--- title: "OpenBlue Workplace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenBlue Workplace Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/72571/FM-Interact/" page_type: "product" language: "en" --- # OpenBlue Workplace Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenBlue Workplace ## What is OpenBlue Workplace? OpenBlue Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide. Designed for organizations with greater than 750 employees. ## What is OpenBlue Workplace used for? [Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[School Facilities Management](https://www.capterra.com/facilities-management-for-schools-software/) Overall rating Based on 83 user reviews Reviews sentiment Positive 88% Neutral 10% Negative 2% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## OpenBlue Workplace alternatives Highest Rated [4.9 (57)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (229)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (76)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (29)](https://www.capterra.com/p/229863/Kadence/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/72571/FM-Interact/alternatives/) ## FAQs about OpenBlue Workplace Overview ### Which roles and teams benefit most from OpenBlue Workplace? OpenBlue Workplace is most used by facilities managers, facility planners, and space management teams that coordinate workplace operations, floor plans, and occupancy decisions. Administrative staff use it to support room and space requests, while executives and business analysts rely on reporting, portfolio visibility, and planning insights to guide workplace strategy. Answer based on 83 reviews Overview ### What company size and industries is OpenBlue Workplace built for? OpenBlue Workplace is built primarily for enterprises, which make up 78% of reviewers, with higher education leading industries at 16%. It also serves midsize businesses at 15% and small businesses at 6%, with additional traction in facilities services at 9% and information technology and services at 8%. Answer based on 83 reviews Features and Usability ### What are the key features of OpenBlue Workplace? OpenBlue Workplace includes core space management tools like floor plans and maps, occupancy management, space reservation, and move tracking, plus maintenance management with work orders and preventive maintenance. Reviewers also highlight customizable views and reports, centralized data management, and real-time updates as key differentiators for facilities teams. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does OpenBlue Workplace integrate with? OpenBlue Workplace integrates with Microsoft Outlook, Oracle PeopleSoft, Salesforce.org Nonprofit Cloud, ServiceNow, and Workday HCM. These catalog integrations cover email, HR, CRM, and service management workflows, giving OpenBlue Workplace connectivity across core workplace systems without requiring custom connections for these platforms. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on OpenBlue Workplace? OpenBlue Workplace offers in-person training, live online sessions, webinars, videos, and documentation. Everyday users and new team members often get productive quickly, with some teams training most users through a short video. Admins, report builders, and less technical users usually need more time, especially for reporting, navigation, and advanced configuration. Answer based on 16 reviews Getting Started and Support ### What customer support options does OpenBlue Workplace offer, and how do users rate the experience? OpenBlue Workplace offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as knowledgeable, friendly, and effective, with helpful documentation and portals. Some reviewers report slower response times, inconsistent follow-through, and frustration with complex issues, upgrades, or support costs. Answer based on 26 reviews Features and Usability ### How customizable is OpenBlue Workplace? OpenBlue Workplace offers deep customization for workplace, space, and facilities workflows, but setup can take time. Many administrators value the flexible configuration, custom fields, and module connections, while some teams find documentation limited, reporting changes harder than expected, and complex custom setups more demanding during implementation and upgrades. Answer based on 26 reviews Features and Usability ### Is OpenBlue Workplace easy to use? OpenBlue Workplace works well for everyday space, move, and maintenance tasks, though usability depends on setup quality. Many facilities teams find the menus clear and training manageable, including less technical users, while some admins and end users find reporting, permissions, mobile use, and slower performance less intuitive. Answer based on 22 reviews Features and Usability ### How well does OpenBlue Workplace handle data management? OpenBlue Workplace keeps facility and space data in one place and makes visual access to information easier. Enterprise teams, universities, and facilities departments use it for floor plans, occupancy, moves, and reporting, though some administrators find integrations, reporting setup, table structures, and regional data formatting harder to manage. Answer based on 20 reviews ## Features AI summary Based on 1,917 Facility Management reviews Capterra reviewers point to these as the top priorities when choosing facility management software: - **Maintenance Management** (**45%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**46%**) OpenBlue Workplace supports all three features buyers rate most highly: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses keep assets in good condition, handle service requests efficiently, and plan maintenance work on time, allowing teams to reduce downtime and maintain smoother day-to-day facility operations. Maintenance Management 4.0 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 3.