WashingtonRes

Wicket Ticketing System

4 / 5 1 review

Who Uses This Software?

While we do not support assigned seating venues, Wicket is ideally suited for time and capacity-limited locations that require strict control over when and where visitors may attend.


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $2.50/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • WashingtonRes
  • www.washingtonres.com
  • Founded 2004
  • United States

About Wicket Ticketing System

A completely integrated web-based solution for selling tickets on-site, on the web, via a third-party call center or at self-service kiosks. While we do not support assigned seating venues, Wicket is ideally suited for time and capacity-limited locations that require strict control over when and where visitors may attend. Real time customer data and detailed revenue and transaction reporting. Features a customizable user interface for brand-consistent presentation. Transaction based pricing.


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Wicket Ticketing System Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Wicket Ticketing System Reviews

Ticketing System is Excellent

Jul 28, 2009
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The system processes over 200,000 transactions per year and has proven to be a robust product over the past three years. It manages timed/inventory-controlled tours from four web-based UIs including web, box office, touch-screen kiosks and call center. It manages Group Tour reservations and the company provides excellent technical and upgrade support.

Cons: The system is web-based so if there is any interruption in our web service, we cannot sell or process tickets. This is a very rare situation for which we have developed an adequate work-around.

Overall: If you are looking for a solid web-based ticketing system with a transaction based pricing strategy, you should definitely give these folks a call at 1-800-546-8401 X-101 to discuss your requirements. They are easy to work with and extremely reliable.