FM: Interact

4.5 / 5 2 reviews

Who Uses This Software?

Our customers vary in size from medium to small businesses to Fortune 100 companies with a worldwide presence. FM:Systems enjoys a 99% customer retention rate and a 93% customer satisfaction rate.

Average Ratings

2 Reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • FM:Systems
  • Founded 1984
  • United States

About FM: Interact

FM:Interact is an integrated suite of powerful Web-based facility management tools that helps organizations improve the management of space, occupancy, assets, moves, maintenance, leases and property. Our customers have quick and easy access to key facility information such as floor plans, reports, employee information and critical documents which can enable facilities teams to securely share information and manage facility processes more effectively that impact the entire organization.

FM: Interact Features

  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Change Management
  • Design Management
  • Floor Plans & Maps
  • For Offices
  • For Retail
  • Occupancy Management
  • Planogramming
  • Shelf Planning
  • Space Reservation
  • Usage Tracking / Analytics

FM: Interact Reviews Recently Reviewed!

FM Interact is a great tool to manage Facilities sites, data & moves.

Jun 19, 2017
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not

Pros: FM Interact is a good Facilities tool to manage Facilities sites globally. Its relatively simple to use. New Report functionality will help performance.

Cons: When running patches, it takes a bit more time due to cutting and pasting data from folders. It would be nice if an automated tool could manage this.

FM Success!

Nov 06, 2014
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have always maintained that what makes FM:Interact so special is primarily three things: Looks Good, Easy to Use, and Highly Configurable. It has its own set of tools to easily add and edit forms, views, and floor plan maps. Also, the product has its own API and is SQL Server based to easily integrate with other systems such as HR as needed.
FM:Systems got it right - they understand that every organization is different, but at the same time, needs to have a core set of FM standards and structure at its core. The company is led by an IFMA Fellow, Mike Schley, who is committed to incorporating industry topics and trends such as BIM, Alternative WorkSpace (AWS) and Hoteling into the product.
This web-based and mobile-ready software stands out by being so flexible and scalable that it helps to ensure that it will grow in the organization. The only mistake you can make is not to leverage it enough - it's a powerful tool to support your facility - highly recommended!