Cisco WebEx

Cisco Webex Meetings


4.5 / 5
1346 reviews

Who Uses This Software?

For all businesses.


Average Ratings

1346 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Cisco WebEx
  • www.webex.com
  • Founded 1996
  • United States

About Cisco Webex Meetings

Each month 113 million professionals rely on WebEx to collaborate and to move projects forward faster. Now teams can work with anyone from a browser, a mobile device, or a video system. WebEx Meeting Center offers integrated audio, video, and content sharing. Keep conversations private with highly secure WebEx meetings from the Cisco Collaboration Cloud.


Cisco Webex Meetings Features

  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Cisco Webex Meetings Reviews Recently Reviewed!


Capterra-loader

How the mighty have fallen

Sep 08, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons: With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Overall: WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

WebEx Meeting Center better than Business Link

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I started working, I was first introduced in using "Business Link" whenever we have client calls or conference bridge calls, and I thought that is already a great application used for conferences. However, when I transferred to Conduent (formerly known as Xerox) from Convergys, I now use WebEx Meeting Center whenever I do client calls, and conference calls with team members spread throughout the globe, and it surpassed my expectations.

I or we (in the company) never had any problems using WebEx Meeting Center. WebEx Meeting Center is an easy to use software that lets you connect with people all around the globe at once without any worries of line interruption, inconvenient dialing-in process, and downtimes.

WebEx Meeting Center lets team members record conference meetings and training, and this is very helpful since it provides us a video or file that we can cling to just in case we want to review what transpired on the call.

Its video capability is also beneficial for me as a workforce manager since I can assess non-verbal cues of my clients, subordinates, and bosses.

Cons: This software is very convenient to use, and I think I can't ask for more, and I never had any problems using this software so I guess this is N/A for me.

Overall: WebEx Meeting Center is the best software out there that is good for companies with 10,000+ employees. It is seamless and is easy to use. Never had any issues using this software!

The best platform that I've ever used for web conferencing and collaboration

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most about Webex is just how generally good it is. Of all the business applications that are used in my organization, Webex is one that I've come to trust that it will always be working, and working well. It is easy to use, and the quality of the calls are top notch. Our organization uses a number of web conferencing services, including some that we host internally on our own infrastructure, and I often recommend Webex over our own internal service as it is just that much better in terms of quality. Despite the fact that it lives outside our network, I have never noticed any bandwidth or performance issues, and this is saying something considering that our internet link is notoriously inadequate. Of the variety of external services that we do use, I've found that some are often finnicky or don't work, but Webex works 100% of the time. It is my go to for large scale meetings where quality and reliability are of the utmost importance, because I know that it will deliver.

Cons: One gripe I've always had with Webex are some of the quirks surrounding audio. For one, the functionality where call in users are linked with their web sessions is pretty weak. While you can certainly do that, I've found that people don't really understand how it works, and we typically end up with about 75% of call in users who are not linked, which can make it really difficult to figure out who is speaking. Improving that process would definitely enhance the experience. Also, integrated audio and teleconference audio do not seem to link, which is a bit odd and annoying,. it would be great to bridge those two audio services, so that all users can hear each other, regardless of which audio option they are using.

Capterra-loader

Most convenient meeting setup

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Generally I have to join a lot of meetings from different vendors using their meeting software but I find webex meetings from Cisco launch very quickly and it does not require any additional installation or setup. We click on the link that the invitee created and then it automatically starts the software if installed locally or asks for launching a temporary application in Chrome to start the meeting. All this process takes less than a minute to complete. Time is of the essence when trying to join back to back meetings.

The software has very intuitive interface for dialing in, screen sharing and chatting. 3 major features visible on the front screen and all others neatly hidden.

Sharing and whiteboarding is a breeze with the software.

The coolest thing about this is that it has a mobile app that is as simple as the laptop interface.

The software allows for recording the sessions and the output files are minimal in size for sharing. This means that the compression software is very good.

Overall a great solution for conducting meetings virtually.

Cons: It would be great if there was an option to share browser screen on mobile devices.

Overall: Virtual collaboration with colleagues all over the world is simple and effective.

Capterra-loader

WebEx Makes Meeting with Team Members Easy

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: WebEx is a great tool for having clear meetings with colleagues that could be 10 feet away or 10,000 miles away. I like the multi-functionality of WebEx, in that users can call in using their phone, talk via their computer's microphone, or even video conference if needed. The share screen tool and present tool make it very easy for others on the conference to view what you are seeing. Finally, the integration of WebEx with Outlook mail makes it super easy to invite people to meetings and have those meetings go directly to your calendar.

Cons: There isn't much not to like about WebEx. It is a very functional web, video, and teleconferencing tool that makes businesses more productive. The one thing I think WebEx could improve on is it's user interface. The WebEx application design could be a bit more robust.

