Cisco WebEx

WebEx Meeting Center

4.5 / 5 154 reviews


Average Ratings

154 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Cisco WebEx
  • www.webex.com
  • Founded 1996
  • United States

About WebEx Meeting Center

Each month 113 million professionals rely on WebEx to collaborate and to move projects forward faster. Now teams can work with anyone from a browser, a mobile device, or a video system. WebEx Meeting Center offers integrated audio, video, and content sharing. Keep conversations private with highly secure WebEx meetings from the Cisco Collaboration Cloud.


WebEx Meeting Center Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

WebEx Meeting Center Reviews Recently Reviewed!

Great to make conferences and share your screen when needed

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It comes great when you need to do a conference with your team, anyone can login via PC or calling your conference number. My boss has the main license and we all use it when we need to do the conferences.

Cons: Some times the connection breaks. Other than that, the software does what needs to be done, and very well.

i found Cisco webex meeting centre a wonderful tool, it is very easy to schedule meetings.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: it is awesome tool. it is very easy to schedules meeting with this . we can integrate its plugin with out outlook and can schedule meeting in one click.
we can.we can record the current meeting going on which is very good option. it provide screen sharing option on single or extended desktops as well. Voice quality is good as it consume very less bandwidth. We can chat with the meeting participants to everyone and individual as well.lightweight software.integrated audio, video and content sharing is awesome. it can be installed on multiple platforms i.e. mobile, pc tablet, mac etc.

Cons: there is limitation like if we have large number of user wanted to join the webex meeting room then it will restrict us and also when we have a big team and persons start joing the meeting then initially we get disturbances from software and face difficulties in hearing them clearly but yes after some time it will became smooth.. Lack of emoticons and smileys. it is little more pricey as compared to others like slack or zoom. and license renewal as is costlier.

Overall: i can schedule my meeting in One click using this. We use WebEx daily for meetings with potential customers, vendors, and for support.

I use WebEx to join business meetings remotely.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The way the conference dial-ins are structured make this conference line easier to use than any others I've had experience using. The conference service gives you a specific unique participant dial code and a leader code. It makes it so easy to set up and launch conferences. Other services switch up the #s every single time so you lose consistency and can only have one meeting live at a time. It makes it tricky when meetings bleed over and people are still chatting but you need to launch your next meeting.

Overall: The ability to dial-in to any conference and lead virtual meetings easily - even for those on the road!
The assigned dial in codes make it easy to put the codes in meeting invites with the number format as such: xxx-xxx-xxx,,xxxx#. This is a trick for those using the conferencing service internally and dialing in from a smart technology such as a phone where the dial in can be used as one link and the phone automatically follows the prompt. Easy driving and dialing with just the push of ONE link. It's amazing!!!

Used webEx for daily conference calls

Nov 15, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: While I used WebEx, its convenience and ability to incorporate all the team members on the call was very helpful for our daily meetings.

Cons: I had a slightly difficult time getting everyone in the call together and ensuring everyone could hear each other as soon as the meeting started.

Overall: It was helpful after we could all get in the call together.

I use for online meetings

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: I like that I can get several staff in different locations at a meeting. It is easy to use and dissemenate inforamtion.

Cons: At time the functionality can vary with no confirmed way to analyze why. I dont like that when I am sharing a document in a meeting, you can no longer see it on the screen.

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We use WebEx daily for meetings with potential customers, vendors, and for support.

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use. There is usually a link embedded in the emails directing our audience straight into our meetings.

We also like that there's a button once inside the meeting to have the system call you for the audio portion of the meeting.

The response time is usually very crisp and works very well.

Cons: The only negative is when a computer joins WebEx for the first time, it has to download the plug in for the browser. Sometimes this takes a few minutes and the participant ends up being a little late to the meeting. It's not really the fault of WebEx but just something to be mindful of.

Overall: We save money and time by not having to travel and meet face to face.

WebEx also allows us to meet frequently so our entire team is always on the same page.

