---
title: "Calyx Point Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Calyx Point Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more."
source_url: "https://www.capterra.com/p/73554/Calyx-Point/"
page_type: "product"
language: "en"
---

# 

 Calyx Point Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Calyx Point

## What is Calyx Point?

Calyx is an established provider of compliant mortgage software solutions used by banks, credit unions, mortgage lenders, and brokerages nationwide. The companys easy-to-use technology, including its online borrower interview, loan origination systems, and secure electronic signature software, is designed to streamline, integrate and optimize all phases of the loan process for customers of various sizes, workflows, channels, and complexities.

## What is Calyx Point used for?

[Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

58%

Neutral

15%

Negative

26%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Calyx Point

3.5 (53)

VS.

[4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (53)

Ease Of Use

4.7 (116)

Value For Money

3.2 (48)

Value For Money

4.7 (106)

Customer Service

3.0 (50)

Customer Service

4.8 (115)

## Calyx Point alternatives

[4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting price

$75000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/)

[4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/)

[View all alternatives](https://www.capterra.com/p/73554/Calyx-Point/alternatives/)

## FAQs about Calyx Point

Overview

### Which roles and teams benefit most from Calyx Point?

Calyx Point is most used by mortgage brokers, loan officers, mortgage specialists, and loan processors who need to manage applications, structure loans, and move files efficiently through underwriting and closing. Brokerage owners, presidents, and other executives benefit from streamlined operations, compliance oversight, and better visibility into lending workflows.

Answer based on 53 reviews

Overview

### What company size and industries is Calyx Point built for?

Calyx Point is built mainly for small businesses in mortgage-related financial services, with 90% of reviewers from small companies and 41% from Financial Services. It also serves Real Estate at 39% and Banking at 16%, especially lenders, brokers, mortgage bankers, community banks, credit unions, nonprofits, and loan origination teams.

Answer based on 53 reviews

Features and Usability

### What are the key features of Calyx Point?

Calyx Point includes core loan origination and loan servicing features for mortgage workflows, plus borrower management, pre-qualification, and automated underwriting. Common differentiators include document management with electronic signature, online and electronic applications, pipeline management, and reporting with customizable fields and file organization for mortgage teams.

Answer based on 31 reviews

Limitations

### Does Calyx Point have a lot of bugs or technical issues?

Calyx Point shows frequent stability problems for many mortgage teams, especially around updates, calculations, printing, and data flowing between forms. Some long-time users report periods of reliable use, but the overall feedback points to recurring glitches, disruptive rollout problems, and workarounds that can slow loan processing and create risk.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Calyx Point integrate with?

Calyx Point integrates with CreditCore, a third-party platform mentioned in reviewer feedback. No other integrations are identified in the provided data, so CreditCore is the only confirmed connection available here.

Answer based on 6 reviews

Getting Started and Support

### How good is Calyx Point phone support?

Calyx Point struggles to deliver consistent phone support, with many mortgage users describing long hold times, delayed callbacks, and unresolved tickets. Some administrators and long-time customers report helpful experiences, but the broader pattern suggests support quality varies and can become a serious problem when production issues block daily lending work.

Answer based on 18 reviews

Getting Started and Support

### What training and onboarding options does Calyx Point offer?

Calyx Point provides documentation to support team training and onboarding. This written reference material can help users review product features, follow setup steps, and check procedures as needed during early use and ongoing reference.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Calyx Point offer, and how do users rate the experience?

Calyx Point offers chat support. User experience with support is mixed: some describe representatives as accessible, helpful, and informative, while many report long waits, slow or missing callbacks, delayed responses to technical issues, and frustration during urgent problems or major software changes.

Answer based on 18 reviews

Features and Usability

### Is Calyx Point easy to use for mortgage teams?

Calyx Point feels easy to learn for many mortgage brokers and loan officers, especially for basic data entry and loan applications. Familiar mortgage forms, clear input fields, and customization help daily work, though new users can find navigation clunky, setup time-consuming, and major updates harder to adapt to.

