# Page 6 | Verizon Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Verizon Connect the right GPS Tracking solution for you? Explore 940 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72551/Fleetmatics-Work/reviews

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Verizon Connect

3.2 (940)

[View alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Verizon Connect

## Showing most helpful reviews

Showing 126-150 of 940 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Samet A.  
CEO  
Automotive  
Used the software for: 2+ years

### "SCHLECHTER SERVICE!, PREISE ÜBERTEUERT, FINGER WEG VON VERIZON!!!!"

May 13, 2021

1.0

Pros

Also die APP Reveal ist Verizon gut gelungen.

Cons

Am System meckere ich gar nicht... der Service ist sowas von schlecht, ich finde dafür keine Worte. Ich bin seit 16 Jahren in der Branche tätig und habe mit einigen Unternehmen zusammengearbeitet aber noch nie, hatte ich ein Unternehmen wie Verizon. Gefühlt 7 von 10 Mitarbeiter beherrschen die deutsche Sprache nicht. Wenn man ein Problem hat, ist man aufgeschmissen. Beispiel: Ein Fahrzeug von uns, wurde vom Verizon Techniker nicht korrekt angeschlossen, was passieren kann.. vollkommen ok. Das Fahrzeug zeigt während der Fahrt öfters an, das er im Abschleppmodus ist. Das bedeutet, wenn mal das Fahrzeug wirklich gestohlen werden sollte und gerade Abgeschleppt wird, können wir es nicht nachvollziehen. Ich warte nun seit über 1 Jahr!!!!! Das ein Techniker vorbei kommt und sich das anschaut oder das wie versprochen Verizon mir die bezahlen monatlichen Raten gutschreibt. Kannst du vergessen! Ich habe es aufgegeben und das ganze meiner Anwältin überreicht. DIESE BEWERTUNG HAT AUCH MIT DEM PROBLEM VON DEM EINEN FAHRZEUG NICHTS ZU TUN. DER SERVICE VON VERIZON IST EINFACH GROTTENSCHLECHT! WIR SIND KEINE KLEINEN KUNDEN BEI VERIZON UND HABEN EINE MENGE FAHRZEUGE VERKABELT UND LEUTE, WIR BEKOMMEN NICHT MAL EINEN ANSPRECHPARTNER. DAS SAGT ALLES AUS! FINGER WEG VON VERIZON!

Review Source

LA

Larry A.  
President/CFO  
Industrial Automation  
Used the software for: Less than 6 months

### "BEWARE of the Details Before you buy - Does not Interface with Quickbooks Well"

January 30, 2019

3.0

Right now we are paying for the monthly as when you sign up they say " there is no stopping the payment". However, you can't see where it is going to really work, or not, until it starts getting implemented. We were "gun ho" when we started as it was "completely customizable". We test drove a system last year and ditched it because the invoice could be sent to the technicians email for data mining. They promised to make sure it didn't happen with this one and sure enough the day we started none of the pricing showed up for parts and the email feature was enabled. That means they wasted our time in the multiple data gathering sessions to set it up. WE HAVE ASKED FOR A CANCELLATION BUT WERE TOLD THEY DO NOT DO THIS AND THAT WE WOULD HAVE TO PAY THE WHOLE YEAR.

Pros

Great for the Field guys as they like the photos and dispatch features. The details get out to them faster and they can start from home to the first calls for the day. Turn by turn directions are great if all your site locations are set up.

Cons

The interface with Quickbooks is one way with parts. Changes in prices in Quickbooks have to be hand entered in both systems. We were told we would not want to use the Quickbooks after using there software. That is code words for "It doesn't work well" with Quickbooks. The time to generate an invoice is twice as long for the invoicer. The time from the techs has to be hand transferred to the invoice. There is no automatic calc from field to invoice because "they don't want to be responsible" for the techs pushing the wrong start/stop times. The time savings given in the sales pitch is diminished by the lost productivity in maintaining pricing and transferring times. Also the techs can alter the time they actually start and stop so forget using it to prove in any court when they actually arrived. For those of us managing technicians there is just as much chance for time abuse using this system. In the day of SQL database interfaces they are missing the boat in a fully integrated system. Every answer to our objections was to have us place a comment on a link button for the "developers" somewhere in the UK to "consider".