5a1b25e9e41633ebd1141ad337a5a658

Good communicator

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: 1. Screen control feature is impressive
2. User friendly interface and works very well on the cellphone

Cons: 1. Configuring it in outlook took lot of time.
2. You can run into bandwidth issue very frequently.

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Best for virtual meeting with colleagues and customers. All you need for discussing and sharing.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: You can connect using phone or PC, everywhere you are. Good to share desktop and also give control of you desktop to other users (for example in case of support od customers demo). Non limits in partecipants. Good quality in video and voice also with low bandwidht. A lot of good features more, a professional tools.

Cons: You have to install a plugin, for exaple for Chrome web browser. Recently they announced a version who work into the browser without plugin.

85df37423952523bc6dfa010a692ef8f

The standard for meeting remotely

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Everyone uses WebEx. It is really easy to use and feature rich. Any meeting type that you are looking to conduct, WebEx can support it. You can do polls and questions to engage your audience. You can track attendance and see how responsive people are to make sure people are paying attention. Video and audio quality are the best that you can get.

Cons: I am not a big fan of the price at the enterprise level. I also do not like having to download ActiveX controls or other items just to run the software, as this is a security issue. No non-profit discount available.

Best online meeting software

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: WebEx has been the most universal online meeting software for a reason. It just works. In 99% of all of my instances of using the meeting software, everything has gone smoothly

Cons: In the 1% of the time, the issues are very mundane such as requiring someone to try and re-join or re-start the session

WebEx allows me to be everywhere at once

Nov 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can conduct a meeting with many people in many different locations and time zones in a real time setting that allows everyone to see/hear the same information. I am able to meet with all of my direct reports from around the USA at once and have group think sessions because of WebEx.

Cons: Finding the correct meeting is some times difficult. Also, when I try to schedule a reoccurring meeting the link on my calendar often is incorrect. The user experience when trying to log on from the WebEx app on my phone is very difficult as well.

Overall: The ability to meet with people all over the country in one "location" that works for all parties is great. Also, the ability for multiple users to be able to share their screens during the meeting is a wonderful element of the program.

WebEx is great!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like having webinars through t his system. Its easy to use and follow. I would recommend this to anyone.

Overall: Its very easy to use and I would recommend to anyone who was needing this type of service.

I use WebEx quite frequently and it is a great asset to have at any place of business!

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like most that I am able to connect with people that are not near me. The most valuable part of this software is being able to share my desktop screen with another person (or persons) and speak with them at the same time to explain what I'm sharing with them!

Cons: I do not have much to say about this software that is negative. There are times using it when I have difficulties figuring out where to go to connect, but I use my phone to call in and that makes it so easy!

Overall: Sharing my screen and being able to speak with who is not around me.

Easy to use - very intuitive!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In addition to meetings with other offices, I am able to use WebEx for training when training rooms aren't available.

Overall: Able to train any group at the drop of a hat without a need for classroom training

Use WebEx for meetings, presentations, and other events to connect with hundreds via webinars.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's software is amazing to allow us to host webinars and connect with hundreds of our clients. Really strong platform and technology in WebEx.

Cons: It can be pretty costly. Sometimes the connection can be choppy. Attendees complain about set up and audio issues at times.

Overall: Being able to connect with hundreds of people from distance for webinars and training.

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My experience is limited because the licenses are so expensive that we don't have enough licenses.

Nov 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For the most part it gets the job done. The Call Me feature means I don't have to enter in a ton of numbers on my phone - which I always mess up.

Cons: I find the interface for scheduling meetings in advance confusing and really wish it was better integrated with Exchange so I could book a conference call at the same time.

Overall: We use it a lot to include remote employees in meetings. But there are cheaper, even free, products that do most of the same things.

But it seems to be widely used by a lot of corporations.

Great software for hosting meeting

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use, and/or to learn your way around. It features many different settings and perks that will make hosting a meeting or webinar really easy.

Overall: Easy to use, good for communicating around the globe, easy to schedule, great features.