Overall: I use Cisco WebEx on a daily basis for conference calls with clients. Having the WebEx app integrated into my Outlook calendar makes setting up new calls very easy. Clients who do not have WebEx have found the software to be very easy to use and value the tools like screen share and video chat. Before we switched to WebEx, we were stuck using a standard conference call dial-in number. WebEx makes calls more engaging and productive for our employees and our clients.

WebEx is my favorite online meeting place software

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've used a few different meeting-facilitating softwares and WebEx is by far my favorite. I like that you can have controlled amounts of interactivity based on your needs, you can lock down specific controls, you can use phone and/or voip without issue. I primarily used WebEx in my role as a software instructor and the added benefit of the Hands On Lab feature made teaching over long distances much easier. The ability to schedule, reschedule, and create instant sessions is also great.

Overall, WebEx is the most intuitive and flexible meeting software I have used.

Cons: Sometimes the icons get a little tricky looking, and I think they could have more options for chat emoji reactions, but that is pretty minor.

Sometimes there is a bit of lag, when sharing information, connecting to other computers, etc, but this is likely a network issue and not inherant to WebEx.

It seems like sometimes the invitations that should be sent upon setup of a session are not sent. Or, if this is due to user error, the method of inviting participants is clunky and can get confusing.

The time being AM/PM in the scheduling a session process defaults to the time you are currently in, and doesn't move forward when you select an hour later in the day. It would be nice if the time could be reworked so you don't accidentally end up scheduling a meeting for 3AM.

Overall: Easy to use and share information: good for quick, long distance meetings where you need to share your screen, for webinars with hundreds of participants, and for classes that require participation as well.

i found Cisco webex meeting centre a wonderful tool, it is very easy to schedule meetings.

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it is awesome tool. it is very easy to schedules meeting with this . we can integrate its plugin with out outlook and can schedule meeting in one click.

we can.we can record the current meeting going on which is very good option. it provide screen sharing option on single or extended desktops as well. Voice quality is good as it consume very less bandwidth. We can chat with the meeting participants to everyone and individual as well.lightweight software.integrated audio, video and content sharing is awesome. it can be installed on multiple platforms i.e. mobile, pc tablet, mac etc.

Cons: there is limitation like if we have large number of user wanted to join the webex meeting room then it will restrict us and also when we have a big team and persons start joing the meeting then initially we get disturbances from software and face difficulties in hearing them clearly but yes after some time it will became smooth.. Lack of emoticons and smileys. it is little more pricey as compared to others like slack or zoom. and license renewal as is costlier.

Overall: i can schedule my meeting in One click using this. We use WebEx daily for meetings with potential customers, vendors, and for support.

Capterra-loader

WebEx is part of our Unified Cisco Communication platform. It is a quality webinar solution.

Feb 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WebEx Meeting Center is a feature complete webinar solution that integrates well with our various tools. We use it in conjunction with Outlook, Cisco Jabber, and our Cornerstone LMS. The interface is pretty straight forward for most users and their audio communication tools are robust. We have very few connection issues and have found user adoption to be very good. Because of our integrations, we do not use the WebEx Meeting portal often, as everything can be setup in the other platforms. With that said, I have used the portal before and it allows users to access everything they need. Overall, it meets our web meeting needs.

Cons: I have two issues with WebEx... First, the user their own proprietary file format for meeting recordings. This makes it incredibly difficult to convert videos to a common .mp4 or .wmv format. They provide users with a conversion tool, but it is incredibly slow and confusing for end users. I have used other meeting tools that record in .mp4 and download easily. I wish WebEx would do the same. Second, browser plugins are a pain. Each browser requires a different add-on or plugin to launch a meeting. Once installed, things work well, but it is troublesome having to download these prior to launching a meeting.

Overall: WebEx allows us to connect with each other in a fairly simple and feature complete way. Using integrations with Outlook, Jabber, and our LMS, users have rapidly adopted the service for their daily work. It also aids with software support in some instances.

Capterra-loader

Webex - Audio and Video collaboration solutions

Jan 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The UI is very intuitive and great. It doesn't require the client to be installed on the local machine and one can access it simply from the browser. It also provides the feature to record the voice and video calls for the purpose of revisiting later or sharing with the members who could not attend the meeting. It also allows to set up different rooms for different set of audiences for a particular seminar or a conference. It also gets integrated with Outlook through a plugin which makes setting up Webex meetings as easy as setting any other meeting using Outlook.

Cons: It requires a very high bandwidth for presentations and content sharing to work effectively. This is a little weird as most of the other competitors like BlueJeans are able to provide high quality content sharing even at a lower bandwidth. I have also faced issues with a black screen appearing when someone switches to full screen mode while presenting or sharing this screen. This gets fixed once they exit full screen mode. This type of basic issues are expected to be fixed by one of the oldest players in the industry.

WebEx Makes Conferences Easy

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is incredibly simple to share screens between participants. If you have multiple participants, you can switch screens without delay. The chat window is helpful, especially when you need to share links or commands. It is the perfect learning and troubleshooting tool. It can be access through a desktop app, as well as through a browser, so you don't have to download anything if you don't want to. The ability to record meetings is underrated.

