Who Uses This Software?

Researchers, lab technicians, clinicians, lab assistants, and any other person needing sample management software. Biobanks, biorepositories, clinical trail sample managers


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/one-time
  • Pricing Details
    Price includes first year full support. Additional support options avail.
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Dataworks Development
  • www.dwdev.com
  • Founded 1987
  • United States

About Freezerworks

Freezerworks is the Laboratory Information Managment system (LIMs) trusted and used by many biobanks, laboratories, and biorepositories since 1987. Using this software drastically streamlines the workflow of these facilities with its unparalleled accuracy, accessibility, and configurability. With Freezerworks, sites can request, ship, and assay sample inventory with ease and comfort. Compliance with FDA 21 CFR part 11 requirements allows Freezerworks to be used in regulated environments.


Freezerworks Features

  • Certificates of Analysis
  • Chemical Process Simulation
  • Inventory Management
  • ISO Management
  • Particle Tracking
  • Reporting & Statistics
  • Samples Tracking
  • Traceability
  • Uncertainty Analysis
  • Audit Trail
  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking

Freezerworks Reviews Recently Reviewed!

Freezerworks is great for producing an audit trail!

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: In my line of work I have to appreciate the audit trail functionality the most. Freezerworks has the capabilities of checking in and out samples so that we can produce a trail for auditors of where that sample has been!

Cons: Freezerworks is not completely intuitive , therefore requires training- but I feel this comes with any software that truly has a lot of features to offer.

Utilizing configurable sample management software program to also serve as LIMS

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At Genocea Biosciences, a small biotech company, we face the challenge of performing clinical trials with limited resources, which at times can restrict the purchase of high cost software programs. We chose Freezerworks as our sample management software to electronically map our freezers housing a multitude of sample types. We also chose Freezerworks for compliance with the FDA¿s requirement of 21 CFR part 11 regulations of electronic records. After experiencing the user-friendly interface of the software and responsive technical support Freezerworks provided, we chose to expand the use of Freezerworks as a cost-effective LIMS and data management software.

We had a six month window in which to configure Freezerworks to safely store assay data for five different assay types and incorporate the database into our workflow. The generation of Excel macros was vital to automate the process of transferring instrument-generated experimental data into Freezerworks. Ultimately, the driving force of the selection of Freezerworks as a LIMS was the flexibility of it¿s configurable software; it can be manipulated to appropriately store data from a variety of assays and their outputs.

We are saving thousands of dollars in IT costs by utilizing the configurable nature of the sample management software program to also serve as our LIMS. Besides tracking sample and aliquot locations, Freezerworks is now storing and managing the assay data from our clinical trials.

On-Demand Customization

Mar 23, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Freezerworks is easy to install and easy to use. If you are looking for a software that is dependable but also provide the ability for on-demand customization this would be the software to get. Freezerworks allows you to meet the demands of day to day sample management workflow for inventory but also allows you to quickly configure for new workflow that are needed for customized sample management and storage projects.
As a bonus, Freezerworks has a great customer support team that will go the extra mile to make sure you get the most out of the software.

Freezer works Software

Mar 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked in collaboration with dataworks development for several years handling all of my sample management and database issues when it comes to tracking patient information.

The use of this software is easy to install and use. The advanced features really helped me out with my job as a Coordinator in a very fast paced clinical laboratory environment that has little to no margin for error. I reccomend the software for ease of use and reliability.

An amazing software for Sample storage tracking and monitoring

Sep 16, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: When the laboratory I was working in at Christian Medical College, India decided to start barcoding and taking inventory of all the samples stored in the -80C and -20C freezers (nearly 40K samples). We were in the market looking for a software that was easy to use and had a very good service support since, even the most user friendly software require some maintenance.

Freezerworks was suggested to us from our US collaborators, with the initial trial period allowing us access to the complete software use, we were able to see that this was what we need.

Within a short period we purchased the software and with technical assistance by phone and skype we were able to quickly set-up the software to our needs. I personally trained lab members on how to use the software and even they felt that it was easy and user friendly. Within a span of 2 months after acquiring the software we had cataloged every single sample and decision was made to start cataloging all samples being stored on a daily basis.

With nearly 800 - 1000 samples being cataloged a day from multiple users and studies, the laboratory decided to have a audit trail, this feature was bought in by the Freezerworks Unlimited software we acquired. Now with multiple login id's each with their password, we could track the daily login and withdrawal of samples.

It's been 7 years since we have been using Freezerworks in the laboratory and I can confidently rely on the information that the software provides me regarding any of the samples.

