--- title: "eFACiLiTY Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFACiLiTY Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/73431/eFACiLiTY/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # eFACiLiTY Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eFACiLiTY ## What is eFACiLiTY? eFACiLiTY®'s CAFM module helps organizations tackle the challenges of fragmented workflows and inefficient operations. By automating tasks like maintenance scheduling, asset tracking, and energy management, this module eliminates manual processes that often lead to delays and errors. The AI-driven insights provide real-time data, enabling facility managers to proactively address issues before they escalate, reduce operational costs, and ensure a more sustainable approach to building management. With this system, you can improve operational efficiency, enhance productivity, and monitor energy usage, ultimately driving cost savings and fostering a more environmentally friendly workplace. ## What is eFACiLiTY used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $800 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFACiLiTY?[Manage this product listing](https://www.g2.com/products/efacility/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFACiLiTY 4.4 (8) VS. [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting Price $800 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.6 (1,325) Value For Money 4.4 (8) Value For Money 4.5 (1,085) Customer Service 4.3 (8) Customer Service 4.6 (1,111) ## eFACiLiTY alternatives [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145635/UpKeep/) ## FAQs about eFACiLiTY Overview ### What company size and specific industries is eFACiLiTY built for? eFACiLiTY is designed for large organizations and facilities across airports, business and IT parks, commercial complexes, government organizations, residential complexes, manufacturing facilities, healthcare providers, corporate houses, educational institutions, and hospitality operations. Features and Usability ### What are the key features of eFACiLiTY? eFACiLiTY offers facility management, work order management, and maintenance scheduling, along with asset tracking, inventory management, and preventive maintenance. It also includes visitor management, room booking, space management, access controls/permissions, real-time reporting, workflow management, and audit trail features for managing operations, compliance, and usage. Pricing ### How much does it cost and what fees or limitations are included? eFACiLiTY starts at $800 per month per user for the Basic plan, which includes IWMS and CAFM tools for asset, space, and maintenance management. A free trial is available. No other fees or pricing limitations are listed in the provided plan data. Integrations ### Which third-party tools and platforms does eFACiLiTY integrate with? eFACiLiTY connects natively to BMS, supporting integration with building management systems for centralized facility operations. This single catalog integration covers the platform’s listed connectivity, focusing on core building controls and monitoring rather than a broad third-party app ecosystem. Getting Started and Support ### What training and onboarding options does eFACiLiTY offer? eFACiLiTY provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation and videos offer self-paced reference materials for review and setup. Getting Started and Support ### What customer support options does eFACiLiTY offer? eFACiLiTY provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response speed, and common user frustrations cannot be summarized from customer comments. ## Features AI summary Based on 1,961 Facility Management reviews Capterra reviewers point to these as the top priorities when selecting facility management software: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) eFACiLiTY supports all three features buyers value most: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Used together, these capabilities help businesses keep assets in good condition, assign and track service requests more efficiently, and plan recurring maintenance on time, allowing teams to reduce downtime, improve service delivery, and maintain better control over daily facility operations. Maintenance Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Preventive Maintenance 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Badge Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and print wearable badges Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information eFACiLiTY 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Badge Management: Create, manage, and print wearable badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - ID Scanning: Scan and validate an ID barcode - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Pre-Registration: Manage the pre-registration process - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Single Sign On: Allow users to access multiple services after entering their login credentials once - Space Management: Manage occupancy and space utilization in facilities and buildings - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.4 (8) Free Trial [View pricing plan details](https://www.capterra.com/p/73431/eFACiLiTY/pricing/) Basic $800.00 Per User,Per Month It includes: - asset management - Space Management / Space Planning - Work Order Management - Facility Scheduling - Service Request / Helpdesk Management - Integration Capabilities - Real-time Analytics / Reporting - Mobile Access - Energy / Sustainability Management Value for money 4.4 (8) 4.4 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (8) 4.3 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(3) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Rajesh M. CEO Used the software for: 3-5 years ### "Excellent solution for automating processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2022 We are very happy with eFACiLiTY modules. It has helped us improve productivity efficiency, and bring about transparency within our organization. Pros Ease of use, product functionality & features, customization capabilities and ability to integrate with 3rd party tools. Cons Need to improve on pre-sales process, look and feel of the GUI MI Manager IT Manager IT Used the software for: 3-5 years ### "e-Facility Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 3, 2022 Pros The software provides User friendly web interface Cons Some Super Admin feature of Editing records Engr. Loay A. Gm Used the software for: Less than 1 year ### "Loay al baba" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 23, 2022 Good and usful Pros Modules are isolated and intergrated at the same time Cons Price was abit high commparing with the budget . RC Rajkumar C. Business Used the software for: 3-5 years ### "Value for money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2022 Pros Professional team and fully committed to completing the project. Cons The product has been used for a long time and so far so good. HV HARIKRISHNAN V. DIRECTOR Used the software for: Less than 1 year ### "Best Facility Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 30, 2022 Pros Easy to use, Very efficient, Highly scalable. Cons UI screen can be improved further. Color schema. TR Trainee Trainee Used the software for: I used a free trial ### "Manage your facility using single screen" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 15, 2018 Pros eFacility is having all the features related to facility management starting from premise to visitor. Cons Option to view or raise request and track it. MC Marketing/Training Coordinator Marketing/Training Coordinator Used the software for: 1-3 years ### "Use of eFacility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 Pros This software is simple and easy to use with a lot of options and features to select from according to the need of the organization. Cons So far there hasnt been any issue that has been left unresolved. PR Proprietor Proprietor Used the software for: Less than 1 year ### "A Robust and easy to implement solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2022 Pros It was very easy to use and implement product, very well priced. Cons In some aspects customization was challenging. [View all Reviews](https://www.capterra.com/p/73431/eFACiLiTY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.