Oracle

Oracle Field Service


5 / 5
2 reviews

Who Uses This Software?

Oracle Field Service, part of the Oracle E-Business Suite, is designed to provide various types of businesses a centralized view and control of field activities.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Oracle for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Oracle
  • www.oracle.com
  • Founded 1977
  • United States

About Oracle Field Service

Field service delivery solution that provides dispatch center, technician portal, mapping, and real-time GPS tracking functionality.


Oracle Field Service Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Oracle Field Service Reviews Recently Reviewed!


Capterra loader

Oracle Field service

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the tool covers most requirements for the service activity from Call handling to dispatching and service inventory management.

It also interfaced with the Service contract module

Cons: The tool needs specific resource for installation and configuration

Oct 21, 2018
5/5
Overall