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Practical and easy

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to start meetings and easy for others to join. We use WebEx to 'broadcast' presentations but we also record all the meetings to refer back to. WebEx allows us to have meetings in multiple locations and cities at once. This is very helpful in a large hospital setting when it is difficult for doctors to break away from clinics to attend conferences and/or meetings. If they are caught up with a patient, there is not a fear they will not be up-to-date because they can view the meeting later. WebEx is also interactive. They are not only watching, but the doctors can ask questions, talk to their peers, etc.

Cons: We record the meetings and have trouble with the way WebEx exports. We have found a solution, but it is very task orientated and takes a long time to convert.

Overall: Ease of use, ease for connection, reliable.

655dd99c9994932d0a8db8b13b853e39

Great online collaboration tool

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and anyone can leverage the tool. Intuitive functionality and features to allow for a meeting host and attendees to fully leverage the tool and it's features.

Cons: Special plugins and installs are required to attend a meeting or watch a recorded session. Would prefer to not have to install a special player to watch recordings.

Best for Business

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Cisco Webex is the #1 tool that I've encountered in business specifically for screen sharing. Most tech companies use Webex to set up phone/screen sharing conversations, show how their product works, etc. It works well with multiple people on the call, as it allows multiple people to call in and view the presentation. I like how easy it makes calling in. Gives you step by step instructions, nothing to get confused with.

Cons: The only thing I dislike is that you have to download and set up the first time you use. If someone in your office hasn't done this yet, and you are late to a presentation, good luck having your colleague get logged in on time. Takes maybe 5 minutes, but still.

Best screen sharing and remote control tool

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Setup was super simple. It offers free screen sharing for two people. I really like this which help me to keep free account. Used account to control other's computer which is super exciting and ease down headache

Cons: It is expensive that only I feed bad about it. I need to keep free account only. There should be web method to do it without any installation

nice to have multiple people on a call but a little difficult to use

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Is clear call quality and good for large and small parties, can call from anywhere and connect via multiple devices

Cons: is somewhat difficult/cumbersome to dial in, has glitches sometimes, doesn't always have good signal

Overall: easy to get multiple people on 1 call

Easy way to collaborate, with occasional glitches

Sep 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It is pretty much my go-to tool for virtual meetings because it's easy to use, and easy to present and discuss documents with others.

Cons: Occasional service issues, the most impactful being audio lags which can create confusion and communication breakdowns.

Best tool around for remote conferences

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The tool is perfect for having live conferences with people around the globe, it offers all of its feature in the trial license but also nice handful in the free one.
The tool is easy to use and it works with your browser or application..

Cons: The limitation of the free license is a bit annoying but you can always subscribe for the full version.

I have been using webex for more than two years now; it is very useful tool to contact with my peers

Sep 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Simple to install and use. Steps are very simple and easy to understand
2. you can talk to multiple people in its conference call
3 .You can also record the meeting and save it for future reference
4. You can share your desktop and show the desired screen/doc/video to all

Overall: It helps me in communicating with my peers at different locations in the world.

We use webEx for all our internal and external meetings. It is a very easy way to connect.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: You are able to share screen and also use the white board feature. This is a great tool when talking internally because you can share notes and ideas

Cons: It can be a process to start a meeting. I wish it was simple especially for internal meetings. Anyone should start a meeting.

Great interface, but hard to connect with others.

Aug 23, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the interface of Webex. Its up to date and I think has a lot of potential of being great. It also works great when people do connect

Cons: When Trying to have other join meeting, it just became really tough. it download software then it doesnt work for them. It also sometimes would just load and load. Has a lot of potential but just not user friendly when connecting with others.

Overall: I was able to help a few users actually connect and it was great to view their screens

We Use WebEx all the time!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to manage and operate placing a answering any call at any time! We also have the option of answering all the lines that come in at once for a conference call.

Cons: Sometimes the buttons get confusing on the devises. I have accidentally hung up on individuals at times as well as hanging up an entire conference call.

Overall: Easy to use and actually kind of fun! It has many different options to help fit what you are needing it for. We use the video calling for conference calls and the connection and reception of the video is always so clear!

