--- title: "Lexbe eDiscovery Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Lexbe eDiscovery Platform the right Document Management solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Lexbe eDiscovery Platform 4.6 (60) [View alternatives](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Lexbe eDiscovery Platform Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JM Jeanna M Litigation ParalegalLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “With this feature, I can easily convert documents and deliver them more quickly than if I were to do a full production, especially when the documents are not yet ready for production.“ September 17, 2024 AC Amanda C ParalegalReal Estate, 501 - 1,000 employeesUsed the software for: 1-2 years. “Can sometimes get glitchy when adding a large export.“ September 13, 2024 SW Serena W Partner and Head of Litigation DepartmentLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “It makes getting through a long document review project much easier.“ September 9, 2025 ST Sklar T Legal AssistantLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “I've used Logikull at my last firm and found Lexbe to be less user friendly. “ September 5, 2024 JM Jeanna M Litigation ParalegalLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “As a cloud-based platform, our firm is not restricted to our computers and can review case exhibits from virtually anywhere.“ September 17, 2024 WL William L Legal assistant/ IT managerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Value doesn't hold up with larger cases, user interface is lacking, updates sometimes break doc viewer“ July 25, 2023 MC Michelle C Senior AssociateLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months. “Lexbe has been the most user friendly of all of them and allows my paralegal to get productions done and organized very quickly. “ September 9, 2024 GG Greg G Attorney Legal Services, 51 - 200 employeesUsed the software for: 1-2 years. “Occasionally, it lags and makes it difficult to review large sets of documents.“ May 23, 2023 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LA Lauren A. Paralegal Used the software for: 6-12 months ### "easy to learn, great customer support" February 21, 2018 5.0 We can easily store and find all the documents from our many cases and access them instantly from different computers. Finally moved us away from emailing documents to each other or storing them on several flash drives. Pros I love being able to contact Lexbe whenever I have any questions. Their customer service team is incredibly nice, quick, and helpful. Cons Some parts of the platform are not immediately intuitive but pretty easy to learn over time. It can be a little harder to learn for people who aren't used to working on computers all the time. Review Source Response from Lexbe February 25, 2019 Lauren, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. WT William T. Paralegal Law Practice Used the software for: 2+ years ### "Make Lexbe Your eDiscovery Platform" May 24, 2023 5.0 I would highly recommend Lexbe to any law firm looking for an eDiscovery platform. Pros Lexbe is super easy to learn and use, and is an incredible value. Layout and user interface is much more straight forward than other more costly platforms. You will find ways to use Lexbe's document processing capabilities for other document and communications analyses not necessarily related to discovery. The upload process is so quick and easy and the cost is so reasonable Lexbe becomes a tool you will use almost every day. Once you gain proficiency with Lexbe you will be surprised with how quickly and accurately you can respond to any case research question an attorney might have. Cons I don't like paying for support calls but I understand it's necessary. Review Source Response from Lexbe May 26, 2023 Hi William, Thank you very much for the great review! While we do offer complimentary technical support, if you need us to do something that is case specific, like custodian interviews or supporting a Rule 26(f) conference, then we bill for those engagements. Best Regards, Team Lexbe VR Verified Reviewer Attorney Law Practice Used the software for: Less than 6 months ### "Non-User Friendly and Not Worth the Cost" October 3, 2019 1.0 This software was not practical or user friendly for a law firm. It made the discovery process much more complex than it should have been for production of 50,000 documents. Additionally, we were charged an hourly rate for support (with no disclosure of the fees) when we needed help correcting issues the software created. Pros The best thing about this software was the demonstration during the sales pitch, which made it seem like an incredible software which would be highly user friendly and beneficial to my clients and practice. Cons \* Review of documents did not flow smoothly - lots of time scrolling and clicking to review \* For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative) \* On PST files, attachments were loaded into the bates numbered documents as "placeholders" leaving opposing counsel to guess which native email each bates numbered email went to in order to locate the attachments. \* Opposing counsel could not open the files from the production links Review Source CC Christie C. Paralegal Manager Law Practice Used the software for: 1-2 years ### "Ideal for large volume" September 11, 2024 5.0 Overall, myself and my firm are are extremely happy using Lexbe. It has made document productions, deposition prep, and trial prep so much easier. Pros Lexbe is amazing for large-volume productions and data review. Cons Sometimes the platform can be challenging to navigate for newbies. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Lexbe eDiscovery Platform I used this platform at my previous firm. Review Source SG Satish G. CFO Law Practice Used the software for: 2+ years ### "User interface" May 23, 2023 4.0 I would rate 5 stars for their customer support where they have designed personnel assigned. The client management, reporting and easy of deployment was also very well managed. Pros The most likable feature was the product was super use friendly and how easy it was to integrate into our existing business platform. The case management, access controls and reporting was also top tier. Cons Although this might be biased, I think their pricing could be more competitive with its rivals. Reason for choosing Lexbe eDiscovery Platform Customer service and easy access Review Source EL Earl L. Senior Paralegal Used the software for: 1-2 years ### "Fantastic for organizing, analyzing, and sharing documents" February 20, 2018 4.0 Pros The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents. Cons The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties. Review Source Response from Lexbe February 25, 2019 Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again. FW Fantasia W. Paralegal Law Practice Used the software for: 6-12 months ### "Software Advice" July 26, 2023 5.0 Pros Document production is easy, can generate document/privilege logs Cons The time it takes for some processes to complete Review Source KS Ksenia S. Paralegal Legal Services Used the software for: 1-2 years ### "Simple Interface, Easy to Use, Availability of Options for Document Review and Production" May 25, 2023 5.0 Pros I like how easy it is to generate spreadsheets for privilege logs and/or document production logs with hyperlinks that take you directly to the documents. I like the options available for filtering across data sets, and the speed with which the Professional Services team responds to questions/requests. I like that the more complex uploads are handled by Professional Services. I also appreciate the simplicity of the interface. Cons Some of the Help articles and videos need to be updated. Also, it would be great if Professional Services could tell you how much storage space an email file will take up before it gets uploaded to the platform. Review Source VR Verified Reviewer Business Manager Used the software for: Less than 6 months ### "Recently switched from another e-discovery platform and we're very pleased with Lexbe so far" March 19, 2018 5.0 more efficient e-discovery process Pros Being able to upload our own cases and documents, knowing we have almost full control to work in the portal independently so we won't be charged if we don't want to be for professional service hours. Automatic OCR and the search abilities have significantly enhanced our e-discovery process. Being able to unredact redactions that we had previously made. Cons The only minor thing we don't like is that the redaction boxes are white/"x" and not black. We prefer black but that's a personal preference point. We've also already submitted a feature request, which is really nice that Lexbe takes user feedback seriously. Review Source Response from Lexbe February 25, 2019 Thank you for the review and suggested feature request! We take client feedback extremely serious as our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible. We will contact you once the feature request has been designed, tested and released. VR Verified Reviewer Paralegal and Office Administrator Law Practice Used the software for: 1-2 years ### "Lexbe is intuitive and has the best online help and instructions in any program I've ever seen." May 11, 2023 5.0 It has greatly improved email processing and management of oversized productions. Pros Keyword Search options, exporting contents to spreadsheet and the online help and learning options. Cons Settings for layout and filters could be improved upon and I would like to see some analytics. Reason for choosing Lexbe eDiscovery Platform Price and ease of use. Review Source KM Kerry M. Legal Assistant Legal Services Used the software for: Less than 6 months ### "Review by Kerry MacDonald" August 28, 2024 4.0 Overall experience has been great. Easier to navigate than other programs and very prompt attention when asking for support. Pros It is a lot more user friendly than other document database programs used Cons I have yet to discover any flaws. Some may pop up once I have used the platform more, but for the time being, it is great Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) We found Eclipse not as user friendly as Lexbe Review Source LP Lianna P. Paralegal Law Practice Used