Who Uses This Software?

Architecture, Engineering, Construction (AEC) and Real Estate sectors.


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Axomic
  • www.axomic.com
  • Founded 2002
  • United Kingdom

About OpenAsset

OpenAsset is the only Digital Asset Management system tailored to the AEC and Real Estate industries. A cloud-based DAM designed for managing digital assets by property or project allowing you to simply store, find, use and share files. With artificial intelligence supporting our features to save you time and resource in managing images. We offer team and enterprise license options depending on the needs of your firm. Book a demo today, let us show you how OpenAsset can work for your business.


OpenAsset Features

  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • File Conversion
  • Metadata Management
  • Mobile App
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management

OpenAsset Reviews Recently Reviewed!


OA has been life changing!

Mar 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: OA has been a great asset to us for connecting our image library across our offices globally. The sync to Deltek Vision is wonderful as it is a great way to look up project information without having to go through the slow and dated interface of Deltek. We love that you can upload different file types, have a variety of user settings, different categories, etc. The PDF, contact sheet generation and INDD plug-in features are extremely convenient and useful. We haven't gotten around to utilizing uploading our standard INDD templates for project page and resume generation yet but we are looking foward to doing so.

Cons: I think the user interface has come a long way but I think there is still a lot of room for improvement. I don't think that all of the settings and features are intuitive to find; for example, the image tagging keywords aren't obvious to locate and that has been a bit of an issue as we roll out OA to firmwide employees who don't know what the keywords to search by are vs. marketing who does know because we chose and implemented them. I think the mapping feature is good but it would be better if it could auto link that from Deltek as well to avoid manual input into OA.

Overall: Overall we love using OA. It has much room for improvement but even so it is a great tool for both marketing purposes and the overall firm. The customer service is truly fantastic and we really appreciate the OA team's willingness to listen and help us at all times.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review Lily, it's great to get your feedback on using OpenAsset and it's impact at STUDIOS.

Our Product Team are always keen to get more feedback on how people are using OpenAsset and how it could be improved. If you would like to tell us more about your suggestions, you can contact us on getintouch@axomic.com and we'll arrange a call to discuss in more detail.

Review

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OpenAsset changed the way we handle our photos and marketing material. It has been a tremendous business upgrade to file storage for us. Our marketing team and taken to - I only wish we could use all its functionality - we just don't have the time to focus on it. The rest of the company thinks it looks cool but doesn't have the time to understand the software and use it. We do it for them - but it was a good business decision.

Cons: I wish we could use all its functionality, but it's hard to keep up with all it can do when we have so much going on. We did a large data migration a few years ago and are still finding things we wish we knew then but it's too late, so we're having to play catch-up or cleanup now. That's been a little frustrating. You learn as you go, so we should have expected that. We have one in-house person who really took to the program and is learning how to best use it. Without him, we'd be lost.

Overall: Migration was wonderful. Support has been helpful. We switched reps but it's been okay. We probably try to troubleshoot more in house than we need to, but you can figure things out pretty well. We are very happy with it.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review of OpenAsset, Jeanette. This feedback is really helpful for us going forward.

We had no DAM before OpenAsset

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We had no DAM before OpenAsset. We just kept our images in our network drive folders. We are a company of 3,000+ team members and 40+ marketers spread across the country.

I love that we can now search our photos like Google. We can find them faster and more efficiently. The uploading and searching process is fairly intuitive. I haven't had to explain it much to people before they start searching. Instead of finding images for people, I can just direct them to our OA portal and they can find it themselves. Frees up my time.

Cons: Tagging photos is very clunky. I can't blow up the image during the upload process to see details.

Though metadata from the images is transferred into OA, the keywords I have already tagged in my images prior to OA were not transferred as keywords in OA. They are in the description, so I had to re keyword everything. Though the OA techs are writing my a script to do this automatically, but it should be an included feature.

I was told that OA would be integrating AI where they would suggest keywords for my images. I haven't seen it yet, but I am excited for it. Keywording is very laborious.

Overall: Though I am still spending many hours uploading and tagging my content, I can already see the time savings in searching for images. I am also empowering non-marketing people to find their own images to save me the time and effort all while controlling the quality of images.

