# Page 3 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Verizon Connect the right GPS Tracking solution for you? Explore 944 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews

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Verizon Connect

3.2 (944)

[View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 20th, 2026

# Page 3 - Reviews of Verizon Connect

## Showing most helpful reviews

Showing 51-75 of 944 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PN

Paul N.  
Locomotive technician  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Never again "

January 29, 2025

3.0

I would tell everyone to stay far away from them.

Pros

Product was simple and easy to use, I think that was the only positive.

Cons

Customer service and support was terrible, cost was high.

Alternatives considered

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)

Reason for choosing Verizon Connect

Was already an existing Verizon customer

Review Source

NW

Natalie W.  
Ops manager  
Events Services  
Used the software for: 6-12 months

### "Fair product "

February 27, 2025

3.0

The product was good a few years ago but needs updating

Pros

Maps are very clear and easy to use most of the time

Cons

The delay in real time, doesn’t give very accurate data

Review Source

PM

Peter M.  
General Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fleetmatics is worth it!"

January 17, 2025

5.0

I have worked with them for over 8 years. Pricey but worth the money as it is detailed in its tracking and all other aspects of trucking GPS.

Pros

Very detailed in regards to speed, hard brake events, etc.

Cons

They do tend to be expensive compared to others and not as flexible with negotiating price but you get what you pay for and this is a superior product.

Review Source

RD

Rick D.  
CEO  
Facilities Services  
Used the software for: 1-2 years

### "20 year old technology with no option to cancel"

November 19, 2024

1.0

Buyer beware! Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements.

Pros

There really isn't anything good about verizon connect / reveal.

Cons

Terrible experience. You're locked into a 3 year agreement with no option for cancellation, other than buyout of the entire contract. The website for office login is horrendous and hasn't been updated since 2014. The mobile app is even worse.

Review Source

RW

Robert W.  
Owner  
Food Production  
Used the software for: 6-12 months

### "Life saver"

November 24, 2024

5.0

Has been a great app to have on the phone to see what is happening

Pros

Being able to see day to day operations with ease

Cons

Some times it has a delay but could be from poor signal

Review Source

CE

Cody E.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Number One in the Business, Verizon Connect"

November 24, 2024

5.0

Nothing but the best , I would recommend Verizon Connect to anyone running a business.

Pros

The ability to track in real time my entire fleet including ETA's and required maintenance.

Cons

Not using Verizon sooner, I waisted a lot of time and money trying to generate this information manually

Review Source

JL

Jean-Pierre L.  
DIRIGEANT  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "A FUIR !!!!"

December 3, 2024

1.0

Une entreprise irresponsable et se moque éperdument de ses clients !

Pros

Une très mauvaise expérience aucun avantage à perdre son temps !

Cons

Boitier HS au bout de quelques mois. RDV impossible à avoir avant 3 mois. Passe par un prestataire. Demande de résiliation avec A/R pour manquement au contrat. Résiliation non prise en compte et facturation en continu. Injoignable. L'horreur et ça depuis depuis 1 an !!!

Review Source

JM

Jake M.  
Fleet Administrator  
Construction  
Used the software for: 6-12 months

### "Don’t do it"

December 18, 2024

3.0

The main screen and dashboard are confusing. Finding hour readings takes way too many steps.

Pros

Location Tracking and map view. Clean interface

Cons

Readings are not accurate on equipment and maintenance schedules are hard to track.

Review Source

MC

Matt C.  
GM  
Facilities Services  
Used the software for: 1-2 years

### "Verizon Connect works for us."

September 23, 2024

5.0

Overall we have been happy with the product. We would recommend it.

Pros

Easy to set up and easy to use. Also simple to teach new team members the ins and outs of the product.

Cons

Would have liked an easier solution to installing the transponder in the vehicle

Review Source

VP

Veronica P.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "quick and reliable"

October 10, 2024

5.0

overall my experience with Verizon Connect has been great!

Pros

verizon connect is quick and reliable whenever we need to communicate as a team in our company.

Cons

there is not many things I do not like about verizon connect. Its great

Review Source

LY

Loganne Y.  
Ultrasound Technologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Verizon Connect 2025"

December 25, 2025

5.0

Pros

I like that Verizon Connect is so easy for the user and gives accurate, real-time tracking. It also focuses on safety.

Cons

If you start out with Verizon connect it can feel overwhelming at the start but once you work with it you realize it’s not so complex.

Review Source

SV

Sharrell V.  
Care Coordination  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Verizon has a better app than most"

October 1, 2024

4.0

Pretty good! As far as other carriers systems, this one is easy, modern and nice.

Pros

The ease of use and the ability to administer my personal cell used for business as well, for on call weekends.

Cons

The limits on dates for payments and the speed that payments get taken when I set them up, like let the check hit first, jeeze.