WebEx has been a great solution for video conferencing for us.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like the ability to host a video meeting on the fly without a previous schedule. But my favorite feature is the call me button, it is SO nice to be able to just have the meeting call someone that needs to be on and maybe cannot figure out how.

Cons: It seems a bit clunky, like Cisco is trying to be rid of it or something. Sometimes the meeting quality is not the best.

Overall: The biggest benefit is the ability to have video or non video calls with coworkers around the world.

Use it for weekly internal meetings.

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can access through app, browser, or even call into a number. Very easy to access. It allows for options based on how big your calls will be. Different prices for services.

Cons: Host has to call first to open call. Audio can be hard to hear sometimes. Set up could be more user friendly and simple.

Holding meetings

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: WebEx helps make meetings easier to schedule and run the meeting. The tools within the program really make things easier.

Cons: The program gets difficult to find things initially. Things are easy to learn and manage outside meetings.

Excellent experience

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a simple set up and has proven to be a reliable communication tool. Love the recording feature and ability to review at a later date.

Cons: I haven't run into anything that has been cumbersome. The solution seems to evolve and outside of an occasional delay in loading, I don't have any complaints.

Easy to launch meetings and easy to join.

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cisco has proven to be a leader in the web conferencing space. WebEx continues to provide a enterprise level conferencing solution and set the pace for all others to follow.

Cons: Cisco's licensing costs are very expensive. The features are not as customizable as I would like. Initial setup/configuration may require a solutions integrator.

Overall: Users can create and use web or audio conference bridges will no help from IT

Main video conferencing for our company. Can share our screens and our cameras online

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Sharing screens. Multiple participants. Global phone numbers. Mobile app. Works on slow connections well.

Cons: We dont have VOIP enabled so we have to call in. You have to associate your phone with your login to know who is talking. Mobile app is a bit clunky.

Easy to use and simple to

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to change presenters with ease and also the ability to annotate your presentation. You can also use the conference as a video conference or just a simple audio conference.

Cons: Sometimes it kicks you off the meeting and have to log back in. This can cause timing issues when you have a tight timeline for the meeting. I can't think of very many times this has happened though.

Overall: n/a

Easy to use once trained

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenient for pre-planned and on demand meeting. Works well with desktop and mobile interface. Can have the meeting call me.

Cons: Multiple steps to launch and attend can be onetouse, especially with corporate firewalls. An easier access platform would be nice

Go to web conferencing application

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Webex is very stable, I've never had issues loading it like GoToMeeting and JoinMe do sometimes and it's very easy to use, just send a link to the customer, open your room within a browser and a separate window pops up for the sharing to occur.

Overall: Makes web conferencing easy

Its an amazing tool of staying connected. It comes loaded with great features and it's very easy

Jun 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The sound conferencing add on is a great add on with great audio quality. With webex you can stay assured of a great quality.

Cons: For those who are looking for operators assistance for using this service. This might come across as a disappointment. As webex doesn't come with operators assistance.

Overall: It helped reducing the cost of meetings

The overall experience is good.

Jun 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use this tool for meetings. It is a fantastic tool. You can record meeting, live chat during meeting is available.

Cons: Some times we observe poor audio quality. Many times the sever is not available. Sometimes we reschedule the meeting because of connectivity issues.

Overall: It makes distance lesser

WebEx gets the job done!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WebEx is simple to use, learning how to set up a meeting and invite contacts took no time at all which was nice.

Cons: WebEx for what we use it for works great, the only con would maybe be that you can't have more than one meeting at a time.

It has a lot of features to use but it's difficult to figure out how to use those features.

Jun 09, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to track who is attending the meetings. Also, you are able to kick people off if you don't want them attending your meeting.

Cons: I can be difficult to use at first - you really need to have several practice rounds before you do a live meeting. The features are also confusing.

Overall: The ability to do a large-scale product launch or education session and track attendance.

WebEx may be a "business standard" but that doesn't make it good

Jun 09, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like the robustness of the platform and the (usually) good call quality. I like the recording ability and that we can have 25 attendees on a conference.

