# Wicket Ticketing System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wicket Ticketing System Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/72812/Wicket-Ticketing-System

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# 

 Wicket Ticketing System Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Wicket Ticketing System

## What is Wicket Ticketing System?

A completely integrated web-based solution for selling tickets on-site, on the web, via a third-party call center or at self-service kiosks. While we do not support assigned seating venues, Wicket is ideally suited for time and capacity-limited locations that require strict control over when and where visitors may attend. Real time customer data and detailed revenue and transaction reporting. Features a customizable user interface for brand-consistent presentation. Transaction based pricing.

## What is Wicket Ticketing System used for?

[Ticketing](https://www.capterra.com/ticketing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2.5

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Wicket Ticketing System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.washingtonres.com&name=Wicket Ticketing System)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wicket Ticketing System

4.0 (1)

VS.

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

$2.5

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (5,762)

Value For Money

0.0 (0)

Value For Money

4.9 (3,545)

Customer Service

4.0 (1)

Customer Service

4.9 (3,276)

## Wicket Ticketing System alternatives

[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Customer Data Management

Searchable repository of information about clients

Kiosk Ticketing

Obtain tickets via Kiosk upon arrival at event

Online Ticketing

Allow users to buy and sell tickets online, register for events, and collect buyer information

Onsite Ticketing

Allows event organizers to sell and manage tickets directly on-site

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Wicket Ticketing System 10 features

Scan barcodes to ensure accurate pricing and label tracking

Searchable repository of information about clients

Obtain tickets via Kiosk upon arrival at event

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

View and track pertinent metrics to find patterns and gain insights from data

Built-in website builder or integration with third-party site

## Pricing

Basic

$2.50

Flat Rate,Per Month

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Sandy W.

Marketing Director

### "Ticketing System is Excellent"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 28, 2009

If you are looking for a solid web-based ticketing system with a transaction based pricing strategy, you should definitely give these folks a call at 1-800-546-8401 X-101 to discuss your requirements. They are easy to work with and extremely reliable.

Pros

The system processes over 200,000 transactions per year and has proven to be a robust product over the past three years. It manages timed/inventory-controlled tours from four web-based UIs including web, box office, touch-screen kiosks and call center. It manages Group Tour reservations and the company provides excellent technical and upgrade support.

Cons

The system is web-based so if there is any interruption in our web service, we cannot sell or process tickets. This is a very rare situation for which we have developed an adequate work-around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)