# Page 2 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/74916/Fiix/reviews

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Fiix

4.5 (628)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 4th, 2026

# Page 2 - Reviews of Fiix

## Showing most helpful reviews

Showing 26-50 of 628 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Sam H.  
Maintenance Planner and CMMS Administrator  
Paper & Forest Products  
Used the software for: 2+ years

### "Not happy with Fiix."

March 16, 2026

3.0

Several manual process's that should be and could be much easier. I have a long punch list and all my CSM could do is create VOC's that never made any difference. We have 60 seats and are using enterprise version. Fiix is more expensive than most from my experience. We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. My team is not happy with Fiix. We collaborated about our issues and felt moving to a different CMMS was the best avenue.

Pros

Great Reports module. Asset hierarchy is set up in a way where you can drill down further into the sub assemblies. Work orders and work requests are easy to put in.

Cons

If you want a Pass/Fail set up for your PMs. Creating inspection tasks is very manual and time consuming. The only fast way to do this is by using the API tool. Assets "Inventory Items" have their history attached to the storehouse location instead of the item SKU. So you can't remove the item from a location once added if it has any history. Also the Inventory and the Equipment Assets share the same table which causes several other issues such as a UI issue when viewing the Asset or Parts and Supplies Forms. What i liked least, is the development team doesn't help with your needs, even if you want to pay. They only use the Fiixers Social Media site. Which is unbelievable.

Review Source

RM

ROSS M.  
Director of Operations  
Import and Export  
Used the software for: 1-2 years

### "Fiix CMMS software review"

December 12, 2024

5.0

The team is great, there have been issues but all can be resolved with good people.

Pros

The support team is the best. We have been using the software 2 years and now have a good solution.

Cons

The CMMS process is difficult and any CMMS system is time consuming and tedious,

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing Fiix

Relationship with Rockwell was the driving factor

Switched from

[Agility](https://www.capterra.com/p/12553/Agility/)

Tabware was a very poor system and old technology

Review Source

JP

Jeff P.  
Director of Fleet  
Construction  
Used the software for: 2+ years

### "Amazing CMMS and Highly Recommend "

October 8, 2024

5.0

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Pros

Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.

Cons

The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Fiix

Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could.

Review Source

Response from Rockwell Automation

November 26, 2024

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

RC

Riley C.  
Chief Operator  
Environmental Services  
Used the software for: 2+ years

### "Bad Customer Service"

July 17, 2025

1.0

Big waste of $. We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended. I canceled weeks before my renewal, and they still charged me the full amount for the next year, even though we stated we had not used it the prior year and will not use it again.

Pros

I did not find anything within this software to be useful. We have found other services that cost much less and perform much better.

Cons

Data entry is a lengthy process that involves a significant amount of information that is not to be used again.

Review Source

KG

Kellie G.  
CMMS Administrator Supervisor  
Food Production  
Used the software for: 1-2 years

### "Simple Review"

October 8, 2024

4.0

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Pros

The ease of use and that it encompasses multiple modules to collect data for a complete picture.

Cons

The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Fiix

With the multiple modules I knew it would give us a true cost of asset

Review Source

ML

Mel L.  
Business Analyst  
Shipbuilding  
Used the software for: 6-12 months

### "Fiixers are great people who work towards the success of their customers"

December 11, 2024

5.0

My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions

Pros

The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration.

Cons

I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities.

Alternatives considered

[OptiAM EAM (Enterprise Asset Management)](https://www.capterra.com/p/169348/Optiam-EAM/)

Reason for choosing Fiix

Easy to use and configure. Fiix met the business need for WO scheduling of preventive maintenance.

Review Source

JR

Julian R.  
Finance and foreign trade  
Retail  
Used the software for: 6-12 months

### "I improve my work performance"

September 28, 2024

5.0

I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results

Pros

I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data.

Cons

There is nothing to dislike, they have always met expectations

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Fiix has advance maintenance management features"

January 27, 2025

5.0

Pros

Fiix makes maintenance optimization quite straightforward thanks to its advance features.

Cons

Fiix could have a more user-friendly management panel.

Review Source

WM

Wally M.  
Maintenance Technician  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent Program - Stay On Task"

September 8, 2024

5.0

It really helps on the job to keep my day organized and it was easy to learn.

