---
title: "Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fiix the right CMMS solution for you? Explore 629 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/74916/Fiix/reviews/"
page_type: "reviews"
language: "en"
---

Fiix

4.5 (629)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 15th, 2026

# Reviews of Fiix

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

JP

Jeff P

Director of FleetConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.“

October 8, 2024

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“I have a long punch list and all my CSM could do is create VOC's that never made any difference.“

March 16, 2026

JR

Julian R

Finance and foreign tradeRetail, 10,001+ employeesUsed the software for: 6-12 months.

“I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results“

September 28, 2024

RC

Riley C

Chief OperatorEnvironmental Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended.“

July 17, 2025

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. “

March 16, 2026

Anibal M

managerFood Production, 51 - 200 employeesUsed the software for: 1-2 years.

“Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking.“

November 9, 2023

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“Several manual process's that should be and could be much easier.“

March 16, 2026

SB

Sven B

Engineering LeadMaritime, 11 - 50 employeesUsed the software for: Less than 6 months.

“Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required“

May 23, 2023

## Showing most helpful reviews

Showing 1-25 of 629 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Suzannah A.  
Project manager  
Machinery  
Used the software for: 6-12 months

### "An all round maintenance and inventory solution "

November 4, 2022

5.0

Fiix has been easy to use and has improved the efficiency of our processes 100%

Pros

I really like how easily FIIX manages our inventory and maintenance needs. The Request for quote feature is so easy to use and helps us to keep track of all of our purchases.

Cons

Can be difficult to learn at first but once staff and vendors are properly trained it is easy to use and so helpful

Review Source

JP

Jeff P.  
Director of Fleet  
Construction  
Used the software for: 2+ years

### "Amazing CMMS and Highly Recommend "

October 8, 2024

5.0

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Pros

Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.

Cons

The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Fiix

Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could.

Review Source

Response from Rockwell Automation

November 26, 2024

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

VR

Verified Reviewer  
Sr. Mechanical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Good value for the pricing."

September 15, 2020

3.0

Billing and subscription service has been easy to navigate. If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around. In general, Fiix is slow to respond to customer service requests and feature additions.

Pros

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Cons

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

Cost and functionality.

Review Source

KG

Kellie G.  
CMMS Administrator Supervisor  
Food Production  
Used the software for: 1-2 years

### "Simple Review"

October 8, 2024

4.0

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Pros

The ease of use and that it encompasses multiple modules to collect data for a complete picture.

Cons

The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Fiix

With the multiple modules I knew it would give us a true cost of asset

Review Source

JH

Jesse H.  
Manager of Maintenance Services  
Mining & Metals  
Used the software for: 6-12 months

### "If Fiix can't fix it it can't be fixed. "

May 25, 2023

5.0

I am utilizing Fiix to capture and track maintenance and repairs at multiple locations.

Pros

The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing.

Cons

TBD: I haven't found anything that I do not like about Fiix.

Alternatives considered

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reason for choosing Fiix

Fiix was chosen for its overall ease of use.

Review Source

JP

Joseph P.  
Maintenance Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Efficient and quick"

November 2, 2022

5.0

We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.

Pros

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

Cons

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Fiix

Price was better, the features were better rounded and the UI looked nice.

Review Source

Response from Rockwell Automation

November 7, 2022

Hi Joseph, we appreciate you taking the time to leave us a review. We're glad that our software has helped in your day-to-day. Thank you for telling us about your experience.

RH

Ryan H.  
HVAC Department Lead  
Construction  
Used the software for: Less than 6 months

### "This will carry us through scaling up"

September 8, 2020

5.0

I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

Pros

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

Cons

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Reason for choosing Fiix

We chose Fiix because we'd been using Excel for most everything, but there's no real mobile friendly option that can handle everything involved in a Preventative Maintenance operation, especially pictures. That's one of the greatest benefits, plus the integration of work orders with the inventory system. So incredible compared to having to sort through photos, use converters to scale down the file size, and dig through spreadsheets for the correct filter sizes for a given unit. So much is streamlined with Fiix, and as long as your technicians can be shown how much it will relieve common, in-field headaches, it can be an incredible efficiency boost for your operation.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel is great for certain things, but it's terrible for any kind of maintenance reporting, especially if photos are involved. Our daily reports were individual sheets within a single Excel workbook for each month that also included a Monthly report sheet. Between the days and the photos included, our workbooks were becoming hundreds of megabytes. We had to start breaking it down into each day as a separate workbook, plus using an image converter to scale down the file size (which greatly reduced the image quality to, basically, a thumbnail). It was sufficient enough to allow us time to find and implement Fiix.

