# Page 36 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is Verizon Connect the right GPS Tracking solution for you? Explore 940 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews

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Verizon Connect

3.2 (940)

[View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 36 - Reviews of Verizon Connect

## Showing most helpful reviews

Showing 876-900 of 940 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SN

Sarah N.  
Owner  
Construction  
Used the software for: 6-12 months

### "Probably the best solution for what we actually need"

December 16, 2015

4.5

Pros

The scheduling capabilities. If I have a guy off sick it’s easy to log in see what stage the job is at and the information attached rather than it being in somebodies head. It just becomes easier to manage the job. We should have done this 5 years ago…

Cons

Not being able to link uploaded documents between different tasks.

Review Source

JR

Jeremy R.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great product and service"

November 12, 2018

5.0

Pros

Tried a bunch of others, this was a little more expensive but actually worked like it was supposed to! And service was very quick to help if needed.

Cons

Nothing bad to say, price was a bit more than others but after using it I understand you really get what you pay for. Worth it!

Review Source

CO

Candace O.  
sales floor associate  
Retail  
Used the software for: 1-2 years

### "It's good"

February 27, 2022

5.0

Pros

Its been awhile since I've used this product but from what I remember its easy to use.

Cons

I can't really recall anything I did not like about this product.

Review Source

MR

Michael R.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Verizon WORK Survey review"

July 7, 2016

4.0

Pros

That it is easy to use and that you can customize any part of it to fit your needs.

Cons

That there is no customizing the dashboard to break down job types.

Review Source

AD

Adrian D.  
Vice President  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Bad Customer Service"

October 12, 2016

2.0

Verizon REVEAL customer service is one of the worse I have ever seen. Horrible with replying back to emails and also with the service itself. We've had devices that are sent to us that are not functioning correctly. Management on their side does not respond in a timely manner, and we have had multiple complaints with no improvement in service.

Review Source

AF

Angie F.  
Office Manager  
Telecommunications  
Used the software for: 2+ years

### "Review - Verizon Connect Reveal"

June 17, 2019

4.0

Very good

Pros

Vehicle maintenance and driving history reports.

Cons

Cannot retrieve some information after one day

Review Source

GL

George L.  
IT Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Affordable, easy-to-use fleet tracking"

November 2, 2018

5.0

Pros

Easy to get started, intuitive interface

Cons

Reporting function not as intuitive as the main interface

Review Source

RM

Richelle M.  
President  
Construction  
Used the software for: Less than 6 months

### "RUN WHILE YOU CAN!! Do NOT SIGN! "

March 6, 2019

1.0

Is slow, highly priced, customer service sucks! Run while you can!

Pros

I got a demo introduction to this software and it seemed wonderful the sales person was very nice very polite but when it comes down to using the software it SUCKS!!! I tried to cancel several times and they pretty much said that there is a contract and they won’t cancel or refund the money. I spoke to different people and they DONT CARE!

Cons

Is very slow, it glitches and the training sucks.

Review Source

JS

Joanne S.  
Director of Operations  
  
Used the software for: 6-12 months

### "Director of Corporate Operations for Stahlman-England, INC"

September 3, 2015

5.0

Pros

Increased Sales, Productivity, essential Reports and overall growth of our Service Dept.

Cons

There really isn't anything. Only suggestions if additional accounting reports with better breakdowns. I also understand that this is not an accounting program - so not sure this could happen.

Review Source

ZA

Zaighum A.  
Office Admin  
Automotive  
Used the software for: Less than 6 months

### "Verizon Connect Work"

February 29, 2020

4.0

Overall Verizon Connect Work has awesome features with backup setup which is very beneficial.

Pros

Verizon Connect work is combination of ERP and CRM. This is cloud based software. I like the backup feature of this system. I can access everywhere this software.

Cons

Verizon Connect is perfect software for all type of businesses. We can access everywhere because this is cloud based but the mobile view is not proper graphically.

Review Source

BS

Bryan S.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Worked OK for the short time we used it."

June 27, 2017

4.0

Pros

This system was more cost effective versus our prior system. The deal given basically gave us our tenth unit free of charge.

Cons

This system was less user friendly interface than prior system used. The mapping utility left a little to be desired.

Review Source

HC

Harley C.  
CNA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing platform "

October 25, 2022

5.0

Pros

Easy to navigate and get the helped needed when needed!

Cons

Not too much to I didn’t like about this.

Review Source

Response from Verizon

November 1, 2022

Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you are open to share, please email us at: CustomerAdvocacy@VerizonConnect.com.