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Preventive Maintenance 3.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Real-Time Data 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Space Management 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Manage occupancy and space utilization in facilities and buildings Reporting/Analytics 3.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data OpenBlue Workplace 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (82) 4.2 Based on 82 reviews ## Pricing Value for money 4.2 (71) Value for money 4.2 (71) 4.2 Based on 71 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (74) 4.3 Based on 74 reviews ## User reviews Overall rating 4.1 Based on 83 reviews Filter by rating 5(23) 4(50) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent CV Carine V. HR Advisor Human Resources ### "Versatile Solution for Workplace Management  " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 5, 2024 Pros FMS:Workplace changed the way we do workplace and real estate data management. Its flexibility and ease of use during the implementation process made it very easy to adjust, and our team needed minimal training to jump in. Cons While this software is very functional, certain modules allow so much customization that when starting out, it may feel a bit overwhelming. However, once set up, it becomes an immense tool for daily operations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hey Carine, Thank you for your thoughtful review of FMS:Workplace! We're thrilled to hear that our solution has significantly improved your workplace and real estate data management. It's wonderful to know that the flexibility and ease of use during implementation made the transition smooth for your team. We acknowledge that the extensive customization options can be a bit overwhelming initially. However, we're pleased that once set up, it has become an essential tool for your daily operations. Your feedback is invaluable as we strive to enhance our system. Thank you! BB Betty B. Facilities Manager Oil & Energy ### "FMS Workplace- 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Pros FMS Workplace has been so beneficial to our company! We use the platform to submit office moves, schedule preventative maintenance, track assets, and lease agreements. It is easy to use and a great tool for all of these items. Cons I still struggle a bit with creating reports, but FM University has helpful tips when creating a new one. Alternatives considered [SpaceIQ](https://www.capterra.com/p/167570/SpaceIQ/) Reasons for choosing OpenBlue Workplace Did not support what we were looking for and the features did not seem as streamlined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hi Betty, Thank you for your wonderful review of FMS:Workplace! We're thrilled to hear that our platform has been so beneficial for your company, helping with office moves, preventative maintenance, asset tracking, and lease agreements. We appreciate your feedback regarding report creation and are glad that FMS:University has been helpful! Thank you for choosing FMS:Workplace over other alternatives. We're committed to providing the features and support you need. Thank you! CC Carol C. Space Data Management Real Estate ### "FMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Had a good experience in general, I think some of what I don't like is because of what modules the account is paying for. Pros I think the system in general is good, the graphics are ok. Cons I dislike the problems that we have with the interface with our HR data system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hi Carol, Thank you for your review of FMS:Workplace. We're pleased that you've had a good experience overall. We apologize for the issues you've encountered with the interface and your HR data system. Your feedback is important to us, and we're committed to improving our integration capabilities. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thank you! BP Brandi P. CA Government Administration ### "FMS:Workplace highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Easy to use, great for our Facilities team when planning space and moves. Pros FMS:Workplace is an amazing tool which helps us best plan our space. The system is fairly easy to use as well. Cons The biggest issue we had was internal, just getting everyone on board at first. But the system itself is amazing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hi Brandi, Thank you for your fantastic review of FMS:Workplace! We're delighted that you find our tool amazing and easy to use. We appreciate your patience in getting everyone on board and are glad it benefits your facilities team in planning space and moves. Your feedback is invaluable, and we're committed to continuous improvement. Thank you! AN Anonymous User Technical recruiter Information Technology and Services ### "Great System to get space management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 30, 2024 Pros The best thing which i like about this software is that it is very easy to use and widely accepted and help company to reduce cost and increase productivity by getting real insights it also help me to get the Space Reservation and tracking