Review Source

SB

Sven B.  
Engineering Lead  
Maritime  
Used the software for: Less than 6 months

### "Great, cost effective solution"

May 23, 2023

5.0

Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required

Pros

The pricing and what features were included in the basic free package

Cons

I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Fiix

Better quality and features on the free version

Review Source

BG

Brian G.  
Maintenance Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Fiix makes maintenance more manageable"

November 4, 2022

5.0

Fiix has increased my effectiveness as a maintenance leader. It allows me to track individual accomplishments within my team.

Pros

parts inventory control, PM management, work order tracking, time and parts cost tracking

Cons

work request generation can be difficult to manage when using multiple sites

Alternatives considered

[EEM](https://www.capterra.com/p/145059/EEM/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Fiix

free trial version provided me an opportunity to show my employer value

Review Source

AD

Aaron D.  
Manufacturing Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "14 months into FIIX use"

December 28, 2020

4.0

Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.

Pros

The open architecture and ease of adding assets and PMs

Cons

The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining

Alternatives considered

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[Infor CloudSuite Industrial (SyteLine)](https://www.capterra.com/p/143792/SyteLine/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella

Review Source

LR

Luan R.  
Technicien Maintenance  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Very satisfied with everything FIIX can provide"

December 12, 2022

5.0

Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my opinion makes the application very flexible and adaptable for different sectors and sizes of industries, from the simplest to the most complex.

Pros

Several parameters are editable and can be customized according to the specific need.The possibility of communicating with external systems and the entire help library available online.

Cons

The analytics is slow when applying filters.Impossibility of sharing information between different administrators, even if they belong to the same company.

Review Source

SD

Scott D.  
Facilities Supervisor  
Warehousing  
Used the software for: 2+ years

### "great software to streamline your maintenance department "

September 26, 2022

5.0

Im very happy with Fiix. it's quickly become the most used tool in our Maintenance department.

Pros

the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature packed software. at the time of purchase it was the most feature packed CMMS with the smallest price tag.

Cons

Implementation is a bit of a bear. I dont know how it could be streamlined, but it would be nice for future iterations.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

price vs features

Review Source

Response from Rockwell Automation

October 17, 2022

Hi Scott, we appreciate you taking the time to leave us a review. We're glad you have been enjoying Fiix and that it's become one of the most used tools in your department. Thank you for telling us about your experience.

MM

Mike M.  
Maintenance Manager  
Automotive  
Used the software for: 2+ years

### "Using FIXX in an Industrial Facility"

November 9, 2022

5.0

It is a real pleasure to work with the FIXX Team and they have always supported us with everything we have needed. We started with them as they were just beginning and we have both benefitted from our partnership.

Pros

This software is easy to use and quick to learn. Many of my Skilled Trades people are not highly computer literate but found FIXX to be easy to handle with only minimal training.

Cons

FIXX offers way more features than we actually use. I have no issues or concerns as we have found this to be a near perfect solution to our old system of paper and copies.

Reason for choosing Fiix

Price and value. Ease of use. Great support in getting things set up and running.

Review Source

VR

Verified Reviewer  
Civil Engineer  
Utilities  
Used the software for: 6-12 months

### "Great for communication across silo'd departments! "

November 3, 2022

5.0

Within my role at my organization, I verified work orders regarding ongoing asset maintenance and regulatory requirements. It was a great tool to verify work completion and tracking compliance with our regulators.

Pros

Easy communication, streamline and efficient. Allows users to attach documentation that could be communicated across different levels within an organization.

Cons

The functionality is wonderful. The software is intuitive and does not require much critical thought.

Review Source

TM

Travis M.  
Maintenance  
Paper & Forest Products  
Used the software for: 1-2 years

### "Best program for the cost I have used so far"

November 14, 2022

5.0

I have machine breakdowns that where in the days range down to an average of 2 hours

Pros

Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites.

Cons

Would like to have a setup with non-concurrent users in addition to our concurrent users, but it is not offered.

Alternatives considered

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)

Reason for choosing Fiix

Cost and value

Review Source

VR

Verified Reviewer  
Global SHEQ Director  
Management Consulting  
Used the software for: 2+ years

### "Effective solution to manage work orders"

December 12, 2022

5.0

Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable of prioritizing action items by time frame e.g. high priority items must be addressed within 24 hours. It also keeps me abreast of outstanding items that require attention. If these tasks were done manually, it would require a lot of time to manage.

