Who Uses This Software?

US, UK, Australia, UAE, India, etc.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • LiveTecs
  • marketing.livetecs.com
  • Founded 2006
  • United States

About TimeLive

Online web based integrated suite for Time Tracking, Expense Tracking and Billing Software. TimeLive offers a wide variety of features with very flexible and easy-to-use tools for professional service providers. Its easy to setup options and configurable features make this software suitable for small to enterprise level organizations.


TimeLive Features

  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

TimeLive Reviews Recently Reviewed!

Great Software with Great Support

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best Timesheet Software with all possible options you may need,Very fast and friendly support, special thanks to support team

Vendor Response

by LiveTecs on August 22, 2017

Thanks Nazem for your precious feedback. Looking forward to work with you long term.

Great support

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: simplicity user friendly admin friendly feature management is nice
easy reporting system and approval mechnism

Cons: report should be accessible for specific department/user, it should not be on role based access for reports

Overall: Cost saving

Vendor Response

by LiveTecs on July 14, 2017

Thank You Swapnil for using our software and we are looking forward to serve you and your company more to keep this business relation.

Quite good, the issue was resolved quickly

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it's easy to use. I use it on daily basis and its quite user-friendly
I use it for my time recording and expenses and it's a good software to use

Vendor Response

by LiveTecs on July 05, 2017

Thanks Raghav for the review, our support team is always there to help you at their best, looking forward to long term business relations with you and your company.

Hard Working

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Highly flexible, fast response on support.

Cons: Requires deep knowledge

Overall: Was provided detailed support and my problem was solved and I learned along the way. Though a frustrating issue, support walked me through the process.

Vendor Response

by LiveTecs on April 12, 2017

Thank you Frank for your feedback and looking forward to improve our services and serve you on longer run.

Overall Good package

Apr 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy going..

Cons: Nothing in specific

Overall: I am using this tool from more than 6 years and found very easy going to tool with adequate feature for time submission. Good customer support too.
Thanks..

Recommendations to other buyers: ..

Vendor Response

by LiveTecs on April 12, 2017

Thank you Ajit, looking forward to serve you many more years.

Small company solution for time entry

Feb 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Straight forward, simple, easy to use.

Cons: Does not auto-save.
Difficult to customize.
No direct import with Quickbooks accounting.

Overall: Overall the timelive software is an okay solution to time management for a small company. Our company has grown and the software and support has not been able to keep up. We've had to write several of our own solutions to make the software compatible with quickbooks accounting software. We also internally hired a computer programmer to alter a few things for us.

Vendor Response

by LiveTecs on February 15, 2017

Thanks Dani for the review, we have complete integration available for quickbooks desktop and quickbooks online however if you need anything specific you can make a change request to our support and we will happily cater that.

Great software and value.

Feb 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very configurable

Cons: A bit of a learning curve and you really have to collaborate to configure well

Overall: Very configurable. There is a learning curve but this software can likely be configured to suit most requirements. Company is very accommodating with quick support.

Vendor Response

by LiveTecs on February 07, 2017

Thanks Debbie for the review, we are always open to provide best support to our clients and looking forward to work with you long term.

User friendly and customizable

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It takes a little time to work it around, but once you understand the system, it works properly accordingly to our requirements . Technical support is very fast and efficient.

Vendor Response

by LiveTecs on February 06, 2017

Thanks Pia A for the review. looking forward to serve you and your firm long term.

Such a great help!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate

Cons: Crashes sometimes

Overall: The experience was quick and easy, and the Timelive expert was brilliant and extremely helpful - they showed me step-by-step how to make the changes that I needed. Thank you!

Vendor Response

by LiveTecs on December 14, 2016

Thanks Sanja for the review. We are in a process to upgrade and make necessary changes in our server to streamline the software overall performance which might make you experience crashes for a while till we get it completely settled. We appreciate your commitment you showed and been with us for last 5 years. Looking forward to have you as our esteemed client for years to come.

Great knowledge

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I requested how to create a custom field and I appreciate all the help that was given to be able to create my own field in Timesheet. Great work guys!

Vendor Response

by LiveTecs on January 25, 2017

Thanks Alice, looking forward to serve you long term.

Outstanding Support

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It feasibility in using it - Quick to setup and use.

Cons: Nothing that I can think of.

Overall: Xishan assisted me in quite a few issues I experienced in Timelive and he knew the answer to every one of them. He knows the product extremely well and could answer any of my questions with no hesitations. He went the extra mile and even showed me additional information I did not know about which was great! Xishan is a great person to have working at LiveTecs. Thank you to Xishan and LiveTecs for making your product such a success.

Recommendations to other buyers: More Videos and Documentation - Don't like the layout of it - Seems terrible.

Vendor Response

by LiveTecs on October 25, 2016

Thank you Jason for your feedback, we are always looking forward to serve our clients better each time we observe the interaction, very soon we are launching our new layout, tutorial videos and documentation which we believe you will love it.

Great Service, their support is handled quickly and thoroughly.

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: they did a great job assisting in the upgrade to add a new feature we needed. We've had a good experience since the preview of the product.