feature which help our company to get accurate result Cons As of now i am a new user i did not get any thing which i don't like about this software it help me and my organization in each and every aspect , its a great tool and i highly recommend it to everyone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2024 Hi there! Thank you so much for your review of FMS:Workplace! We're thrilled to hear that you find our system easy to use and valuable for space management. It's fantastic that you've already experienced benefits such as cost reduction and increased productivity through real insights. We're glad to hear that the Space Reservation and tracking feature has been particularly helpful for your organization. We are delighted that you haven't encountered any issues as a new user. Your recommendation means a lot to us, and we're grateful for your support. AN Anonymous User Application Developer Senior Consultant Information Technology and Services ### "FMS - A workplace everyone needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 19, 2024 Pros Its reliability and the features that could be custom made based on our requirements. Cons Needs some user friendly interface but that's my opinion which could vary from my colleagues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Hey! We're delighted that FMS:Workplace fits your organization's unique needs. We hear your feedback on the user interface and appreciate your input. We are striving to continuously improve, and your insights help us to deliver an even better user experience. Thank you! AH Andy H. Manager Facilities Services ### "FMS Workplace" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 30, 2023 I have been disabled with the support. A change was made to the system a couple of months ago and they FMS support can't seem to fix the problem. Currently as the system right now I would not recommend. Pros I don't have any Pros about the system. It does just enough to get by, but it works slow. I might would not be so disappointed if it was not so slow to use. Cons It is very slow. It is frustrating trying to even assign work as it takes so long for changes to be made. Saves can take as long as 15-20 seconds and even longer at times. It has a very old feel of an interface. There are way to many fields that are not needed that make the interface take up the entire page. It is not customizable. Reports can not be customized by the administrator. Yes you can export but even then if you choose export it exports the entire page of data instead of a way to select. The only reason the product was chosen was because of space planning part and it included the maintenance part and it was the product at their previous location. It was selected by someone who had never used maintenance specific system. But that individual also was told that system was administrator customizable such as required fields etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mozi S. Marketing specialist Information Technology and Services ### "Great Platform for Space Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 22, 2023 Pros Space Management and Move Management are what we use the most, and I like how easy it is to use them. It was simple to understand and easy to pick up. The broad model of the application is based on a few fundamental ideas in facilities management, and everything else (including space, maintenance, real estate, etc.) may be added from there. This allows for customized operations while maintaining the centralization of the data. which I favor's most Cons Connecting our HR software's staff list to the FMS: Workplace program has also been difficult. the rest is fine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mohit C. Sr. Technical Recruiter Staffing and Recruiting ### "suitable facilities management software for offices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2023 The overall experience was excellent. Although the space management system was an excellent tool, it still required certain additional capabilities, such as mobile phone compatibility Pros Single dash board with ease of configuration is the thing which i like the most in this software, Ability to Quickly respond to inquiries about space, such as how much room a particular department has or which departments are housed in a building. When we were using Aperture, it was difficult to extract data from the programme. Cons The reporting was a little difficult to create and customize for the planners, facilities management leadership, and data analysts, therefore that job had to be done inside of MS SQL server. We had an endaevour underway that required a full rethinking of space and how to report and analyze it, and the product support team did not respond to our requests for new reporting and open office templates quickly enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rakshit C. Human Resource Human Resources ### "Best workspace to plan your day !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 28, 2023 Pros Excel's simplicity of use and add-on installation process, incredibly quick connections to Oracle Essbase. Internal configuration of the product without the need for expensive modification, as well as the fact that any configurations are carried over to upcoming upgrades. Cons i did not find any thing which i don't like about this software except as the pricing structure is find costly to me as an individual Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/72571/FM-Interact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.