Cons: The audio can be a bit finicky. Sometimes the sound will drop, and I have to reconfigure my headset/microphone. Usually, unplugging and plugging it back in does the trick. Sometimes I have to leave and rejoin the meeting.

Overall: We use WebEx Meeting Center on a daily basis. It makes conference calls a breeze. In a couple of clicks, you're ready to go. We can share our screens effortlessly, and that really makes collaborating a lot easier. It really is a time saver since everybody can join the meeting from their desks. No need to book a conference room or cram into a tiny office. I use WebEx Meeting Center to troubleshoot user issues. It really helps when I can see what they're seeing, and then I can explain what the issue is and how to resolve it.

One of the oldest and best meeting tool.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Webex since long time now, setting meeting, joining meeting through remote systems is very easy and convenient.

I have also used android version of Webex meeting center, it works seemsless while travelling or working remotely.

Screen sharing quality is excellent.

Webex meeting cloud recording is exceptional too.

Setting a webex meeting is just a click on microsoft outlook, it sets up the link to access, access phones, access codes, passwords etc...

Meeting recording can be auto saved to cloud and intimated the link through a mail or message.

Call quality does not go down even when 100+ attendee are present in call.

Cons: Though it's a very good tool but my company moved to Slack, Zoom and now Microsoft Teams, probably competitors application is not welcome any more.

Need to make it bit more user friendly, new user need to spend more time knowing how it works.

Sometime there is conflicts when remote user join from computer audio and phone audio.

Webex is a great platform to collaborate easily with various stakeholders to achieve common goal

May 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Employees within the organization can register and have individual webex address created. With Webex address one can easily setup meetings with several folks across and sometimes even outside the organization. The Webex addin for Microsoft Outlook is a very good plugin which allows to insert the webex address easily and also can have personal web rooms created on need basis. In Webex, one can easily record the meetings if the feature is enabled, generate the reports after the meeting. Track the meetings scheduled, join multiple meetings at the sametime.

Cons: Recently the webex has improved a lot, sometimes there will be issues with the Webex Microsoft addin which does not allow one to insert the webex address directly within outlook. Also, sometimes there are cases when even after starting the webex, the room is not opened or we see 'Notify Host' though webex is started. also, rarely there are little disturbances during the meetings.

Excellent Product with a ton of features and fantastic Outlook integration

Apr 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: GetApp's list of features on this product is WAY off. This is a fantastic product. My List: - Button-click when scheduling a meeting from within Outlook. Handles recurring meetings effortlessly, even changes to a single occurrence. Also handles moves to an existing meeting seamlessly, and totally in the background. - Automatically inserts out Web, and conference line info - Users can join via Web, then call in or use VOIP. - Mobile apps work well - Allows pausing what users see. - Recording and can sending to recipients, download and convert, etc. - Sharing others' screens so you can see them. You can request to drive their screen; great for remote training. - Whiteboard feature Support includes Phone, Online , Knowledge base, and Video

Cons: - I with the mobile app would know about any Webex meeting to which I've been invited, not just my own. Go To Meeting does this, even if you're not a paid subscriber.

Excellent Enterprise Conferencing Solution

Sep 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the nicest features is integration with Microsoft Outlook to make creating meetings seamless. The WebEx conferencing details can be inserted into an Outlook calendar item with the simple click of a button. Several options exist for joining WebEx meetings including downloading a launcher utility or launching directly from a browser session. Launching from a browser seems to be one of the more efficient methods in terms of total number of user actions needed to access a meeting. Joining from a mobile device such as a smartphone was also an easy experience using the web interface.

Cons: The myriad of methods available for joining a WebEx can seem overwhelming. Depending on the method used to attend you will need to decide how to connect audio or video which can also be a little confusing. The ability to choose a set of persistent default settings when attending a meeting would be a nice addition.

I use WebEx to join business meetings remotely.

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way the conference dial-ins are structured make this conference line easier to use than any others I've had experience using. The conference service gives you a specific unique participant dial code and a leader code. It makes it so easy to set up and launch conferences. Other services switch up the #s every single time so you lose consistency and can only have one meeting live at a time. It makes it tricky when meetings bleed over and people are still chatting but you need to launch your next meeting.

Overall: The ability to dial-in to any conference and lead virtual meetings easily - even for those on the road!

The assigned dial in codes make it easy to put the codes in meeting invites with the number format as such: xxx-xxx-xxx,,xxxx#. This is a trick for those using the conferencing service internally and dialing in from a smart technology such as a phone where the dial in can be used as one link and the phone automatically follows the prompt. Easy driving and dialing with just the push of ONE link. It's amazing!!!

We also rely on WebEx to collaborate and to move projects forward faster, it's reliable.

