# Benchmark Estimating Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Benchmark Estimating Software the right Construction Estimating solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72688/Benchmark-Estimating-Software/reviews

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Benchmark Estimating Software

4.3 (16)

[View alternatives](https://www.capterra.com/p/72688/Benchmark-Estimating-Software/alternatives/)

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Last updated March 13th, 2026

# Reviews of Benchmark Estimating Software

Ease of use

3.9

Customer Service

4.3

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JAZE P.  
System Administrator  
Architecture & Planning  
Used the software for: 6-12 months

### "Benchmark Estimating Software (My Point Of View)"

August 14, 2021

5.0

It's a great quotation generator, it comes with a "progress claims" feature which I have come to love and it is a flexible software that allows me to import some of my most important spreadsheet templates with ease.

Pros

Out of the 3 versions that were available, (Lite/Professional/Corporate) the Pro series was significant for my needs. It caters for a multitude of businesses that I run so that was a huge bonus for me. I have to say that the support I got from the Benchmark team was beneficial to such an extent, that I became way more confident with my ability to use the software in a short span of time. Kudos to them for that.

Cons

It is a bit of an uphill battle to get acquainted with the user interface if you've never dealt with software like this before, and that was were I was coming from.

Reason for choosing Benchmark Estimating Software

I had never heard of this software before until one of my work colleagues from a company I used to work for suggested it to me. I gave it a shot and haven't looked back ever since.

Review Source

JK

Joel K.  
Estimating System Lead  
Utilities  
Used the software for: 1-2 years

### "BES review"

October 17, 2024

4.0

Pros

Software is easy to use and having the ability to build templates & reports allows to efficiencies

Cons

You are unable to lock certain items from being edited & also unable to mass update any changes to custom fields

Review Source

Response from Benchmark Estimating Software

October 24, 2024

Hi Joel, Thanks for your feedback! We're glad you find the software easy to use and effective for building templates and reports. We appreciate your suggestions on locking terms and mass updates, and we'll share them with our team. Kind regards, Amelia Digital Marketing Manager, Benchmark Estimating

HR

Haseeb R.  
Estimator  
Construction  
Used the software for: 2+ years

### "Average product with the worst customer support of any product or service on the planet"

October 17, 2021

2.0

Wish we picked another software.

Pros

Auto allocate, library, shortcuts, cloud access is convenient.

Cons

Customer support is the worst, even when there are bugs with their own software. Some of the processes are more complicated than needed. Being hosted on the cloud means you can't access your filesystem easily. The whole software is a blackbox where you don't know how/why it does certain things, and some features will be locked for no reason. Eg there is a Custom Reports feature but its severely dumbed down where you can't export every field that you need.

Review Source

JB

Jeffrey B.  
Senior Manager Estimating Insights  
Government Administration  
Used the software for: 1-2 years

### "Estimating Insights"

September 18, 2024

4.0

Pretty good, changes to personnel had it challenges.

Pros

Suitability to cater for different quantities and different regions

Cons

Login can be problematic sometimes with no reason.

Alternatives considered

[RIB CostX](https://www.capterra.com/p/75416/CostX/)

Reason for choosing Benchmark Estimating Software

Benchmark is set up for TfNSW Estimating systems

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed more accurate Benchmarking and analytics

Review Source

Response from Benchmark Estimating Software

September 19, 2024

Hi Jeffrey, Thank you for your feedback and for choosing Benchmark Estimating Software! We're glad to hear our product is helping you with TfNSW Estimating systems and providing more accurate benchmarking and analytics. We appreciate you flagging the occasional login issue and will look into it. If you experience any further problems, our support team is always here to help! Amelia

SM

Sandeep M.  
Sr. Estimator  
Civil Engineering  
Used the software for: 6-12 months

### "Reliable cost estimating solution with Carbon calculation"

August 12, 2024

5.0

It is very user friendly. If you have any query, support staff is very knowledgeable to solve your issue immediately.

Pros

You can compare quotes and estimate from different suppliers from different region easily.

Cons

We can't paste the calculations for the similar variable for different items in calculation box at the same time

Review Source

NB

Nick B.  
Senior Estimator  
Civil Engineering  
Used the software for: 2+ years

### "Benchmark sets the benchmark in Estimating Software"

November 26, 2022

5.0

With Benchmark we are able to produce estimates from sectors we previously were not able to, meaning we can scale our business because of the flexibility with benchmark.

Pros

Integrating into our business was a given as we needed a robust system. The feature like variable and production rates are great. The libraries are easy to manage and build upon. Routines are a fantastic tool for any business. The latest calculator is very powerful. The project Comparator is a great innovation to be able to compare estimates from one design phase to the next, or to be able to compare a quote/tender from the market against your estimate.

Cons

There were some features early on when we started with Benchmark, but true to their word the development team have been able to expand upon. Integration into our accounting package would be a benefit, but not essential.

Review Source

BS

Brian S.  
Manager/Estimator  
Construction  
Used the software for: 2+ years

### "Great First Principal Estimating Software"

August 3, 2016

5.0

Started using this in 1999 - tried the others as well, but came back to Benchmark - it's so simple to use the Resources and Item libraries to quickly set up and price a set BOQ/SOR or make up your own from the library items.

