# COLLECTIONS AND RECOVERY Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about COLLECTIONS AND RECOVERY Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/74508/COLLECTIONS-AND-RECOVERY/alternatives --- # COLLECTIONS AND RECOVERY Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) COLLECTIONS AND RECOVERY ## What is COLLECTIONS AND RECOVERY? For over fifty years, Shaw Systems has been the leading provider of loan servicing solutions. Unlike other software companies, we have always focused solely on servicing. This focus allowed us to create the most in-depth loan servicing software on the market. Shaw Systems strives to be the only choice for your loan management software needs, from the automation of the loan servicing workflow to superior customer service for our clients. Visit our website at https://www.shawsystems.com. ## What is COLLECTIONS AND RECOVERY used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300000 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for COLLECTIONS AND RECOVERY?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shawsystems.com&name=COLLECTIONS AND RECOVERY) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### COLLECTIONS AND RECOVERY 4.0 (3) VS. [### COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting Price $300000 Flat Rate, One Time Starting Price $5.99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 3.8 (6) Value For Money 0.0 (0) Value For Money 4.3 (6) Customer Service 4.0 (3) Customer Service 4.0 (6) ## COLLECTIONS AND RECOVERY alternatives Highest Rated [Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172113/Arbeit-Dialer/) [DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143672/DebtCol/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer System that automatically dials calls Automated Notices Send automated reminders and notices to clients on overdue payments Callback Scheduling Schedules callback times Client Management Manage contact details and communication with clients Collection Agencies For third-party collection agencies Commission Management Tracking, calculating, and paying commissions and earnings to employees COLLECTIONS AND RECOVERY 12 features System that automatically dials calls Send automated reminders and notices to clients on overdue payments Schedules callback times Manage contact details and communication with clients For third-party collection agencies Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus For first-party debt collectors Manage plans with a set payment schedule that help customers pay outstanding debt Manage, record and track all business exchanges in form of money and its related interactions in the system ## Pricing Basic $300,000 Flat Rate,One Time ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(0) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CM Christopher M. Director of Technology ### "Platform is very configurable and provides us the ability to great customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 15, 2015 The Collections platform is very configurable and allows you to automate most of the multi step processes that occur during the an account or customers tenure. This customization does have some learning curve as all systems do, but once you have mastered it you can realize the full benefits the system has to offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2015 Thank you for the review! SB Shaun B. ### "Very configurable and powerful software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 9, 2015 The COLLECTIONS platform allows the System Administrator to create workflows and process patterns to control data entry. The processes are able to be defined easily from the COMMANDER application for the software. The ability to control the data entered by the user allows for nearly 100% data consistency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2015 Thanks for the review! AM Alan M. Senior Vice President - Retail Colletions Manager ### "CS2000 v 4.6, very user friendly, issues easily identified and resolved." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 18, 2015 CS2000 v 4.6 interfaces easily with the Shaw IL / CL accounting systems. Easy administration features that allow quick adjustments to the system. Templated letters allow for great variety of notices to be selected. The volume of space for notations is essential. Have had issues with demographic displays, i.e. extra characters on the co-borrowers' sections that have no use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2015 Thanks for the review Alan! Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)