# NXG Forensics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NXG Forensics the right Accounts Payable solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/73970/AP-Forensics-Enterprise-Suite/reviews

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NXG Forensics

4.9 (14)

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Last updated May 5th, 2026

# Reviews of NXG Forensics

Ease of use

4.7

Customer Service

5.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Julie C.  
Treasury Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review - Translink"

January 15, 2025

5.0

I think the customer service is excellent and the team within Fiscal are always updating the product to make it more user friendly.

Pros

How simple the process is and it has saved so much time within our department.

Cons

I dont think it has any cons, we as a company are very happy with the product and advise other businesses that they should purchase.

Review Source

Response from FISCAL Technologies

January 17, 2025

Thank you so much for your review Julie! We really value your feedback and are so pleased to hear how happy you are with our software, customer service and product updates. Reviews like yours are what we strive to achieve, and knowing it has saved you time and been easy to implement makes us very happy. Best, FISCAL Technologies

NB

Nandini B.  
Finance Operations Manager  
Retail  
Used the software for: 2+ years

### "Fiscal NXG adds value to our daily routine"

August 8, 2023

5.0

We have possibly recovered the initial spend on the product by stopping the payments - we would have probably stopped it anyway but this was done at the onset

Pros

It was a tool that came in handy as i was looking for items to help with internal audit findings - We were rated very good and i was looking to improve ratings.Using this has captured duplicate supplier set ups ( with good reason) and highlights for us to check if correct . Duplicate payments and duplicate invoices if keyed incorrectly. Saving alot of manual work .We are also trialling the statement rec feature to see how much time it would save the team from carrying this out manually.

Cons

Getting it installed with upgrades or new version and having IT involved the process is complicated and delays on boarding

Reason for choosing NXG Forensics

I had a member of staff who had used this product in her previous employment

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you! The FISCAL team appreciate the time you've taken to leave us a review and we are pleased you are having a positive experience with our solution and it's finding plenty of duplicates for you. It's fantastic to hear that you have seen an excellent ROI already, and we look forward to hearing more about your successes with NXG. Best, FISCAL Technologies.

SJ

Sam J.  
Principal Accountant - Financial Systems  
Government Administration  
Used the software for: 1-2 years

### "Powerful software - pays for itself"

February 20, 2024

4.0

NXG Forensics are a great all round team to work with, from trainers to account managers.

Pros

The software picks up duplicate payments that internal controls within the ERP miss due to the use of a special character or a 0 instead of a O. The team at NXG are great to work with and they really do care about customer feedback, implementing change and improvements as a direct result of engaging with and listening to customers.

Cons

There can be a lot of false positive flags for potential duplicate payments.

Review Source

Response from FISCAL Technologies

February 26, 2024

Thank you so much for your review, Sam. We really appreciate the time you've taken to complete it and are very pleased to hear that the software is discovering duplicate payments missed by your ERP, and that you've had such a great experience with our team. We're always looking for new ways to increase our risk precision, and right now, we're working on multiple projects designed to reduce false positives, and improve the efficiency of how our customers work with the software. Look out for news on our email newsletters and on the NXG platform! Best, FISCAL Technologies

KB

Konrad B.  
Team Specialist  
Government Administration  
Used the software for: 2+ years

### "Top Performing System"

January 24, 2024

5.0

We have been using NXG for many years and its a great asset to our organisation, we use it on a daily basis and its proven itself again and again

Pros

NXG or Fiscal as we call it, is the perfect way to prevent your company from paying duplicate payments, I as a user have been using Fiscal for probably 10 years as a Local Authority we have prevented many millions of pounds that is no exaggeration Fiscal as fully justified itself

Cons

To be honest I have no dislikes of the system, we have recently updated to NXG and it is very easy to use

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you very much for your review Konrad. We're so glad that you are happy with our solution and our team, and that you've had such fantastic success with it. We deeply appreciate the time you've taken to leave us a review and of course the 10 years that you've been using the product! Best, FISCAL Technologies.

