COLLECTIONS AND RECOVERY

4 / 5 3 reviews

Who Uses This Software?

Our enterprise solutions are used by some of the world's largest financial institutions in addition to mid-size banks, credit unions, auto finance companies, and specialty lenders.


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shaw Systems Associates
  • www.shawsystems.com
  • Founded 1967
  • United States

About COLLECTIONS AND RECOVERY

Our fully integrated collections and portfolio management software product orchestrates every phase of an accounts life cycle. It makes automated decisions easily for mid to large institutions. The collections system is an ideal debt collections and recovery solution scalable for mid to large institutions. Our online solution maximizes the effectiveness of associates and provides tools for managing compliance with industry, regulatory, and corporate standards.


COLLECTIONS AND RECOVERY Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

COLLECTIONS AND RECOVERY Reviews

Platform is very configurable and provides us the ability to great customer service

Sep 15, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The Collections platform is very configurable and allows you to automate most of the multi step processes that occur during the an account or customers tenure. This customization does have some learning curve as all systems do, but once you have mastered it you can realize the full benefits the system has to offer.

Vendor Response

by Shaw Systems Associates on September 15, 2015

Thank you for the review!

Very configurable and powerful software

Sep 09, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The COLLECTIONS platform allows the System Administrator to create workflows and process patterns to control data entry. The processes are able to be defined easily from the COMMANDER application for the software. The ability to control the data entered by the user allows for nearly 100% data consistency.

Vendor Response

by Shaw Systems Associates on September 09, 2015

Thanks for the review!

CS2000 v 4.6, very user friendly, issues easily identified and resolved.

Aug 18, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CS2000 v 4.6 interfaces easily with the Shaw IL / CL accounting systems. Easy administration features that allow quick adjustments to the system. Templated letters allow for great variety of notices to be selected. The volume of space for notations is essential.

Have had issues with demographic displays, i.e. extra characters on the co-borrowers' sections that have no use.

Vendor Response

by Shaw Systems Associates on August 20, 2015

Thanks for the review Alan!