Even though I am no longer in the laboratory, I am glad to see that people have adapted and taken in the software as a second extension to record keeping of all the samples.

Pros:
Ease of use and adaptability to any laboratory needs.
A very good Audit trail and tailor made reports for all samples or study based samples.
Multiple login and network based system allows for multiple terminals.
Amazing team of service and technical personnel for set-up and troubleshooting.

Cons:
Initial versions required large processing power, but was later updated in the newer versions.

Overall Impression:
A must have software if you are dealing with a large number of samples and need to have an established tracking method.

Freezerworks Unlimited 6.0 Server and Software Migration

Sep 05, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I thought I would share my experience performing a migration of Freezerworks between platforms.

We have been running Freezerworks Unlimited since 2011. In late 2013 my group was given the task of taking over the offering and support of Freezerworks which is when I got involved with this product.

We are running six instances: two test, two staging, and two production with around 60 users defined. Life got interesting when we decided to migrate to new hardware.

We set up new virtual servers, then installed the Freezerworks Server Software . This was easy to do following the documentation provided. We then made the appropriate changes in the Windows Firewall to allow the Freezerworks Client to access the server. Again this process is documented and not difficult. This whole process took about a day.

I then copied one of my test databases from the old test server to the new test server. This was a simple process of zipping the files on the old server and then unzipping them on the new server. There were no issues on my end. I also enlisted some users of the system to test and they found none either.

My process for the move from the old servers to the new servers mimicked the first move to the test servers. On a Friday after the close of business I stopped the server software on the old servers to prevent further access. I then zipped the two production databases and moved them to the new production, staging, and test servers. I started the server software on all the new servers and we were back in business in about four hours.
The only change the user base had to make was the first time they logged in they needed to change the ip address that they used for the database. Otherwise this change was completely transparent to the user base.

This was much easier than any setup I have done on web based products. This product runs pretty much out of the box with minimal involvement from Systems Administrators and no need for any web resources. Also, the ability to use SSL and the fact that passwords are hashed and ¿salted¿ along with our other security measures make me comfortable about data and password security.

The servers require very little attention once you have the backups configured and running the way you want them. The only tricky part on the client side is supporting printers. Since my customers are geographically close it is not an issue for me to go to a lab if needed.

Maintaining sample storage and integrity

May 14, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My name is Slee Mbhele and I work in the Department of Medical Microbiology at the University of Cape Town. In my role as our departmental data manager, I¿m in charge of data and sample storage for approximately 12 ongoing clinical trials. For our research, we collect a diverse assortment of specimens from different clinical sites. All samples received in our laboratory are processed and stored, and diagnostic results are generated. To manage the nearly half a million samples (and counting), I rely on Freezerworks to do the information management, so that my colleagues and I can concentrate on the research.

Freezerworks (FWs) has helped my department maintain sample storage integrity. We are now able to share and even ship our samples and datasets with our collaborators and funders with extreme confidence. With FWs audit trail, we don¿t stress about remembering the history of specific specimens, where each aliquot stored, or what the DNA concentration is for any of the samples. Everything that happens to and with each sample is tracked. This gives us such peace of mind!

FWs takes the headache out of sample reception and storage, and allows the focus to remain on clinical diagnosis and scientific discovery!

FWs is absolutely a user friendly software that can be tailored to your needs, however, to be able to get the most out of FWs, one needs to be comfortable using a computer and patient while learning the system. That being said, FWs has costumer care representatives available 24/7 to assist with any issues you may encounter. To become familiar with the software, we scheduled weekly customer care meetings with a FWs consultant. We found them to be extremely helpful and knowledgeable about the software. That really made a difference in the beginning, and now that we are fluent in FWs, we rarely need their support, however when we do, they are always happy to help us.

Freezerworks unlimited 3

Jul 06, 2009
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Freezerworks gives the user the ability to configure it to thier specific needs. We have four processing lab using freezerworks and Freezerworks allowed us to create a streamlined system for tracking samples, collecting clinical annotation, printing high quality barcode labels, and track productivty.

Cons: Since freezerworks gives the user the power to configure there's a learning curve. make sure you know how lab handles samples and make sure you know what you what. In my expereince, this program is very robust but it does requiring some consideration.

Overall: This is an exceptional program because it doesnt corral you into a limited apporach to sample managment, I highly recomend it. Get the service agreement with freezerworks, the tech support is great and they are very helpfull, especially with the initial set up. I would also recomend sitting down and assesing what how and when you are tracking samples and try to tie it into you QA/QC systems.