the software for: 6-12 months ### "Great e-discovery platform" August 28, 2024 5.0 Positive! The reps are easy work work with and respond to my many many questions timely and happily. Pros Customer service is amazing. Platform is relatively easy to navigate. Cons There is no easy way to download certain data Review Source CT Caitlin T. attorney Law Practice Used the software for: Less than 6 months ### "Easy and Intuitive " May 17, 2023 5.0 The platform has been helpful and easy to use to evaluate large amounts of electronic discovery. Pros The platform is easy and intuitive to use, and the ability to create unique tags and folders for your needs makes organization easy. I also like that there is a feature for your notes, and that you can easily filter through documents to ensure you are seeing the right things each time. Cons It would be helpful if the duplicate/near duplicate filters were a bit more accurate, and even better if there was a way to easily identify the differences between near duplicates, perhaps through a summary or in a side-by-side comparison. Review Source ML Moriah L. Legal Assistant Legal Services Used the software for: 6-12 months ### "Lexbe Document Production" May 11, 2023 5.0 It's been good. Our account rep \[sensitive content hidden\] has been very helpful to answer any questions that we have. Pros I really like the free trainings that they offer every Thursday! It's been a big relief to know there's somewhere to turn. Cons It's a little slow with the actual downloading of production, so make sure that you have plenty of time to do so! Review Source BP Brooke P. Litigation Paralegal Law Practice Used the software for: 6-12 months ### "User friendly and cost efficient for firm" August 28, 2024 5.0 Pros User friendly and cost efficient for firm. Cons There is a wealth of knowledge to be had on Lexbe. This is only partially a con because there is also a wealth of resources to be had, as well! Review Source OL Ola L. Attorney Law Practice Used the software for: Less than 6 months ### "Good product" July 25, 2023 4.0 Pros I like that they are always adding new features. One new one is the option to auto-select the same coding you used for the previous document. This is a good time saver. Cons The de-duplicator doesn't work very well and I still come across a lot of dupes after running it. Review Source BH Brandon H. Paralegal Law Practice Used the software for: Less than 6 months ### "Lexbe Review" May 11, 2023 4.0 Pros I think the product is relatively easy to use. I like the customer service, and integration was fine. Cons Sometimes the UI is clunky and difficult to use, or slow and unpredictable. Review Source KR Kathy R. Attorney Non-Profit Organization Management Used the software for: 1-2 years ### "Great product and company!" July 27, 2016 5.0 Our company first heard of Lexbe through a referral and we contacted them to help us with our litigation. Pros It's easy to use, free processing and excellent customer support. Cons I wish it had a dashboard Review Source Response from Lexbe July 27, 2016 Thank you! JMH Jody Marie H. Paralegal Used the software for: 6-12 months ### "Love this program " February 20, 2018 5.0 Pros Easy to use with so many documents to review, customer service is amazing, the features are easy to use and figure out if you are not computer savey. Review Source VR Verified Reviewer Partner and Head of Litigation Department Law Practice Used the software for: 2+ years ### "Lexbe is great for small firms." September 9, 2025 5.0 Lexbe is a great partner in e-discovery and can assist in the entire discovery process from document review, redaction, production, and privilege log. Pros Lexbe has an intuitive interface and very easy to use. It makes getting through a long document review project much easier. Cons They recently started charging for uploads/ingestion. However, this is a standard charge these days. Alternatives considered [Nextpoint](https://www.capterra.com/p/114099/Nextpoint/) Reason for choosing Lexbe eDiscovery Platform Free ingestion or uploads. This helped distinguish the cost of the product. Review Source JM Jeanna M. Litigation Paralegal Law Practice Used the software for: 6-12 months ### "Firm go-to e-discovery platform. " September 17, 2024 5.0 Lexbe provides a solution to review and organize a large volume of documents, emails, reports, etc. in one central location. As a cloud-based platform, our firm is not restricted to our computers and can review case exhibits from virtually anywhere. This is particularly useful when someone is unable to be in the office but still needs to complete work. I appreciate using the briefcase exporting feature because I have a couple of attorneys who prefer not to review documents within the platform. With this feature, I can easily convert documents and deliver them more quickly than if I were to do a full production, especially when the documents are not yet ready for production. Pros Lexbe is known for its professional and prompt services, making it the ideal choice for handling complex projects. The analysis tab provides different angles of a search that the attorney may have overlooked initially. Its