--- title: "OpenBlue Workplace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenBlue Workplace Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/72571/FM-Interact/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # OpenBlue Workplace Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenBlue Workplace ## What is OpenBlue Workplace? OpenBlue Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide. Designed for organizations with greater than 750 employees. ## What is OpenBlue Workplace used for? [Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[School Facilities Management](https://www.capterra.com/facilities-management-for-schools-software/) Overall rating Based on 83 user reviews Reviews sentiment Positive 88% Neutral 10% Negative 2% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## OpenBlue Workplace alternatives Highest Rated [AllBooked by Skedda](https://www.capterra.com/p/10027256/AllBooked/) [4.8 (78)](https://www.capterra.com/p/10027256/AllBooked/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027256/AllBooked/) [4.7 (79)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Clearooms](https://www.capterra.com/p/203753/Clearooms/) [4.7 (232)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203753/Clearooms/) [Eptura Workplace](https://www.capterra.com/p/168997/iOFFICE/) [4.4 (143)](https://www.capterra.com/p/168997/iOFFICE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168997/iOFFICE/) [View all alternatives](https://www.capterra.com/p/72571/FM-Interact/alternatives/) ## FAQs about OpenBlue Workplace Overview ### What problems does OpenBlue Workplace solve? OpenBlue Workplace solves fragmented facilities and space-management data by centralizing floor plans, room ownership, occupancy, building allocations, move projects, and work requests. Configurable dashboards, color-coded maps, and reports replace spreadsheet-based data gathering and manual state-report preparation. Facilities managers, campus planners, real estate teams, and departmental decision-makers gain current visibility into space use and responsibilities. Answer based on 40 reviews Overview ### Which roles and teams benefit most from OpenBlue Workplace? OpenBlue Workplace is most used by facilities managers, facility planners, and space management teams for occupancy planning, workplace layouts, and real estate coordination. IT and security leaders manage workplace systems and access-related information, while HR teams support employee workplace needs. Executives use space and operational data to guide portfolio and workplace decisions. Answer based on 83 reviews Overview ### What company size and industries is OpenBlue Workplace built for? OpenBlue Workplace is built primarily for enterprise organizations, which represent 78% of reviewers, across finance, technology, government, education, and healthcare. Reviewer data shows its strongest industry presence in higher education at 16%, followed by facilities services at 9% and financial services at 8%. It also serves midsize businesses (15%) and small businesses (6%). Answer based on 83 reviews Features and Usability ### What are the key features of OpenBlue Workplace? OpenBlue Workplace includes core space management and maintenance management capabilities, with floor plans and maps, move management, asset tracking, and work order management. Core configuration features support customizable forms, access controls, and reports, while real-time occupancy data and visual analytics help facilities teams analyze space allocation and maintenance activity. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does OpenBlue Workplace integrate with? OpenBlue Workplace integrates with Microsoft Outlook, Oracle PeopleSoft, Salesforce Nonprofit Cloud, ServiceNow, and Workday HCM. These cataloged integrations cover email, human resources, CRM, and service management systems, giving the platform connections to widely used business tools across workplace operations. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on OpenBlue Workplace? OpenBlue Workplace offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that everyday users and newcomers generally learn navigation and core modules quickly, while administrators, reporting users, and less technical staff may need more time. Some reviewers also cite limited tutorial detail and confusing reporting setup. Answer based on 16 reviews Getting Started and Support ### What customer support options does OpenBlue Workplace offer, and how do users rate the experience? OpenBlue Workplace offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe support staff as knowledgeable, friendly, and effective at resolving issues quickly, though some report slower or inconsistent responses, limited help with upgrades, and delays for complex problems. Answer based on 26 reviews Features and Usability ### How customizable is OpenBlue Workplace? OpenBlue Workplace provides extensive configuration for fields, workflows, floor plans, and connected facilities data, helping enterprise facilities teams align the platform with changing processes. The flexibility can require careful planning, administrator expertise, and outside implementation help, while documentation, custom builds, and upgrades may create added effort. Answer based on 26 reviews Features and Usability ### How easy is OpenBlue Workplace to use? OpenBlue Workplace makes core space, move, asset, and maintenance tasks accessible for many facilities users after setup. Teams value organized menus, visual interfaces, and training that supports less technical staff, but mobile use, reporting, permissions, and complex configurations can feel confusing; performance delays also reduce day-to-day usability for some organizations. Answer based on 22 reviews ## Features AI summary Based on 1,961 Facility Management reviews Capterra data shows that buyers of facility management software rank the following features as their top priorities: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) OpenBlue Workplace supports all three features that reviewers rate most important: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses keep assets in good condition, manage service requests efficiently, and plan recurring maintenance with less manual effort, allowing teams to reduce downtime and maintain more consistent facility operations. Maintenance Management 4.0 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 3.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Real-Time Data 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Preventive Maintenance 3.