Pros

How simple it is - and how the software does the adding and subtotalling for you - no messy hand typed calculation lines.

Cons

Some of the standard reports need a good tweaking.

Review Source

Response from Benchmark Estimating Software

August 4, 2016

Thanks for your comment, Brian, and also for your feedback on the standard reports. We value customer feedback and we are actually in the process of tweaking some of our standard reports. We are also building on our suite of 160+ standard reports by developing new reports, and are developing an amazing new reporting module; this module will allow customers to create their own standard reports with security and flexibility. We hope this response is beneficial for you, and we are happy to hear too that you obtain great benefits from your Benchmark Estimating Software. We will also contact you direct to obtain more details on which standard reports you feel should be tweaked.

RD

Russell D.  
Senior Civil Estimator  
Construction  
Used the software for: 2+ years

### "Easy to Use and Great Support"

February 1, 2017

5.0

I have been using Benchmark since 1997 and from the beginning have found it very easy to use. It has evolved over the years through constant development to be very comprehensive estimating software. Benchmark has saved me significant time while improving accuracy and consistency. Navigating through an estimate to review and revise production rates, crew composition and quantity calculations etc. is fast and simple. Anyone considering purchasing estimating software, should seriously consider Benchmark Estimating Software.

Pros

Composite items, variables and the overall ease of navigation within an active project or browsing for previous projects

Review Source

AF

Ana F.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Marsupial Landscape Management Review"

February 2, 2017

5.0

Hi, I have been with Marsupial Landscape Management for just under a year now, upon commencing work I was introduced to Benchmark estimating software for the first time. My previous employer used a different estimating software that I grew to be fairly familiar with over time, however, after first opening Benchmark my first impression was how friendly the user interface projected! I was pleasantly surprised from the previous estimating software that I had been exposed to. This initial experience with Benchmark made me feel comfortable using the software from the start and I was always prompted to continue exploring the software on my own, being the sole user of the software at the time. I had no problem picking up the software and learning any new features with time. I have found it to be an efficient and powerful estimating tool, given the library, inputs are kept as true to the works that we had successfully done in the past. I would happily recommend Benchmark estimating software to companies of any size, from tier 1 to tier 3. I can see why it is as popular as it is, and I hope to learn more about Benchmark throughout my career.

Pros

User-friendly interface. Library data which is readily available. Library of quotes available at any time. It is a great Data library for estimating.

Cons

There is so much to learn!

Review Source

Zachary O.  
Project Manager  
Construction  
Used the software for: I used a free trial

### "Tons of Features"

October 16, 2018

3.0

Pros

Features. Benchmark has tons of features. It can be overwhelming, but an investment well worth the time.

Cons

Complicated. It can be a bite complicated. It does take time to set up.

Review Source

CV

Chris V.  
Project Manager/ Estimator  
Construction  
Used the software for: 2+ years

### "Benchmark Estimating"

March 11, 2017

5.0

I have used a few estimating programs. Benchmark is definitely the best to use. Easy setup and change as you want to change things along the way. Would like to work and see how to utilise the program in full, with a entity that really uses the program to it's full potential.

Pros

User friendly. Easy to setup and build as you progress.

Cons

The excel reports is sometimes not very "edit" friendly

Review Source

CV

Chris V.  
Project Manager / Estimator  
Civil Engineering  
Used the software for: 2+ years

### "Benchmark Estimating in Use"

October 17, 2018

4.0

Very pleased with what we achieve, using the program. Make submissions so much easier.

Pros

All tenders/quote and progress claim in one. Track costs of every project. With good data base, it just get easier.

Cons

Not interfacing with other take-off programs.

Review Source

DF

Dave F.  
  
  
Used the software for:

### "Quadracon & Benchmark"

February 6, 2017

5.0

I have been using Benchmark personally for close to 12 years, being introduced to it from Nigel Watts with a past Organisation when I was an Estimating Manager. The softwares high functionality, authority matrix and strong estimating capability has long been the lure for me. Benchmark was my first real investment when we started our own Building Business, and I would consider the software to be fundamental to our Business.

Review Source

EP

Enrique P.  
  
  
Used the software for:

### "Great to ensure consistency across multiple users"

March 8, 2017

5.0

I find this software great for multi-user operating in an enterprise environment. The resources library makes updating prices easy and ensures consistency of pricing across the organization. The items library stores all our standard jobs in a clean and tidy place and it's fantastic for recurrent estimates.

Pros

The libraries structure. Easy to use Good customer support

Review Source

AB

Andrew B.  
Senior estimator  
  
Used the software for:

### "Simple straight forward and flexable"

April 10, 2016

4.0

Any person who takes over 3 months to learn this package after using another program should be re-trained in basic first principle estimating. Benckmark is a simple set up which offers fast allocation or items or resources.

Review Source

TA

Tony A.  
Estimator  
  
Used the software for:

### "Long Process to Learn"

June 19, 2015

2.0

I used Timberline before and learn how to use it in a couple of weeks. With Benchmark, still 3 months Im still on basic level

Review Source

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