Review Source

TW

Tiffany W.  
Accounts Officer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Customer Service is a JOKE!"

September 6, 2022

1.0

When i tried to cancel a subscription due to the software not working the way it was intended it is now going on 5 months and my account manager has not replied to any of my emails or phone calls when asking for copies of the renewal authorisation. They had been charging our CC without authorisation and the only reason we found this out because the CC expired and we were receiving notices with 3rd party threats in them. Since May, i have tried closing and cancelling the account and getting the invoices they continue to send us reversed due to the lack of responses. i have sent 30 emails since the 29th April 2022 and i have received 7 emails back 6 of these just CC'ing in different people and 1 saying that my Account manager had been away. Still no authorisation paperwork i have requested and still no response on whether the account has been closed.

Pros

Nothing, it has not worked the whole time we have had it.

Cons

Everything, we had the GPS tracking in some of our machinery and it just never performed like we were told it would.

Review Source

Response from Verizon

September 15, 2022

Thank you for taking the time to post this review. We are disappointed to hear about your experience and we apologize for the frustration. We'd like to offer some assistance offline if you still need it. Please email us at: CustomerAdvocacy@VerizonConnect.com

JD

Jamie D.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Product has limited capability and the customer service is some of the worst I've ever dealt with."

November 17, 2017

2.0

Would not recommend this company as a work platform. From the limitations of their platform to the extent of their billing issues to the poor customer service, this is a poor provider all around.

Pros

Dispatch board is a decent portal for scheduling. Beyond this there has been very little positive with this program that I would recommend.

Cons

Used the system for 2 years. In that time, they have multiple programming issues. Including an error that took recurring jobs which were scheduled for 2 days and booked hundreds of calls for the same recurring issue months out. Resulting in thousands of calls on our schedule that needed to be removed once at a time. Took days to delete and further spent days helping their tech department to resolve the issue. Their programmer found an error in their system and did correct it but sorry about our luck for the cost and time to repair. Reimbursed us for a months service as thats all they could do. We have had numerous billing errors over the past two years and getting any resolution from them takes a minimum of 6 calls in my experience. Nobody is capable of making any decision regarding assisting a customer. We notified them that we were cancelling the contract with 90 days notice (60 required) and got confirmation of this. 2 weeks later I inquired as to the cancellation and was told nothing was in the system. Cancelled again following their process. Found out again that this hadn't been done. Wanted to lock me into another year of payment.

Review Source

JQ

Jessica Q.  
Co-Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Worst Customer Service EVER "

June 6, 2023

2.0

I have never had a problem with any other Verizon service but this one. They have by far the worst customer service of any company we have ever used for ANYTHING. They will "create a ticket" but you NEVER receive a call back. If you ask for a supervisor they are always busy. They will not let you speak directly to your CSM. Once our contract is up I will be finding another provider. I will never recommend this product/company to anyone.

Pros

Ease of use (GPS Tracking, IFTA Reporting)

Cons

Absolutely terrible customer service. 0/10 do not recommend just based on this. Tech Service is just ok. They do not follow up on anything and will charge you for devices that were never even used/installed by them.

Reason for choosing Verizon Connect

We were hoping that being a Verizon product the customer/tech service would be as great as the other verizon products we use for our business (Cellular). Sadly, It did not.

