# Fiix Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Fiix Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Fiix Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/74916/Fiix --- # Fiix Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 14, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fiix Fiix Overview: ### Key takeaways Insights from verified Capterra reviews Fiix is a maintenance management tool used primarily by small businesses in food production, food and beverage, and automotive industries. It stands out for its scheduling and preventive maintenance features and mobile-friendly interface. Despite some citing reporting limitations and integration challenges, most say it improves equipment reliability and reduces downtime. Pricing is seen as slightly high for small teams that need advanced features. ### Our verdict Fiix is a solid option for businesses that want to digitize maintenance workflows and improve asset reliability. Its mobile access and scheduling tools support daily operations, while its preventive maintenance features help teams stay ahead of breakdowns. While reporting and setup may require extra attention, and licensing terms can be restrictive, most users say it’s well worth the investment. Overall rating Based on 628 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Comprehensive maintenance organization Consistently intuitive user experience Work order process inefficiencies Limited custom reporting options Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Fiix alternatives While Fiix offers strong scheduling and preventive maintenance tools, some teams may prefer alternatives with more flexible reporting, contract terms, or setup workflows that better match their internal processes and resource constraints. Highest Rated [4.9 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/74916/Fiix/alternatives/) ## Who uses Fiix? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive maintenance organization 94% positive reviews out of 102 Most reviewers describe maintenance management as streamlined, supporting preventive scheduling, asset tracking, and reduced downtime. Lillian G Human Resources Generalist, 10,001+ employees. "The program has significantly improved our maintenance efficiency and reduced equipment downtime." Work order process inefficiencies 36% negative reviews out of 86 Some users comment work order creation is cumbersome, lacks customization, and presents challenges for tracking and closure. Jerald A MTT, 1,001 - 5,000 employees. "Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top." Consistently intuitive user experience 97% positive reviews out of 96 Most users report ease of use, quick learning curve, and straightforward navigation for daily tasks. Limited custom reporting options 40% negative reviews out of 67 Some users say reporting tools lack flexibility, are hard to customize, and require technical expertise to operate. Centralized maintenance recordkeeping 90% positive reviews out of 79 Most users comment maintenance tracking enables efficient documentation, audit readiness, and improved task accountability. Jeff P Director of Fleet, 501 - 1,000 employees. "No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically." Frequent technical glitches 60% negative reviews out of 45 Most users report recurring bugs, slow fixes, and frustrating crashes, especially on mobile and during data entry. ## Fiix's interface Fiix’s interface is structured for quick task execution, with reviewers highlighting its clarity in work order creation and scheduling. Navigation is straightforward, though some mention limited visibility into closed work orders and occasional mobile feature gaps. 2+ Laura Burgess Senior Content Analyst Fiix makes it easy to log and manage tasks with minimal clicks, which helps your team stay focused on maintenance rather than admin work. However, accessing closed work orders and syncing mobile entries may take extra steps depending on your setup. Ease of Use 4.3 (627) 4.3 Based on 627 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst Fiix’s top-rated features work together to simplify maintenance planning, reduce manual errors, and keep teams aligned. The system’s scheduling and work order tools offer practical control over daily operations without adding complexity. Features 4.2 (625) 4.2 Based on 625 reviews The Fiix features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and collective feedback from all published reviews. Work order creation 4.6 (38) 38 reviewers rated this feature Create and modify work orders quickly with clear task details and location data. The interface supports paperless workflows and reduces errors, helping teams track progress and notify relevant departments efficiently. Maintenance scheduling 4.5 (29) 29 reviewers rated this feature Schedule maintenance by time, meter, event, or condition with flexible triggers. Automate reminders and balance workloads to keep equipment running smoothly and avoid missed tasks. Scheduling 4.4 (63) 63 reviewers rated this feature Coordinate preventive and project maintenance with calendar tools and recurring job setup. Plan and prioritize workloads to minimize downtime and keep teams aligned. Preventative maintenance 4.4 (81) 81 reviewers rated this feature Automate and track preventive tasks with alerts, historical logs, and tablet integration. Helps extend asset life and reduce unexpected breakdowns. Inventory management 4.2 (27) 27 reviewers rated this feature Track inventory levels and parts usage with record-keeping and purchase order integration. Helps avoid overstocking and delays, though consistent data entry is key. Barcoding/RFID 3.8 (10) 10 reviewers rated this feature Identify and track items using barcode tags or RFID (radio-frequency identification) tags. This feature received a below-average rating, suggesting limited effectiveness or adoption. Predictive maintenance 3.5 (13) 13 reviewers rated this feature Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms. This feature received the lowest score among those with sufficient review volume. Custom API integrations 0 reviewers rated this feature Connect Fiix with other business systems to automate workflows and share data across platforms. This helps unify maintenance with broader operational processes. Failure codes 0 reviewers rated this feature Tag and track equipment issues using standardized codes to uncover recurring problems and improve root cause analysis. Condition-based maintenance triggers 0 reviewers rated this feature Schedule maintenance based on sensor data or asset conditions to reduce downtime and extend equipment life. Audit trail 0 reviewers rated this feature Monitor all user actions and system changes to support compliance, accountability, and operational transparency. Maintenance Copilot 0 reviewers rated