# Page 21 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/74916/Fiix/reviews

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Fiix

4.5 (628)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 4th, 2026

# Page 21 - Reviews of Fiix

## Showing most helpful reviews

Showing 501-525 of 628 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DZ

Dave Z.  
Master Technician  
Industrial Automation  
Used the software for: 1-2 years

### "Simply Works!"

January 17, 2017

4.0

Have used Fiix (formally Maintenance Assistant) for about a year now, and has met all of our expectations after transitioning from another Cmma program.

Pros

Price

Cons

The way it handles parts and/or purchasing.

Review Source

KP

Kevin P.  
Director of Operations  
Consumer Goods  
Used the software for: 6-12 months

### "Great Value"

October 25, 2016

4.0

I decided to install NetSuite even though we are a small company with only one shift of production and on maintenance tech. We are able to track all PM as well labor and parts for our equipment.

Pros

Ease of use

Cons

Not able to use with NetSuite unless everything is in NetSuite. I would like to be able to use with NetSuite when all the information is already in CMMS.

Review Source

jS

jim S.  
Engineering Mananger  
Renewables & Environment  
Used the software for: 6-12 months

### "Software easy to use and support is excellent"

October 19, 2017

4.0

Tracking downtime and easy to use stores package.

Pros

Easy of use. Screens very easy to move around. Making changes in one screen makes changes in all associated windows, saving time and hassle free.

Cons

Remoteness of the head office. Being a Canadian based software package tie difference and locality sometimes proves a bit difficult.

Review Source

KT

Kevin T.  
Senior Procurement Specialist  
Biotechnology  
Used the software for: Less than 6 months

### "Fiix Software Assessment"

September 2, 2020

4.0

I've worked with SAP, JD Edwards, Microsoft Dynamics D365 ERP systems, etc. Fiix provides simplicity in configuration. I enjoy working and learning more about Fiix and ways it can be configured to better my growing company.

Pros

Ease of use and configuration. User friendly system with smaller learning curve relative to other software systems.

Cons

Heavy on CMMS Asset management (as designed) but the Procurement side can use some upgrades/improvements (commenting as someone involved more on the Supply Chain/Procurement side).

Review Source

CP

Cris P.  
Maintenance Supervisor.  
Industrial Automation  
Used the software for: 6-12 months

### "18 years in Maintenance and finally a CMMS that is easy to use and user friendly. "

August 29, 2017

5.0

Control of machine PM's etc.

Pros

The user end of this CMMS is bar none the easiest I have used and simple to figure out. Having the capability to let anyone submit requests from there phone on the app is a huge plus.

Cons

The android app isn't very friendly, suggest doing main work on PC and using app just to submit request's.

Review Source

ED

Evan D.  
Maintenance & Facility Manager  
Food Production  
Used the software for: 6-12 months

### "Blown away by how good customer support and my account manager are. "

September 14, 2017

4.0

We were using a very old outdated database software. The biggest benefit is being web based

Pros

This software does have a ton of value. It does more than we thought it would right from the start.

Cons

There are many bugs that are being ironed out. There are a lot of clicks to get through work orders and maintain complete, accurate records.

Review Source

DM

Derek M.  
  
Automotive  
Used the software for: 6-12 months

### "Excellent product!"

January 23, 2017

5.0

This software has allowed our maintenance team be more efficient, productive and proactive. There is so many great aspects to this, it is hard to list them all. Tracking PM services, repairs and repair cost can help identify equipment that may have outlived its useful life. Do not hesitate to invest in this system

Pros

trackability of repairs to be completed

Cons

initial data entry for setup

Review Source

NP

NAYAN P.  
Maintenance Technician  
Food & Beverages  
Used the software for: 6-12 months

### "Fiix user review"

September 4, 2020

4.0

Pros

Ease of using it. It is very easy to understand and make modifications.

Cons

It could be more interactive such as diagrams.

Review Source

JD

Joshua D.  
Facility Manager  
Machinery  
Used the software for: 2+ years

### "User Friendly Product"

September 2, 2020

5.0

Pros

This program was easy to set up, has streamlined our maintenance and given us a solid records management system.

Cons

Sometimes I forget my password..........

Review Source

CW

Curt W.  
Tanger  
Civic & Social Organization  
Used the software for: 6-12 months

### "Review"

November 5, 2019

5.0

Asset management, work orders

Pros

Range of asset control options, ease of data input

Cons

Lag time but probably due to wifi issues

Review Source

RP

Ron P.  
Vice-President of Properties  
Civic & Social Organization  
Used the software for: 1-2 years

### "Thoughts on Fiix"

September 28, 2018

4.0

Helps us keep on top of maintenance better.

Pros

It allows us to schedule maintenance and receive timely reminders.

Cons

Creating reports is a very cumbersome task.