Answer based on 31 reviews

## Features

AI summary

Based on 350 Loan Servicing reviews

Capterra reviewers highlight these as the features buyers care about most when choosing loan servicing software:

-   **Borrower Management** (**54%** of reviewers rated this feature as critical)
-   **Payment Collection** (**57%**)
-   **Loan Portfolio Management** (**66%**)

Calyx Point includes **Borrower Management**, which helps teams keep borrower records organized and maintain clear communication throughout the loan lifecycle. However, it does not offer **Payment Collection** or **Loan Portfolio Management**. Instead, the product provides **Loan Processing** (**53%**) and **Document Management** (**43%**), giving teams other useful tools for handling loan workflows and keeping files in order. These features help businesses manage borrower information, process applications more efficiently, and maintain accurate documentation.

Borrower Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Searchable database of information about loan borrowers

Loan Processing

2.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Collect, organize, and prepare loan information to send to the lender for approval

Document Management

3.0 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Online Applications

2.2 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

Automated Decisioning/Underwriting

3.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower

Audit Trail

2.7 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Calyx Point 21 features

### All Features
- Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower
- Borrower Management: Searchable database of information about loan borrowers
- Construction Loans: Type of loan used to finance construction projects
- Contact Management: Manage, organize, and store contact information
- Credit Reporting: Report customer payment history and outstanding debts to credit bureaus
- Customer Management: Store and organize information about customers and previous interactions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Signature: Digitally sign online documents
- Escrow Management: Automate maintenance of escrow accounts on behalf of borrowers
- Loan Origination: Process of securing a loan from a bank or any other lender.
- Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval
- Loan Servicing: Process of collecting loan interest and escrow payments from a borrower.
- Mortgages: Type of loan used to purchase real estate
- Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location.
- Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location
- Online Applications: Ability to fill out and submit application forms on the web
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-Qualification: The initial step in the mortgage workflow

---

Features

3.5 (52)

3.5

Based on 52 reviews

## Pricing

Value for money

3.2 (48)

Value for money

3.2 (48)

3.2

Based on 48 reviews

## Support, customer service and training options

Customer Service

3.0 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (50)

3.0

Based on 50 reviews

## User reviews

Overall rating

3.5

Based on 53 reviews

Filter by rating

5(17)

4(14)

3(8)

2(7)

1(7)

Mentioned topic

Sorted by most recent

AB

Alysson B.

Controller

Banking

### "Industry Standard for Mortgage Brokers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 19, 2024

The company I work for was already using Calyx Point so I was not exposed to implementation. It was the first time I used this software and I found it intuitive and easy to acclimate to. I was impressed with the robust amount of features.

Pros

Ease of use, reporting function and customization make this software user friendly and flexible. Robust features make this an ideal solution for mortgage brokers.

Cons

We were unable to utilize this system as a mortgage banker, only as a mortgage broker. As a broker, we liked the system a lot.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joan G.

Loan Officer

Financial Services

### "Worst LOS System"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 4, 2024

This is a bad, expensive and super glitchy software.

Pros

This software has so many issues all the time I cant think of a good thing.

Cons

Constant issues working this LOS. Stay away!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amanda B.

Owner

Financial Services

### "Seasoned veteran user of Point"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 26, 2024

Customer service is great, i would like to see something cutting edge from them to stay on top of the LOS for mortgage lending.

Pros

Point is simple to use and is effective, I wish they would be able to be compatible with Mac.

Cons

doesn't integrate with any good CRM service, they have their own CRM but it isn't efficient

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lauran H.

Production Manager

Financial Services

### "Moving Away From Calyx Point Was One of Our Best Decisions"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 26, 2024

We only regret that we didn't leave sooner. We are sooooooo incredibly thrilled with LendingPad and would recommend it to any and every mortgage broker, lender, and anyone in the industry. We put off the move for a long time since it's such a big undertaking - especially with a small team. It was easy, quick, and painless to make the move to LendingPad and we are ridiculously glad we did. We were so ready to be done with Calyx Point after how they handled the new URLA rollout. We were dead in the water, unable to run AUS, unable to preapprove clients, unable to PRINT an application!! They had MONTHS to prepare for the changes and it was a complete disaster. We tried to hold on for awhile and finally decided that it was beyond time for us to make a move to a faster and more adaptable web-based platform. LendingPad is agile, user friendly, simple, quick to deploy, and their customer service is spectacular!

Pros

For most of our team, we'd worked in the software before and it was familiar. It was easier to customize and personalize than Encompass (our prior software), because Encompass was more built for giant lenders. Calyx was more adaptable (and affordable!) for us as a small broker. I really appreciated being able to create custom rules and be able to create a very personalized experience for our team. We had pretty good experiences with the Zip online application process - clients seemed to have a positive experience.

