# Wicket Ticketing System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wicket Ticketing System Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/72812/Wicket-Ticketing-System --- # Wicket Ticketing System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Wicket Ticketing System ## What is Wicket Ticketing System? A completely integrated web-based solution for selling tickets on-site, on the web, via a third-party call center or at self-service kiosks. While we do not support assigned seating venues, Wicket is ideally suited for time and capacity-limited locations that require strict control over when and where visitors may attend. Real time customer data and detailed revenue and transaction reporting. Features a customizable user interface for brand-consistent presentation. Transaction based pricing. ## What is Wicket Ticketing System used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wicket Ticketing System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.washingtonres.com&name=Wicket Ticketing System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wicket Ticketing System 4.0 (1) VS. [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting Price $2.5 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (788) Value For Money 0.0 (0) Value For Money 4.8 (646) Customer Service 4.0 (1) Customer Service 4.8 (568) ## Wicket Ticketing System alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Wicket Ticketing System Overview ### What company size and specific industries is Wicket Ticketing System built for? Wicket Ticketing System is designed for organizations of any size that manage time- and capacity-limited venues where visitor access must be tightly controlled. It is best suited for attractions, events, and similar locations that need to regulate when and where attendees may visit, but not assigned seating venues. Features and Usability ### What are the key features of Wicket Ticketing System? Wicket Ticketing System offers barcode and ticket scanning, customer data management, and POS for onsite sales. It also includes online ticketing, kiosk ticketing, and print-at-home options for ticket distribution, plus promotions management, reporting and analytics, and website management for handling ticketing operations and sales channels. Getting Started and Support ### What customer support options does Wicket Ticketing System offer? Wicket Ticketing System provides 24/7 Live Rep support for users who need direct assistance at any time. Support quality cannot be summarized from reviewer feedback here, so the available channel is best described as continuous live help for account, setup, or issue-related questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Onsite Ticketing Allows event organizers to sell and manage tickets directly on-site Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Wicket Ticketing System 10 features Scan barcodes to ensure accurate pricing and label tracking Searchable repository of information about clients Obtain tickets via Kiosk upon arrival at event Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action View and track pertinent metrics to find patterns and gain insights from data Built-in website builder or integration with third-party site ## Pricing Basic $2.50 Flat Rate,Per Month ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SW Sandy W. Marketing Director ### "Ticketing System is Excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 28, 2009 If you are looking for a solid web-based ticketing system with a transaction based pricing strategy, you should definitely give these folks a call at 1-800-546-8401 X-101 to discuss your requirements. They are easy to work with and extremely reliable. Pros The system processes over 200,000 transactions per year and has proven to be a robust product over the past three years. It manages timed/inventory-controlled tours from four web-based UIs including web, box office, touch-screen kiosks and call center. It manages Group Tour reservations and the company provides excellent technical and upgrade support. Cons The system is web-based so if there is any interruption in our web service, we cannot sell or process tickets. This is a very rare situation for which we have developed an adequate work-around. 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