Review Source

tT

timothee T.  
Génie électrique  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "tres satisfait"

May 20, 2023

5.0

C'était assez précis et facile à naviguer

Pros

sa fiiabilitéVerizon a été très professionnel tout au long de ce processus et a respecté ses engagements et ses nominations. Lorsque nous avons des problèmes, le service client est toujours à portée de main.Nous sommes en mesure de surveiller tout type de vitesse et également l'utilisation non autorisée de véhicules. Nous sommes également en mesure de voir où se trouvent nos véhicules et de ne pas perdre un appel téléphonique.

Cons

Je pense que le service mensuel est trop cher. Il semble que vous pourriez peut-être obtenir des incitations ou des réductions de prix.

Review Source

Stephen S.  
Owner  
Construction  
Used the software for: 2+ years

### "The auto renewing contract that doesn't end"

January 10, 2023

1.0

Terrible.

Pros

super easy to get into a contract with this company, extremally difficult to get out of a contract.

Cons

It's customer service, I'm not sure who trains these people, but it's a joke. I've been on the phone with so many people trying to cancel my service. as I'm typing this, I've been on hold for 33 minutes trying to get my services canceled.

Review Source

sK

sarah K.  
MANAGER  
Automotive  
Used the software for: 2+ years

### "The WORST "

May 3, 2023

1.0

horrible wouldnt recommend to anyone especially for those who rely on tracking in order to run your business

Pros

there is nothing i like about verizon connect

Cons

account manager changes weekly. gps units do not function properly show trucks in tow when they are not shows trucks are running when they are not. I have spent countless hours troubleshooting they are sending out new units for defective ones they never arrive call in again they want me to troubleshoot again. the only thing this company is good at is charging you for services that do not work.

Review Source

Cindy B.  
Closeout Specialist & HR Administrator  
Telecommunications  
Used the software for: 2+ years

### "It's one of the best purchases our company ever made. "

May 21, 2018

5.0

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Review Source

JD

JoAnna D.  
Office Manager  
Facilities Services  
Used the software for: 1-2 years

### "Unkept Promises"

February 19, 2019

3.0

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.

Pros

I loved how easy it was to navigate and filter to find the invoice/ticket/customer that I needed really fast. I loved how I could keep whatever information I needed with customized info boxes. Dispatching out to Employees was easy and the old App for the Techs out in the field could do many things. IT worked great on the desktop end.

Cons

When we 1st signed on we were promised that the program would keep track of our inventory. We are a HVAC business and we have a lot of parts to keep track of. It wasn't working great when we started and the old app was ok with it. Then they Upgraded and had a new App and they completely trashed the inventory program and didn't tell us. Since we are located with lots of country and rural areas we were told that the app can work offline and update the main programs once it got back in data range. This has never worked properly and my Techs were calling me to update their tickets because the app wasn't working. The New App upgrade came everything went downhill. Techs could no longer create their own jobs (and we have Techs for on-call weekends) Techs could no longer show discounts to the customers on the invoice. The app still didn't work out in rural areas. It doesn't not work very well on the Mobile end. Everytime I had Customer service on the line they tried their best, but since everything that we as a company needed they couldn't provide we didn't want to stay with them.

Review Source

sB

stephen B.  
President  
Construction  
Used the software for: 2+ years

### "Cost me 15k over 3 years just to cancel"

December 16, 2023

1.0

Worst company I have ever had to deal with. Would not have signed up if the previous company had not been purchased by Verizon.

Pros

Terrible scam company that purchased the previous GPS company

Cons

Tried to cancel the service for 3 years, would just send out an early cancelation fee we had to pay before they canceled. Would not let us set the account to non renewal, would not tell us when our renewal dates were. Cancelation requests would not be responded to until after the renewal dates which we found out after the fact

Reason for choosing Verizon Connect

I would never choose Verizon connect, unless it was by accident

Review Source

DE

Dudley E.  
director  
Information Technology and Services  
Used the software for: 1-2 years

### "VERYY DISSAPOINTED IN SALES"

November 3, 2023

3.0

Very shocked by the neglective behaviour of sales peolpe and customer service when you ask for contracts and when you want to cancel.