Cons: Support is terrible! Has never resolved a problem. Sales is terrible! Sometimes takes 2 weeks to add a new user. Deployment is haphazard. Admin console is hard to navigate, unforgiving, and frequently loses settings. International support is very difficult for multi-national companies. Sound and microphone are hard to setup. Mac's are well behind PC's in support (sometimes taking weeks to support the latest MacOS). Everyone misses the "connect to audio" selection after connection and so are usually sitting as voiceless attendees in a meeting; this could/should be much easier ...

Overall: Global call conferencing.

I use this while I am traveling for work and need to call into a meeting.

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the screen sharing as well as the web cam. It has always been a reliable program for calling into meetings with. I have it linked to my outlook calendar so I get the invites and don't have to remember any of the numbers.

Cons: Sometimes I have multiple speakers and webcams setup on the computer and have a hard time with the settings to get the right input to work.

Overall: It is great for meetings when you have multiple office or on the road.

Quick Extension

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extension can be quickly accessed via email client, and meetings are easy to setup and share with others

Cons: Obtrusive software on disk, always running updates and wants to stay open in dock. Should have option to close after each use

Not good for tutoring

Jun 07, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to set up meeting times is useful and the screen sharing interface has lots of features for annotations.

Cons: This is probably very good for business meetings, but if you want to hold tutoring sessions with this, look elsewhere. My clients found the software way too complicated compared with something like Skype.

Configure meeting with one click

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easily integrates with our outlook to setup one click meeting using Webex. Very user friendly, reliable with great quality of service

Cons: Sometimes lags with the Video conferencing but that could be because of internet connection. File transfers between participants could have been a good option

Overall: Webex is not only a tele conferencing system , its a complete meeting solution that provides Webinar and Web Meeting capabilities along with conference calls

Very easy to use

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily create meetings for collaboration. Copy the info to send in an email or send through the website.

Cons: I HATE how it automatically populates in my Google Calendar. I have tried to contact WebEx to stop this, but they couldn't help.

A good Applicatio

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its easy to use and works in main platforms, have been one of the main videoconference tools and presentation tools of the last years.

Good for conferencing

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for remote video conferencing and presentation. It does what it is supposed to. Nice user interface,

Cons: It is hard to see any obvious faults there. It does not offer operator assistance.

Great remote support tool

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Using Cisco WebEx as a remote support tool to assist our customers. Ease of use is excellent with dedicated mobile apps and an well designed website. Been a happy user for years now.

Pros: Multi platform support, worldwide teleconferencing options.

Recommendations to other buyers: Choose the right WebEx subscription for your company.

Easy to use, somewhat expensive

May 18, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to deploy quickly. Use on Multiple platforms. The software allows participants to share presentations

Cons: Cost Structure is not flexible, with todays video solutions available you would think this would have been restructured by now. (Kodak). Video Quality is not consistent,

Overall: NA

It is a nice product.

May 17, 2017
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is not very challenging to use especially on a mobile platform. It seems to always work quickly.

Cons: It is very confusing trying to determine which cisco collaboration product to use in which situation.

Overall: Collaboration

Webex is great but there are times where it doesn't work

May 17, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The collaboration part is nice. The tools are good to use. The integration with jabber is nice and launching a meeting is valuable.

Cons: Launching a meeting sometimes doesn't work or takes too long. the call back feature is nice but also doesn't work occasionally

Overall: If I'm looking for a new piece of software it is nice to look at reviews to see what everyone else is using and not try to reinvent the wheel

Great collaboration software

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface requires almost no training so it's easy to roll out to our end users. The experience for everyone is seamless and we rarely have any type of connection issues with voice or video.

Cons: The frame rates when you share video does not allow for marketing to be able to use the software for sharing.

Unable to access Cloud CMR PINs for deployment

Overall: Easy to use

Great Tool for Audio, video and document presentation

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has been a great product to use. It uses standard http port. We just implemented on DMZ. It works great. Now my job is every easy to share my screen and others. It works great and eases the product use.