Our different regional operating groups are able to share photos easier.

Capterra loader

Best Photo Storage Tool Ever

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: What is there not to like?? You can create large buckets to sort all your photos, and specify keyword tags within each bucket. It's easy to create a process to follow with that sort of end system! You can search and save photos in your carousel, export samples of the photos, download them quickly into a PowerPoint, zipped folder, or drop them right into an Adobe product (no download required!!). You can easily share an album with anyone you've given permissions to, set user editing capabilities (want people to upload but not change anything? You can do that!) And the customer service is phenomenal. From making minor updates at your suggestions to customizing, to walking you through system changes, to being at your beck and call, the customer service does not disappoint.

Cons: My only complaint is that sometimes the interface changes without notice and it can take a bit to find your tools. However, these interface updates have always been a great change, just sometimes slows me down a bit.

Overall: Fantastic tool in every way!

Vendor Response

by Axomic on February 19, 2019

Thank you for the review, Holly. This is fantastic to hear and we appreciate you taking the time to say so many great things about our product.

Best Dam Software I've seen

Mar 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The ease of the migration of our images and the great customer service was awesome.

They are continually updating/upgrading the product to be more intuitive, helpful, and keep up with the technology market. For instance, AI, they've built into the product intuitive searching for similar images. Fantastic feature!

Cons: A couple of the admin features takes a little longer to navigate when you have a large group of users. Have requested a couple of enhancements which they are looking at.

Overall: We had an archaic image database that didn't allow anyone but marketing to be able to pull down any image size but thumbnails. Now anyone in the firm can get images and be able to use them in Word, PowerPoint, or InDesign without losing resolution and turn out a great product.

In a pinch a project manager can create a PowerPoint presentation of project images without waiting for marketing to help them.

Vendor Response

by Axomic on March 27, 2019

Thank you for your review, this is great to hear!

Watching OpenAsset Develop

Mar 22, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love that I can store an unlimited number of images on the cloud and share them anywhere with my company.

Cons: I like least that 1. Albums default to private and 2. You cannot select the file type of an image when you download it at a size other than Original

Overall: OpenAsset's user interface has gotten better since we started on the server-based software a few years ago, but it is still not entirely intuitive and our staff remains frustrated with it as they are not regular enough users for navigating the site to stick in their minds.

The support page is helpful but it does not explain every function and feature.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Katherine. It's really helpful for us to get your feedback.

We are continually working on user interface improvements but it's always great to get more information. If you're happy to speak to our product team about how you think we can make OpenAsset better, email getintouch@axomic.com and we'll arrange a time to run through your thoughts on this.

A drastically more efficient Marketing Team

Mar 19, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: We've joked that having OpenAsset is like having another employee on our team. Once you see OpenAsset and the efficiency it brings, you cannot unsee it. After being spoiled by the ease of use and search functionality, you really can't go back to life without it. User support is top notch. Many of my "wishlist features" items over the years have been documented by support and eventually turned into real workflow enhancements.

Cons: There are just a few minor, cumbersome tasks that aren't immediately intuitive to our standard users.

Overall: Our firm loves OpenAsset. It was the answer to an ongoing problem in storing, naming, and searching for image files, videos, animations, etc.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Stacy. It's great to hear how OpenAsset is supporting the team at Kirksey Architecture!

Great Product for AEC Industry

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is very user-friendly, the interface is easy to navigate and the tagging is simple. I also felt like the set-up was straight-forward and OA was easy to work with. We have had great feedback firmwide on the platform and have been able to conduct training in 20 minutes - a testament to the ease of use!

Cons: Two things I would love to see - the ability to sell photography through the site. Often architecture firms sell photography to partners, consultants, etc. and it would be great to be able to share photos and accept payment through this one-stop platform. I would also love the ability to further brand/customize the home page. Those are tiny in the scheme of things, but would be great adds!

Overall: OpenAsset has given us the ability to share our latest work firmwide, better collaborate and idea share, and find the photography we need quickly through tagging. It's provided huge efficiencies for the marketing team.

