Who Uses This Software?

For companies that do not want all features of a complete helpdesk, SerioPlus allows users to choose features. SerioPlus is a suite of Serio products that work together to provide a customer service platform.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $69.86/month/user
  • Pricing Details
    Discounts available for multiple users
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Serio
  • www.seriosoft.com
  • United Kingdom

About SerioPlus

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.


SerioPlus Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

SerioPlus Reviews


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