BR

Bob R.  
PA  
Consumer Services  
Used the software for: 6-12 months

### "not too bad"

July 6, 2018

5.0

Pros

easy to use if you follow all the steps in the training- but you have to follow them step by step in order for it go smoothly

Cons

tech support could use some improvement, they are hard to contact and upcharge for every single thing

Review Source

EV

Eric V.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "NOT for dump trucks"

March 4, 2021

1.0

\[SENSITIVE CONTENT HIDDEN\] scammed my wife!!! We told him we were not interested in the product as it did NOT fit our industry. 6 months later, after no implementation by us, they bill us for 7 months of usage! Verizon even billed us for the "free, introductory month"!

Pros

one or two of the features might have been useful. We never implemented the product!

Cons

absolutely NOT for use where your employees are on a single job all day, every day as in the dump truck/construction industry.

Review Source

JY

James Y.  
Machining Operations Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "Fantastic "

October 28, 2016

5.0

Everything I could have wanted and more, easy to use easy to navigate and tutorials by the handfuls. The customer service reps are great. Teams all over the country, never called and gotten a voicemail! Needless to say I'm impressed.

Pros

Versitility

Cons

Nothing I've run access to date

Review Source

LS

Lisa S.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Complicated"

November 13, 2018

3.0

Not done yet but kind of like the right hand has no idea what the left hand is doing.

Pros

Seems like it would be a great tool but unless you are using it daily it is very complicated

Cons

Tie in to a 3 year contract . I don’t think that is fair

Review Source

JB

Jerssie B.  
Warehouse Manager  
  
Used the software for: 6-12 months

### "Review of Verizon Connect Work "

October 10, 2018

5.0

Pros

It is great! It allows me to manage my work scheduling. It is easy to track the availability for scheduling because of its calendar format.

Cons

It needs better customer support, it takes time to contact their support and sometimes they can't reach.

Review Source

MC

Michael C.  
President  
Construction  
Used the software for: 6-12 months

### "Year subscription scam"

January 23, 2018

1.0

Pass on this

Pros

Great sales people. They sell you the dream. Web site looks great. It appeared to be just what we needed

Cons

horrible product and they scam you into a year service contract. Don't use this product. It only handled 1 day service request.

Review Source

NY

Natalie Y.  
Maintenance Services Coordinator  
  
Used the software for:

### " Verizon WORK can really improve your business."

December 14, 2015

4.0

Verizon WORK is an invaluable tool. Alerting staff to jobs they need to attend is done in less than a minute. Verizon WORK tells me where each of our team members are located and at what time. I can also track the progress of jobs from start to finish. Our staff are able to record their work via notes and photographs, as well obtain electronic signatures from our clients. Additionally, I am able to provide reporting to our clients at the completion of jobs. Verizon WORK is key in the running of our jobs.

Review Source

SC

Steve C.  
President  
Public Safety  
Used the software for: Less than 6 months

### "I have been trying for four months now to get this product to sync with quickbooks and I am still having problems"

May 4, 2017

2.0

Pros

Ease for technicians. ability to keep track of invoicing on there website. Ease of generating reports

Cons

Ability to constantly sync with QuickBooks. Follow-up from tech support on problems and solutions.

Review Source

cB

chris B.  
vice president  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### ""

December 11, 2017

1.0

Do NOT BUY

Cons

They won't call you back or answer their phone. They take your Money but dont provide you with service. Been trying to get installs done for over a month. No One returns your call

Review Source

CA

Chris A.  
IT ADMIN  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very robust and detailed ELD"

December 8, 2022

4.0

Pros

tracking live assets, ease of use, easy to manage drivers/users

Cons

instructions to setup initially are missing some steps like assigning assets

Review Source

DC

Dan C.  
CEO  
Construction  
Used the software for: Less than 6 months

### "WORST BUSINESS EXPERIENCE EVER!"

December 10, 2016

1.0

I was sold on features that they could not actually provide and then I could not cancel the contract! They will not cancel, even though you have valid complaints and do not wish to cease using them.

Pros

NONE

Cons

A Complete Rip-Off!

Review Source

SB

Sean B.  
Finance Manager  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "What out for the fine print"

July 10, 2020

3.0

We elected to look elsewhere after reviewing their contract.

Pros

They are a large company with good support, the software appears to had what we were looking for.

Cons

Lookout for the fine print in their standard contract - it allows this company to be completely negligent, misrepresent and they take ownership of all your data!

Reason for choosing Verizon Connect

We would have except for the contract

Review Source

PR

Penny R.  
CFO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Always know where your vehicles are."

November 13, 2018

4.0

Pros

Having the ability to know where each vehicle is at any point in time is very important to us. This software allows us to track stops with exact addresses and times. We have used this information to be able to dispute or admit traffic infractions.

Cons

Unable to add units to your existing contract. Needed to create new contract for the additional units.

Review Source

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