--- title: "Fiix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fiix Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/74916/Fiix/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Fiix Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fiix ## What is Fiix? Fiix's cloud-based maintenance management software is the easiest way to plan, track, and optimize maintenance. Fiix partners with you to organize assets and inventory, manage work, connect to business systems, and make data-driven decisions. Use customizable dashboards to see all your work, parts, costs, schedules, and KPIs in one place with just a few clicks. Our technician-focused desktop and mobile apps help you schedule, prioritize, and be notified of tasks from anywhere—even when offline. ## What is Fiix used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Best ease of use Overall rating Based on 629 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Comprehensive maintenance organization Highly intuitive user experience Cumbersome work order process Challenging custom report creation Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Building Maintenance / 2025 - Maintenance Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Tool Management / 2025 - Work Order / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Fiix alternatives Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/74916/Fiix/alternatives/) ## FAQs about Fiix Overview ### What problems does Fiix solve? Fiix solves paper-based, disconnected maintenance workflows by centralizing work requests, work orders, asset histories, preventive maintenance schedules, spare-parts inventory, and repair costs. Maintenance managers, technicians, facilities teams, and field service crews benefit from mobile updates, barcode-based asset identification, accountability records, and reports for audits, downtime analysis, and planning. Answer based on 413 reviews Overview ### Which roles and teams benefit most from Fiix? Fiix is most used by maintenance managers, supervisors, technicians, and planners who schedule work orders, track asset history, and manage preventive maintenance. Facilities and operations teams coordinate building and equipment upkeep, while engineering and plant leaders monitor maintenance priorities, downtime, labor, and repair activity across sites. Answer based on 608 reviews Overview ### What company size and industries is Fiix built for? Fiix is CMMS software for small businesses, which account for 56% of reviewers, especially Food Production at 7%. It also supports midsize organizations (27%) and enterprises (17%) across food and beverage, automotive, manufacturing, fleet, wastewater, oil and gas, utilities, construction, warehousing, and distribution maintenance. Answer based on 629 reviews Features and Usability ### What are the key features of Fiix? Fiix includes preventive maintenance, work order management, and scheduling to plan, prioritize, and record maintenance activities. Mobile access lets technicians view asset data and create work orders in the field, while asset tracking supports location and barcode or QR code identification. Inventory management tracks parts and stock levels. Answer based on 49 reviews Pricing ### How much does it cost and what fees or limitations are included? Fiix offers a free version, with Basic starting at $45 per user/month and Professional at $75 per user/month. A free trial is available, and Professional includes one free month with annual billing. Reviewers value the pricing, but report limited lower-tier features, costly additional users, and higher-plan requirements for some functionality. Answer based on 77 reviews Integrations ### Which third-party tools and platforms does Fiix integrate with? Fiix integrates with over 20 third-party tools, including Dynamics 365, Microsoft Power BI, NetSuite, Tableau, Geotab, MachineMetrics, SAP Business One, and Oracle Cloud Financials. Its catalog covers enterprise asset management, financial systems, business intelligence, fleet tracking, manufacturing data, and cloud-based operations platforms. Answer based on 45 reviews Getting Started and Support ### How easy is it to onboard and train a team on Fiix? Fiix offers live online sessions, documentation, and video tutorials for team training. Reviewers report that technicians, seasonal staff, and users with limited computer skills often learn work orders quickly. Administrators and teams configuring forms, imports, reporting, or complex multi-site setups typically need more time and structured training. Answer based on 59 reviews Getting Started and Support ### What customer support options does Fiix offer, and how do users rate the experience? Fiix offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to answer questions or resolve issues, particularly during setup. However, some report slow responses, limited assistance without paid upgrades, difficulty reaching phone support, and inconsistent experiences with billing or feature requests. Answer based on 82 reviews Security ### How does Fiix handle data security and access control? Fiix uses required monthly password changes and customizable permissions for user groups to control access. Reviewers describe stored data as secure, but note that configuring menu and page permissions can be complicated. Multi-site users also report limited ability to restrict supplier, preventive-maintenance, and task-group lists by site-level access. Answer based on 19 reviews ## Who uses Fiix? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive maintenance organization 93% positive reviews out of 103 Most reviewers indicate maintenance management streamlines scheduling, tracking, and organizing preventive and corrective tasks efficiently. Lillian G. Human Resources Generalist, 10,001+ employees. "The program has significantly improved our maintenance efficiency and reduced equipment downtime." Cumbersome work order process 36% negative reviews out of 87 Some reviewers indicate work orders are difficult to manage, citing workflow inefficiencies and limited customization options. Highly intuitive user experience 97% positive reviews out of 96 Most reviewers describe ease of use as a major benefit, highlighting its straightforward, accessible interface. Challenging custom report creation 40% negative reviews out of 67 Some reviewers describe reporting as difficult, with limited customization, confusing setup, and technical requirements. Efficient asset and task tracking 90% positive reviews out of 79 Most reviewers find maintenance tracking valuable for monitoring work orders, asset history, and compliance documentation. Jeff P. Director of Fleet, 501 - 1,000 employees. "No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically." Frequent technical glitches 61% negative reviews out of 46 Most reviewers report bugs and issues, including crashes, slow fixes, and interface problems disrupting daily operations. ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Fiix supports all three features that reviewers rate most highly: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses keep maintenance tasks organized, reduce unplanned downtime through scheduled upkeep, and maintain complete equipment records, allowing teams to improve asset performance and make better service decisions. Preventive Maintenance 4.7 (83) 67.47% of 83 reviewers that rated this feature as important or highly important With this capability, you can automate reminders, schedule by various criteria, and track maintenance history. Reviewers appreciate how it keeps equipment running, reduces downtime, and helps them plan ahead with notifications, making preventive tasks easy to manage and monitor. Service History 4.5 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.4 (66) 53.03% of 66 reviewers that rated this feature as important or highly important This aspect helps you submit, update, and track work orders from anywhere using phones or tablets. Some users say mobile access is practical and easy for fieldwork, though a few mention occasional bugs and differences from the web interface. Asset Tracking 4.7 (61) 50.82% of 61 reviewers that rated this feature as important or highly important You can monitor assets across locations, use QR/barcodes, and access detailed histories. Reviewers appreciate the visibility into asset status, cost tracking, and easy reporting, though some say the tracking speed and automation could be improved for downtime management. Scheduling 4.6 (63) 61.90% of 63 reviewers that rated this feature as important or highly important Fiix offers flexible scheduling tools that let you plan recurring work, prioritize tasks, and coordinate teams. Users think the calendar and alerts help them balance workloads, avoid missed maintenance, and streamline planning, especially for preventive and multi-location jobs. Work Order Management 4.6 (81) 62.96% of 81 reviewers that rated this feature as important or highly important It gives you a centralized way to create, assign, and track work orders, making documentation and prioritization simple. Reviewers indicate it streamlines communication, keeps tasks organized, and is easy to use for tracking progress, assigning jobs, and maintaining records. Fiix 101 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Images: Store images of assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: You can monitor assets across locations, use QR/barcodes, and access detailed histories. Reviewers appreciate the visibility into asset status, cost tracking, and easy reporting, though some say the tracking speed and automation could be improved for downtime management. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Airlines: Created for use in the aviation and air transportation industry - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: This aspect helps you submit, update, and track work orders from anywhere using phones or tablets. Some users say mobile access is practical and easy for fieldwork, though a few mention occasional bugs and differences from the web interface. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: With this capability, you can automate reminders, schedule by various criteria, and track maintenance history. Reviewers appreciate how it keeps equipment running, reduces downtime, and helps them plan ahead with notifications, making preventive tasks easy to manage and monitor. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Fiix offers flexible scheduling tools that let you plan recurring work, prioritize tasks, and coordinate teams. Users think the calendar and alerts help them balance workloads, avoid missed maintenance, and streamline planning, especially for preventive and multi-location jobs. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: It gives you a centralized way to create, assign, and track work orders, making documentation and prioritization simple. Reviewers indicate it streamlines communication, keeps tasks organized, and is easy to use for tracking progress, assigning jobs, and maintaining records. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (626) 4.2 Based on 626 reviews ## Pricing Value for money 4.3 (514) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/74916/Fiix/pricing/) Basic $45.00 Per User,Per Month It includes: - Phone Support - Reports - Unlimited PMs - Resource-based scheduling - User certification tracking - Access to success team - Email support Professional $75.00 Per User,Per Month It includes: - Advanced Notifications - Custom Report Builder - Downtime Tracking - Fiix Foresight - Inventory Cycle Counts - Multi-Asset Work Orders - Multi-Sire Management - Nested Pms - Purchasing and Rfqs Enterprise Custom Quote Available It includes: - Fiix Integration Hub - Single Sign on - Customizable interface - Custom API integrations - Audit Traill - Customized workflows - E-Signatures - Failure Codes Value for money 4.3 (514) 4.3 Based on 514 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (534) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (534) 4.4 Based on 534 reviews ## User reviews Overall rating 4.5 Based on 629 reviews Filter by rating Counts