniserregend war, dass uns in dieser Zeit drei Bagger gestohlen wurden. Trotz installierter GPS-Sender konnten diese nicht wieder aufgefunden werden, da die Geräte zu einfach demontierbar waren und die Störmeldungen nicht zuverlässig übermittelt wurden. Erschwerend kam hinzu, dass die Funktion der Störmeldungen völlig unzuverlässig war. Schon bei kleinsten Funk- oder Stromunterbrechungen erhielten wir innerhalb von 60 Minuten über 120 Störmeldungen, was eine sinnvolle Überwachung unmöglich machte. Die Installationen wurden zudem von drei verschiedenen Subunternehmern durchgeführt, deren Monteure weder Deutsch noch Englisch sprechen konnten. Dies führte zu erheblichen Kommunikationsproblemen und beeinträchtigte die Qualität der Montagearbeiten erheblich. Insgesamt eine sehr enttäuschende Erfahrung. Review Source RS REBECCA S. Executive Assistant Construction Used the software for: 2+ years ### "Good but pricey" January 31, 2025 3.0 We use Verizon for all business needs but the Verizon Connect was too expensive. Pros I really liked the report functions and layout of the program. Cons Not a fan of the price and having to be under contract. Review Source Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/)[Fuel Management](https://www.capterra.com/fuel-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.