Pros

The product overal is good. The product usability is ok

Cons

The product overal is good. But the sales department is very tricky. A renewal for a 12 month subscription is done by a 38 month renewal! Canceling renewals is almost impossible. The customer service and finance department say it will all be handled. But then the invoices keep coming in and even 1 year contracts are automatically renewed for years leaving you with 20K extra costs!!!

Review Source

JC

Jesse C.  
President  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Verizon Connect failed transtion from Fleetmatics"

April 18, 2022

2.0

My company was with Verizon Connect (Fleetmatics) for 10+ years. Fleetmatics was purchased by Verizon 3-4 years ago and that's when the customer support began to fail. It's been in steady decline since, which resulted in our decision to discontinue using the product. I say "using" because we are still paying for it since Verizon locks its customers into long-term contracts. We are still paying $350+ per month and not using the product at all. THAT'S HOW BAD THEIR CUSTOMER SERVICE GOT. It got to the point that each time I needed support with a unit or wanted to add units, I would spend 8-10 hours on hold, calling, being promised they would call me back, etc. As a small businessman, I don't have time to mess around. My time is far more valuable than the $350/mo that we are paying. I won't mention who we switched to because I want this review to stand on its own, but I can say that I couldn't be happier. I would stay far away from Verizon.

Pros

Asset visibility, reporting, maintenance

Cons

Customer support, price, hardware instillation

Review Source

YT

YASSINE T.  
Président  
Telecommunications  
Used the software for: 2+ years

### "Entreprise malhonnête"

March 2, 2024

1.0

Les véhicules sont localisés avec un décalage de 24h. Pour prendre un rendez-vous et vérifier ce qui ne va pas, bon courage. Quand la personnes est venue, elle n'a jamais su résoudre le problème. Les voitures n'étant en ma possession car vendues, accidentées (à la casse), ou en fin de Leasing, VERIZON continue à facturer. C'est juste minable de leur part.

Pros

Parfois, on arrive à localiser le véhicule

Cons

Le service client est désastreux et malhonnête. Mieux vaut ne pas avoir de soucis de géoloc, car avant de le résoudre, plusieurs mois s'écouleront. Le service client est formaté au même discours, il ne comprend rien à vos demaandes.

Reason for choosing Verizon Connect

Une entreprise collaboratrice venait de s'abonner pour sa flotte. Et elle a fortement regretté son choix. Tout comme moi

Review Source

JH

Jocelyn H.  
Freelancer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Rip off"

November 4, 2022

2.0

Pros

Feature I like the most about the software was the colors and sit ups the concept

Cons

I did not like this software at all it was very hard to understand

Review Source

Response from Verizon

November 11, 2022

Thank you for taking the time to post this review. We are sorry to hear that you are not finding value in our product. We'd like to offer some assistance offline. Please email us at: CustomerAdvocacy@VerizonConnect.com

Dan C.  
National Asset Manager  
Construction  
Used the software for: 2+ years

### "Fleet Management"

August 20, 2018

3.0

Satisfied, but not WOW'ed

Pros

Location tracking for assets as valuable as vehicles and trailers is essential for businesses our size, and has proven helpful almost immediately in tracking vehicle history and managing logistics in day to day tasks. The driving habits they track as well are very informative and beautifully compiled with this software.

Cons

Customer Service has always been spotty and seems to still have issues after being bought by Verizon. Hopefully, these are just complications due to the transition in ownership.he The Driver ID functionality is not as secure as it sounds, and the driver ID keyfobs are a hassle for companies with many drivers and constant new hires. Tracking with trailers could also be improved, the struggle I understand as a trailer doesn't have a battery to connect to when not being towed... but we have trailers that are still reporting after 3 years or more and some that have stopped or needed repairs after only a few months. The companies that install the tracking units is outsourced, so this could be why we have noticed so many discrepancies between regions, which also adds unnecessary complications when scheduling installs/repairs.