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WebEx is a reliable tool which we use to collaborate and to move projects forward faster, it helps us to work as a team from in real-time sharing of applications, files etc. A feature that we find helpful for WebEx meeting is that it offers integrated audio, video, and file sharing. What impresses me even more with WebEx now is that with its last update it now allow users to call through the computer in itself, as opposed to having to dial in with a phone or landline, very good upgrade. And I like that it has an app for your android phone you can setup and use

Cons: The file transfer can be a little slow at times, be patient. Ensure that you proxy is allowed to have users access WebEx, may require that a port is open to access WebEx voice chat as some VPNs and proxies may deny access without proper setup. Try to use chrome it works better with chrome in my opinion.

Capterra-loader

A great tool for video conferencing and e-learning!

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Webex is a very useful platform for meetings and training through the advantages of e-learning.

An intuitive platform and on a cloud platform. It allows you to have private meetings and possible users so that they are not present at a certain moment of a meeting.

Although many companies use it for video conferencing meetings, today different tools are integrated to leverage e-learning on the same platform.

A meeting through webex, I can make the observations of the meetings to see it later.

Cons: The truth is that it would not bring disadvantages of functionality to the platform, the only thing that does not allow you to have 10 out of 10 is the cost of licensing to have a number of users, since my assessment is costly.

Overall: I have had great experiences with Webex, the mobility of this software allowed me at the time to attend, manage and coordinate different high level meetings and also to be able to do online training.

It is very easy to use, and the interface is very intuitive.

I recommend it to organizations that want to standardize their meeting communications through great tools.

Using WebEx is easy use and very user friendly.

May 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WebEx is the most widely used presentation software on the market today. It's very user friendly and you don't need a technology degree to figure out how everything works. I've never been kicked out of an meeting or had issue with getting and staying connected. With the Cisco brand behind it, WebEx is the 900 pound gorilla and it shows. Very reliable.

Cons: Sometimes if a customer using an outdated browser and has to download software to get WebEx working can be frustrating and time consuming. I've also found that Google Chrome works the best with WebEx and Firefox isn't bad either. It's Internet Explorer that can be a pain and I've never had really great success will people using Safari. This is a CON for all presentation software systems like this, but I've found WebEx's software and user experience can be more troubling to install then the other competitors out on the market.

Overall: I like WebEx and you will also. It's reliable and backed by Cisco who makes sure everything is running smoothly. WebEx helps me close business and helps me do my job quickly and more effectively. WebEx helps me prequalify candidates before my sales team books a trip to a potential new client site and this process helps my company save money. It's more expensive then the others out on the market, but you get what you pay for.

Online conferences on new developed products and remote support.

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent application to give lectures and presentations, good management when you have many people connected, you can record the entire presentation, it is fast, the connection for the attendees to the meeting is simple. When used as a remote support application, after granting permission (conrol of the session) there is no need to refresh the session and it remains until the support is closed, the entire remote support session is recorded.

Cons: Depending on the scanner and the internet speed that the client handles, it can be slow, there are old computers where the application although you manage to enter the green screen is shown and you can not take control of the equipment.

Overall: Excellent support application, allows the client to leave and observe everything that is done. At the level of application to make a conference it is excellent programming the activity and taking control of the whole presentation.

Capterra-loader

Solid Video Conferencing Software That's Easy to Use, Without a Lot of Bells and Whistles

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There is a lot to like about WebEx Meeting Center. It's very easy to use to set up your own meetings, as well as to join meetings that others have set up. Videoconferencing and screen-sharing are seamless. Most of the minor issues I've had have been solved by simply exiting the call and restarting.

The interface is clean and simple, and you won't be bogged down by a ton of advanced features you probably weren't going to use anyway.

Cons: The biggest con is that connectivity issues are more common than they should be. Also, while it is possible to record a video for playback later, the recorded file is an obscure file type that will not work with common programs like VLC or Windows Media Player. Instead, you'll need to download a second program called Network Recording Player, which I found a bit annoying.

The interface is a little outdated, but I hear that a completely redesigned version is going to be released soon (as of July 2018).

Overall: Easy to use software for teleconferencing, videoconferencing, and screen-sharing

It is by far one of the best applications for video conferencing

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * It gives the user the flexibility to use it from a smartphone a PC or a tablet

* From your home or wherever you are with a smart device and internet connection you can create your video conference or voice call through one of the most secure network platforms in the market (created by cisco networks).

* The options of sharing contents, screens, files and even applications through the cloud with any of the participants of the meeting is incredibly useful and easy to use.

* It can be prevented from accessing or giving access to specific participants.

*It has multiple forms for the use of video on the screen. Complete, average, screen, different types of pointers allows to divide the screen into video and files.

* Wbex has a large number of external applications that can be integrated depending on the version purchased if it is premium or not

Cons: is an excellent application for remote conferences with incredible utilities like file sharing and apps in the cloud, but most of these functions are only available for premium packets

Overall: Thanks to this application I have been able to maintain an efficient communication with my clients and with my work team regardless of my geographical location.

WebEx Meeting Center: The best work tool for internal and client meetings; best for presentations!