Pros

It helps at work to keep track of all of the tasks I have to take care of. I also like it that I can use the app on my phone to close out tasks and add tasks.

Cons

I can't think of anything i dislike. Everything seems easy to understand and use once you get used to it.

Review Source

SG

Susan G.  
Project Manager  
Architecture & Planning  
Used the software for: 1-2 years

### "My Experience With Fiix"

September 5, 2024

5.0

Pros

Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.

Cons

All the features of Fiix work smoothly and no issues.

Review Source

sW

sandy W.  
warehouse coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "move to fixx"

September 9, 2024

5.0

switched to this from another product and like this one much better

Pros

so very easy to use dont have to type in a million different boxes

Cons

so far i havent found anything i dont like

Review Source

LR

Luan R.  
Technicien Maintenance  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Very satisfied with everything FIIX can provide"

December 12, 2022

5.0

Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my opinion makes the application very flexible and adaptable for different sectors and sizes of industries, from the simplest to the most complex.

Pros

Several parameters are editable and can be customized according to the specific need.The possibility of communicating with external systems and the entire help library available online.

Cons

The analytics is slow when applying filters.Impossibility of sharing information between different administrators, even if they belong to the same company.

Review Source

JD

Jauna D.  
Maintenance Coordinator  
Consumer Services  
Used the software for: 2+ years

### "Wouldn't be without it!"

June 30, 2022

5.0

Pros

User friendly. Help and instruction is easy to find or access. All in one software for maintenance.

Cons

CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for.

Review Source

SD

Scott D.  
Facilities Supervisor  
Warehousing  
Used the software for: 2+ years

### "great software to streamline your maintenance department "

September 26, 2022

5.0

Im very happy with Fiix. it's quickly become the most used tool in our Maintenance department.

Pros

the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature packed software. at the time of purchase it was the most feature packed CMMS with the smallest price tag.

Cons

Implementation is a bit of a bear. I dont know how it could be streamlined, but it would be nice for future iterations.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

price vs features

Review Source

Response from Rockwell Automation

October 17, 2022

Hi Scott, we appreciate you taking the time to leave us a review. We're glad you have been enjoying Fiix and that it's become one of the most used tools in your department. Thank you for telling us about your experience.

DW

Dwight W.  
Maintenance Technician  
Veterinary  
Used the software for: 2+ years

### "Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work."

November 2, 2022

5.0

We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When tickets are submitted by the teams, I can focus my time more efficiently instead of driving across the state to show up and then discover I needed 1 specific tools that may now be sitting in a tool box 300 miles away and not available without ordering a week in advance.

Pros

This helps track things as they happen and even get ahead of maintenance preventing loss of equipment use and wasted time.

Cons

The mobile platform has a minor quirk where I feel it could do better with the interface, but that is a personal preference.

Review Source

James A.  
NA World class Manufacturing Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Fiix Fixed our Maintenance Organization"

September 3, 2020

5.0

Pros

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

Cons

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[SyteLine](https://www.capterra.com/p/143792/SyteLine/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Fiix

I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.

Switched from

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.

Review Source

MM

Mike M.  
Maintenance Manager  
Automotive  
Used the software for: 2+ years

### "Using FIXX in an Industrial Facility"

November 9, 2022

5.0

It is a real pleasure to work with the FIXX Team and they have always supported us with everything we have needed. We started with them as they were just beginning and we have both benefitted from our partnership.

Pros

This software is easy to use and quick to learn. Many of my Skilled Trades people are not highly computer literate but found FIXX to be easy to handle with only minimal training.

Cons

FIXX offers way more features than we actually use. I have no issues or concerns as we have found this to be a near perfect solution to our old system of paper and copies.

Reason for choosing Fiix

Price and value. Ease of use. Great support in getting things set up and running.

Review Source

Lillian G.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fiix is the best maintenance management software"

November 17, 2023

4.0

The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows.

Pros

Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime.

Cons

More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)

The program's scalability and flexibility have allowed us to adapt to the changing needs of our organization. Fiix is not just a maintenance management tool; it's a comprehensive solution that has positively impacted our overall operational efficiency and asset reliability.

