# Page 2 | Lexbe eDiscovery Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Lexbe eDiscovery Platform the right Electronic Discovery solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews --- Lexbe eDiscovery Platform 4.6 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Lexbe eDiscovery Platform ## Showing most helpful reviews Showing 26-50 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Michelle P. Litigation Paralegal Law Practice Used the software for: 1-2 years ### "Lexbe from a Litigation Paralegal's point of view " August 28, 2024 5.0 It has been great and the webinars and availability of the professional services team are excellent resources. Pros I like the ease of use and the features aren't buried in the platform but accessible and easy to navigate. Cons I would like to see added features for transcript summarization, transcript and audio/video synchronization (for trial exhibits) and chronology tools. Switched from [eDiscovery](https://www.capterra.com/p/119806/Ipro-eDiscovery-Suite-Cloud/) The cost was high and Lexbe had better features Review Source AA Alberto A. Paralegal Legal Services Used the software for: 1-2 years ### "Lexbe is great" September 5, 2024 5.0 Great. Easy to use. Your tech support is always willing to help with massive uploads. Lexbe is the go to at this point for our firm’s litigation team. Pros Easy to use. Your tech support is always willing to help with massive uploads. Lexbe is the go to at this point for our firm’s litigation team. Cons The app, I feel it can be more user friendly Review Source AC Amanda C. Paralegal Real Estate Used the software for: 1-2 years ### "Good for small and medium sized doc review " September 13, 2024 5.0 My experience has been great so far, but working with large exports can be challenging at tkmes3 Pros Easy to use features and it's simple to review documents. Cons Can sometimes get glitchy when adding a large export. Review Source LP Lianna P. Paralegal Law Practice Used the software for: 6-12 months ### "Great e-discovery platform" August 28, 2024 5.0 Positive! The reps are easy work work with and respond to my many many questions timely and happily. Pros Customer service is amazing. Platform is relatively easy to navigate. Cons There is no easy way to download certain data Review Source MC Michelle C. Senior Associate Law Practice Used the software for: 6-12 months ### "Great platform" September 9, 2024 5.0 I've used many doc review platforms including Disco, Relativity, and Evergreen. Lexbe has been the most user friendly of all of them and allows my paralegal to get productions done and organized very quickly. I never have had a production issue when using Lexbe. Pros Extremely easy to use and to customize -- all searches and organization can be done in house! Cons Every once in a while I had trouble with a document image loading to perform a redaction, but the load just took a little time. Otherwise no issues. Review Source JF Janice F. Assistant Legal Services Used the software for: Less than 6 months ### "Capterra Review" September 6, 2024 5.0 No complaints! I haven't used the product to its fullest extent as it's fairly new to our firm, but so far my experience is pretty good! Pros Very easy to use. I haven't used the product to its fullest extent as it's fairly new to our firm, but have found it user-friendly Cons I haven't come across anything so far. I haven't used the product to its fullest extent as it's fairly new to our firm. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Decision made by our firm management staff Review Source AG Amanda G. Legal Assistant Legal Services Used the software for: Less than 6 months ### "Great Customer Service with Lexbe Subscription" August 28, 2024 4.0 I am the legal assistant and so, I am in charge of uploading the documents to the cases. I have the easiest of the jobs among the firm. Uploading the folders of documents was relatively easy. There were a few points of frustration and delays, but overall, I had no issues with Lexbe, and I really appreciated the customer service aspect of Lexbe as well. Pros The assistance from the representatives at Lexbe. They are always checking in with us and making sure we are happy/satisfied. They are always around for questions. They respond very quickly. Cons Lexbe is not altogether user friendly. It gets a little frustrating at times. It should be a little more simplified than what it is. Review Source SG Shelly G. Paralegal Legal Services Used the software for: Less than 6 months ### "Happy Customer" September 12, 2024 5.0 I have had great luck with responsiveness and helpfulness of the representatives. Pros The platform is extremely user friendly. Cons I am still very new to the platform so difficult to say. Review Source BP Brooke P. Litigation Paralegal Law Practice Used the software for: 6-12 months ### "User friendly and cost efficient for firm" August 28, 2024 5.0 Pros User friendly and cost efficient for firm. Cons There is a wealth of knowledge to be had on Lexbe. This