Cons: It has patch very month. At least Cisco is taking every step to fix the issue as soon as possible. Sometimes it takes a long time to load. Once it's loaded and it works ok.

Overall: great screen sharing program

I liked it because it really explained to us how to use the new software

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: how you can upload and review medical records and source docs. Really useful software that help us to schedule patients and also to follow up by email.

Simple, easy to use, with all the necessary options for online meetings/presentaiton sharing

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, integration to Outlook

Cons: Our new company doesn't use it

Overall: Prior to acquisition, our company (<10k employees) used Cisco WebEx for online meetings. The integration with Outlook was seamless, platform was simple and easy to use, and issues with lost connections were non existant (save for total network outages). All in all a great platform for Online presentations and screen sharing.

Best app for online meeting

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been looking for such an app for a long time! Webex meeting center is so easy to instal and to use. It saves us a lot of time everyday

Conference right from your iPhone!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: App for Apple devices, can see their computer screen even on your phone

Cons: no complaints

Overall: I had to conference with a site in Germany and with the time difference that meant getting to the office at 7 am. Thanks to the WebEx app on my iPhone I was able to join from home and listen to the call while driving to work. Incredible feature!

Recommendations to other buyers: You do not need to create an account in order to join a meeting, which is unusual but excellent!

Excellent Product with a ton of features and fantastic Outlook integration

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: GetApp's list of features on this product is WAY off. This is a fantastic product. My List: - Button-click when scheduling a meeting from within Outlook. Handles recurring meetings effortlessly, even changes to a single occurrence. Also handles moves to an existing meeting seamlessly, and totally in the background. - Automatically inserts out Web, and conference line info - Users can join via Web, then call in or use VOIP. - Mobile apps work well - Allows pausing what users see. - Recording and can sending to recipients, download and convert, etc. - Sharing others' screens so you can see them. You can request to drive their screen; great for remote training. - Whiteboard feature Support includes Phone, Online , Knowledge base, and Video

Cons: - I with the mobile app would know about any Webex meeting to which I've been invited, not just my own. Go To Meeting does this, even if you're not a paid subscriber.

Love Webex!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, easy and reliable!

Cons: No complaints!

Overall: Use this often and love it! It makes conducting business a breeze! Easy to set up and even easier to use. Fantastic!

WebEx Meeting

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: no brainer to use and a lot of useful tools to help in meetings

Overall: Every single day I use WebEx. It is a great way to have virtual meetings at work. It has a multitude of tools to use when you are presenting either your screen or a document. You are able to use chat features between participants and easily identfy who has joined your call. In this virtual age, this is a great tool.

WebEx Meeting

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: It's easy enough and the latest update we have received is more professional looking that the current Training Center we have. It would be nice to have more features/functions within Meeting Center that they do in Training Center.

WebEx Use versus Travel

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy enough. We have had a few cases where the site would go down, but overall it works pretty good and allows us to have persons from all over the country on the same call meeting. Beats traveling.

Good for long distance meetings

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Good software for long distance meetings with multiple locations. The call-in feature is very useful for the quality of the sound. Easy to use and share screens.

WebEx Meeting Center

Mar 21, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Powerful collaborative tools include application and whiteboard sharing, Outlook integration, multipoint video, and VoIP audio. Although it's difficult to master, WebEx Meeting Center's slick conferencing tools are an effective alternative to face-to-face conferences.

WebEx Ensures That I Never Miss a Meeting

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Stability, reliability, mobile app user experience.

Cons: Big platform with features that probably go underutilized, wish there was better integration with other systems like LMS.

Overall: There's a reason why WebEx is synonymous with virtual meetings: it is the Swiss Army Knife of the category, providing a variety of useful and powerful features to connect us together no matter where we are. One of the best features that I have come to appreciate is the iOS app. If I'm stuck in traffic on the way to the office or can't get to a desktop/laptop computer, I can still participate with ease thanks to its slick integration with iOS' Calendar app. I simply click on the link to the meeting in the event notification which opens the app. I am then prompted to call in and can even turn on the front-facing camera if I so choose. Overall, the platform's reliability and features like screen share and recording enable me to schedule meetings without worry and jump into impromptu meetings without hestitation.

