Zaui Software

Zaui Software

5 / 5 5 reviews

Who Uses This Software?

Reservations and Management Software designed specifically for the tourism industry: Transportation and Shuttle companies, Tour and Activity operators, Rental Companies and Ticket Vendors.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $90.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zaui Software
  • www.zaui.com
  • Founded 1999
  • Canada

About Zaui Software

Zaui Software is a rich and comprehensive reservation and management software designed for shuttle companies, tour, activity and rental operators. Zaui is one of the longest-standing reservation systems available and ongoing development is our priority. Features: centralized operations management, e-commerce booking engine, iPhone & Point-of-Sale iPad apps, inventory and pricing management, agent/affiliate bookings, vehicle and route management, online reseller channels and much more.


Zaui Software Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Zaui Software Reviews Recently Reviewed!


Easy to use and great support.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It can handle every scenario I have, no matter how random
Easy to sell on other platforms
East to setup, navigate and administer
Amazing support

Cons: The backend user interface could use with a bit of a refresh, it functions perfectly, just looks a little dated. That's really the only think I can think of as a con.

Overall: Seamless ability to automated all booking related, billing and check-in functions. iOS apps are also critical to our success.

Capterra-loader

What great support!

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Great support. Very versatile pricing structure. Basic reporting is easy. Easily integrated into our website.

Cons: Not the easiest system to get used to - clunky. Reporting is limited - basic reporting is easy enough, but finding anything advanced is difficult, and automated (e.g. emailed) reporting is non-existant. Discounts limited - can only be $ based, not based on number of tickets.

Great Product!

Jan 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the system for 6 years with great success. Zaui allows us to be mobile in our business and stay organized with reservations and operations. We're a small seasonal operator that relies on online bookings and these come in while we're in the field or in our off season. The system offers great reporting and keeps us on track ensuring we have guides assigned for tours and that customers have paid. I can't imagine running the business without it. It can appear somewhat complex at first and we certainly don't use all the features it offers but once set up, the day to day functionality is easy. Their support has always been responsive and helpful. A great team. Good overall value.

Changed the way we do business

Jun 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zaui was built to equip and assist established tour operators while they grow. We came to Zaui w/ a laundry list of must-haves, and they already had the feature set to satisfy all of our needs. Beyond that, Zaui has continued to work with our company hand in hand to improve and tweak their services. They are an ideal partner in every definition of the word. They want to see their customers grow, and are eager to share their expertise to make that happen.

Excellent support and service. Made my bookings way easier to manage.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Integrated seemlessly with my website. User friendly and excellent support in place. The branding ability makes it seem like our customers are still on our website.

Overall: Like any new software it takes time to learn it's full power but this is one of the easiest programs we have used.