--- title: "Wicket Ticketing System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wicket Ticketing System Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/72812/Wicket-Ticketing-System/" page_type: "product" language: "en" --- # Wicket Ticketing System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Wicket Ticketing System ## What is Wicket Ticketing System? A completely integrated web-based solution for selling tickets on-site, on the web, via a third-party call center or at self-service kiosks. While we do not support assigned seating venues, Wicket is ideally suited for time and capacity-limited locations that require strict control over when and where visitors may attend. Real time customer data and detailed revenue and transaction reporting. Features a customizable user interface for brand-consistent presentation. Transaction based pricing. ## What is Wicket Ticketing System used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wicket Ticketing System?[Manage this product listing](https://www.g2.com/products/wicket-ticketing-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wicket Ticketing System 4.0 (1) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $2.5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (5,821) Value For Money 0.0 (0) Value For Money 4.9 (3,595) Customer Service 4.0 (1) Customer Service 4.9 (3,324) ## Wicket Ticketing System alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about Wicket Ticketing System Overview ### What company size and specific industries is Wicket Ticketing System built for? Wicket Ticketing System is designed for organizations of any size that run time- and capacity-limited venues with strict attendance control. It fits museums, attractions, parks, tours, and similar visitor-based operations, while not supporting assigned seating venues. Features and Usability ### What are the key features of Wicket Ticketing System? Wicket Ticketing System offers online ticketing, onsite ticketing, kiosk ticketing, and print-at-home options for ticket sales. Core operations include barcode ticket scanning and point of sale (POS), while customer data management, promotions management, reporting/analytics, and website management support sales tracking and ticketing administration. Getting Started and Support ### What customer support options does Wicket Ticketing System offer? Wicket Ticketing System provides 24/7 Live Rep support for users who need assistance at any time. The catalog lists this as the only support channel available, so support access centers on direct live help around the clock. ## Features AI summary Based on 3,861 Ticketing reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Wicket Ticketing System provides core ticketing functionality for organizations that need to manage event access and attendee transactions. Its feature set is built around handling ticket sales and registration-related workflows, helping businesses manage admissions, track participation, and support day-to-day event operations more efficiently. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Onsite Ticketing Allows event organizers to sell and manage tickets directly on-site Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Wicket Ticketing System 10 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Website Management: Built-in website builder or integration with third-party site --- ## Pricing Basic $2.50 Flat Rate,Per Month ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SW Sandy W. Marketing Director ### "Ticketing System is Excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 28, 2009 If you are looking for a solid web-based ticketing system with a transaction based pricing strategy, you should definitely give these folks a call at 1-800-546-8401 X-101 to discuss your requirements. They are easy to work with and extremely reliable. Pros The system processes over 200,000 transactions per year and has proven to be a robust product over the past three years. It manages timed/inventory-controlled tours from four web-based UIs including web, box office, touch-screen kiosks and call center. It manages Group Tour reservations and the company provides excellent technical and upgrade support. Cons The system is web-based so if there is any interruption in our web service, we cannot sell or process tickets. This is a very rare situation for which we have developed an adequate work-around. 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