is only partially a con because there is also a wealth of resources to be had, as well! Review Source WT William T. Paralegal Law Practice Used the software for: 2+ years ### "Make Lexbe Your eDiscovery Platform" May 24, 2023 5.0 I would highly recommend Lexbe to any law firm looking for an eDiscovery platform. Pros Lexbe is super easy to learn and use, and is an incredible value. Layout and user interface is much more straight forward than other more costly platforms. You will find ways to use Lexbe's document processing capabilities for other document and communications analyses not necessarily related to discovery. The upload process is so quick and easy and the cost is so reasonable Lexbe becomes a tool you will use almost every day. Once you gain proficiency with Lexbe you will be surprised with how quickly and accurately you can respond to any case research question an attorney might have. Cons I don't like paying for support calls but I understand it's necessary. Review Source Response from Lexbe May 26, 2023 Hi William, Thank you very much for the great review! While we do offer complimentary technical support, if you need us to do something that is case specific, like custodian interviews or supporting a Rule 26(f) conference, then we bill for those engagements. Best Regards, Team Lexbe Patrick B. Paralegal Law Practice Used the software for: 1-2 years ### "I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees" December 4, 2017 5.0 The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases. Pros Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform. Cons Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along. Review Source Response from Lexbe February 25, 2019 Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed. EL Earl L. Senior Paralegal Used the software for: 1-2 years ### "Fantastic for organizing, analyzing, and sharing documents" February 20, 2018 4.0 Pros The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents. Cons The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties. Review Source Response from Lexbe February 25, 2019 Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again. FW Fantasia W. Paralegal Law Practice Used the software for: 6-12 months ### "Software Advice" July 26, 2023 5.0 Pros Document production is easy, can generate document/privilege logs Cons The time it takes for some processes to complete Review Source MJ Mollie J. Associate Attorney Law Practice Used the software for: 1-2 years ### "Its Fine For Smaller Projects" May 23, 2023 3.0 Pros Keyword search is the best feature, especially for the projects we use Lexbe for. Cons Not being able to open more than one document at a time limits its effectiveness. Review Source Response from Lexbe May 26, 2023 Hi Mollie - Thanks for your review of the Lexbe eDiscovery Platform. The platform doesn't have any limitations on the number of documents that you can open at a time. In addition, we have a document comparison feature which provides a color coded visual comparison between two different documents or document versions with both of them being open and visible side-by-side or line-by-line. We'd be happy to provide you with some complimentary training to ensure you're comfortable utilizing these features. Thanks - Lexbe DA Denise A. Paralegal Manager Law Practice Used the software for: 2+ years ### "Lexbe is an Easy to Use eDiscovery Platform" August 28, 2024 4.0 We've been using Lexbe for over a decade and it has improved with technology. Productions are very easy to run and document uploads are fast and simple. Pricing is great! Pros They are constantly upgrading their platform to improve their product. It is easy to use and share with co-counsel. It is ADA compliant. Their service is phenomenal!! Cons They don't often warn you before an upgrade so you may be in the middle of a big project and end up have to learn how to use the upgrade. (normally they have way to go back to the prior version). Review Source CH Connor H. Paralegal Used the software for: 6-12 months ### "I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier" February 21, 2018 5.0 Pros Simple, easy to use interface, especially since latest update Document production & bates stamping quick and easy Cons Search functionality is imprecise: occasionally returns false positives Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful) Review Source Response from Lexbe February 25, 2019 Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads. WL William L. Legal assistant/ IT manager Law Practice Used the software for: 2+ years ### "Solid Inexpensive Platform" July 25, 2023 4.0 Pros Regularly adding features to be more competitive with more robust platforms, per GB pricing is great for smaller cases Cons Value doesn't hold up with larger cases, user interface is lacking, updates sometimes break doc viewer Alternatives considered [DISCO](https://www.capterra.com/p/156704/DISCO/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Lexbe eDiscovery Platform Price Review Source VR