Review Source

KZ

Kristoffer Z.  
CEO  
Security and Investigations  
Used the software for: 2+ years

### "Better Services out there than Verizon Connect "

October 13, 2021

1.0

The service has been decent but the last year the service was not working properly and they wanted to update the units. They have a sneakly contract with a automatic renewal after completion of contract and a 60 day written cancelation policy even if your contract it about up. We cancelled anyway and contacted our company attorney to handle.

Pros

It was easy to use and did work in the beginning

Cons

Other services provide more features for half the price and they also have easier contract requirements when adding new trucks to the system.

Reason for choosing Verizon Connect

We did not choose Verizon Connect we were a customer of Fleetmatics and they were purchased by Verizon Connect while we were customers. We had Verizon Phones so we decided to keep them as a provider at the time.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

More service features and half the cost of Verizon Connect they also still hardware the units into the vehicle.

Review Source

Joanne S.  
  
  
Used the software for: 1-2 years

### "Verizon WORK"

March 31, 2016

5.0

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!

Pros

• Verizon WORK gives me, as Director of Corporate Operations, essential detailed productivity reports within seconds. • Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports. • With a click, I have reports of total revenue including breakdown of labor, parts, travel time and actual job duration. • Our technicians are able to sell more by doing quotes instantly. This exciting, real-time “Quotes” feature allows our office to email these figures within an hour, thereby closing more sales than ever before. • Verizon WORK has allowed us to streamline and fast-track our paperwork; one-hour tasks are now done in minutes. Verizon WORK enabled our transition from piles of paperwork to next-generation technology.

Cons

PRODUCT ENHANCEMENT of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Review Source

DD

Daryl D.  
Retail Sales Manager/IT Manager  
Building Materials  
Used the software for: 2+ years

### "Worst Support I've encountered"

May 19, 2021

4.0

I have been trying for 45 days to get electronics installed in two new trucks. After the install fell through, I have asked my CSM to call me (over a month ago) and my CSM's supervisor to call me or email me almost two weeks ago. I have just now made a call to have someone at corporate call me within 24 hours to get this resolved. I WOULD NOT RECOMMEND THIS COMPANY.

Pros

Being able to track our trucks is invaluable to us. We deliver A LOT of goods. Building supplies and other items. We need to know where our trucks are to provide the kind of service our customers expect.

Cons

The product is pricy. When it works, it works well and is worth the dollars spent. When the company refuses to contact you for over a month regarding an issue that REQUIRES fixing immediately, it is not worth anything.

Reason for choosing Verizon Connect

We chose Verizon Connect because of their name and at the time they seemed like a reputable company.

Review Source

CD

Catherine D.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Eyes in the sky, service in a flash! "

October 31, 2022

5.0

Customer service has been rough after Fleetmatics became Verizon Connect. Its hard to get someone on the phone.

Pros

Makes setting up service very easy. Great because you can see where all tech are in a flash.

Cons

Software works good, when we had to upgrade to 3g things where a little crazy.

Reason for choosing Verizon Connect

The service and use is easy.

Review Source

Response from Verizon

November 2, 2022

Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. Also, thank you for your feedback around customer service. We would like to learn more about your success with Reveal. If you are open to share, please email us at: CustomerAdvocacy@VerizonConnect.com.

TR

Tom R.  
Equiptment Manager  
Construction  
Used the software for: 6-12 months

### "Absolute Garbage"

January 10, 2022

1.0

So far my experience with Verizon has been a nightmare. I don’t know if they’re all stupid or if they’re just passing me around so they don’t have to deal with it themselves. They are liars, they do not Hope resolve issues and they are still trying to sell me more products!

Pros

This system has very few redeeming qualities. The mileage is an accurate the maps are outdated and it’s possibly the worst customer service I’ve ever dealt with in my life.

Cons

We were sold this program under false claims that it would give us the hour report that we needed for equipment. It does not work for me and I’m locked in a $39,000 contract.

