--- title: "iGo Figure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iGo Figure Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/74232/iGo-Figure/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # iGo Figure Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iGo Figure ## What is iGo Figure? The cloud-based, ALL-IN-ONE iGo360, Fitness Club Management Software features include: easy member sign-up, group fitness and personal trainer scheduling, payment processing, collections, door access, employee compensation, POS sales, and much more. Multi-club owners can run real time consolidated and comparative reporting and track member attendance at various locations. All this is available anywhere you have an internet connection. Start a free trial now ## What is iGo Figure used for? [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iGo Figure?[Manage this product listing](https://www.g2.com/products/igo360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iGo Figure 3.5 (13) VS. [4.7 (3,690)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (13) Ease Of Use 4.6 (3,687) Value For Money 3.8 (8) Value For Money 4.6 (3,296) Customer Service 3.8 (12) Customer Service 4.6 (3,316) ## iGo Figure alternatives [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (173)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about iGo Figure Overview ### Which roles and teams benefit most from iGo Figure? iGo Figure is most used by gym owners, founders, and business managers who oversee daily fitness operations, memberships, scheduling, and financial performance. Personal trainers benefit from managing client appointments and training services, while IT directors support system administration, data access, and reliable technology processes across the facility. Answer based on 10 reviews Overview ### What company size and specific industries is iGo Figure built for? iGo Figure is designed for fitness clubs with under 50 users or employees. It serves the fitness club market and is available in both online and locally installed versions, with use across many countries and languages. Features and Usability ### What are the key features of iGo Figure? iGo Figure offers customer engagement, employee management, and reminders as core features. It also includes class scheduling, attendance tracking, membership management, and member portals, plus billing and invoicing, recurring subscription billing, payment processing, and point of sale (POS) tools for handling payments and member transactions. Getting Started and Support ### What training and onboarding options does iGo Figure offer? iGo Figure provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars cover training topics in a group format, and documentation offers written reference material for ongoing use. Getting Started and Support ### What customer support options does iGo Figure offer? iGo Figure provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe response speed, helpfulness, or common support issues, so support experience cannot be assessed from user comments. ## Features AI summary Based on 4,125 Membership Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) iGo Figure includes **Payment Processing**. However, it does not offer **Registration Management** or **Member Database**. Its **Payment Processing** capability helps businesses handle member payments more efficiently, maintain consistent billing workflows, and support revenue collection, providing teams with a clearer way to manage financial transactions tied to memberships. Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Member Directory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Member Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information iGo Figure 22 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Class Scheduling: Schedule in-person or online classes - Credit Card Processing: Accept and process credit card transactions - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Team Management: Organizing a group of people to accomplish a task - Visitor Management: Allow organizations to streamline the check-in process for visitors. --- Get Advice We can help you find the software with the features you need. Features 3.4 (9) 3.4 Based on 9 reviews ## Pricing Value for money 3.8 (8) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 3.8 (8) 3.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (12) 3.8 Based on 12 reviews ## User reviews Overall rating 3.5 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(3) 3(2) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful RE Reviewer Founder Owner Used the software for: 3-5 years ### "Huge Fan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2023 My overall experience had remained an outstanding experience! I love igo figure! Pros I like the overall simplicity of the igo figure program and outstanding customer care/support. Cons There wasn’t anything I disliked. I have never had issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner ### "Super Easy Software! " 4.0 November 20, 2011 With everything you have to do to get a business open, Go Figure is budget friendly and easy to implement so I can concentrate on getting clients not learning a tedious software program. The staff are great too, knowledgeable and courteous. I looked at the competition, and they are too good to be true..honestly too many hidden fees and contracts with the other guys ... Pros I hate reading instructions or taking the time to learn anything new ..I look for software to be intuitive and Go Figure is! In a world of apps and technology overload and overkill, the simplicity yet sophistication of Go Figure is a perfect fit for my facility. I am a new hybrid concept of a business, not a gym, not a spa and I was able to customize my setup to fit my business. And payment processing is SUPER CHEAP. Cons I am going to need scheduling for my customers as I grow, they tell me that a new scheduling component is in development- I am looking forward to that. I would also like some kind of integration with Facebook and the software that I have to use to run my studio device . I am using social networking to build my business and my machine tracks results at the time of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gym Owner Used the software for: Less than 1 year ### "Stay away. The people writing the software have ZERO gym ownership experience." