# Page 26 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Verizon Connect the right GPS Tracking solution for you? Explore 940 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews

---

Verizon Connect

3.2 (940)

[View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 26 - Reviews of Verizon Connect

## Showing most helpful reviews

Showing 626-650 of 940 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rich W.  
Transportation  
Food Production  
Used the software for: 1-2 years

### "Terrible "

June 7, 2019

3.0

Terrible

Pros

Easy to hook up app was ok before changes

Cons

Terrible customer service, no easy to get to web page for required documents, 10 different web sites that you have to choose yours out of just to log on,

Review Source

mB

marius B.  
Director  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Do not use them "

July 13, 2022

1.0

Very disappointed and never I will use them

Pros

nothing Pro just Cons because of there services

Cons

Do not use them They lie a lot and after if you want to cancel your contract they say you have a 4 years contract after no comunication from there side Also they lie about can be associate with amazon but is a big he deck to connect your live map with Amazon. Guys be careful with them before you will do a contract.

Review Source

Response from Verizon

July 15, 2022

Thank you for taking the time to post this review. We are disappointed to hear about your experience and we apologize for the frustration. We'd like to offer some assistance offline if you still need it. Please email us at: CustomerAdvocacy@VerizonConnect.com

JH

John H.  
CAO  
Automotive  
Used the software for: 2+ years

### "Fleetmatics"

April 9, 2018

5.0

Pros

Great Program. You can customize it to cover a lot of tracking and geo coding. Also help with maintenance reminders.

Cons

Nothing really bad about it. Has Mobile App, reminders, and tracking. Really accurate. Installation was quick and easy.

Review Source

ER

Eli R.  
Vice President  
Civil Engineering  
Used the software for: 1-2 years

### "Easiest GPS program we have used so far."

June 13, 2018

5.0

Constant fleet monitoring and reporting.

Pros

Easy to use and monitor. Any average construction worker can install and use in order to keep the timeline up to date with truck location information. Notifications directly to phones about any issues.

Cons

When we first purchased, we were under the impression that it could directly link with T-Sheets payroll system and automatically import drivers' time for payroll.

Review Source

AS

Arlene S.  
Office Manager  
Warehousing  
Used the software for: 1-2 years

### "Networkfleet"

January 12, 2019

5.0

Pros

Networkfleet makes keeping track of our delivery van easy. Can quickly and easily know where the van is and how far away it is from each stop.

Cons

I do not have anything negative to say about this software.

Review Source

JH

Joel H.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Accurate product"

August 15, 2018

5.0

Pros

Accuracy of locations and features are simple to use. The search history is helpful and provides in-depth records.

Cons

There are other comparable GPS companies that provide the same or similar services for less money. Equipment cost is high.

Review Source

PS

Pauline S.  
HR Representative  
Food Production  
Used the software for: 6-12 months

### "Verizon Reveal"

June 26, 2019

4.0

We have been able to accurately track our drivers as they make their deliveries for work. This especially helped with keeping track of their time cards if they start early or come back well after the management staff has left for the night.

Pros

Being able to accurately track the drivers in my fleet.

Cons

On occasion, the software wouldn't display properly (it would show a key fob was used but not who was using it).

Review Source

MH

Meegan H.  
Owner  
Construction  
Used the software for: 1-2 years

### "Don't Do It. Run."

March 12, 2022

1.0

It's the worst ever and I wish I'd never signed up.

Pros

The on-line tracking is good. I like the replay.

Cons

The customer service. Verizon Connect is literally the worst vendor we have ever worked with. Their follow up is non-existent. They ignore requests for help. They ignore change orders. Their installers are lemmings who have no ability to make any change orders in the field.

Reason for choosing Verizon Connect

Becuase we already have Verizon phones. BIG MISTAKE.

Review Source

RL

Ron L.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Very poor program"

June 7, 2019

1.0

Very poor customer service and follow-up.

Pros

Not one feature stood out. I used this system because of the timing of the sales rep and his approach and knowledge.

Cons

It continually would display undocumented hours.

Review Source

DN

Dawn N.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Very bad experience, do not recommend it. "

February 18, 2016

1.0

Pros

They were very enthusiastic to get my company to sign a contract with them, all departments worked hard to get me to pay on time, for their product.

Cons

While I am a small company, I wanted to try to get my staff on a schedule, where I can track their work hours, payroll, teams, equipment and supplies. The software need a special person to sit there on every job and type in every ounce of information needed. It was time consuming, and not accurate. I tried to cancel within the first 60 days of the contract, they finally answered after 2.5 months, that they cannot cancel my membership, and I will have to pay for 5 users for 13 months (only had 2 using it), as that was the original contract they had prepared. Now, I am not using the software, and still have to pay the monthly fees. You cannot get out of their contract. Yet they want you 90 days prior to the 13 months to let them you know if you want to renew. But they do not have the option to test the software to see if it is a fit with your company. I do not recommend anyone to try Verizon WORK, unless they can afford the loss. They also request you have 5 people to use the software, or terminals if that is what they call it. Only my field supervisor and myself were using it, and charged for 5 people :(

Review Source

JS

Jessica S.  
manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "problems since we signed up- fleetmatics/verizon reveal"

June 7, 2019

2.0

Pros

? Nothing stands out from other logbooks. besides all the on going issues

Cons

every person you speak to has a different answer to the same issue. seems like the training varies from person to person.

