# DIKIDI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DIKIDI the right Appointment Scheduling solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/73074/DIKIDI/reviews --- DIKIDI 5 (10) [View alternatives](https://www.capterra.com/p/73074/DIKIDI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DIKIDI Ease of use 5.0 Customer Service 4.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marie Joy T. Manager Cosmetics Used the software for: 6-12 months ### "An absolute game changer!" July 29, 2023 5.0 DIKIDI is an invaluable tool for our salon's success. It streamlines our appointment management and allows us to focus more on providing top-notch services to our clients. With the support team always ready to help, we highly recommend DIKIDI to all beauty businesses. Pros DIKIDI has been a game-changer for our beauty salon. The appointment scheduling and online booking features have significantly reduced our administrative workload. Clients can easily book their preferred services online, which has boosted our bookings. The notifications and reminders ensure that our clients never miss their appointments, leading to fewer no-shows. The customer support team is fantastic and always available to assist with any issues we encounter. Cons While DIKIDI is an excellent platform overall, I wish there were more customization options for the online booking page to match our salon's branding. Additionally, the reporting and analytics features could be more comprehensive to help us track our business performance better. Review Source EA Elena A. Barber Health, Wellness and Fitness Used the software for: 6-12 months ### "Great features, good price" December 12, 2024 5.0 My friend recommended this app because you can really customize it for your business needs. I used to use other software for my barbershop, but it didn’t allow me to set things up exactly how I wanted. The biggest thing for me is access rights for staff so barbers can’t see each other’s schedules. Pros A lot of free features, you can set up staff access to the client base, and the support is super quick. Cons I haven’t had any trouble using this app Switched from [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/) Lack of customization options and less intuitive interface Review Source VR Verified Reviewer Sub Assistant Manager Dairy Used the software for: Less than 6 months ### "My clients enjoy the ease of online booking with this app" July 24, 2023 5.0 Pros DIKIDI app is a nail master's dream come true. It saves my time that I spent on scheduling and managing appointments. I like the feature of automatic notifications - they help my clients not to miss any visits. DIKIDI also created my page which is basically my website. And many of these features are free. How cool is that? Cons It’s hard sometimes to keep up with all the updates and features that they have. Review Source AI Anna I. Owner Consumer Services Used the software for: Less than 6 months ### "The mobile app is the best" March 4, 2025 5.0 This app is the most convenient for me. First, the mobile app is great – I can check everything I need anytime. Second, some features are totally free, which was a big deal when I was starting out. And third, the support team is super quick and actually real people. Pros I started using this app when I began my career as a massage therapist, and I still use it now that I have a small spa studio with a few specialists. It’s great for both beginners and pros. Cons Giving 4 stars because I need email notifications. Hope the developers will hear me out. Review Source VR Verified Reviewer Growth Director Marketing and Advertising Used the software for: Less than 6 months ### "Easy and customizable app" December 18, 2024 5.0 My overall experience with the app has been great. Setting it up and enabling online booking was super quick. Now I’m also using some paid features like notifications and financial analytics. The food thing is that you don’t need to pay for the whole plan to use financial analytics, you can pay only for the feature. Pros It took me just 20 minutes to set up online booking and add all my clients. I’m impressed! Plus, there are tons of free features as a bonus. Cons I waited a long time for the registration SMS. Review Source DZ Dmitry Z. Fitnes trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "User-friendly app, glad to find it" December 10, 2024 5.0 I needed a mobile app to keep my clients’ contacts in one place, add comments, and have online bookings for group training. I was checking reviews and randomly came across DIKIDI. Decided to give it a try since it’s free, and suddenly, it had everything I needed. Pros A convenient app for scheduling and keeping a client base, and the best part is that I uploaded my entire client base into the app in just 2 minutes Cons Sometimes clients don’t get the confirmation link. Review Source HM Hannah M. Customer Online Media Used the software for: 6-12 months ### "DIKIDI app is simply the best" August 23, 2023 5.0 I am able to plan for my next week's appointments with ease. Their customer service is top notch and I am here to stay Pros O liked the appointment scheduling, online booking, notifications, and reminders. I no longer miss my appointments to visit my hairdresser as it were before I Joined DIKIDI Cons DIKIDI is exceptionally the best, I cannot regret downloading this app. Life has become easy, and I am now able to manage my calendar Review Source AG Alina G. laminaker Cosmetics Used the software for: 6-12 months ### "This is what I have been looking for for a long time" July 30, 2021 5.0 Pros Convenient, multifunctional, technical support is always in touch. Customers like it very much. You can choose the language you want. You can use the application on your computer and phone. I have finally automated prepayments when registering new clients! Cons I would like the functionality to be fully accessible from the phone. Review Source Response from Internet Technologies August 2, 2021 Thank you for your feedback! MN Marianne N. Stylist Apparel & Fashion Used the software for: I used a free trial ### "Convenience and effectiveness" August 21, 2023 5.0 Very happy. This is very straightforward to set up and convenient. Pros Very convenient and effective way to schedule appointments Cons I am still to figure out the language setting as some parts aren’t in English. Review Source RU Rebecca U. Head Manager Consumer Services Used the software for: Less than 6 months ### "Convenient and easy to use" July 17, 2023 5.0 Pros Almost all features are free. Customer service is quick to respond. It was easy to start using for my employees too.I have been using the app for 5 months. It changed the way I schedule appointments in the salon and this is great! Cons Not all functions available in the mobile version yet - waiting for an update. Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.