# Calyx Point Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Calyx Point Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more. Source: https://www.capterra.com/p/73554/Calyx-Point --- # Calyx Point Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Calyx Point ## What is Calyx Point? Calyx is an established provider of compliant mortgage software solutions used by banks, credit unions, mortgage lenders, and brokerages nationwide. The companys easy-to-use technology, including its online borrower interview, loan origination systems, and secure electronic signature software, is designed to streamline, integrate and optimize all phases of the loan process for customers of various sizes, workflows, channels, and complexities. ## What is Calyx Point used for? [Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/) Top alternative Featured Overall rating Based on 53 user reviews Reviews sentiment Positive 58% Neutral 15% Negative 26% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Calyx Point?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.calyxsoftware.com&name=Calyx Point) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Calyx Point 3.5 (53) VS. [4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (53) Ease Of Use 4.7 (116) Value For Money 3.2 (48) Value For Money 4.7 (106) Customer Service 3.0 (50) Customer Service 4.8 (115) ## Calyx Point alternatives [4.8 (5)](https://www.capterra.com/p/166075/Financial-CRM/#reviews) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (8)](https://www.capterra.com/p/193776/Centrex-CRM-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/73554/Calyx-Point/alternatives/) ## FAQs about Calyx Point Overview ### Which roles and teams benefit most from Calyx Point? Calyx Point is most used by mortgage brokers, loan officers, mortgage specialists, and lending operations teams that manage loan origination, processing, and closing workflows. Owners, presidents, and other executives use it to oversee pipeline performance, compliance, and transaction accuracy, while coordinators and administrative staff streamline documentation and borrower file management. Answer based on 53 reviews Overview ### What company size and industries is Calyx Point built for? Calyx Point is built mainly for small financial-services lenders and real-estate firms, with 90% of reviewers from small businesses and 41% from Financial Services. It also serves Real Estate at 39% and Banking at 16%, especially lenders, brokers, mortgage bankers, community banks, credit unions, nonprofits, and loan origination. Answer based on 53 reviews Features and Usability ### What are the key features of Calyx Point? Calyx Point includes core loan origination and loan processing features for mortgage workflows, plus document management, borrower management, and pipeline management. Common differentiators include electronic applications, electronic signature, pre-qualification calculations, customizable fields and rules, and file organization with shared folders for team-based mortgage processing. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Calyx Point integrate with? Calyx Point integrates with CreditCore. The available catalog and reviewer data in this prompt identify CreditCore as the named third-party platform connected with Calyx Point, supporting loan origination workflows and related mortgage processing tasks. Answer based on 6 reviews Getting Started and Support ### How good is Calyx Point phone support? Calyx Point phone support often frustrates users with long hold times, slow callbacks, and unresolved tickets during urgent issues. Mortgage brokers, administrators, and processors commonly want faster help and clearer communication, though some long-time customers and account admins report helpful support experiences when they do reach the right representative. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does Calyx Point offer? Calyx Point provides documentation for teams that need written reference materials during setup and day-to-day use. This format supports self-paced review of product steps, feature details, and process notes, giving users a place to check information whenever needed. Answer based on 9 reviews Getting Started and Support ### What customer support options does Calyx Point offer, and how do users rate the experience? Calyx Point offers chat support. User feedback on support is mixed: some describe representatives as accessible, helpful, and informative, while many report long waits, delayed follow-ups, missed callbacks, and unresolved technical issues. Several users also say support quality has declined over time, especially during software problems or major updates. Answer based on 18 reviews Features and Usability ### Is Calyx Point easy to use? Calyx Point feels easy to learn for many mortgage professionals, especially teams already familiar with traditional loan forms. Loan officers and small broker shops often like the clear data-entry screens, navigation, and customization, though some users find the interface dated, setup time-consuming, and newer updates harder to adapt to. Answer based on 31 reviews Bugs and issues ### Does Calyx Point have a lot of bugs or technical issues? Calyx Point shows frequent stability concerns for many mortgage teams, especially around updates, calculations, printing, and data flow between forms. Some long-time users describe earlier versions as more dependable, but recent feedback often mentions glitches, lockouts, rollout problems, and workarounds that can disrupt loan processing and daily operations. Answer based on 20 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Loan Processing 2.