Vendor Response

by Axomic on March 26, 2019

Thank you for the great feedback, Elizabeth. We appreciate you taking the time to leave your review and suggestions, this is really useful for our product team to hear.

More than an image storage

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like most about this software is the support I get. Training and technical issues are handled very quickly. I was impressed with the on-premise version but am very happy with the cloud version as people can get to our assets from anywhere.

Cons: I've not run into any major cons, I will say that when I went to cloud version I didn't understand that I would be charged extra for storage and didn't have it budgeted.

Overall: Availability to our assets no matter where you are as long as you have internet access. The access time to pull an asset is much faster from the cloud then having to come into our Denver location.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review of OpenAsset, Cynthia. We appreciate you taking the time to feedback. Our support team will be pleased to hear this!

Couldn't recommend it enough

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: There is no comparable software for image use that I am aware of - it is a great product for our industry, and used throughout our business. It is incredibly user friendly (compared to some document management systems, for instance) and functionality is great.

Cons: From our experience, some of the "improvements" in the last few years have actually hindered functionality for the way we work. Might consider more user-testing or research before implementation?

Overall: Customer service is second to none. Everyone I have encountered at OpenAsset has been brilliant.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Katharine. This is fantastic for us to hear.

A place for everything... and everything in its place.

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how the file size structure eliminates the need for multiple copies of images on our server. The sizes we need (even custom sizes defined by us) are all in one place and can be generate on the fly.

Cons: A few features that we would like to have are only available in the Cloud version... we use the on-premises version.

Overall: Our company takes advantage of the OpenAsset / Vision connector. The API data is then used by our website CMS. It eliminates a lot of duplication of work which is appreciated by our small team.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Kristine. It's great to hear your feedback on how OpenAsset is helping at Magnusson Klemencic Associates.

Made for the accessibility of information

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OpenAsset provides BDP with a platform for all employees to access, whether images, PDFs or project information. Easy to manage and for employees to find their way around.

Cons: Not a lot of negatives to find, but if any issues arise, customer support has always been prompt and helpful.

Overall: Providing all employees on an international basis a platform to find project info and images is essential for BDP's day to day working. Customer support has always been fast, personal and helpful.

Vendor Response

by Axomic on March 25, 2019

Thanks for the review, Nick! We appreciate you taking the time to let us know about your experience with OpenAsset, this type of feedback is always great to hear.

If you deal with any media types in your line of business, OpenAsset is the way to go.

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having all our media assets in one central, searchable, web-based solution that we can get to from wherever and easily drop media into multiple programs is a game changer.

Cons: We are still struggling with the InDesign plugin in daily use in our workflow after a serious of bugs and install issues. If we can get it to work as promised we'll be very happy.

Vendor Response

by Axomic on March 26, 2019

Thank you for taking the time to review OpenAsset, we really appreciate the feedback.
Sorry to hear you have been having some issues with the InDesign plugin, your Customer Success Manager will reach out to you shortly regarding this to see how we can help.

OA for work resource

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The capacity and function. You can create PPT or PDF documents, label your photos, save PDF documents, and much much more. It responds quickly so you can create something fast when you need it like a PPT or document to send to your client. You can also just download photos to put into email and you can also save files in various sizes and formats for multiple presentation options. You can also choose a photo and that will prompt other photos similar to what you are looking at so there are multiple ways that you can search and produce a carousel of photos. Excellent for companies that need marketing resources where all employees can access individually. Very user friendly.

Cons: Nothing that I can think of at this time.

Overall: Marketing has benefited from OA. All of our install photos are stored here and they can be used in a number of ways for marketing.

Efficiency + Organization

Mar 19, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Having all our catalog of imagery at our fingertips is a huge efficiency. The connection to Deltek Vision is also amazing to have all the information in one software program. The tagging is a fantastic feature and there are so many more things the software does that we haven't even implemented.

Cons: Not a huge fan of the process of drag and drop into Indesign. Seems like there can be a better way of doing it but that's not a major issue. I also wish that it talked to Vision in addition to receiving information from Vision.