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company uses WeBex Meeting Center as one of the tools we use in facilitating internal and client meetings. Being in an international company with employees spread evenly all around the world, it was a bottleneck for us to do an office-wide meeting.

I like how they made the interface easy to use that even a person who is not that tech-savvy like me can easily use this software.

The sound quality of the conference is also good. The video quality is super if you're gonna compare it to Skype.

I also appreciate that it has a annotation option that I can use when I'm going to do a presentation to multiple people - colleagues and clients!

Cons: I really don't have anything against this software because it's been really a great tool in our company. Maybe the factor that I can not change the duration of the meeting.

Overall: WebEx Meeting Center is the best tool to facilitate meetings and presentation to a lot of people! It is seamless, easy to use, and powerful tool. Try it and you will not have any bad experience.

Good Collaboration Service but on the pricier side

Jan 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Cisco WebEx is one of the popular collaboration tools which is around since long. The hosts of the meeting can record audio and on screen presentations. All participants can use the chat feature. At the time of the meeting, the host has the option to share desktop, a file or video. Virtual whiteboard feature for sketches and notes is also available. All the features can be used simultaneously with the video.

The hosts can protect the meetings with a password. When compared to other similar services video conferencing has many advanced features and seamless. Mobile apps are available for Android, iOS, Blackberry, Windows Phone, Apple watch and other android wearables. Microsoft outlook plugin is available to schedule meetings from outlook directly.

Cons: For the audio connection, one can use WebEx audio (VoIP), another teleconference service, or none. Cisco WebEx Meeting Center doesn't offer its own dial-in conferencing. If one want to use another teleconference service, one can input the dial-in number, moderator, and participant codes, and any notes one would like to include; all of these will then be displayed in the invitation.

WebEx Meeting Center allows for teammembers to meet a collaborate in different location.

Aug 22, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Webex allows me and my coworkers to meet remotely and share information. This is especially helpful when working with team members in other countries. Webex integration into third part applications such as Microsoft Office, makes it easy to quickly share a document with someone.

Cons: Webex can be very buggy. Often times users will not be able to get into the meeting without starting a new instance. Also, it can be slow as compared to other virtual meeting rooms such as google hangouts. Minor annoyances are present, such as not being able to cancel a meeting that you did not set up. If a person leaves a company, you can have several meeting notices left over that no one can cancel.

Overall: Webex allows me to collaborate with my teammates remotely. However, there are several small annoyances that prevent me from loving the software.

Reliable application for setting up online meetings

Aug 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I found the webex UI is good and client can directly access from browser without installing it.

Also setting up meetings is easy like client calls, conference calls and voice quality is pretty good.

During the meeting we can chat with all participants or individual as per need.

Another feature I use most during webex calls is screen sharing option for hands-on training and presentations. Also the meeting can be recorded for future references in various formats, there is even an option to pause/continue the recording which is helpful for short breaks during long meetings.

Cons: One of the few issues I run into when using WebEx on my Mac laptop is black screen appears when switching between full screen mode and normal window.

The major downside is expensive cost for purchase and renewals.

Overall: Webex is great as far as performance and platform support is concerned, supported on all major platforms either as standalone application or plugin in browsers.

Good features but fair-to-poor reliability

Aug 26, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the features this software offers for hosting meetings for participants not co-located in the same office.

Cons: What I dislike the most about this software is that it is fraught with lag time and errors / crashes. In my department, we actually plan ahead to anticipate these problems by starting our meetings early, which wastes valuable time. If I have six meetings in a day, and it takes me 10 minutes per meeting to sort out software issues, that is a whole hour of my day wasted. Also, often times the software issues don't get resolved, and then I have to reschedule the entire meeting for another date / time, which wastes everyone's time. Do you know how hard it is to find mutually agreeable time for 30+ people to meet?! Maddening, I expected more from Webex, but it did not deliver.

Capterra-loader

great meeting center

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I'd been using WebEx for more than 5 years now, and its always been a very stable solution for important meetings, it allows you to link with your conference call solution and record your sessions if desired. also the admin panel allows you to see who is attending and what % of their time the attendants are actually paying attention by having the meeting window on top of all the windows (not multitasking).

I used this tool for meetings with more than 200 attendants globally and it works smooth, you can do chats for questions and instant pools, dashboards, desktop sharing or only specific windows sharing.

the mobile option is pretty good also, when you are on the road it allows you to watch the presentations is very good quality and real time.

Cons: the initial set up may be annoying, the very first time you use the tool requires installation of the WebEx plugging and if you are just on time for your meeting you may be delayed by this installation, that may take couple minutes.