numerous search and filtering options ensure that finding a document is nearly foolproof. Features like Co-Pilot have been invaluable for enhancing witness summaries and understanding information more effectively. Cons However, the platform's lack of user-friendliness can be a drawback. This is something that I've noticed that some of our older attorneys are hesitant to use the system. Despite its many search and filter options, it can be challenging to locate a document, especially for new users who may feel overwhelmed by the multitude of choices. It would be helpful to be able to sort while in the reviewing part. I think it would be beneficial to have an easier way to save a filter where you can name it and have it saved globally through the system. For example, if there is a special search I like to use to help remove non-responsive materials, I would like to be able to use that same search in other cases. I believe it would be helpful for billing purposes to pay for the OpenAI through the Lexbe platform, especially since it is only charged whenever you use the Co-Pilot add-on. It would be great to figure out a way to charge it to that specific case. Also, I would like to know if I can be notified when things are added to a case as an administrator, so I can be more aware of when we are getting close to our monthly quota Alternatives considered [Nextpoint](https://www.capterra.com/p/114099/Nextpoint/)[Logikcull](https://www.capterra.com/p/142299/Logikcull/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Lexbe eDiscovery Platform My firm was already using Lexbe, and it was the first e-discovery platform that I started using at this firm. Since I am technology-savvy, I found it relatively easy to use. The support staff and customer service are the main reasons why we continue to use this software. Review Source DK Dean K. Attorney Legal Services Used the software for: 1-2 years ### "First Choice For Small Firms and E-Discovery Novices" July 27, 2023 5.0 Our law firm has limited experience in cases which involve e-discovery from large datasets. These often involve a smaller entity or even an individual taking on a large company. Lexbe has been helpful to us in data collection in responding to discovery and reviewing documents obtained in discovery. We have some experience with other online programs. We find that they are not as user friendly, and they are separate from the e-discovery vendor that consults and collects the data. This leads to a breakdown in support. The level of customer service at Lexbe is truly superior. Fast to respond. Explanations are understandable and advice is practical and easy to implement. We couldn't be more pleased. Pros Lexbe is a user friendly but still very powerful e-discovery tool. Cons I am hard pressed to find a drawback in Lexbe. I hope that it continues to find more widespread use because that will facilitate cooperation with other counsel. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) Easier to use and more economical than Relativity Review Source CB Cheryl B. Litigation Paralegal Law Practice Used the software for: 2+ years ### "Lexbe Feedback" August 28, 2024 5.0 I have had a great experience with Lexbe so far in uploading documents, reviewing and running document productions. Pros The ease of setup and use. Very user friendly. Cons I wish there was more space to add comments when reviewing documents, but it is not a big problem. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) The law firm made the switch when it came up for renewal. Review Source MP Michelle P. Litigation Paralegal Law Practice Used the software for: 1-2 years ### "Lexbe from a Litigation Paralegal's point of view " August 28, 2024 5.0 It has been great and the webinars and availability of the professional services team are excellent resources. Pros I like the ease of use and the features aren't buried in the platform but accessible and easy to navigate. Cons I would like to see added features for transcript summarization, transcript and audio/video synchronization (for trial exhibits) and chronology tools. Switched from [eDiscovery](https://www.capterra.com/p/119806/Ipro-eDiscovery-Suite-Cloud/) The cost was high and Lexbe had better features Review Source JH Jodi H. Paralegal Legal Services Used the software for: 1-2 years ### "Not your Everyday E-Discovery Platform" September 6, 2024 5.0 We enjoy the hands-on set up of the Lexbe platform. It is easy to use and navigate. The professional services team is always available and quick to respond and step in to assist when needed. There is also frequent training available. Pros The ease of use. The ability to upload documents, review documents, and run production sets in-house. The ability to save complex searches either on a user or case level. The ability to see the history of review of a document. Cons When crafting search terms and proximity search terms other e-discovery platforms syntax for the searches may not always be compatible with Lexbe. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Lexbe eDiscovery Platform Cost, ease of use, professional services option. 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