Review Source

BO

Brandon O.  
Finance  
Construction  
Used the software for: 2+ years

### "Great Product!"

August 27, 2017

5.0

Pros

Does just the trick for us. It allows our organization to track GPS and set geofences accordingly, as well as run reports on the data.

Cons

If it was able to sync directly with QuickBooks, that'd be amazing! This would help is accurately tracking labor costs per job.

Review Source

aM

angel M.  
Plant manager  
Food Production  
Used the software for: 1-2 years

### "Truck Awareness"

June 19, 2019

5.0

Tracking our fleet keeps our efficiencies for our customers when needing delivery times.

Pros

The ease of use and the reliability for on time awareness and availability

Cons

Not too much not to like, this software is great

Review Source

CJ

Chad J.  
Manager  
Building Materials  
Used the software for: 1-2 years

### "Useful"

November 25, 2023

4.0

Pros

It’s nice to keep track of our installers on different job sites.

Cons

Sometimes the location is off by a few minutes.

Review Source

MG

Madison G.  
Student  
E-Learning  
Used the software for: 1-2 years

### "Verizon Connect Review"

November 20, 2023

5.0

Pros

I like that the platform allows accurate GPS tracking!

Cons

I do not like how hard it was to customize the app to my preference.

Review Source

CN

Cassie N.  
FLEET MANAGER  
Package/Freight Delivery  
Used the software for: 2+ years

### "Positive"

August 10, 2017

4.0

Pros

I like that we can see where the drivers are at. We can run maintenance reports. We can get speeding reports.

Cons

Sometimes too slow. Takes awhile to get with the support team when you have an issue. I had my old rep taken away.

Review Source

DD

Darcy D.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Satisfied"

June 7, 2019

4.0

Great

Pros

Alot of things to like, Reports to actual footage of location. We really are happy to have gotten them.

Cons

Some miner glitches , low service area or has to be rebooted at times but minor.

Review Source

AW

Andy W.  
Vp  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Better sales pitch than support"

June 19, 2019

4.0

Slow response, low problem urgency, different tech each time u call taking time to reeducate them each time

Pros

Location tracking, speed alerts, map speed

Cons

Poor driving alerts, set up support, GPS to odometer accuracy

Review Source

TS

Thomas S.  
Director of operations and Logistics  
  
Used the software for: 2+ years

### "Poor service"

May 10, 2017

3.0

Good software but support and customer service is very poor.

Pros

The software is standard for the industry. Both detailed and summary reports are good.

Cons

Service from support staff and management is poor. Pricing is high and not good value.

Review Source

WD

Walter D.  
Manager  
  
Used the software for: 2+ years

### "It works pretty well. "

April 20, 2017

3.0

Works pretty well

Pros

Real time locations of truck & fuel management. Maps are interactive & very accurate. Good speed alerts.

Cons

Gps truck modules go out a lot & have to be replaced, but they fix at no charge. Just inconvenient.

Review Source

AR

AMY R.  
Safety  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Reveal Not Made for Larger Fleets "

September 16, 2019

1.0

We ended up switching services as soon as our contract was up.

Pros

Tracking aspect of it worked ok, but caused many hours of work trying to correct logs. It was hard for drivers to use due to constant connectivity issues. Admins and Drivers were always very frustrated.

Cons

Constant connection issues, difficult for drivers to use, customer service sometimes would have you holf for up to an hour before answering your call.

Review Source

HS

Henry S.  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Good ELD and tracking solution"

June 8, 2019

4.0

It is great for tracking mileage, locating vehicles and ELD

Pros

Easy to use; ok interface; seems accurate

Cons

Have to use a stand alone tablet; Hard to integrate with other software (fuel tracking)

Review Source

BS

Brett S.  
Business Development  
Construction  
Used the software for: 6-12 months

### "Gives us visibility and security for our vehicles"

November 9, 2019

5.0

Reveal allows us to see when our technicians are moving and ultimately provide a better customer experience without have to be in constant contact with the technicians .

Pros

The biggest reason why we chose reveal over others that are app based is because reveal is tied into the vehicle so that if your vehicle is stolen you always know where it is. Also you can do some basic fleet management such as tracking miles, knowing when oil changes need to be done etc.

Cons

There's really not much I don't like. One thing I have noticed i could use is a bit more clarity on how the software is measuring items on the dashboard such as safety etc so that we could educate our technicians better on how to improve their driving.

Review Source

justin S.  
Co Owner  
  
Used the software for: Less than 6 months

### "customer service is virtually non existant"

December 21, 2017

1.0

Pros

I love being able to track where my trucks are, it is very handy. The phone app works well to for tracking , however the app for Elogs is horrible

Cons

the elog trackers that they installed in our trucks do not work, meaning after all the work that i have put in to be compliant is wasted.

Review Source

SV

Scott V.  
Engineer  
Farming  
Used the software for: 6-12 months

### "A lot of features but still easy to use."

June 10, 2019

5.0

Reveal has helped us keep better track of our fleet. We have set up almost 500 geofences without issue. We have alerts set up to receives alerts when trucks are on their way back for another load. We can easily locate drivers that have issues in the field.

Pros

The software has a lot of features but is still easy to use.

Cons

I would like it if the geofences would display the lat/long.

Review Source

Similar Products

Featured