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Verizon Connect

We went with the Verizon connect under fraudulent claims by their sales person. They are liars and their Customer service and product sucks

Review Source

aB

adam B.  
Operations manager  
Wholesale  
Used the software for: 2+ years

### "Poor customer support and follow through"

June 19, 2019

3.0

Customer support is awful. We started with fleetmatics in 2016 with 9 total trucks in our fleet. Once Verizon took over, i noticed the customer support took a nose dive and has never been the same. The sales reps take days or weeks to reply to voicemail and emails, or don't respond at all. We downsized to 8 trucks, and we are still being billed for 9 trucks, despite our sales rep guaranteeing me it has been rectified. I have reached out countless times to accounting, sales reps and nothing has been done. The rep instructed me to sign up for another contract and the 9th unit will fall off our plan. Yet, we are still invoiced for 8 total units. Each month we short pay by one unit, and its extremely frustrating to deal with this when Verizon is supposed to streamline our operations. Perhaps leaving negative feedback will prompt a manager to finally reach out to me and fix this once and for all. Not happy and would'nt recommend their service to any other motor carriers! Im on the verge of terminating our agreement and switching to Samsara! ab

Pros

Running reports on harsh events, speeding, cornering very easy.

Cons

Hours of service functions difficult to monitor. often times our drivers will see something on their tablet such as in their rest period, but on my end they still appear on duty. The ELD customer service hotline is always on point to help our drivers, and lead the way in support. If only the sales reps could do the same!

Review Source

CP

Curtis P.  
Owner  
Construction  
Used the software for: 2+ years

### "Horrible customer service "

February 24, 2023

3.0

The service worked well enough but company phones work just as well and are cheaper and more useful. I would never recommend this company to anyone.

Pros

It was very easy to install, and the interface was simple.

Cons

The customer service was insane, we used the service for 4 years and it worked fine but we eventually didn't need it anymore. So we cancelled the service by email at 3 times over the next two years, and followed up by phone each time. In every occasion the customer service assured us that the service was cancelled however the following year they would retroactively try to bill us for it and we would start all over. Thankfully we had pre-paid for the first 4 years so they could not continue to bill us during that time, at this point we still don't have confirmation of cancellation after our latest email and phone conversations. They seem like a time-share salesman when trying to cancel, I would avoid this company like the plague.

Review Source

SG

Shelby G.  
QA & Environmental Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Verizon Connect Fair Review "

June 23, 2023

4.0

Pros

I used Verizon Connect to track a fleet of 35 vehicles. The map is clear to understand. You are able to rename the icons for each vehicle. It was great to use to see the locations for engineer planning and call outs. It was easy to see where there was issues or breakdowns so we could attempt to keep our personnel safe.

Cons

I did not get a chance to use some of the enhanced features and did not really receive any opportunity from the provider for training on this.

Review Source

AR

Alexander R.  
Manager  
Chemicals  
Used the software for: 2+ years

### "Stay away from these guys"

October 24, 2019

1.0

Pros

It worked, and it served a need to find where vehicles are.

Cons

Their Customer Service is the worst I have ever dealt with. Honestly I wouldn't use them if my life depended on it. Verizon Connect, does not care about its customers or even know what they need. I live on an island and when I brought up pricing discrepancy explaining why im switching to a cheaper company that provided better service, I received an email with 30 questions that I needed to ask the company I was switching to. One of them was does the company track intra state vehicles. I responded with I live on an island in Hawaii with no bridges and there no such thing. I was ignored by customer service and not even recognized they knew nothing about me. As a small business they did nothing to help me grow and honestly costed me a lot of money. But I was told " I wont find the kind of service Verizon offers" honestly if your a fleet or care about your company dont use them just because there a big name doesn't mean they will look out for your small business.

Reason for choosing Verizon Connect

at the time they said what I wanted to hear. when the time came they dident deliver and costed alot more then everyone else.

Review Source

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