Verified Reviewer Paralegal and Office Administrator Law Practice Used the software for: 1-2 years ### "Lexbe is intuitive and has the best online help and instructions in any program I've ever seen." May 11, 2023 5.0 It has greatly improved email processing and management of oversized productions. Pros Keyword Search options, exporting contents to spreadsheet and the online help and learning options. Cons Settings for layout and filters could be improved upon and I would like to see some analytics. Reason for choosing Lexbe eDiscovery Platform Price and ease of use. Review Source CO Carmen O. Paralegal Used the software for: 6-12 months ### "Okay product." February 21, 2018 4.0 Pros It's relatively easy to use. Sometimes it runs very fast. Easy to upload files. Easy to make folders and tags. Cons Buggy. Sometimes slow. Has functionality flaws that sometimes make it difficult to use. For example, you can't redact things that are larger than the normal size paper, bc the redaction viewer is too small. Review Source Response from Lexbe February 25, 2019 Carmen, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. We made an update later in 2018 that now allows for redacting oversized images, so the issue you raised should not be a concern. Please let us know if you run into anything else and we'll address it. JT Jessica T. Legal Assistant Legal Services Used the software for: 2+ years ### "Highly Recommend for all E-discovery needs " August 28, 2024 5.0 Pros The available help and technical support were fantastic in the learning process. Cons Uploading large production jobs for E-discovery Review Source ML Matthew L. Used the software for: ### "Great bang for your buck" December 14, 2016 4.0 PROS: \* Value. Lexbe is a very inexpensive and cost-effective e-discovery solution, such that even solo practitioners and small law firms can use it on a day-to-day basis without breaking the bank. \* Functionality. The platform has all the features one needs to satisfy basic ESI processing/production needs, and most of the advanced features of its larger competitors. \* Speed. Lexbe has a very quick turnaround on processing, searches, and production runs. \* Mobility. Because Lexbe is a hosted solution, a user can search for and retrieve documents from anywhere (which comes in very handy when one needs a document on the fly, such as during a deposition or hearing). \* Support. Lexbe staff respond to inquiries quickly and knowledgeably. \* Contextual help links. Lexbe's Help link immediately pulls up support articles related to what the user actually sees on his or her screen. While this feature may sound simple, this eliminates the headaches of trying to find the right help article for a problem. Cons: \* The Lexbe interface is not as aesthetically pleasing or intuitive as many competitors. Review Source Response from Lexbe February 25, 2019 Mathew, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. SH Stephanie H. Paralegal Legal Services Used the software for: 6-12 months ### "Lexbe for the Paralegal" May 23, 2023 4.0 Pros Extremely efficient for review of thousands of email correspondence produced in discovery. Cons The platform could be a little more user-friendly and contain more efficient ways to sort large amounts of data. Review Source VR Verified Reviewer Partner Law Practice Used the software for: 2+ years ### "Great for our E Discovery project" May 12, 2023 4.0 Overall great product, easy to use and good for large-scale e-discovery projects with numerous users. Pros Ease of sorting and finding under various different search options. Cons It felt like going through a lot of different drop down options before I was used to finding my searches. Review Source CT Caitlin T. attorney Law Practice Used the software for: Less than 6 months ### "Easy and Intuitive " May 17, 2023 5.0 The platform has been helpful and easy to use to evaluate large amounts of electronic discovery. Pros The platform is easy and intuitive to use, and the ability to create unique tags and folders for your needs makes organization easy. I also like that there is a feature for your notes, and that you can easily filter through documents to ensure you are seeing the right things each time. Cons It would be helpful if the duplicate/near duplicate filters were a bit more accurate, and even better if there was a way to easily identify the differences between near duplicates, perhaps through a summary or in a side-by-side comparison. Review Source ML Moriah L. Legal Assistant Legal Services Used the software for: 6-12 months ### "Lexbe Document Production" May 11, 2023 5.0 It's been good. Our account rep \[sensitive content hidden\] has been very helpful to answer any questions that we have. Pros I really like the free trainings that they offer every Thursday! It's been a big relief to know there's somewhere to turn. Cons It's a little slow with the actual downloading of production, so make sure that you have plenty of time to do so! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.