# Oracle Field Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Oracle Field Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/74290/Oracle-Field-Service --- # Oracle Field Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Oracle Field Service ## What is Oracle Field Service? Field service delivery solution that provides dispatch center, technician portal, mapping, and real-time GPS tracking functionality. ## What is Oracle Field Service used for? [Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Oracle Field Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=Oracle Field Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Oracle Field Service 5.0 (3) VS. [4.7 (95)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting Price Contact vendor Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (94) Value For Money 3.0 (1) Value For Money 4.6 (78) Customer Service 3.0 (1) Customer Service 4.7 (90) ## Oracle Field Service alternatives [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (229)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Oracle Field Service Overview ### What company size and specific industries is Oracle Field Service built for? Oracle Field Service is designed for various types of businesses that need a centralized view and control of field activities. The vendor description does not specify a particular company size or industry, so it appears suitable for organizations across sectors that manage field operations. Features and Usability ### What are the key features of Oracle Field Service? Oracle Field Service offers job scheduling, dispatch management, routing, and technician management for field operations. It also includes work order management, service history, electronic signature, GPS, mobile access, and online time clock, plus billing & invoicing, inventory management, contact database, reminders, and projections. Getting Started and Support ### What training and onboarding options does Oracle Field Service offer? Oracle Field Service provides documentation and videos for training support. Documentation offers written reference material for reviewing product features and steps, while videos provide visual guidance that teams can follow at their own pace. Getting Started and Support ### What customer support options does Oracle Field Service offer? Oracle Field Service provides a knowledge base and chat for customer support. Users can access written help materials for self-service guidance and chat for direct assistance. No reviewer feedback on support quality is available, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Inventory Management Track and manage inventory levels to maintain proper supply Oracle Field Service 15 features Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage sending personnel and resources to a site as needed Digitally sign online documents System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Timed notification for any upcoming task, deadline, appointment, or activity Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 3.0 (1) ### Starting price Free trial not available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SH Shane H. Field tech supervisor Telecommunications ### "Timesaver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 27, 2019 I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows Pros GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion Cons I have yet found a app for this that is user friendly for managing your employees. The user side app works ok Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM amar m. Director Computer Software ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 21, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick R. Senior Consultant - Owner Biotechnology ### "Oracle Field service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 28, 2018 Pros the tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module Cons The tool needs specific resource for installation and configuration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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