Simply Amazing Software

HelpDesk Pro



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Simply Amazing Software
  • www.helpdeskpro.net

About HelpDesk Pro

100% web-based, and designed from the ground up to be simple and intuitive for end-users and operators.


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HelpDesk Pro Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Live Chat
  • Multi-Channel Communication
  • Network Monitoring
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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