# Page 37 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is Verizon Connect the right GPS Tracking solution for you? Explore 940 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews

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Verizon Connect

3.2 (940)

[View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 37 - Reviews of Verizon Connect

## Showing most helpful reviews

Showing 901-925 of 940 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DA

DIANA A.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Dismal"

June 19, 2019

2.0

Overall, our experience was deplorable. Not only did we not get the support we asked for, we couldn't even get the SIGNED Contract accepted, get the units installed or even get Verizon to figure out HOW or WHY the whole fiasco went wrong. We finally cancelled our services and went with another company for GPS tracking

Pros

The features seemed valuable for what we needed

Cons

We could never get anyone to get the units installed.

Review Source

PM

Paul M.  
Fleet Director  
  
Used the software for:

### "Fleet Director"

November 10, 2010

5.0

I highly recommend Verizon REVEAL performance and service

Pros

The Verizon REVEAL units are doing a great job for us. The units update every minute allowing dispatch to know where the units are at all times. For maintenance we have updated miles every day. I cannot ask for any more information than we are now getting.

Cons

I do not have any complaints

Review Source

PL

Phil L.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Just Do It, Everyone Should Be Doing It"

September 1, 2015

3.5

Pros

The simplicity, the drag and drop functions, the scheduling, it’s all very user intuitive. Easy to work out.

Cons

Poor financial integration with other software at the moment.

Review Source

MC

Mike C.  
general manager  
Farming  
Used the software for: Less than 6 months

### "Verizon Connect Reveal gets it done."

October 29, 2019

3.0

Tracking multiple vehicles is a full time job in itself. This software takes some pressure off!

Pros

Verizon Connect Reveal allows to track our vehicles throughout the day during our deliveries. Its a time saver!

Cons

It sometimes freezes up and i have to reboot the software. I'm not sure if the problem is software related or a connectivity issue.

Review Source

WW

Wendel W.  
Ops Manager  
  
Used the software for:

### "We were forced to upgrade to a far inferior product when Verizon REVEAL came out."

January 7, 2016

2.0

Cons: Their detail reports are highly inaccurate when determining drive time. They know this, but fail to do anything about it. By far the worst customer service I have ever seen with a company. They do not listen to their customers and always have excuses - but no solutions. I would highly recommend not even wasting your time with this company if accurate reporting is what you are in need of.

Review Source

BK

Brenda K.  
President  
  
Used the software for:

### "Verizon REVEAL GPS Money Saver"

August 13, 2011

5.0

Verizon REVEAL is a money making software, I have saved over 10K dollars in the last year on fuel alone. Tracking is not about being big brother, it's about job security for all in this economy.

Pros

Ease of use Accurate for dispatching Great Customer Service Unlimited Training Fair Price 2 way messaging between dispatch and driver

Cons

None at this time

Review Source

AD

Aoife D.  
Director  
  
Used the software for:

### "Invaluable Tool for Any Business With a Fleet on the Road"

November 10, 2010

5.0

Can't recommend this product highly enough. It's an excellent management tool for any business with a fleet of vehicles on the road.

Pros

\- Excellent value for money - Easy to use - Simple means of monitoring driver speeds, costs, hours etc - Fantastic way to locate drivers at all times

Cons

There are no downsides to this product!

Review Source

CS

Christoffer S.  
Jack of all trades  
Utilities  
Used the software for: 1-2 years

### "Great insurance policy "

June 7, 2019

5.0

Pros

The fact that I know where my equipment is at times.

Cons

Instructions are not really user friendly

Review Source

CL

Chris L.  
Owner  
Public Safety  
Used the software for: Less than 6 months

### "Not a Happy customer. Over promised what they couldn't deliver."

June 7, 2016

1.0

Pros

The technician dispatching part of their software looks like it might be good.

Cons

Very Misleading! We were promised a digital contract that would be click and fill, similar to a pdf form. What we received was a list of all the boxes that would be on the contract. After you fill in the list it would turn into a contract. In this list was also the customer initial and signature boxes, the customer would be required to initial and sign before seeing what was on the contract.

Review Source

JA

Joey A.  
Service Supervisor  
  
Used the software for:

### "Instant Job Feedback"

September 7, 2015

4.0

We no longer have office staff using their time putting together paper-work or documents and our technicians are no longer losing time coming into the office to drop off and pick up documents. It's now all done on the computer and sent straight to them via Verizon WORK. I can get instant job feedback, instant invoicing and instant follow up. It's great!

Review Source

DD

Devon D.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "New User"

November 18, 2016

3.0

I am still very new at using the product. As far as my experience, it has been user friendly.