Overall: With 12 offices, we had imagery all over the place in servers and hard drives. OA has allowed us to pull our entire company catalog into one place for everyone to have immediate access to. The training and customer service has been fantastic and it's really been a game changer for our marketing staff.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Rachel. This is great feedback for the team.

Great tool for marketing professionals.

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to share content instantaneously across a large company is crucial to the success of our marketing team. Open Asset is the perfect solution to this challenge.

Cons: I feel that the current platform is limited to only sharing images/video currently. We have the growing need to have a solution to share other marketing content (presentations, written proposal narratives, client quotes, etc.). I see the potential of the tool and have a great experience working with the Open Asset team to solve our needs.

Overall: Sharing images/project experience has become much easier. The ability to tag content to enable a better search has helped tremendously.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review of OpenAsset, Molly. We appreciate you taking the time to feedback to us.

Director of Design

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We link all of the images with our vision data file, this makes it easy to know everything about the project that the image is tied to.

Cons: There have been some recent changes to the layout, I preferred the buttons to access information prior to the change

Overall: Overall everything has been great, they are quick to respond and answer questions and constantly offer web trainings.

Great Customer Service

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The ranking and tagging capabilities, the album creation, contact sheet feature, and the ability to send external download links.

Cons: Not able to drag and drop images into other Adobe programs (Photoshop, for example). OpenAsset plugin only available for InDesign.

Overall: I appreciate the continued support from our account manager. She is knowledgeable, helpful, and willing to brainstorm solutions that work best with our firm.

Vendor Response

by Axomic on March 26, 2019

Thank you for taking the time to review OpenAsset, Sarah. We really appreciate you taking the time to feedback to us.

OpenAsset

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: OpenAsset gives anyone the ability to work with thousands of images quickly and from virtually anywhere.

Cons: Asset key-wording can be tricky to get it right for future searches.

Overall: OpenAsset in an integral part of the Marketing / Business Development workflow for AEC firms.

Vendor Response

by Axomic on March 26, 2019

Thank you for review Geof, we appreciate you taking the time to feedback!

Makes work easier.

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Open Asset has streamlined our work flow allowing our staff easy access to all our digital assets.

Cons: The restrictions of our Open Asset are on us, we have yet to move to the cloud.

Vendor Response

by Axomic on March 26, 2019

Thank you for taking the time to review OpenAsset, we appreciate such good feedback.

Works for me

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to drag and drop into InDesign.

Cons: Sometimes it seems a little laggy but this may be due to our server.

Overall: I can quickly find and use photos from all of our projects and incorporate them into my indesign documents.

Vendor Response

by Axomic on April 03, 2019

Thank you for your review of OpenAsset, Jennica.

OpenAsset

Mar 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: Capacity, organization features, download/export options

Cons: kinks with the InDesign plugin, process to update categories

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Courtney.

Great for our team!

Mar 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: OpenAsset makes it easy for our marketing team to access files organization-wide. Our employees are scattered throughout the US, Canada, UK and Ireland.

Cons: Some of the editing features like adding keywords are codes to photos and projects can be tricky if you aren't paying close attention to select or deselect multiple files.

Vendor Response

by Axomic on March 26, 2019

Thank you for your review, Jeanine. We appreciate the feedback.

Open Asset

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's user friendly, intuitive, and powerful.

Cons: No complaints, really. Does what it's supposed to.

Vendor Response

by Axomic on March 26, 2019

Thanks for the feedback, Sam!

Good corporate DAM solution

Mar 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good and personalised support available, relatively customisable interface, reliable connection. Updated relatively frequently

Cons: AI recognition not launched yet, however product seems to be fragmented between traditional 'on premises' version and the cloud solution.

Good system, with great support.

Mar 28, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's the best out there for companies in architecture and property.

Cons: Takes a little training to know how to use it properly.

Overall: OpenAsset has great service. They respond very quickly and are very helpful.

Glad We Found OpenAsset

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Ability to organize and tag images for ease of use and sharing.

Cons: Really nothing - we had a massive image library, so probably setting up initially was the most difficult part.

Vendor Response

by Axomic on March 26, 2019

We really appreciate your feedback Robin, thank you for taking the time to review OpenAsset.