Very good Meeting Center

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Webex is a very nice, simple, online meeting center with audio, video and sharing capabilities It might a little pricey compared to the newer meeting apps, but it gets the job done and backed by Cisco guarantee and is more reliable. I would like see a online collaborative white board space, which would be a great addition to Webex.

Great communications

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: WebEx system is absolutely useful. It allows you for example to share documents while you are on a videoconference meeting. You can also attend Webinars

WebEx ¿ Best tool for meetings

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: WebEx provides everything required for meetings. I have been using WebEx for last couple of years and it¿s a great experience using it. Never faced any audio, video or any issue till now.
Its integrated audio(Phone/VoIP), High quality video and Interactive whiteboard make it a great product.

Great product - Price is hefty though

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Great streaming quality - ease of use

Cons: Monthly subscription is pretty pricey!

Overall: If you do lots of webinars or demos this is the product for you. Casual users can probably deal with the occasional hickups and snags of a less polished product and save money... But WEBEX is top of the line.

Cisco WebEx for Business Communications

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent for multiple user meetings, Built in Audio Invites and conference calling

Cons: Little bit of pricey, but that is justified

Overall: We have used Cisco WebEx for over 5 years, and we are very happy with the product. It provides excellent features like built in Audio invites and screen sharing with colleagues all over the world, We are very happy with the product

Recommendations to other buyers: Cisco WebEx has been part of our organization for every day use and it will always be like that. We can't live without WebEx at office

end user review

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use

Cons: none

Overall: easy to use in a call center, never had any sort of issues with connectivity or quality of audio/video.

Recommendations to other buyers: no

Decent webinar tool, lacks many features found in competitors

Feb 01, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: My experience with Webex has been mixed. For relatively small and straightforward meetings (such as internal weekly meetings) it has been great - easy to use because there's not a lot of features to mess up! When you get into larger and even moderately complex webinars it is honestly not worth risking using this software. We had miscommunication setting up our account which results in a heavily promoted webinar to be capped at a certain amount of people after we were assured it wouldn't be a problem. The support is very below average and takes a very long time to get a question answered. I would evaluate competitors and the needs of your organization before purchasing.

Cannot go without it

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The tool is probably the most useful tool we have used for meetings, troubleshooting, and access to the help with screen sharing.

Meeting tool of choice

Jan 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: my favorite aspect is the integration with Outlook

Cons: constant updates

Overall: WebEx is my preferred tool for virtual meetings for the ease of use and easy integration with Outlook.

I love webex!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: love the screen sharing and being able to note who is talking.

Cons: nothing!

Overall: I love webex! It makes meetings a breeze! It's easy to log in and share your computer screen with multiple people.

Webex Meeting Center for Conducting Online Classes

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used Webex Meeting center for conducting online Physics classes. I found that files are uploaded super fast. It's audio is good. It is extremely easy to work with. Screen sharing worked perfect and I did not have to download any software to use it. However as a Science teacher I felt the need of more drawing tools. Its eraser and pointer tools are not easy to use.

Webex Meeting Center is the BEST!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love being able to use Webex not only for in office meetings but also when I can't make it to our manager meetings. So easy to use, and can use on the tablet, phone or anything portable. Chat and VoIP are fantastic!

Good collaboration tool

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: Sometimes does not work

Overall: I have used WebEx for over ten years with two different companies. The experience is good and I expect this to continue. It's easy to use and gets the job done.

Great meeting tool

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love Webex. It's such a simple way to set up a remote meeting. I can have people from all over the world join a meeting with just a single click. I can set a password for my meeting and see exactly who has logged into the meeting. Such a great and easy way to meet virtually. I use it within Outlook and it's one click to meet. Can't imagine doing meetings without Webex.

Good enough

Dec 16, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: Not the worst web meeting software out there, but it's not fantastic either. It functions as it should once you learn how to use it.

Not sure how I would do my job without it...