Pros

My favorite feature in this software is that work orders are easily created, tagged, assigned and monitored until close out. Reminders or notifications are automatically despatched to users with actions to notify them of outstanding actions. This helps ensure that high priority items are addressed in a timely manner and closed out.

Cons

There are no aspects of this product that I did not like.

Review Source

WK

Will K.  
Maintenance Engineer  
Chemicals  
Used the software for: 2+ years

### "Estron Chemcial CMMS Review"

March 10, 2020

5.0

We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

Pros

1\. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

Cons

I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Reason for choosing Fiix

Pricing and capabilities.

Review Source

QM

Qasim M.  
Maintenance Supervisor  
Food Production  
Used the software for: 2+ years

### "Fiix User "

November 6, 2020

5.0

very easy to use, once you've taken the time to enter all your equipment/assets or location and any information regarding maintenance and that is just when you start. Since the start of this program, all of our equipment are being serviced on timely manner, parts inventory been easy to maintain, and any information for that equipment is always easy to access for any piece of equipment. for example: manufacturer, model and serial number. over all this program Fiix have made my maintenance program easy and simple to use and track. Above all obtaining AA from the BRC audit.

Pros

There are number of features that I really like but the most I found very helpful when it came time for our BRC annual Audit and made things very easy, efficient and less time consuming were the scheduled maintenance, and the ability to schedule according to manufactures specifications and the reminders triggers via email, list of equipment and their locations, work order generation and completion. Running report to show all types of closed work orders, inventory under your assets, parts used versus what's left in stock. and the ability to access and generate work orders without having a user log in and prevent paying more for multiple users.

Cons

Honestly there not any specific but I would like to see if the programmers are working on ability to take pictures or scan into the program work order of equipment or any asset directly from your mobile devise. This feature may be there on the advance features, but for now I have the basic program.

Reason for choosing Fiix

cost effective, very simple and easy to use. and above all it's just the minimal that I would need for our maintenance.

Review Source

PS

Paul S.  
Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fiix Fixed our work order problems."

November 3, 2022

4.0

Pros

I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the best one I have ever used. My Techs caught onto it in two days including the training day. with minimal questions. We have been using Fiix for 3 months and not a single complaint from my guys on how Fiix iz junk or it doesn't do this...

Cons

We have been using Fiix for 3 months I'm a little nervous on how our inventory will be kept we will see I guess. But if it's anything like we have been experiencing I can't wait to start that part of it.

Reason for choosing Fiix

Our MP-2 was not fitting our needs It was never set up write from the start.

Review Source

Response from Rockwell Automation

November 7, 2022

Hi Paul, we appreciate you taking the time to leave us a review. Glad to hear that your team has been adapting well to Fiix. Thank you for telling us about your experience.

OO

Olawale O.  
Sr. Global Lean Director  
Food & Beverages  
Used the software for: 1-2 years

### "Fiix Review "

June 21, 2022

4.0

Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement.

Pros

It's ease of use as a CMMS. It has the basic functions that a maintenance team will need to manage assets, work orders, spare parts and purchasing.

Cons

For multi-site use, you cannot limit the list of suppliers, preventive maintenance or task groups to the site users. It would be nice for those items be visible only to the site access level based on permissions. Configuration of reporting is not so simple.

Review Source

Response from Rockwell Automation

June 24, 2022

Hey Olawale, thank you for taking the time to leave us a review. We're glad to hear that you have been finding our software easy to use. As for your product suggestion around site access visibility based on permissions we'll pass your feedback on to our team. As we are always looking for ways to improve, your feedback is appreciated.

LH

Lloyd H.  
Maintenance Manager  
Building Materials  
Used the software for: 2+ years

### "Product Review"

November 5, 2019

4.0

It has helped our shop stay on top of jobs and allowed us to export WO's to management so they can chose the priority of what they would like jobs done in. Scheduled maintenance is now easy to manage. As with any CMMS system it does not run itself and needs dedicated man hours to manage it. There is no way to get away from that. However, if you spend the time you are rewarded with great data.

Pros

Ease of use. It is quite easy to learn how to use. Many useful features learning to use more all the time.