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Space Management 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Manage occupancy and space utilization in facilities and buildings Reporting/Analytics 3.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data OpenBlue Workplace 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (82) 4.2 Based on 82 reviews ## Pricing Value for money 4.2 (71) Value for money 4.2 (71) 4.2 Based on 71 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (74) 4.3 Based on 74 reviews ## User reviews Overall rating 4.1 Based on 83 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(50) 3(8) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful Pirkko A. Business Development Manager Used the software for: Less than 1 year ### "Sensible and Direct to the Point software for Office Space utilization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2022 Overall, the data visualization of the software is excellent for visual learners who better understand the flow of management directions when presented with graphics. Pros A lot of people don't realize they are visual learners, and they grasp information best when they can visualize data or information. As someone who belatedly learned to be a visual learner and was able to be much more productive, the data visualization in the interface is a great help when planning for space implementation / distribution / management. Cons As someone who is not tech savvy; while I appreciate the interface, the ability to do a lot of things is great but the interface will take a while to learn to navigate through. In our workplace, this is a challenge for people who are not technologically proficient, and an individual's ability to grasp and digest usability will vary depending on their experience. SR Space Resource & Programme Manager Space Resource & Programme Manager Used the software for: 1-3 years ### "Great Team, Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 28, 2021 It's a great product and would recommend it. The only comment I'd make is the customer support could be tightened up. Pros It's a hugely intuitive system which has made the rollout to the wider user base much easier. Most users can be trained with a 25 minute video we recorded. Cons The only real downside is the speed of the reporting module. The functionality is great, but it's terribly slow. DA Drawing and occupancy Technologist Drawing and occupancy Technologist Used the software for: 1-3 years ### "Great product for employee move management" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2021 Pros Easy to make and see real time changes made for employees moving locations. Good customer support / very helpful and friendly staff Cons Slow at times Sometimes product can be a little glitchy. AD Assistant Director Property & Facility Management Assistant Director Property & Facility Management Used the software for: 3-5 years ### "Excellent product that has help us improve operational efficiencies. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 14, 2018 Pros Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space. Cons Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial. FM Facilities Manager Facilities Manager Used the software for: 1-3 years ### "FM:Interact" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 27, 2018 Pros When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!! Cons When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area. FT Facilities Technology Coordinator Facilities Technology Coordinator Used the software for: 3-5 years ### "Be Ready to Build, Not Take Off" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 28, 2018 It can function incredibly well, but anticipate an investment period. Pros There is the ability to customize and add any fields conceived of. Can connect module upon module to support global data and interfacing. Cons If you're expecting an out-of-the-box solution, this won't automatically deliver industry standards. You build and decide what you want, which requires a specialized skillset. TR Technical recruiter Technical recruiter Used the software for: I used a free trial ### "Great System to get space management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 25, 2024 Pros The best thing which i like about this software is that it is very easy to use and widely accepted and help company to reduce cost and increase productivity by getting real insights it also help me to get the Space Reservation and tracking feature which help our company to get accurate result Cons As of now i am a new user i did not get any thing which i don't like about this software it help me and my organization in each and every aspect , its a great tool and i highly recommend it to everyone DG Design, Global Space Programs and Strategy Analyst Design, Global Space Programs and Strategy Analyst Used the software for: 1-3 years ### "Robust software -- Needs a lot of planning" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 28, 2018 We are using the program for Space Managment and Move Management. We will be rolling it out globally and it has taken a long time to get it to this place. Pros It is robust and can handle a lot of the basic and custom Workplace tasks including (move management, space managment, ticket management, scenario planning, etc). The new scenario planning tools is great. Cons Without extensive planning and configuration, there will be a lot of issues. Not as user friendly as I would like. Also, if the data is hosted by FM, it can be slow. C- Consultant - Facilities Management Software Consultant - Facilities Management Software Used the software for: 3-5 years ### "FM has always been leading edge, and always looking for ways to improve the user experience." 4.0 February 9, 2018 Pros Usability and intuitiveness. Excellent software support. Highly visual yet packed with features that allow you to track any asset you required in the system. Cons New hotfix releases can sometimes create unintended bugs/issues, that the system didn't necessarily have before applying. DG Director, Global Real Estate and Facilities Director, Global Real Estate and Facilities Used the software for: 3-5 years ### "User friendly, powerful, well priced and great customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2018 Able to easily track our real estate portfolio and run reports in real time. Pros \- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options Cons It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software. [View all Reviews](https://www.capterra.com/p/72571/FM-Interact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.