SA

Sammy A.  
Accounts Payable Assistant  
Construction  
Used the software for: 6-12 months

### "NXG Forensics - Great Overall"

March 8, 2024

5.0

We have been using NXG for many years and it’s a great asset to our organisation, we use it on a daily basis and it’s proven itself again and again. The Support Team are great! We have monthly catch ups to see how everything is going. They give great advice to help us. Take on any feedback we have

Pros

The NXG platform is a perfect solution that helps us to prevent risks to supplier payments from duplicates through to fraud. We manage our Master Vendor File regularly to remove duplication and also to monitor changes. We also use the Statement Rec module which saves a lot of time from manually reconciling supplier statements. I would highly recommend the statement reconciliation. The Reporting tools provides us with KPI reports not only on the usage performance but also actionable insights to where errors occur so we can improve processes in our systems and operations.

Cons

I have no dislikes of the system, but we would like the ability for more tool tips on the user interface.

Review Source

Response from FISCAL Technologies

March 25, 2024

Thank you Sammy for your wonderful review. We are so happy to hear that you are so pleased with the software, and it is enabling you to address duplicate invoices, fraud and statement reconciliation with ease. Our support team will be thrilled to hear your compliments! Best, FISCAL Technologies

MJ

Maggs J.  
Accounts Payable Manager  
Government Administration  
Used the software for: 1-2 years

### "Good Customer Support"

March 5, 2024

5.0

Very positive, although I think we have no where near utilised many things that will help in the long term, but that, again, is for us to progress.

Pros

Despite a relatively short period of our using the software, the team at NXG have already taken on board development requests and actioned them quickly. The support, communication & training is very good

Cons

Unable to mass dismiss tickets. Not NXG's fault but relates to our system, we have unable to run files just before BACS extract so we have a risk window on items processed on the morning of exports.

Review Source

Response from FISCAL Technologies

March 25, 2024

Dear Maggs, Thank you very much for taking the time to review our software. We're very pleased to hear that you're happy with the support you've received from us so far. We hope you have much success with our software. We're always looking to make our software the best it can be, and right now, we're working to improve the efficiency of how our customers work with the software. Look out for news on our email newsletters and on the NXG platform, or speak to your customer support manager. Best, FISCAL Technologies

CM

Charlotte M.  
Service Manager - Purchase to Pay  
Government Administration  
Used the software for: 2+ years

### "Excellent Choice for Duplicate Payment Identification"

January 23, 2024

5.0

Excellent product supported by a fantastic dedicated service during our long-standing working relationship.

Pros

Critical and dependable software relied upon to identify potential duplicate payments on a daily basis. Excellent results providing exceptional value for money.

Cons

Supplier/Vendor management functionality due to initial data cleanse volumes, however anticipate an improved UI once initial cleanse completed.

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you very much Charlotte, we really appreciate your feedback and the time you've taken to leave a review, and for your kind comments on our level of support. We are thrilled that you are having a positive experience with our solution and have seen excellent results! Best, FISCAL Technologies

AW

Amy W.  
Accounts payable supervisor  
Construction  
Used the software for: 2+ years

### "Excellent company and product"

January 15, 2024

5.0

Fantastic! We have used Fiscal for many years now, the product is constantly improving and making our lives easier in the AP world.

Pros

The overall simplicity of the product and ease of use for every module. The customer service is amazing also, they will always go above and beyond for you.

Cons

The supplier module, purely because we don't have much need for it.

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you very much Amy! We truly appreciate the time you've taken to leave us such a wonderful review. We're very pleased to hear that you find the product so easy to use and that it makes your AP processes simpler. We love saving you time and effort! Thank you also for your lovely feedback on our customer service - we wouldn't be anything without our team! Best, FISCAL Technologies

CW

Charlie W.  
Financial Accountant  
Airlines/Aviation  
Used the software for: 2+ years

### "Happy with the system. "

July 25, 2023

5.0

Great, any issues we have had, support have been brilliant at running through these & making us understand the system

Pros

Ease of use, the layout of the system is much more user friendly compared to previous system

Cons

Inability to easily see all Risks like before. Own piece of mind knowing the system is checking everything.