this feature Ask natural-language questions about your own assets, sensors, and CMMS data. Copilot returns real-time insights like risk scores, uptime, and work order history. Sensor-level data queries 0 reviewers rated this feature Users can now retrieve hourly and daily data for specific sensors by name, enabling more precise monitoring and analysis. List and table view responses 0 reviewers rated this feature Copilot now supports structured output formats for multi-record queries, improving readability and decision-making. Mobile sync engine update 0 reviewers rated this feature Fiix improved its mobile sync engine to enhance reliability and response times for Android and iOS users. All key features (108) Integrate with a third-party accounting system 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 25.00% of 4 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 25.00% of 8 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 1 reviewers that rated this feature as important or highly important Manage adding fixed assets to proposed budgets 0.00% of 2 reviewers that rated this feature as important or highly important Organize assets into folders and subfolders or tag assets based on a custom file hierarchy 0% of 0 reviewers... Store images of assets 0% of 0 reviewers... Collection of all assets in the system 0% of 0 reviewers... Manage assets throughout their lifecycle to optimize profit 0% of 0 reviewers... Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Fiix helps you monitor assets across multiple locations, using QR/barcode labels and detailed records. Reviewers appreciate easy access to asset history, visual tracking, and the ability to attach manuals or photos, though some mention asset tracking could be faster and more automated. 50.82% of 61 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... Monitor all user actions and system changes to support compliance, accountability, and operational transparency. 0 reviewers rated this feature Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... The ability to identify a barcode on or within an image or packaging 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 100.00% of 1 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags. This feature received a below-average rating, suggesting limited effectiveness or adoption. 10 reviewers rated this feature Compare key metrics for the business against prominent players in the industry 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 0.00% of 2 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 0.00% of 2 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Schedule maintenance based on sensor data or asset conditions to reduce downtime and extend equipment life. 0 reviewers rated this feature Process to track, record, and analyze expenses that occurred over the entire duration of a given project 0% of 0 reviewers... Connect Fiix with other business systems to automate workflows and share data across platforms. This helps unify maintenance with broader operational processes. 0 reviewers rated this feature Alter the layout and content of dashboards 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Customize contracts and forms to collect specific information 33.33% of 6 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Import and export data to and from software applications 0.00% of 5 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store and organize documents in a centralized system 50.00% of 2 reviewers that rated this feature as important or highly important Track unplanned equipment or network failures 0.00% of 2 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 100.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents 0% of 0 reviewers... Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 50.00% of 2 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 55.56% of 9 reviewers that rated this feature as important or highly important Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Tag and track equipment issues using standardized codes to uncover recurring problems and improve root cause analysis. 0 reviewers rated this feature Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 0% of 0 reviewers... Created for use in the aviation and air transportation industry 0% of 0 reviewers... Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 0% of 0 reviewers... Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Manage and track all disruptions and incidents 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 76.92% of 13 reviewers that rated this feature as important or highly important Monitor product stock levels 40.00% of 5 reviewers that rated this feature as important or highly important Track inventory levels and parts usage with record-keeping and purchase order integration. Helps avoid overstocking and delays, though consistent data entry is key. 27 reviewers rated this feature Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 70.59% of 17 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 54.55% of 11 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 0% of 0 reviewers... Tracking the status of previously identified performance measurements 0% of 0 reviewers... Copilot now supports structured output formats for multi-record queries, improving readability and decision-making. 0 reviewers rated this feature Identify the physical location of an individual, asset, device, etc. 66.67% of 3 reviewers that rated this feature as important or highly important Ask natural-language questions about your own assets, sensors, and CMMS data. Copilot returns real-time insights like risk scores, uptime, and work order history. 0 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 62.50% of 8 reviewers that rated this feature as important or highly important Schedule maintenance by time, meter, event, or condition with flexible triggers. Automate reminders and balance workloads to keep equipment running smoothly and avoid missed tasks. 29 reviewers rated this feature Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations 0% of 0 reviewers... Fiix gives you practical mobile access for creating, updating, and closing work orders in the field. Some users say it’s easy to use and boosts efficiency, but others mention occasional bugs and limited capabilities compared to the web version. 52.31% of 65 reviewers that rated this feature as important or highly important Notifications via mobile devices 0% of 0 reviewers... Fiix improved its mobile sync engine to enhance reliability and response times for Android and iOS users. 0 reviewers rated this feature Observe and track the demand, usage, progress or quality of a system, product, or user 0.00% of 3 reviewers that rated this feature as important or highly important Manage and support multiple locations 100.00% of 2 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms. This feature received the lowest score among those with sufficient review volume. 