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Collect, organize, and prepare loan information to send to the lender for approval Document Management 3.0 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Online Applications 2.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Ability to fill out and submit application forms on the web Automated Decisioning/Underwriting 3.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Audit Trail 2.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Customer Management 3.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Calyx Point 21 features Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Searchable database of information about loan borrowers Type of loan used to finance construction projects Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Store and organize information about customers and previous interactions Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Automate maintenance of escrow accounts on behalf of borrowers Process of securing a loan from a bank or any other lender. Collect, organize, and prepare loan information to send to the lender for approval Process of collecting loan interest and escrow payments from a borrower. Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Manage the accounting and financial aspects of multiple locations or companies in a single location Ability to fill out and submit application forms on the web Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. The initial step in the mortgage workflow Features 3.5 (52) 3.5 Based on 52 reviews ## Pricing Value for money 3.2 (48) Value for money 3.2 (48) 3.2 Based on 48 reviews ## Support, customer service and training options Customer Service 3.0 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (50) 3.0 Based on 50 reviews ## User reviews Overall rating 3.5 Based on 53 reviews Filter by rating 5(17) 4(14) 3(8) 2(7) 1(7) Mentioned topic Sorted by most recent AB Alysson B. Controller Banking ### "Industry Standard for Mortgage Brokers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 19, 2024 The company I work for was already using Calyx Point so I was not exposed to implementation. It was the first time I used this software and I found it intuitive and easy to acclimate to. I was impressed with the robust amount of features. Pros Ease of use, reporting function and customization make this software user friendly and flexible. Robust features make this an ideal solution for mortgage brokers. Cons We were unable to utilize this system as a mortgage banker, only as a mortgage broker. As a broker, we liked the system a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joan G. Loan Officer Financial Services ### "Worst LOS System" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2024 This is a bad, expensive and super glitchy software. Pros This software has so many issues all the time I cant think of a good thing. Cons Constant issues working this LOS. Stay away!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Owner Financial Services ### "Seasoned veteran user of Point" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 26, 2024 Customer service is great, i would like to see something cutting edge from them to stay on top of the LOS for mortgage lending. Pros Point is simple to use and is effective, I wish they would be able to be compatible with Mac. Cons doesn't integrate with any good CRM service, they have their own CRM but it isn't efficient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lauran H. Production Manager Financial Services ### "Moving Away From Calyx Point Was One of Our Best Decisions" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 26, 2024 We only regret that we didn't leave sooner. We are sooooooo incredibly thrilled with LendingPad and would recommend it to any and every mortgage broker, lender, and anyone in the industry. We put off the move for a long time since it's such a big undertaking - especially with a small team. It was easy, quick, and painless to make the move to LendingPad and we are ridiculously glad we did. We were so ready to be done with Calyx Point after how they handled the new URLA rollout. We were dead in the water, unable to run AUS, unable to preapprove clients, unable to PRINT an application!! They had MONTHS to prepare for the changes and it was a complete disaster. We tried to hold on for awhile and finally decided that it was beyond time for us to make a move to a faster and more adaptable web-based platform. LendingPad is agile, user friendly, simple, quick to deploy, and their customer service is spectacular! Pros For most of our team, we'd worked in the software before and it was familiar. It was easier to customize and personalize than Encompass (our prior software), because Encompass was more built for giant lenders. Calyx was more adaptable (and affordable!) for us as a small broker. I really appreciated being able to create custom rules and be able to create a very personalized experience for our team. We had pretty good experiences with the Zip online application process - clients seemed to have a positive experience. Cons They handled the new URLA rollout so poorly, it was unbelievable. They weren't prepared, the software changes weren't ready, and it was a disaster. Our