Cons

It is glitchy, I have to reload the program quite often because buttons disappear. The sort on any of the sheets uses the left hand value to sort, for example 9900 would come before 10001. When exporting to excel it only does one page at a time and if I have 500 items I have to export 5x and stich the sheets together. For Work orders submitted by a guest the work order sheet shows them as a guest and does not identify them by their email address. When sending out an email (PO for example) it does not show up in the sent box or in my outlook sent items. So I am not sure if the email was actually sent. Not easy to use for unplanned down time. Cannot notify the runners of jobs that need to be done immediately.

Reason for choosing Fiix

We did a product search and it seemed the most user friendly and had the most features we wanted.

Review Source

WM

Wally M.  
Maintenance Technician  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent Program - Stay On Task"

September 8, 2024

5.0

It really helps on the job to keep my day organized and it was easy to learn.

Pros

It helps at work to keep track of all of the tasks I have to take care of. I also like it that I can use the app on my phone to close out tasks and add tasks.

Cons

I can't think of anything i dislike. Everything seems easy to understand and use once you get used to it.

Review Source

RW

Ryan W.  
Manufacturing Engineering Technician  
Automotive  
Used the software for: 2+ years

### "Great quality for the price, but still room for improvement "

October 24, 2019

5.0

Previously we used Microsoft outlooks calendar feature to organize our maintenance scheduling. This has greatly improved our planning capabilities.

Pros

Fiix is very user friendly. All the tools you need are at the touch of your fingers for a very reasonable price!

Cons

There is always room for improvement. Fiix should implement the ability to associate a work order with more then one asset. I would say that it would be even more beneficial to add a specific asset to a labor task. I think this functionality has been overlooked, often a work order pertains to more then one specific piece of equipment. For example; if I have a monthly filter check on my electrical cabinets I currently only have the ability to select one cabinet as an asset instead of all the specific cabinets that require work. This is something that can be worked around, however the work order is only associated with the one asset. The work history is then lost for the other cabinets. For companies that require documentation for ISO certifications/audits this can create issues depending on the work performed. It is unreasonable to have a work order for each menial task just for record keeping sake.

Reason for choosing Fiix

We did not consider other options.

Review Source

DP

David P.  
Chief Engineer  
Hospitality  
Used the software for: 2+ years

### "Second property and still like this extra person on the job,"

February 24, 2020

5.0

Business problems that Fiix helps me with is scheduling, reporting and filing. Fiix is the extra person on my team and saves having to hire that body that may be sick or on vacation when you need them the most, Fiix is always there.

Pros

I most like the scheduling that it provides me. I have set up all of my critical tasks each month and no matter how busy or hectic a day is Fiix will remind me I have a task that needs addressing.

Cons

The set up, but you will have that with any software, this being the second property I have used this on what I learned on the first that I used for 4 years made this property much easier.

Reason for choosing Fiix

When I made my choice it was actually Maintenance Assistant software and Fiix acquired and merged with their software and is a better program. When I changed jobs and acquired this property I did not even look at any other programs, Fiix was my first choice.

Review Source

Response from Rockwell Automation

March 11, 2020

Hi David, thank you for the review. We know how busy your team can be, so we are happy to hear that Fiix is helping you track your maintenance activities and save you time. If you need help with setting up the system, do let us know and we can send over some materials or connect you with our Professional Services team who can help simplify the process.

TS

Tarjei S.  
Drilling Project Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Folders under "Files""

September 22, 2020

3.0

Not very experienced yet, but using it on a daily basis, as it is mandatory and required by my employer.

Pros

I am not experienced with similar software from earlier, but have some very limited proarc and SAP experince. Otherwise i have used Sharepoint for years.

Cons

I miss the feature to make folders under "files". On larger projects we need to separate different documents, reports, pictures etc. etc in different folders so it is easy to find the correct ducument later when we make the final documentation package to client. I am used to make such folders, with headings that make it easy to find what you are looking for later. As i experience today with Fiix, everything is dropped in the "big black box". On larger projects we can easily have hundreds of different documents, reports, pictures etc. dropped off here. To find the correct we have to read, and open one by one...... To preliminary solve this issue i always have my own parallel projects file in Sharepoint where i can separate documents in folders. It should be easy to make it possible to create folders with headings under the Files menu.

Review Source

Response from Rockwell Automation

October 1, 2020

Hi Tarjei, Welcome to Fiix! Thank you for the feedback about our file management system. We have great news. We're currently working on improving the way Fiix manages files and will submit a feature request on your behalf about including folders under files. If you are looking for some extra training on Fiix, we do offer free basic training courses. Please contact your Customer Success Manager for these sessions!

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