Overall: great experience so far, never had major difficulties or any generated by the tool. I would pick it again for my meetings solutions

Capterra-loader

Dependable and Reliable conference tool

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used multiple tools for confrencing starting from skype to bluejeans and what not! No tool is as reliable as WebEx. There are three key aspects to any confrenceing tool - Video, Audio and Screen share. All other tools works great for one of these aspects but It's frustrating if any of one doesn't work smoothly. WebEx covers all three aspects and works every single time/meeting, I mostly use it for remote usability test where you need to particiapnts need to be on a video call while they interact with the solution you are trying to test. I like how you can provide control to the particiapnt in case you want to test something confidential. Scheduling meeting and sending invites are really easy and at the same time it's same for the participants who need to join the meeting.

Cons: Sometimes you need to reinstall the browser extension to make it work, It's still easy if you are a power user but not a smooth experience for someone who is not that computer literate. Video quality is also not that great compared to other tools in the market, It can be improved.

Overall: Remote meeting from differnet locations especially where someone need to share their screen. It helps us test solutions with remote participants from any part of the world.

I work with Webex all the time! It works all the time - every time.

Jun 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I work with both the Webex meeting and event center. Meetings are relatively easy to set up and share out the dial in/log in information. I did research on other providers, but we stuck with Webex. It's still my favorite.

Cons: When you have people register for an event and registrations need to be approved; now the number of registrants is hidden. You have to click view status. Since I set up multiple events at the time I have to click "view status" for every webinar and I think it's a waste of time. I asked why it was changed and if they'd consider changing it back to the way it was since it's not user friendly; but the answer was "no". I assumed/upgrades were supposed to make software better/easier to use... apparently not.

I do like to work with Webex; I do not like their customer service. It's not a cooperation like with other companies. Webex will tell you what to do, or apologize if they were wrong; but they don't accept suggestions; they don't really want to hear if you don't like their new feature.

Overall: Not sure which benefits ... We pay for a service and it works. You can depend on it.

Good tool but poor support and unreliable audio/connectivity

Jul 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: For training groups, it's a great screen sharing option and provides ability for Hands on Lab, which improves knowledge retention immensely. Admin console reports provide insight into attendees/attentiveness and managing user accounts is fairly intuitive.

Cons: Audio issues out the wazoo. Many corporate firewalls interfere with the audio connection resulting in frazzled/choppy audio or no sound whatsoever. In addition, recordings were incredibly unreliable - you never know if you're getting just video or the audio along with it. Support is very frustrating and their support website was under construction for over a year, requiring users to link to several different site areas before landing at the appropriate user center.

Just need one chrome extension start conferencing online

Oct 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Cisco WebEx doesn't want users to install heavy application son to their computers but just a google chrome plugin will do the job. The sound and video quality was just excellent and never lags in between as well. It works most of time without any downtime. The video and audio recording feature is very advanced and the output file can be easily downloaded to PC or upload to cloud instantly after the call. The screen sharing feature is just another great pluspoint of this app.

Cons: There is no universal time format available just the Western time format is followed. The format of the recorded video file can't be played with VLC and similar and needs a separate video converter to play the video.

Capterra-loader

The best app to have meetings

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a easy software to use. Easy to set up the meetings and share with others. You have functionalities to share the screen (you can select to share the complete screen or a specific program), allow the people to annotate in the screen, share video. If you are the host of the meeting you can mute anyone and the other participants can raise a hand to get the attention. Also has an embedded chat. I strongly recommend this software, it is your best option to innovate your meetings.

Cons: To be honest until now I have not found cons, WebEx meeting has all the tools needed to have a complete meeting.

Overall: + Save time and money.

+ We can have multiple people from anywhere in the same meeting

+ We can be on a PC or using a mobile

I used the application to give functional and technical support to external clients

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent meeting application, when you make presentations of the changes in the system is perfect. It is very good to support, the client feels safe because everything is recorded and you can pass the recording. It is very safe because it is the client who gives you access privileges when granting control of the equipment.

Cons: File transfer is limited. Meeting scheduling is not easy to do. When I have requested some kind of support or information comes from the storage capacity (which may be reaching the limit), the deal is not very cordial.

Overall: The meetings and remote supports are made without much complication because the application responds quickly once you enter the connection, it is very stable and secure. The mobile application works correctly

Capterra-loader

There's competition out there. Why so few changes to WebEx?

Mar 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I've been using WebEx for more than a decade. It is familiar, recognized, and for the most part, reliable. More than anything, my clients are used to me saying, "let's hop on a WebEx" and there is little trepidation about downloading a plugin or making something work.

Cons: I've been using WebEx for more than a decade and it wasn't until I started to get on calls with other vehicles that I realized how much innovation there is in the space. I started to feel like WebEx has been sleeping on the job. And while security is important, why do I have to jump through so many hoops to get a meeting started, or have a degree in rocket science to set up single sign-on?

Overall: Great tool for presentations and dynamic meetings.

Webex is a great tool for group meetings and presentations.

Jul 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software can be used anywhere you have a wifi connection -- no cell service needed to connect to your work meetings! They also have a pretty good app so if you can't get onto your laptop, use the Webex app and you'll have almost all the same features including being able to view the presentation! Being able to share your screen and even pass along screen share rights over to another person in the meeting room is very convenient.