company was dead in the water and we couldn't function for far too long. It was a technical nightmare and we lost faith in and respect for Calyx really quickly. It's a bit of a dinosaur of a software and isn't at all easy to update, adapt, or keep up with industry changes. There's some work-arounds, but that isn't always efficient. It's often band-aids on top of band-aids because the software is too clunky for them to actually fix and improve. We were really disappointed in customer service. I honestly still have technical support tickets I opened 7 years ago that I never got a response on. There were a lot of ongoing issues and we decided we weren't willing to stay any longer. Switched from [Encompass](https://www.capterra.com/p/135344/Encompass/) Encompass was too big for our organization, too complicated, and not easily customizable without a dedicated and trained person who was a full-time Encompass manager. Getting customer service was next to impossible. Reasons for choosing Calyx Point We chose Calyx Point because it was much more affordable for the size of our company than Encompass. It was more customizable and you didn't need a dedicated IT person to run it. The other main reason that we selected it was because it was familiar - most of our employees had used it before at prior companies. The devil we know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Ron G. Operatons Manager Real Estate ### "My Review of Calyx Point after 5 years of Use" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 March 13, 2024 Calyx point is a fair and entry level Loan Origination System that seeks to benefits its loan originators by a simple and easy to use system, but due to its old interface, it is hard to grow and advance on a system like this, especially when expanding. Pros Its simple system allows a steamline imports and exports of basic information that is core and needed to a loan file. Cons It is an old and CPU intensive system that has no modern touch, does not allow more complicated tasks and transfers of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jason H. Owner Real Estate ### "Don’t love Point" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 March 8, 2024 Pros Easy system to navigate even if it’s an old look Cons Having to install on each computer is horrible. Makes zero sense Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mayra G. Loan Processor Real Estate ### "Calyx Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2024 I love calyx and will continue using it. Pros After using Calyx for 20+ years, it is easy to use and navigate. Cons Updates were not my favorite specially when the loan application went from 4 pages to 8.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NV Neena V. CEO Financial Services ### "Calyx is easy and has great customer service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2023 I have had the privilege of being a part using Calyx team for an impressive span of 21 years. Throughout this extensive tenure, I have consistently found the Calyx platform to be remarkably user-friendly, facilitating seamless navigation and operation. Furthermore, what truly sets Calyx apart is the genuine compassion and dedication exhibited by its staff, who consistently prioritize the needs and satisfaction of their customers. Pros I greatly appreciate the accessibility of customer service representatives, as it instills a sense of confidence and reassurance in my interactions with the company. Moreover, the prospect of being able to personally engage with the owner, especially in urgent circumstances requiring assistance, exemplifies a level of dedication and commitment that is truly commendable.Go \[sensitive content hidden\] ! Cons There is nothing to complain about. You can even change the colors of the screens! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Raymundo R. System Administrator Real Estate ### "Overall its a loan origination that is ok to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 25, 2023 Overall Calyx Point has been ok with all its traditional uses. It has been a standard for years but has not done a great job of creating an amazing web version of its platform. Pros I like the fact that it's easy to use and its great at easily putting an application together. Cons I didn't like that their web version is not as good as other Loan origination systems. It lacks good support and enhancements that will allow faster application processes. Alternatives considered [Encompass](https://www.capterra.com/p/37038/Encompass360/) Reasons for choosing Calyx Point Because it was well-known in the industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mark W. Mortgage Broker Financial Services ### "Calyx Point LOS Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 March 13, 2023 It served the purpose of creating 3.2 files. en the 3.4 file was rolled out, it was completely botched by Calyx and forced us to move to another LOS. Glad to no longer use it. Pros Extremely basic data entry, making it fairly easy to train other employees for dat input. Cons Functionality, the need for tricking the system to read correctly. Not web-based. Reasons for choosing Calyx Point Known at the time/familiar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/73554/Calyx-Point/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mortgage Automator vs Calyx Point](https://www.capterra.com/compare/73554-191761/Calyx-Point-vs-Mortgage-Automator)