ComplianceBridge

Policy & Procedure Management


4.5 / 5
17 reviews

Who Uses This Software?

ComplianceBridge serves customers in both private and public sector industries that desires an automated focus on Governance, Risk Assessment, and Compliance.


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ComplianceBridge
  • www.compliancebridge.com
  • Founded 2006
  • United States

About Policy & Procedure Management

ComplianceBridge is a software development company based in Cupertino, CA whose focus is the Governance, Risk Assessment and Compliance market (GRC). Every organization/company has rules, policies and regulations with which they must comply and TotalCompliance from ComplianceBridge is the perfect solution to ensure your policies are created, published updated and acknowledged. TotalCompliance is cloud-based, cost-effective, easy to learn and use and can integrate with other tools.


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Policy & Procedure Management Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Trails
  • Automated Review & Approval
  • Best Practices Library
  • Content Management
  • Dashboard
  • Knowledge Capture
  • Policy Creation Wizard
  • Policy Training
  • Read & Acknowledge
  • Version Control
  • Workflow Management

Policy & Procedure Management Reviews Recently Reviewed!


Powerful Product and Fantastic Support

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ComplianceBridge provides exactly what we need, and at a lower price point than anyone else I've found. In regards to policy and procedure management, this is a product with over a decade of experience. For us, it was most important to be able to have specific groups acknowledge certain HR polices, and TotalCompliance made it extremely easy to create these distribution lists, have our employees acknowledge the policy, and even quiz them on their comprehension of the policy. I also have to say that the support and training I've received from TotalCompliance has been phenomenal. They've been available every step of the way, and we were able to onboard this product quickly!

Cons: There are very few things I dislike about TotalCompliance. I have to say that, in regards to the user interface, it's a little rough. The features and cost benefits dramatically outweigh that, however.

Policy and Procedures made easier

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Ability to track historical changes

It's role in helping us standardize processes

Cons: Nothing.

Overall: We use Compliance Bridge to house policies, procedures, and job descriptions. We appreciate the ease of uploading, editing, and tracking changes. The software is user-friendly and the support staff are very responsive.

Recommendations to other buyers: We have not yet used the software to its full potential.

ComplianceBridge Review

Apr 22, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: EMN Defense Services, is a San-Diego-based government contractor. We have been using TotalCompliance (TC), the Policy & Procedure Management Software from ComplianceBridge (CB), for about three years, to originate, track, approve, distribute, and record compliance documents and to publish, distribute, and retain internal reference documents. Like any sophisticated software, TC has presented some challenges to those who do not use it daily. In addition, as early adopters, we have been part of the process to debug the software. Throughout the experience, Bill and Bobby from CB have been extremely helpful with respect to training and have addressed any and all of our issues immediately. As compensation for the time we have invested, we now have access to a versatile product which we can depend on to support generation, editing, approval, organization, distribution, and retention of our monthly newsletters, performance reviews, training records, and various documents which require approval and authentication.

EXCELLENT customer service!

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and intuitive. Customer support is very fast and effective and helpful!

Cons: So far, nothing. Does what it needs to do and is feature rich.

Overall: Our P&P's were very hard to manage the way we used to do it. Some were done through a shared drive and linking to other files and others were posted to our intranet server. It wasn't searchable so was time consuming for staff to find what they needed.

Review of Compliance Bridge

Jan 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track receipt of departmental policies

Cons: The time it takes to enter policies in HTML format.

Overall: I have found that Compliance Bridge is a great way to manage our policy and procedure. I have found the ability to add a test in order to ensure the policies are being read is a great addition. The customer support is second to none.

Compliance Bridge Service and Software

Jan 15, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of moving through the windows and search engine. Customer Service is exemplary and return emails and calls immediately.

Cons: Trying to learn to use it without customer service, relying on the manual alone.

Overall: The software provides a one-stop-shop place to contain our organization's policies, procedures and forms. We will enjoy the compliance piece once we have that procedure in place.

Capterra loader

A massive time saver

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ComplianceBridge saves literally hundreds of hours by automating most of the administration related to maintaining policy and procedure compliance throughout an organisation.

Cons: The software interface looks a little old-fashioned, but it's reliable which is the most important factor

Overall: Time back to focus on more important matters!

HR Director

Feb 05, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and the ability to be used by multiple departments.

Cons: As with any new system it takes time to get use to.

Policy Management Software

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product provided us with extensive ability to configure our policy organization to meet the needs of our workplace and staff. It is intuitively organized and easily searchable. Our users appreciate being able to access their information in one central location.

Cons: The company offers extensive webinar training, hands on support, representative contact, and video training- however, we found that offering more extensive "how to" documentation would be beneficial for training new users.

Overall: This company is fantastic. They are responsive and helpful and demonstrate a commitment to making sure we get the product to best serve our needs.

Odd name..great product.

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great for ensuring that policies and procedures are reviewed in a timely manner, especially helpful was the automated emailing to business users responsible for the review.

Cons: None that i can recall

Overall: Used the product to assist in updating and keeping critical policies updated, also because of its ability to test the reader of the policy, used the software to fulfill requirements of Anti Money Laundering legislation.

Recommendations to other buyers: Save yourself some money on expensive policy reviews that are out of date due to poor tracking, let this software do all the hard work for you.

ComplianceBridge

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: When we implemented ComplianceBridge, it was a non-event. With the help of CB staff, we were able to build, test and implement their product seamlessly into our current systems. It is extremely user friendly and was fairly easy to implement. As we acquire more subsidiaries and employees, we will be able to streamline this part of our onboarding process as well as keeping our current employees compliant with our policies.

Global HR Officer

Nov 03, 2016
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: quick implementation and not too expensive

Cons: sometimes complicated to use (reports, groups)

Overall: The product is good even if we don't use all functionality yet. Group management is sometimes tricky (who will receive, etc. due to the fact that we are a global company with a lot of department. Reports is also not easy because we need to build them in advance.

Compliance Bridge-Office

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can upload all of my agency's policy and procedures and disseminate to staff in one go.

Cons: Nothing at this time. I've only had one issue, but it was resolved quickly.

Overall: I love this function. It is greatly assisted my agency with going paperless.

Easy tool to work with. Very little training needed. Perfect for our needs!

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Cons: limited editing features

Overall: Only use for our Policies and Procedures, but are finding new ways leverage the flexibility of this product .

Recommendations to other buyers: Reporting could be better. Would like more flexibility on the acknowledgement of a document, for instance be able to attach a document not just acknowledge.

Compliance Bridge

Feb 05, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very robust features on the Administrative side.

Cons: Complicated, and not very end user friendly, design-wise. Very technical for users.

Great software, great company

Apr 23, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our agency has been using Compliance Bridge for nearly two years and we are very satisfied.

not as friendly as I expected

Apr 24, 2015
3/5
Overall

2 / 5
Ease of Use

3 / 5
Customer Support

Comments: reminders have been a hassle and it was the key feature we wanted