Review Source

BB

Brandon B.  
Business Analyst  
  
Used the software for:

### "Verizon WORK is the essential toolkit for the large sized fleet"

June 9, 2017

5.0

Note that I only did a walkthrough demo.

Pros

It has several features. You can cover all your scheduling as well as your billing and time & attendance.

Cons

Pricing is higher than competitors. It also required an annual subscription that didn't suit seasonal business.

Review Source

JB

Jeff B.  
VP  
Construction  
Used the software for: Less than 6 months

### "Just don't do it!"

April 23, 2019

1.0

Pros

We were not able to use the software, due to the icompantince of the the management of this company.

Cons

The customer service is so bad I can not describe it! They do a fabulous job of getting the contract signed, and then you are on your own.

Review Source

BB

Bell B.  
Operations Manager  
  
Used the software for:

### "Shutdown Issues"

September 6, 2012

2.0

We do not recommend them

Pros

Find nearest vehicle is the best future.

Cons

1.The system shutdown 2.Vehicles are not positioned accurately 3.Complicated Reporting 4.Out of service vehicle can't be removed from the system 5.Poor customer service

Review Source

GF

Gary F.  
  
  
Used the software for:

### "A great product, highly recommend"

December 10, 2014

4.5

Pros

I like the ease of use, functionality, and support on the integration.

Cons

It could have been a little different on the integration with only one contact. But honestly we needed to spend larger investments of time.

Review Source

BS

Brian S.  
ASM  
  
Used the software for:

### "Survey"

November 10, 2010

5.0

Buy - worth the price

Pros

Awesome application and price

Cons

Contract pricing doesn't allow flexability for down turns. Always allowed to edit the contract for additions, but impossible to remove units no longer in use.

Review Source

CE

Cynthia E.  
President  
Construction  
Used the software for: Less than 6 months

### "DO NOT BUY!! Trying to cancel"

July 17, 2018

1.0

Just want to cancel at no charge and are being told will only get 30% off contract

Pros

Very convincing sales reps...it will be everything we need it to do, so signed contract. This system would probably work great if you are an OTR

Cons

Went over numerous times what we needed this system to do since we are not OTR and was reassured over and over it would do it and now are being told it will not. Horrible tech support

Review Source

HH

Harry H.  
Pres  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Very poor customer service"

February 2, 2021

1.0

I will never use or recommend Verizon Connect

Pros

I would recommend you stay as far away from this service as you can!

Cons

Horrible customer service. Very poor equipment. Company never follows through with commitments.

Review Source

MT

Michelle T.  
Administrator  
  
Used the software for:

### "Useful"

November 10, 2010

5.0

I would highly reccomend this tool. It is very easy to use.

Pros

Great for when customers call and say we weren't there that long and I can print a report.

Cons

We ae very happy with the online tools - no cons to report

Review Source

JB

Jodie B.  
  
  
Used the software for:

### "null"

July 25, 2018

1.0

Review Source

SD

Stewart D.  
Transport & Plant Manager  
  
Used the software for:

### "Trackers Usage Review"

November 11, 2010

4.0

I would recommend any transport fleet to use this system

Pros

god easy to use tracking systemwith a comprehensive reporting system that is eay to use and understand

Cons

HAVE YET TO FIND ANY FAULTS WITH THE PRODUCT

Review Source

GC

Gavin C.  
Director  
  
Used the software for:

### "Unrelaible"

September 25, 2014

1.0

Great functionality and we enjoy using the tool, except when it decides to randomly to delete jobs from the schedule. So a scheduling tool which deletes jobs from schedules leaving staff with no idea what they are doing in the day - not great!

Review Source

EC

Elliot C.  
  
Construction  
Used the software for:

### "This did not work properly on our mobile devices/PDAs"

November 6, 2014

1.0

Pros

The office-based system is easy to use, and it looks clean and modern.

Cons

The work app freezes and crashes in the field. It won't upload photos consistently. Very poor experience in general.

Review Source

AMS

Anne Maree S.  
PA  
  
Used the software for:

### "Effecient, Easy to use and saves time and money!"

April 24, 2015

4.0

We are a new customer of Verizon REVEAL and have found since using the program we are saving on costs such as labour and fuel. Easy to navigate the website, just a couple of clicks and your off and running. Would recommend to everyone!

Review Source

MM

Mark M.  
Director  
  
Used the software for:

### "Product seems easy to use but we still havent had any product training yet."

June 4, 2015

4.0

there is some comfort in knowing exactly were your vehicles are.

Review Source

Response from Verizon

June 5, 2015

Hi Mark. Thank you for your feedback. I will get our customer experience team to give you a call now to organise training at your convenience.

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