Cons: The only issue I have with this software is that if a meeting ends and you don't exit right away, sometimes it will freeze the program and your computer the next time you need to use it.

Overall: Being able to connect with ease to meetings and presentations.

Awesome product for internal communication

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Skype has been a long time buddy for most of us for internal communication within our organization. I am using WebEx business since long time and I am very much satisfied with it. Easy to use, user friendly,nice GUI that make Skype a high line product.

Cons: Nothing much to say here, just a newer version is little bit changed the way of its features. Earlier it was easy to view profile of any person in your org and also was possible to view his colleagues but now in new version its been removed and I didn't liked that. But the GUI is improved as compared to older.

Overall: Day to day meetings, quick WebEx calls makes this product very useful in terms of productivity and effective communication with clients.

Capterra-loader

WebEx Meeting Center good tool for business to go with.

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Simple and intuitive control interface. A good tool for holding meetings within the company and for communicating with clients. In compartment with audio and video calls, allows you to share your desktop, make audio and video calls, share files. The quality of video and audio calls is on top. Pleased with the availability of the trial version.

Cons: Unfortunately this is a paid app and its license cost is quite not cheap. Annoying that you have to install it on your PC, I would like to use a pure web application, well, or the maximum plug-in to the browser. The app requires a stable, high-speed Internet connection.

Overall: We use in the basis for carrying out meetings with clients of our company.

WebEx is the superior tool for online meetings, in my experience

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

Pros: WebEx has the ability to "call you" based on saved phone numbers you have in your account. The user interface is super simple, nice looking, and easy to use. I also like that it's available as a "temporary application" for customers that can't download the application.

I really like the "Personal Room" option in WebEx where you have a meeting room always available to you, without having to schedule something specific.

In my experience with a handful of competitors, this is the superior tool.

Cons: There isn't a lot - the web interface leaves some to be desired. It takes a while for the recorded sessions to be available. Mostly - it's a rockin' tool!

Easy To Use Web Conferencing Software

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Toll Free dial-in numbers are available just about world-wide. Good integration between browser and phone platform. Excellent screen sharing technology around choosing what to share (or not). Generally very good telephone audio quality. In meeting chat tools allow communication with entire group or just individuals. Easy to pass control around, and easy to set conference call options- mute all, record audio, etc.

Cons: Browser compatibility can sometimes be an issue. If you are using multiple displays with your computer (IE: laptop & external monitor), screen sharing only works with your primary display- this is the biggest complaint we see with out users.

I use WebEx for meetings with clients

Mar 26, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like all of the features that are available while you are on a call. We initially purchased the software because it allows you to use screen share really easily which allows us to have a cohesive conversation about digital campaigns because we are all viewing the same information/screen. We initially started using this software because one of our partners would use it to screenshare with us and it was really efficient. There is also a chat feature that is useful for sending links and notes. I don't use the agenda feature here because we share that ahead of time in Google Docs so it is editable, but I can imagine that would be helpful too.

Cons: The thing I like least is the quality of the connection. We do not have the fastest internet and occasionally there is a lag. I usually remedy this by turning off the video feature and using the audio call in. The other downside is that first time users are often confused by the computer dial in for audio- it is the feature I most often have to walk new clients through on our first WebEx call.

Overall: It allows me to meet with multiple clients at a time and share my screen so that we are consistently looking at the same information.

Great for Businesses

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it allows you to have 1000+ participants with screen share, audio, and video.

Cons: My company elected not to allow the recording feature to be open to staff. We originally had Skype that allowed recording which was beneficial when someone was out and missed a meeting or we need to re-listen to a meeting to capture anything missed in the notes.

Overall: In today's world, we are all going in different direction. I love that we can all be remote and still be connected either by phone or video. Screen sharing is beneficial when having a team collaboration session or needing to see how a software is behaving one someone's computer. This could be used in every line of business to bring their staff together and feel more united.

Webex Gives a Consistent and Usable Virtual Meeting Experience

Nov 04, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is pretty much plug and play (we are integrated with Microsoft Outlook) - I click to arrange a meeting, follow the link to begin/join the meeting.

Cons: The audio can be a struggle - many times the audio quality over the computer connection is poor quality. This may be partially due to the hardware, but we use pretty high quality hardware at my company. Fortunately, phone call-in is an option when that happens, and it has not prevented me from having a meeting.

Overall: I conduct or participate in Webex virtual meetings nearly every day - it is the standard tool for virtual meetings at my company. I find it highly effective, even in global meetings. I effectively work with people in India, China, Japan, Europe, South America and Africa.

Worked great when working with domestic customers (in the US).

Jun 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like having the option of using computer audio or calling in via phone.

The "Call Me" function is also really handy when you don't want to navigate all of the dial-in options.

Screensharing is easy to do, even if you have multiple screens.

Having a "Personal Room" is handy when you have an impromptu call and just share the link.

