Crow Canyon Systems

Help Desk for SharePoint


Who Uses This Software?

Any organization needing a help desk, service desk, case management, or other support desk system to manage user and customer requests, problems, and issues in an efficient manner.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $2,995.00/one-time
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Crow Canyon Systems
  • sharepoint-applications.com
  • Founded 1999
  • United States

About Help Desk for SharePoint

Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft SharePoint.


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Help Desk for SharePoint Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

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