Cons

They handled the new URLA rollout so poorly, it was unbelievable. They weren't prepared, the software changes weren't ready, and it was a disaster. Our company was dead in the water and we couldn't function for far too long. It was a technical nightmare and we lost faith in and respect for Calyx really quickly. It's a bit of a dinosaur of a software and isn't at all easy to update, adapt, or keep up with industry changes. There's some work-arounds, but that isn't always efficient. It's often band-aids on top of band-aids because the software is too clunky for them to actually fix and improve. We were really disappointed in customer service. I honestly still have technical support tickets I opened 7 years ago that I never got a response on. There were a lot of ongoing issues and we decided we weren't willing to stay any longer.

Switched from

[Encompass](https://www.capterra.com/p/135344/Encompass/)

Encompass was too big for our organization, too complicated, and not easily customizable without a dedicated and trained person who was a full-time Encompass manager. Getting customer service was next to impossible.

Reasons for choosing Calyx Point

We chose Calyx Point because it was much more affordable for the size of our company than Encompass. It was more customizable and you didn't need a dedicated IT person to run it. The other main reason that we selected it was because it was familiar - most of our employees had used it before at prior companies. The devil we know.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ron G.

Operatons Manager

Real Estate

### "My Review of Calyx Point after 5 years of Use"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

March 13, 2024

Calyx point is a fair and entry level Loan Origination System that seeks to benefits its loan originators by a simple and easy to use system, but due to its old interface, it is hard to grow and advance on a system like this, especially when expanding.

Pros

Its simple system allows a steamline imports and exports of basic information that is core and needed to a loan file.

Cons

It is an old and CPU intensive system that has no modern touch, does not allow more complicated tasks and transfers of data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jason H.

Owner

Real Estate

### "Don’t love Point"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

March 8, 2024

Pros

Easy system to navigate even if it’s an old look

Cons

Having to install on each computer is horrible. Makes zero sense

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Mayra G.

Loan Processor

Real Estate

### "Calyx Point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2024

I love calyx and will continue using it.

Pros

After using Calyx for 20+ years, it is easy to use and navigate.

Cons

Updates were not my favorite specially when the loan application went from 4 pages to 8..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Neena V.

CEO

Financial Services

### "Calyx is easy and has great customer service. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2023

I have had the privilege of being a part using Calyx team for an impressive span of 21 years. Throughout this extensive tenure, I have consistently found the Calyx platform to be remarkably user-friendly, facilitating seamless navigation and operation. Furthermore, what truly sets Calyx apart is the genuine compassion and dedication exhibited by its staff, who consistently prioritize the needs and satisfaction of their customers.

Pros

I greatly appreciate the accessibility of customer service representatives, as it instills a sense of confidence and reassurance in my interactions with the company. Moreover, the prospect of being able to personally engage with the owner, especially in urgent circumstances requiring assistance, exemplifies a level of dedication and commitment that is truly commendable.Go \[sensitive content hidden\] !

Cons

There is nothing to complain about. You can even change the colors of the screens!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Raymundo R.

System Administrator

Real Estate

### "Overall its a loan origination that is ok to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 25, 2023

Overall Calyx Point has been ok with all its traditional uses. It has been a standard for years but has not done a great job of creating an amazing web version of its platform.

Pros

I like the fact that it's easy to use and its great at easily putting an application together.

Cons

I didn't like that their web version is not as good as other Loan origination systems. It lacks good support and enhancements that will allow faster application processes.

Alternatives considered

[Encompass](https://www.capterra.com/p/37038/Encompass360/)

Reasons for choosing Calyx Point

Because it was well-known in the industry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mark W.

Mortgage Broker

Financial Services

### "Calyx Point LOS Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

March 13, 2023

It served the purpose of creating 3.2 files. en the 3.4 file was rolled out, it was completely botched by Calyx and forced us to move to another LOS. Glad to no longer use it.

Pros

Extremely basic data entry, making it fairly easy to train other employees for dat input.

Cons

Functionality, the need for tricking the system to read correctly. Not web-based.

Reasons for choosing Calyx Point

Known at the time/familiar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/73554/Calyx-Point/reviews/)

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Popular comparisons

[Mortgage Automator vs Calyx Point](https://www.capterra.com/compare/73554-191761/Calyx-Point-vs-Mortgage-Automator)