reflect reviews available in this feed. 5(345) 4(236) 3(39) 2(5) 1(4) Mentioned topic Recent reviews first, then most helpful AD Adjuster Adjuster Used the software for: Less than 1 year ### "Reliable and Organized Maintenance Management Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2026 Overall, Fiix has been a reliable maintenance management solution. It helps improve visibility, organization, and accountability by centralizing work orders, asset records, and maintenance information. Once familiar with the platform, it supports day-to-day operations well, although improvements to reporting, customization, and workflow efficiency would make the experience even better. Pros Fiix makes maintenance management much more organized by keeping work orders, asset information, and maintenance history in one place. The interface is relatively easy to navigate, and the reporting features provide useful visibility into maintenance activity and equipment performance. Cons Some features require extra setup or several steps to complete what should be a simple task. Reporting and customization can also have a learning curve, and certain workflows could be more intuitive and streamlined. Sam H. Maintenance Planner and CMMS Administrator Used the software for: 3-5 years ### "Not happy with Fiix." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 March 17, 2026 Several manual process's that should be and could be much easier. I have a long punch list and all my CSM could do is create VOC's that never made any difference. We have 60 seats and are using enterprise version. Fiix is more expensive than most from my experience. We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. My team is not happy with Fiix. We collaborated about our issues and felt moving to a different CMMS was the best avenue. Pros Great Reports module. Asset hierarchy is set up in a way where you can drill down further into the sub assemblies. Work orders and work requests are easy to put in. Cons If you want a Pass/Fail set up for your PMs. Creating inspection tasks is very manual and time consuming. The only fast way to do this is by using the API tool. Assets "Inventory Items" have their history attached to the storehouse location instead of the item SKU. So you can't remove the item from a location once added if it has any history. Also the Inventory and the Equipment Assets share the same table which causes several other issues such as a UI issue when viewing the Asset or Parts and Supplies Forms. What i liked least, is the development team doesn't help with your needs, even if you want to pay. They only use the Fiixers Social Media site. Which is unbelievable. Suzannah A. Project manager Used the software for: Less than 1 year ### "An all round maintenance and inventory solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 7, 2022 Fiix has been easy to use and has improved the efficiency of our processes 100% Pros I really like how easily FIIX manages our inventory and maintenance needs. The Request for quote feature is so easy to use and helps us to keep track of all of our purchases. Cons Can be difficult to learn at first but once staff and vendors are properly trained it is easy to use and so helpful Mel L. Business Analyst Used the software for: Less than 1 year ### "Fiixers are great people who work towards the success of their customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions Pros The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration. Cons I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities. SM Sr. Mechanical Engineer Sr. Mechanical Engineer Used the software for: 3-5 years ### "Good value for the pricing." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 18, 2020 Billing and subscription service has been easy to navigate. If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around. In general, Fiix is slow to respond to customer service requests and feature additions. Pros Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups. Cons Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated. JP Jeff P. Director of Fleet Used the software for: 3-5 years ### "Amazing CMMS and Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2024 My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix. Pros Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically. Cons The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself. MO Manager of Maintenance Services Manager of Maintenance Services Used the software for: Less than 1 year ### "If Fiix can't fix it it can't be fixed. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2023 I am utilizing Fiix to capture and track maintenance and repairs at multiple locations. Pros The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing. Cons TBD: I haven't found anything that I do not like about Fiix. MM Maintenance Manager Maintenance Manager Used the software for: 1-3 years ### "Efficient and quick" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2022 We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way. Pros I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step. Cons The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it. HD HVAC Department Lead HVAC Department Lead Used the software for: Less than 1 year ### "This will carry us through scaling up" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2020 I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department. Pros I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest. Cons There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses. EL Engineering Lead Engineering Lead Used the software for: Less than 1 year ### "Great, cost effective solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2023 Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required Pros The pricing and what features were included in the basic free package Cons I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well [View all Reviews](https://www.capterra.com/p/74916/Fiix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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