Review Source

AT

Amanda T.  
Ceo  
Real Estate  
Used the software for: 6-12 months

### "Verizon Connect"

September 25, 2024

5.0

Pros

Verizon connect it's one of the most accurate GPS tracking programs I've ever used. It allows me to keep track my employees as they are in the field to ensure their safety which is my number one goal

Cons

There's nothing I did not like about Verizon connect this is an amazing program and I highly recommend it

Review Source

AT

Alexandre T.  
Gérant  
Real Estate  
Used the software for: 1-2 years

### "Résiliation non prise en compte et facturation en continu (à FUIR)"

August 12, 2024

2.0

Une expérience qui débutait très bien et qui fini de manière chaotique. Comportement irresponsable et abusif sur le côté facturation et résiliation.

Pros

Verizon est très fort commercialement et arrive à vous vendre un produit qui semble qualitatif, et fonctionnel.

Cons

Verizon est injoignable, très compliqué pour résilier, ou faire déposer du matériel lors de vente de véhicule. Il facture leur client, pour des véhicules vendus, et même plusieurs mois (bientôt années) leur client à la suite de la résiliation du compte. Aucun service client digne de ce nom pour vous aider dans vos problématiques, on fait toujours passer le message au "service concerné" qui ne vous rappellera jamais.

Review Source

ML

Mitchell L.  
School bus driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "All you need "

October 4, 2024

5.0

My experience is great this helps so much works as intended

Pros

App works great never have a problem with it

Cons

I do not have any negative to say about it

Review Source

BC

Bernice C.  
Director  
Chemicals  
Used the software for: 1-2 years

### "Verizon Connect "

September 7, 2024

5.0

Great experience with the service and it could be better with a price reduction.

Pros

Great service for the last two years with no issues or complaints.

Cons

The price could be a little cheaper and more friendlier for the consumer.

Review Source

IA

Ian A.  
Student  
Education Management  
Used the software for: 2+ years

### "Verizon Connect Review"

September 20, 2024

5.0

Overall, my experience with Verizon Connect has been great. Seamless use between multiple devices and web browsers.

Pros

Verizon Connect is a great service for businesses of any size to manage their internet services.

Cons

The set up of Verizon Connect is a lengthy process but worth it once completed.

Review Source

TL

Tung L.  
Accounting and HR Assistant  
Construction  
Used the software for: 2+ years

### "Verizon Connect"

August 3, 2024

5.0

Overall, the Verizon Connect is a great tracking systems for tracking the locations of different vehicles and their locations.

Pros

Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports.

Cons

Sometimes, the tracking devices are not update correctly and customer service is needed to help assists with this issue.

Review Source

JC

Jess C.  
Accounts Receivable  
Chemicals  
Used the software for: 6-12 months

### "Verizon Connect Review"

August 28, 2024

4.0

Pros

It updates very quickly where driver locations are.

Cons

There is nothing I dislike about this product.

Review Source

MJ

Maria J.  
Central Billing specialist  
Mental Health Care  
Used the software for: 6-12 months

### "TeamVerizon"

October 29, 2024

5.0

I enjoyed using this when it was needed.

Pros

It is very convenient and easy to use for me

Cons

There was nothing I did not like about it

Review Source

MS

Molly S.  
SELF  
Writing and Editing  
Used the software for: I used a free trial

### "Straight to the Point"

November 25, 2024

5.0

Always a great experience overall, so worth it!

Pros

It was quick, fast, straight to the point. No Time to wait.

Cons

It took a hot minute to set up, but once everything was all set up boom it was fast.

Review Source

RR

Robyn R.  
PM  
Construction  
Used the software for: Less than 6 months

### "Fleet Managment"

September 30, 2024

5.0

Updates quickly so we can find our people when needed. Tracks lots of useful information aside from just location.

Pros

Easy to use and implement into our day to day.

Cons

No glaring issues with the system. Works as advertised

Review Source

OB

Olivia B.  
FOA  
Medical Practice  
Used the software for: 6-12 months

### "Optimis Corp Review"

August 1, 2024

5.0

My overall experience has been great. The software is efficient when it comes to workforce management software programs.

Pros

What I like most about Verizon Connect is how easy it is to manage all daily operations in my office.

Cons

There is nothing I currently have found that I dislike about Verizon Connect.

Review Source

Via Laine L.  
Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "user friendly software and good fo driving!"

June 15, 2024

4.0

this software is user friendly and has a lot of good features.

Pros

It is recommendable for people who’s work is driving because you can navigate easily. I also love how it helps for safety monitoring and great for management staff.

Cons

just develop more features for better experience.

Review Source

MG

Mark G.  
NA  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Avoid this company. "

July 3, 2024

1.0

Extremely poor. Communication is lacking and no one knows what is actually happening.

Pros

Initially had great service until an account was signed up.

Cons

Customer service is appalling. Devices don’t work, I’ve been waiting for a month to have support and nothing. They also break privacy by continuing to issue invoices and emails to an incorrect email address after repeated advice to update.

Review Source

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