Review Source

VR

Verified Reviewer  
Civil Engineer  
Utilities  
Used the software for: 6-12 months

### "Great for communication across silo'd departments! "

November 3, 2022

5.0

Within my role at my organization, I verified work orders regarding ongoing asset maintenance and regulatory requirements. It was a great tool to verify work completion and tracking compliance with our regulators.

Pros

Easy communication, streamline and efficient. Allows users to attach documentation that could be communicated across different levels within an organization.

Cons

The functionality is wonderful. The software is intuitive and does not require much critical thought.

Review Source

NH

Nathan H.  
Maintenance & Asset Assistant  
Oil & Energy  
Used the software for: 2+ years

### "FIIX Makes It Work"

June 21, 2022

5.0

Pros

It's easy to understand and teach operators to use.

Cons

I'd like to see improvements made to the mobile app with more options.

Review Source

TM

Travis M.  
Maintenance  
Paper & Forest Products  
Used the software for: 1-2 years

### "Best program for the cost I have used so far"

November 14, 2022

5.0

I have machine breakdowns that where in the days range down to an average of 2 hours

Pros

Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites.

Cons

Would like to have a setup with non-concurrent users in addition to our concurrent users, but it is not offered.

Alternatives considered

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)

Reason for choosing Fiix

Cost and value

Review Source

JW

Jordan W.  
Executive Assistant  
Gambling & Casinos  
Used the software for: 6-12 months

### "Fiix - Quick and Easy!"

December 14, 2022

5.0

Fiix has provided many benefits not only to our Facilities team, but to the entire casino staff. The staff can now easily enter a work order from wherever they are located using their phone. The facilities team can also keep track of their daily work and justify hours worked.

Pros

Extremely user friendly. Anyone, no matter the skillset, can use the mobile application to successfully submit an order. There are only a few field to fill in but enough information requested so the team handling understands the needs.

Cons

Some of the back end screens took awhile to get used too, specifically the inventory pages as well as adding assets. This is likely due to user attention.

Review Source

VR

Verified Reviewer  
Senior Electrical Engineer  
Renewables & Environment  
Used the software for: 2+ years

### "Good Experience With Fiix CMMS"

February 23, 2020

4.0

Fiix CMMS software helps Bariq a lot in the following : 1- Evaluating the assets performance weekly in terms of availability and productivity. 2- Based on the Annual Analysis out from Fiix software, we could set our upgrading plan for 2020, by focusing on the biggest downtime assets. 3- Using Fiix software we could manage successfully the Preventive maintenance program.

Pros

In my opinion, the most powerful points in the software: 1- The Preventive maintenance module, is very organized. 2- The work order page includes many important data, makes the the reports very descriptive. 3-Many kinds of reports, meet many aspects of study.

Cons

The most annoying points: 1- The Arabic language data does not appear in the report. 2- The customized reports are not easy to be shaped and need to be more flexible for selecting the presented data.

Alternatives considered

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

Review Source

Response from Rockwell Automation

March 9, 2020

Hello there, thank you for taking the time to leave a review for Fiix! We are happy to hear that our CMMS is helpful for asset management, work management, and forecasting for your work. We're sorry to hear about your frustrations with the Arabic language data and reporting difficulties. We have captured this feedback for our product team to investigate. If you had any other feedback, please reach out to our Customer Success team as we are always looking to improve our CMMS.

HM

Harry M.  
Maintenance Reliability  
Industrial Automation  
Used the software for: 2+ years

### "Fiix CMMS use in a <50 employee manufacturing facility "

May 23, 2023

5.0

We have had a very good experience with the software itself and the customer service has been excellent.

Pros

It has all the features we need, works very well for a company our size. The value to price ratio is high.

Cons

Since we are not using Fiix to its full capability, ther have not been any particular dislikes.

Review Source

JA

Jocelyn A.  
Coordonateur infrastructure critique Centre et Est du Québec  
Telecommunications  
Used the software for: 2+ years

### "FIIX is a great CMMS "

November 2, 2022

5.0

I like my CMMS

Pros

The mobile apps is very useful. i have 475 buildings to maintien. with this tool we enhance the travelling efficiacy.

Cons

what I like least is the construction of the report. there are already built reports but when we need precise data according to our business unit we have to build our own report but the tool is not very user-friendly. But I have excellent customer support that helps me whenever I have a need with building a rapport.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Review Source

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