Vendor Response

by LiveTecs on October 20, 2016

Thanks David for the review, looking forward to work with you on long term basis.

Great Solution, Great Value

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our firm is involved with managing clinical trials, and as such, are open to audits all the time. Our records must be very precise and very detailed.

We needed a system that both employees and consultants could use to enter timesheets and expense reports - easily. We looked at a few solutions, but TimeLive fit our needs the best. It is very user friendly - so training staff was minimal. Set up, as in any new software program, was a bit intensive, only because we have a lot of projects with a lot of tasks assigned to them. Some of the staff use the Timer Button to record time, as they bounce around from project to project all day long. Others prefer entering time daily, as they only work on one or two projects.

Customer Support has been amazing. Whenever I had a question about setting something up or running reports, they responded immediately. Usually it could be explained in a quick email, sometimes they showed me how to do things remotely. 100% of the time, they resolved my issues.

I know I still have a lot to learn to utilize the program to its fullest potential, but we were up and running quickly with minimal resistance from the new users.

Pricing for us was less expensive than what we were currently paying for our online expense report solution, plus we get the benefit that our users can do both timesheets and expense reports all in one program. A win-win all the way around.

From the accounting department's perspective, the reporting is what sold us on the product. Reports are very easy to customize to your particular needs, for your client's needs, for auditor's needs. It definitely will speed things up when invoicing our clients at the end of the month.

All in all, we are very happy with our purchase. If I had one suggestion to make, it would be to improve the documentation to include better explanations for each line of data entry. This way the customer understands not only the "how", but the "why" that field may or may not be critical for their circumstance.

Vendor Response

by LiveTecs on October 20, 2016

Thanks Susan for the detailed review and we are looking forward to improve as per your suggestion, hope to have long term business relations with your company.

Excellent Support by LiveTecs

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very cost effective

Cons: Needs some help by excellent CSRs to use it to the best

Overall: Within one hour all the queries were nicely answered by showing demonstration. This was excellent!

Vendor Response

by LiveTecs on October 14, 2016

Thanks Siddharth for the appreciative review for our dedicated customer support, we are always inclined to provide best to our clients with value for money. Looking forward to work with you long term.

Date Query

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Date format incorrect for my use. Online chatted answered immediately and correct advise given promptly.

Vendor Response

by LiveTecs on October 13, 2016

Thanks Ann for the review, looking forward to serve you more with all your queries.

Thank you for great support

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I had problem installing the software. I contacted customer support. Every time the response has been quick and very helpful. Thanks Azlan for your help.

Vendor Response

by LiveTecs on September 20, 2016

Thank you so much Hedy for the review, we are always looking forward to serve our clients at best and we are soon coming up with some upgrades which will enhance your experience with our product further.

Not applicable

Aug 23, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Approval matrix project does allow more than 1 manager to approve the time entries.

Cons: It only allow the routing based on project approval matrix.

Overall: The system is good enough if it is only used to track time utilisation for each project. However, due to we currently use the entries for some other payment purposes as well, there are a lot of manual work that need to be done to remove certain entries to avoid double payment.

Recommendations to other buyers: It will be good if the system can have feature such that it can allow more than 1 approval matrix for the same project. The review above is solely meant for your internal review and we do not wish to publish our comment in the website. Thank you.

Vendor Response

by LiveTecs on August 23, 2016

Hi, Thank you for the review. Would you kindly share with us your contact information so we can discuss with you about your concerns. Thanks, Livetecs Sales.

TimeLive... Good price, good product, good support.

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company is growing and unfortunately we out grew our existing time-sheet program due to its 80 user license limitation. The old software company wanted us to upgrade and pay a ridiculous amount of money every month and use a cloud only solution. We shopped around and found other companies wanting outrageous prices monthly for something similar. Then we found TimeLive. The price was decent and we wanted to host the software internally which they do offer. I do have to admit, its not easy to go with a totally different product but in the end its worth it and the software is working flawlessly. We have had some minor issues and questions and support has done an outstanding job getting those fixed and answering our questions. Very quick too which is a good surprise. Pros: -Price! You can't beat the cost compared to others out there. -Support is very good and quick. That's a huge plus. -Good product that works for most companies.

Cons: If you're going from one time-sheet solution to this one, there will be some importing/exporting steps you will have to do that takes some time. Its not hard once when you figure it out. The online instructions are sometimes vague but support can help you out if needed.

Recommendations to other buyers: Buy the yearly support contract to help implement this product. Not totally needed but it does help if you hit a problem you can't figure out.

GTKS Client Feedback

Aug 03, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use

Cons: Too many bugs I found in TOWP options that I detected due by performing audits against our payroll system

Overall: So far so good. My main concerns are on customization support. So far I have requested two customizations are the answers I am having is that there are no resources available. We stated that we are going to pay for these customizations.

Recommendations to other buyers: Better reports development tools. The actual report generator does not allow to develop web base look reports, everything is in columns and the amount of logical functions are limited.

Vendor Response

by LiveTecs on August 03, 2016

Thanks for the review. We have noticed your requirements and one of our dedicated support executive will cater your needs. We are always committed to provide best support to our precious clients. Looking forward to serve you better.