--- title: "Oracle Field Service Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Oracle Field Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/74290/Oracle-Field-Service/" page_type: "product" language: "en" --- # Oracle Field Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Oracle Field Service ## What is Oracle Field Service? Field service delivery solution that provides dispatch center, technician portal, mapping, and real-time GPS tracking functionality. ## What is Oracle Field Service used for? [Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Oracle Field Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=Oracle Field Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Oracle Field Service 5.0 (3) VS. [4.6 (482)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (482) Value For Money 3.0 (1) Value For Money 4.5 (475) Customer Service 3.0 (1) Customer Service 4.7 (478) ## Oracle Field Service alternatives [4.6 (1,470)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Oracle Field Service Overview ### What company size and specific industries is Oracle Field Service built for? Oracle Field Service is designed for businesses of various sizes that need a centralized view and control of field activities. The vendor description does not name specific industries or sectors, so the product appears to suit general field-service operations across multiple business types rather than a single industry. Features and Usability ### What are the key features of Oracle Field Service? Oracle Field Service offers dispatch management, job scheduling, routing, and technician management for field operations. It also includes work order management, service history, and inventory management, plus GPS, mobile access, online time clock, electronic signature, billing and invoicing, contact database, reminders, and projections. Getting Started and Support ### What training and onboarding options does Oracle Field Service offer? Oracle Field Service provides documentation and videos to help teams get started. Documentation offers written reference for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Oracle Field Service offer? Oracle Field Service provides a knowledge base and chat support. These channels give users self-service documentation and direct assistance when needed. No reviewer feedback is available about support quality, response speed, or common frustrations, so support experience details cannot be assessed from user reports. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) Oracle Field Service supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected on the go, assign jobs more efficiently, and manage customer billing accurately, allowing teams to complete service work faster and maintain better control over daily operations. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Inventory Management Track and manage inventory levels to maintain proper supply Oracle Field Service 15 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 3.0 (1) ### Starting price Free trial not available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SH Shane H. Field tech supervisor Telecommunications ### "Timesaver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 27, 2019 I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows Pros GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion Cons I have yet found a app for this that is user friendly for managing your employees. The user side app works ok Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM amar M. Director Computer Software ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 21, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick R. Senior Consultant - Owner Biotechnology ### "Oracle Field service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 28, 2018 Pros the tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module Cons The tool needs specific resource for installation and configuration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.