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Webex has become an essential tool in this day and age of remote workers and worldwide collaboration. It helps make people on the other side of the world make it feel like they are sitting at the same conference table as you.

Conference tool that does it all

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Cons: Didn't find how to control which webcam I can look at.
Meetings that are set for specific time and then it gets delayed without modification in webex, so if these are starting after the originally scheduled time, they do not work well if the host isn't joining. That's annoying.

Overall: All you need for online conferencing. Wide audio connection options, screen share, recording, call back, good Android client.

Cisco WebEx Training review

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I have used Cisco on the receiving end of training and have never had a bad experience. They have always been smooth and easy to navigate.

Nice meeting tool; easy to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Interface is easy

Cons: Tech support isn't amazing

Overall: I really enjoyed using this tool. It was easy to set up - I didn't have to do much training for those new to the interface. We did have a bit of a time when we did need to reach out for support - It took quite a while to get through the things I had already tried and were somewhat condescending.

Webex allows collaboration and ease of use for meetings.

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used Webex for years. I like the features that it has and the fact it will call me at my desk as opposed to me having to call in somewhere. The integration with outlook is also very handy. Makes setting up meetings a snap.

WebEx do not need review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It's an outstanding product. It's helping organization across the globe where teams are spread across different geography and delivering things.

Lync is a good product in this space but it is not matched with Cisco WebEx and Cisco Telepresence suite.

Frequent User

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Cons: Do not like having to enter contact information for each use.

Overall: I use WebEx for multiple training sessions. I rarely experience issues, but when they do arise they are difficult to resolve without calling in.

One of the best Web Conferencing Software!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It is definitely easy to use. It comes with a free trial that lasts for 14 days, that dose not require your credit card details. It definitely has a lot of inbuilt features that you would not find on other web conferencing software.

Computer Engineering Student

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: As a student, I have used this software for meeting with corporate sponsors. The interface was easy to use. All the desired options were easily accessible.

Great Meeting Tool

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: WebEx is a great meeting tool that has a robust set of features. I appreciate the ease of screen sharing and the audio choices that you have. This is a tool that our help desk does not have to set up for users as it is so easy to use, everyone can figure out how to set up a meeting!

WebEx is so easy to use

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I just love using WebEx for all my meetings. It's so easy to create the meeting invite and then click schedule meeting. It puts all the information into that invite that is needed for the meeting. I can customize my password each time, too. I can't imagine trying to hold a meeting without WebEx integrated into our Outlook. It's so easy to use and so convenient. Can't say enough good things about WebEx. Plus, it's very reliable. I've never had it go down, confuse a meeting, or not work. It's been 100% accurate for my needs.

Great for long distance meetings

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For meeting with Resellers internationally, it can get pricey to travel. Webex was a great tool for our company to meet with our resellers on a regular basis and keep in touch on leads and current customers.

Easy to Use

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: WebEx makes conference calls super easy. The ability to have separate "rooms" for staff members that they can set up as needed allows for easy scheduling and tracking.

WebEx Review

Dec 06, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Apples to oranges, I prefer GoToMeeting. Webex would unexpectedly quit or kick you out in the middle of a meeting. Not cool.

So Many Technical Issues!

Dec 06, 2016
1/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: 12/6/16 - I haven't been able to display PowerPoint for months. My workaround is to save each slide as a jpeg and share them one at a time. You have to "share file" because if you "share screen" participants see gray boxes where the host's panels are. Customer support is easy to reach. They are in India, which can lead to some of your issues getting lost in translation.

Webex review

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a must have product for every organization. Not only is it easy to use, but allows you to record meetings, capture real-time action and demonstrate to people in many offices at one time. I use this product weekly for meetings!

A excellent solution for web conferencing

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, works great, great video quality.

Overall: I have used this to test video conferencing and for interviews of off-site individuals. It works well and out of everything I tested, this worked the best. It has features that many other conferencing solutions do not. Check this product out.

WebEx Review

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: WebEx works well for ad hoc meetings, allowing us to connect with remote employees on the fly. Because it is accessible from everywhere, it keeps us collaborating even from anywhere.