InterCall

InterCall

3 / 5 4 reviews

Who Uses This Software?

Bring enterprise-level features and quality to your small and mid-sized business without any of the complexity and cost.


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.06/one-time
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • InterCall
  • www.intercall.com/
  • United States

About InterCall

InterCall is The World's Leading Conferencing Provider. With more than 2 million users worldwide, InterCall is recognized worldwide for award-winning audio and web conferencing solutions. FREE 30 DAY TRIAL! Online meetings combine audio, video and web conferencing into one integrated solution. InterCall's small business conference call plans give you everything you need to do big things in the market with Award-Winning Solutions.


Spotlight_media_placeholder

InterCall Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

InterCall Reviews Recently Reviewed!

InterCall for Business Communications

Feb 01, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Call Quality and Customer Support

Cons: Numbers are Lengthy and not all countries are supported. Ease of use is very restricted

Overall: We have been using InterCall for Business conferences for over 3 years now, While their product works good, it is not user-friendly, the ID, passwords are very lengthy and is annoying to use. Those should be allowed to personalize

Recommendations to other buyers: We like the InterCall operations, but it has it's own limitations, we wish their product could be more user friendly

InterCall for international conferencing

Jan 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Cons: Long Dial in Numbers

Overall: We have been using InterCall for organizational conferencing for over 4 years and we feel their features could be better including providing dial-in numbers for more countries.

Best audio, video and web conferencing service

Aug 07, 2013
5/5
Overall

Comments: InterCall is a simple and high-quality tool for web conferencing. The audio and video are incredibly clear and always reliable. After using InterCall, I would never use anything else.

Pros: easy to use, safe, calendar integration tool

Intercall - taking years off of my life

Jun 18, 2013
1/5
Overall

Comments: We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx video and audio-conferencing and never had any issues. A few times a month we have 20-100+ customers dialing-in to presentations. More often than not, the system will lag and cause very loud disruptions to the presenter and participants. Attendees will occasionally unmute themselves and when we go to mute them, it either takes up to a minute to "Mute All" or we can never tell who is causing the noise due to severe lag. This is especially hard if a presenter is among the callers. Attendees have complained that they are not satisfied with the audio quality or cannot log-in altogether - they typically give up and I'm forced to apologize on behalf of this crappy system and send recordings later. Some customers are simply unwilling to put up with the junk quality audio that Intercall provides. I've asked that we revert back to the old system, but our corporation would rather save $0.01/min than preserve employee and customer sanity. Intercall causes STRESS and some days I look out of our 4-story window during meetings and want to jump. I hate Intercall.

Pros: NONE - I would give Intercall 0 Stars if I could.

Cons: Recordings take up to 1min to start, system lags frequently causing disruptions, difficult to mute users, requires users to type in attendee ID (cannot identify most callers,) users in remote locs have difficulty dialing-in, poor customer service