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you! The FISCAL team appreciate the time you've taken to leave us a review and we are pleased you are having a positive experience with our NXG Forensics solution. We're pleased to hear that the usability of this software is working for you, and that our team are supporting you every step of the way. Best, FISCAL Technologies

KE

Kay E.  
Accounts Payable Manager  
Government Administration  
Used the software for: Less than 6 months

### "User Friendly and Value for Money "

July 25, 2023

5.0

Very positive, helpful supportive staff through implementation. The product works as expected and is showing value for money.

Pros

The daily transactions review has already in it's first month prevented payments being released in error. It is very user friendly

Cons

Not being able to bulk dismiss is a bit time consuming

Reason for choosing NXG Forensics

We have used Fiscal for an audit review and were impressed with the service provided.

Review Source

Response from FISCAL Technologies

January 25, 2024

Thank you! We are so pleased you are having a positive experience. All risk management solutions have a common challenge of managing numerous variations to effectively identify payment risks and bring them to the attention of the finance team. To address this issue, we employ advanced forensics, algorithms and AI continuously, enabling the software to assimilate all variables and thereby reduce the need for a high number of individual dismissals while ensuring no risks are overlooked. We have taken on board our clients' feedback. Consequently, we are developing an updated solution that will obviate the need for mass dismissals as we believe that this is only needed because AI/ML is insufficient to not show unwanted items (false positives). It is a priority and now we know the root cause a release date is imminent. Best, FISCAL Technologies Edit: We now have further news about this update - please contact your CSM further details.

SB

Sue B.  
Finance Transactional Manager  
Accounting  
Used the software for: 6-12 months

### "Excellent Product"

February 20, 2024

5.0

Good quality customer care, and informative officers always willing to help

Pros

quick easy system to use to identify duplicated payments

Cons

Reporting tools could be better although we do now have access to an improved reporting dashboard

Review Source

Response from FISCAL Technologies

February 26, 2024

Thank you for reviewing NXG Sue, we're very glad to hear that you find it quick and easy to use for your duplicate payment detection, and that you've had such a great experience with our team. We're always looking to improve on our software, so your feedback on reporting is greatly appreciated. Best, FISCAL Technologies

SJ

Steve J.  
Senior Application Support Analyst  
Media Production  
Used the software for: 6-12 months

### "Implementation of NXG"

January 24, 2024

5.0

Pros

The quality of the technical documentation and the handling of queries and issues related to the implementation was of a much higher standard than we have experienced with other suppliers of software. Having a dedicated account manager and one that understood the needs and requirements made progress smooth.

Cons

A slight concern over the lack of alerting (via email) when issues occur with uploads, but this is apparently being addressed and is on the development roadmap. With such a large amount of applications that a business now utilise, alerting is important.

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you very much for your review Steve. We deeply appreciate the time you've taken to leave us a review. It's great to hear that your implementation went smoothly and was handled well by our team. We will of course give you further updates as the software continues to be developed. Best, FISCAL Technologies.

CD

Camilla D.  
Finance Apprentice  
Airlines/Aviation  
Used the software for: Less than 6 months

### "A good system to use for Accounts payable "

July 25, 2023

5.0

Pros

I like how quick it is to import data and analyse each upload to find transactions that need further investigation

Cons

Due to the volume of features avaliable it can be a little hard to navigate, but the support team are great!

Review Source

Response from FISCAL Technologies

August 18, 2023

Thank you! The FISCAL team appreciate the time you've taken to leave us a review and we are pleased you are having a positive experience with our solution. Best, FISCAL Technologies

GD

Gary D.  
Assistant Revenues Manager  
Financial Services  
Used the software for: Less than 6 months

### "Sefton Council Review"

January 24, 2024

4.0

Very satisfied with the system it meets our requirements and is a step up from AP Forensics.

Pros

Identifies duplicate payment risks well. Easy to use system. Friendly and professional support from our contact Jodie

Cons

Includes cases that we don't need to check for duplicates

Review Source

Response from FISCAL Technologies

January 26, 2024

Thank you very much for your review Gary. We deeply appreciate the time you've taken to leave us this review, and are thrilled you have been able to use it easily and effectively for your duplicate payment checks. Jodie will be very pleased to hear your comments - we'll be sure to pass them on! Best, FISCAL Technologies

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