Review Source

PS

Pam S.  
Admin. Assistant  
Utilities  
Used the software for: Less than 6 months

### "Fiix Review"

May 19, 2020

4.0

The software is great but can use some modification

Pros

I like the ease of finding items and some what user friendly.

Cons

the least I like about the software, is that when I print a purchase order it does not have a general ledger number denoted.

Review Source

MS

Matt S.  
maintenance  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Maintenance department useage"

August 6, 2018

5.0

Time is the best thing about Fixx. I don't have to go back to my computer as much. Which time is money.

Pros

I like the app on my phone the most. Its the best thing for this department.

Cons

We are still working on the system. I think if i pick one thing i don't like is not knowing everything about it yet.

Review Source

RG

Rich G.  
Production Training Coordinator  
Printing  
Used the software for: 1-2 years

### "Review of Fiix"

September 24, 2020

4.0

Pros

It is all organized very well and allows for some customization.

Cons

I wish that there were more videos about how to work around any issues/problems while using a Mac with this software. Printing labels with QR codes is difficult on a Mac as well as a few other things.

Review Source

TS

Tzvi S.  
FM assistant director  
  
Used the software for: 1-2 years

### "Game changer"

January 16, 2017

5.0

Since i have brought this system into our company we doubled efficiency and reduced downtime by 50% would still look out for more customization

Review Source

sC

sean C.  
maintenance tech  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good maintenance software easy to use "

January 18, 2018

4.0

Pros

easy to use the dash board is very helpful and coordinated makes it easy to look at the other maintenance tech work progress

Cons

I haven't found really anything that i would consider a con about this program maybe a step by step procedure on a maintenance request

Review Source

BC

Basil C.  
Asset Management Lead  
Higher Education  
Used the software for: 1-2 years

### "Well designed"

September 22, 2020

5.0

Better PM tracking, easy to setup and use

Pros

Ability to build customized reports, access to most of the backend tables, custom fields

Cons

Price is on the high side, maybe provide a different package for educational institutions

Review Source

JE

Joshua E.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Great System"

October 6, 2020

5.0

We have began to develop a preventative maintenance system with this product.

Pros

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

Cons

I have not found many "cons" within this system, yet. Whenever I find myself confused, the software has an option for the user to view a video explaining the setup process, etc.

Review Source

JC

Jean-Eric C.  
IT Suppervisor  
Environmental Services  
Used the software for: 2+ years

### "An administrator view"

September 21, 2020

5.0

Pros

I'm working in the IT team in a company that use FIIX since many years. I'm not an everyday users but all the problems are going through me. The customer support is excellent, I had to call you many times during the years for training and questions. Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).

Cons

We experimented some bugs especially on the french version.

Review Source

JP

Jay P.  
Technician  
Industrial Automation  
Used the software for: 6-12 months

### "Cmms support"

November 19, 2016

5.0

Its a great system however it takes to long to add pictures and some dont carry over. It has some good detail but could be easier to submit notes.

Pros

It allows you to break down the different types of service required.

Cons

To much involved in adding notes and letting administration see them.

Review Source

RC

Robert C.  
Maintenance Planer  
Construction  
Used the software for: 6-12 months

### "New to the FIIX System"

March 16, 2020

5.0

Working with the Maintenance Supervisor showing me how the system works, it is easy to navigate thru

Pros

Just from the short time I have used it Fiix system seems easy to navigate through & and add extras

Cons

I have not used this system long enough to form a negative opinon on

Review Source

LC

Leonard C.  
Paint Maintenance Technician  
Sporting Goods  
Used the software for: 6-12 months

### "Lenny Clifton's review"

June 8, 2020

4.0

we finally have a work order software that is user friendly

Pros

How quickly I can close out work orders.

Cons

I wanted to see when I did something last, and I didn't know how to find it. Also when I can't close out a work order, sometimes the reason I can't close it isn't in the list of reasons. I would like to write my own work orders for reoccurring work orders.

Review Source

TP

THERESA P.  
Maintenance Supervisor  
Food & Beverages  
Used the software for: 6-12 months

### "Fiix Software"

October 19, 2018

5.0

Since using Fiix we spend less time on the computer with work orders and parts and are able to spend more time on the floor addressing maintenance issues

Pros

the software is easy to use and people are quick to pick up on it

Cons

machine downtime (offline / online) could be easier to use

Review Source

RP

Rico P.  
Maintenance Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I would say that MA CMMS is the future tool for Maintenance, it is handy and user's friendly software ."

March 13, 2017

4.0

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

Review Source

VR

Verified Reviewer  
Project Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Fiix review"

March 15, 2020

5.0

This is a great tool to manage and support your maintenance plan.

Pros

Fiix is a great app to support your maintenance plan, it allows to keep asset inventory, maintenance plan, and history of use. Also it allows to plan and manage your spare parts supply.

Cons

I consider stock management as a great feature that gives a plus and can't wait to see future improvements in this area

Review Source

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