Microdea

Synergize

4.5 / 5 6 reviews

Who Uses This Software?

Built for transportation and logistics companies.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Microdea
  • www.microdea.com
  • Founded 1995
  • Canada

About Synergize

Synergize document management software has helped hundreds of transportation and logistics companies manage their critical documents and information. Our automation platform addresses top industry concerns including improving cash flow, recruiting and managing new drivers, adhering to compliance regulations for HR & Safety documentation, and making sure that freight documents are at your fingertips when customers call with questions.


Synergize Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

Synergize Reviews Recently Reviewed!

User friendly system

Nov 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like ability to upload invoices with one click. GP and Synergize work great together. If there are duplicates I am warned and if there are incorrect codes I am warned as well.

Cons: I don't like that I cant have auto messages appear(warnings if something is entered incorrectly). I wish the system would allow messages to appear. I wish the system wouldn't allow future dated invoices as well.

Overall experience with the product and the group at Microdea have been Excellent

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use for the applications is the most value for the product. A simple click of a button will scan and index thousands of documents.

Cons: The least thing I would like would be more around reading the quality of barcodes when paperwork has been photocopied.

Synergize is a business process driven platform that helps to organize our growing data.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software saves tons of time for our employees so that they can be working on other business critical tasks.

Cons: It is very powerful yet can be complex for newer employees. Training them up to speed to be efficient takes time.

Very easy to use once configured. Time savings are immense.

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like the most about this software is the ease of use for the end user and peace of mind that its done right for management.

Cons: The thing I like the least about this software is that it is somewhat cumbersome to tweak settings or configurations on your own. The staff are really helpful however.

Overall: Time savings, Peace of Mind and Accuracy

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Customer Support is great

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to send invoicing with ease if great, also customer support team is always fast to reply and help with we have issues.

Cons: The length of time it takes to get sales information, speed is an issue which we have had the customer support team working on for a while now.

It is very helpful! Reduced our overheads and improved efficiencies.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. It requires little or no training for new employees. Very helpful customer support team!

Cons: There is some room to improve on visual aspect. Some of the screen designs can be made more appealing.