Simply Amazing Software

HelpDesk Pro

5 / 5 1 review


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Simply Amazing Software
  • www.helpdeskpro.net

About HelpDesk Pro

100% web-based, and designed from the ground up to be simple and intuitive for end-users and operators.


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HelpDesk Pro Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

HelpDesk Pro Reviews Recently Reviewed!


Best help desk software out there

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This has to be my most favorite help desk system out there. It is very easy to use, track, and report on all your help desk issues, and staff.

Cons: Just an amazing system, the pricing could be better, but you will not get a better value for your money.