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 20, 2016 I wanted a software that I could use that would make my facility 24 hours. For whatever reason, I came across iGO360 and it seemed to meet my needs, or so I thought. Once I was in, I was more or less stuck. From day 1 I had trouble with the door and getting people in at night. Then it was trouble with the billing. Then getting people enrolled was a nightmare. If a rival gym opened up across town, I might recommend this software to them, but that's about it. Something as simple as putting a customer on hold for instance, still allows them to have access to the gym. They aren't paying for a membership because they are on hold, but if they come back in before the hold is up, the software has no problem letting them in for a workout sesh. If you are good about reviewing your logs everyday, on top of the other 1,000 things you do as a gym owner, you'll probably catch them. But, if you thought that a person on hold couldn't get in, you'd be in for quite a surprise like I was. In our old system, our credit card processing service turned us on to a credit card updating service that would update expired cards, newly issued cards, etc when they had an agreement in place with the bank. What a great service for an industry that is based on recurring payments processed off a credit card. Igo has ZERO intention of offering this service. ZERO! I called the Forte rep, got it all setup and was ready to rock, but noticed that I never got any updated information. I have had numerous occurrences where in the middle of the night, my door will stop letting people in. There's no way to know when it's happening, other than people will call me at 3am and say hey, I'm outside and the door won't let me in. We are unstaffed at night, which was why we went with iGo for 24 hour access for our customers, so it's very frustrating to my customers and to me. I've received answers such as my wifi is the problem, or Windows 10, or a 2' extension on a USB cable must be the problem. The problem you incur will always be something on your end, never their software. Pros When it works, it's pretty good, not great, but good enough. Cons Customers on hold can still get in without you knowing. If someone scans in with another gyms card you probably won't know if you aren't at the desk. This wasn't built by a gym owner. There's no polish. If you can find what the report you want, and know how to export to Word and Excel, you can probably get a mail merge together and send out renewal letters, but it's not a built in option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "I like the KPI report" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 17, 2017 The Key Performance Indicator is a great snapshot of what's going on our club. Gives me visibility into failed payments, upcoming expiring memberships and overall club performance. Pros The KPI is really great. One glance tells me all I need to know. Support team is helpful when I need them Cons The member photo feature is great - we take member photos and the photo comes up each time they scan in. I wish the display box for the photo was a little bigger. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Really helps me run my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2017 We've been running our facility with iGo360 (the web version) for a year. We like it a lot. The product and the support is great. Pros My favorite feature is the automatic emails. Email reminders for appointments, a series of customizable emails to new prospects and members. Cons We have a wellness form we'd like to capture and integrate. Working with iGo now to try to do that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Personal Trainer Used the software for: Less than 1 year ### "Usable, but outdated" 3.0 October 15, 2018 Pros Reports are easy to navigate, and it certainly performs all baseline functions that I would ask of it while managing a gym including sign ins, price management, and memberships. Cons Slow, and clearly designed for Windows XP, this looks and feels far less like a cutting edge piece of software, but for bare bones it will certainly manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Reporting is a nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2017 The worst software ever, really bad performance. You will never know how many active members you have, and don't even try to export to Excel, the reporting format is really bad. The support team told me there is nothing to do about it, You can't costumize your reports. Look for other options. Pros It was easy to use Cons Reporting is a nightmare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Director ### "Poor Reporting" 1.0 May 17, 2017 This is the worst software for gyms and health clubs. reporting is a nightmare and their tech support will constantly leave you frustrated. Their support is more interested in getting you off the phone than actually helping you. I personally have had many issues and had their tech support "agree" with me and then proceed to tell me that there is nothing they can do. their software will not be able to even tell you how many memberships you have and how many active members those memberships hold. if you are looking to do any kind of reporting, save yourself the frustration and look elsewhere Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owners Used the software for: 1-3 years ### "Diana Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 We've use iGo360 to run our business and its great. Its easy to use. Diana did our training (took less than 2 hours to get us up to speed). She's awesome! Pros Easy to use and easy setup training Cons Nothing I can think of Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner ### "Low cost, high quality, great support" 4.0 August 27, 2009 For the money, I don't think there is anything better, and I have used a few different gym management programs. It's a great product. I recommend it. Pros Ease of use Lots of features Very good training and customer support inexpensive Cons I would like a better way of tracking tennis court scheduling, and even though it manages personal training very well, it would be nice if it had a better report for tracking trainers and their clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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