Cons: International customer struggled to get the audio to work; some couldn't get it to work at all and we had to Skype/call directly.

Less tech-savvy customers would accidentally click on a different tab that showed meeting info or notes, rather than my screenshare, and would cause confusion.

If you had calls back to back and your next customer dialed in early, they would enter your current meeting and cause an awkward exchange and delay.

Like every other VoIP software, there is the unfortunate delay when talking so people end up talking at the same time.

Overall: Somewhat simple and stable software for product demos and screensharing.

Critical for our day to day operations

Aug 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to share out our team active sprint boards and do real time updates with the team on a daily basis. We use WebEx everyday for our stand up meetings because most of our team is located in another country.

Cons: Sometimes on initial use the install can be time consuming so it is important that team members address that before hand, otherwise it can hold up the meeting waiting for one user to try to get through the installation process.

Overall: We are solving connectivity problems with WebEx. We have team members around the country and across the globe and this tool brings them all together to meet and collaborate. It is vital for us as a team to all stay on the same page.

Sharing and Recording

Oct 09, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Sharing the screen and recording the whole meeting is the best experience I've ever had among a web of meeting softwares. Webex can make your meeting formal as meeting with your professors, stakeholders, etc., it also allows you to meet your friends and families for casual chats. People forget, recording the process as the shared screen running, you will get a better understanding when you review this recording afterwards. I think Webex makes this feature really really helpful for high-brained workers and professionals. BTW, the quality of recording is fantansticly great in terms of volumn clearity and process control button.

Cons: Maybe I am one of a minority of people who feel that the interface is hard to use the very first time. I often have a hard time finding some buttons, and it disturbs your mindset. It is not good when you are presenting in an important web meeting.

Overall: Overall, it is great as long as you get used to it. Can be powerful!

Enterprise tool for conducting meetings and working presentations!

Aug 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use WebEx majorly at my workplace to conduct meetings and working sessions between different teams across organizations. I like that you don't necessarily have to install heavy application to join a WebEx meeting, it let's you dial in meetings or gives you a call on your number and let's add customized name to participants. I feel that it very flexible in terms of calling in and video sharing while you are collaborating with teams. Very friendly interface and is easy to use right at the first attempt!

Cons: No major cons as such, but it would be great if there was a n option of changing meeting durations right while the meeting is going on. There are times when the virtual meetings run over and during such times, this feature would be of great use.

Overall: I use WebEx majorly at my workplace to conduct meetings and working sessions between different teams across organizations and I have had a great a wonderful experience with WebEx till now.

Webex

Oct 03, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that Cisco Webex is linked to Jabber that will display "presenting" if you are connected as the host. I also like that you can select other "HOST" just in case you're having computer problems and/or running late.

Cons: I don't like that the Host cannot fully control the Mute options. If a caller called in while muted and is talking, the host does not have the ability to mute them. I also don't like that it doesn't display who is talking when conferenced in through phone.

Overall: Overall I'm neutral with the system. We used it for about four years and performed decent, for what was needed but nothing over the top in technology.

One single solution to meet all of my business requirements - using it daily!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: This application has been my primary screen-share and troubleshooting tool for many years. It's seamlessly integrated with Windows machines, and Mac, and clients on the other end almost never run into issues installing or running the meeting applications - which I find a sticking point to other less reputable brands, with Cisco behind this software, it's truly a powerhouse.

Cons: Overall, I don't have anything negative to say - each and every time it's used, which is daily, I continue to have a seamless experience.

Overall: Ease of use

Customers love the personalized room options.

Easy to install with clients.

Capterra-loader

Stay always accessible and communicated everywhere

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: The WebEx tool is one of the best in high level business communication, it allows you to organize digital meetings anywhere, with the number of people you require, making it private or public to your contact list, using the camera if you want it to make it even more personal, you have unlimited connection time so you can meet and talk the hours you want, you can eliminate users that are no longer needed and thus not have a disaster in the contacts and always keep your list clean, there are many the benefits of this software, very useful for companies with several branches as is the case of the company where I work.

Cons: The cost of this tool is very high, perhaps the most expensive in the market, of course it is a top quality service, but your company must have a strong economic support to carry out the expense, in addition you require a very good internet connection to use it optimally.

Overall: The ability to communicate anywhere with people who are in any part of the globe, with a first class service, where I can organize meetings between a group of people, expose projects or propose solutions, something escensial in today's world

There's many options for video meetings -- this is my favorite!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I've used quite a few video sharing softwares. The best thing about WebEx is it's outlook integration. I can quickly add a WebEx to my meeting and it generates the meeting. It's fantastic. I also find the video quality and audio better than many competitors. It's all I've used for years now.

Cons: When a meeting goes over the alotted time, it ends the WebEx even if you aren't done with the meeting. I'm not sure if thats a setting or not though.

Overall: I usually use it via outlook, and the integration is fantastic. I'd definitely recommend using it in that set up. I also like that you don't have to login to anything to join one.