13 reviewers rated this feature Automate and track preventive tasks with alerts, historical logs, and tablet integration. Helps extend asset life and reduce unexpected breakdowns. 81 reviewers rated this feature Fiix offers robust preventive maintenance capabilities, letting you schedule, track, and receive alerts for routine tasks. Reviewers appreciate automated reminders, easy setup for recurring work, and the ability to monitor asset health, which helps minimize downtime and keeps equipment running smoothly. 68.29% of 82 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses 66.67% of 3 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 0% of 0 reviewers... Matrix barcode that stores information 0% of 0 reviewers... Generate quotes or estimates for customers 50.00% of 2 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 33.33% of 12 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 66.67% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0.00% of 3 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Allows service businesses to track ongoing repairs 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 100.00% of 3 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Identify and analyse the reasons behind accidents 0% of 0 reviewers... Set a time to generate routine reports automatically 0% of 0 reviewers... Coordinate preventive and project maintenance with calendar tools and recurring job setup. Plan and prioritize workloads to minimize downtime and keep teams aligned. 63 reviewers rated this feature Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Users can now retrieve hourly and daily data for specific sensors by name, enabling more precise monitoring and analysis. 0 reviewers rated this feature Track work performed and resources used for past customers, sites, or assets 52.63% of 19 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, manage and track all task activities and progression 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 0% of 0 reviewers... Oversee technicians and track their assigned work orders 50.00% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 75.00% of 4 reviewers that rated this feature as important or highly important Track and document the history, application, or location of an item or activity 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Allows fleets and service businesses to track information about their vehicles. 66.67% of 3 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 4 reviewers that rated this feature as important or highly important Track the duration and expiration of warranty as well as any obligations under that warranty 0% of 0 reviewers... Create and modify work orders quickly with clear task details and location data. The interface supports paperless workflows and reduces errors, helping teams track progress and notify relevant departments efficiently. 38 reviewers rated this feature You get streamlined work order management, making it simple to assign, prioritize, and document tasks. Reviewers indicate it’s easy to use, supports paperless processes, and improves organization, communication, and traceability across teams, aiding efficient maintenance operations. 62.96% of 81 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst Fiix’s top-rated features work together to simplify maintenance planning, reduce manual errors, and keep teams aligned. The system’s scheduling and work order tools offer practical control over daily operations without adding complexity. Features 4.2 (625) 4.2 Based on 625 reviews ## Pricing Value for money 4.3 (513) Fiix pricing plans start at $45 per user per month, or $540 billed annually. This entry price falls within the typical SMB budget range, with most buyers spending $50–$100 per user per month on maintenance management software. Pricing scales by plan and user count. Fiix also offers a free plan with limited seats. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/74916/Fiix/pricing/) Basic $45.00 Per User,Per Month It includes: - Phone Support - Reports - Unlimited PMs - Resource-based scheduling - User certification tracking - Access to success team - Email support Professional $75.00 Per User,Per Month It includes: - Advanced Notifications - Custom Report Builder - Downtime Tracking - Fiix Foresight - Inventory Cycle Counts - Multi-Asset Work Orders - Multi-Sire Management - Nested Pms - Purchasing and Rfqs Value for money 4.3 (513) 4.3 Based on 513 reviews ## Integrations Fiix integrates with a mix of operational and business systems to support maintenance, inventory, and reporting workflows. These connections include both native and third-party links, enabling data sharing across hardware, ERP, and productivity tools. Popular integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/) Laura Burgess Senior Content Analyst Fiix helps your operations lead sync inventory data with ERP systems, automate work orders from sensor inputs, and share maintenance metrics across departments—all without manual entry or switching platforms. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (533) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (533) 4.4 Based on 533 reviews ## User reviews Overall rating 4.5 Based on 628 reviews Filter by rating 5(345) 4(235) 3(39) 2(5) 1(4) Mentioned topic Sorted by most recent SH Sam H. Maintenance Planner and CMMS Administrator Paper & Forest Products ### "Not happy with Fiix." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 March 16, 2026 Several manual process's that should be and could be much easier. I have a long punch list and all my CSM could do is create VOC's that never made any difference. We have 60 seats and are using enterprise version. Fiix is more expensive than most from my experience. We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. My team is not happy with Fiix. We collaborated about our issues and felt moving to a different CMMS was the best avenue. Pros Great Reports module. Asset hierarchy is set up in a way where you can drill down further into the sub assemblies. Work orders and work requests are easy to put in. Cons If you want a Pass/Fail set up for your PMs. Creating inspection tasks is very manual and time consuming. The only fast way to do this is by using the API tool. Assets "Inventory Items" have their history attached to the storehouse location instead of the item SKU. So you can't remove the item from a location once added if it has any history. Also the Inventory and the Equipment Assets share the same table which causes several other issues such as a UI issue when viewing the Asset or Parts and Supplies Forms. What i liked least, is the development team doesn't help with your needs, even if you want to pay. They only use the Fiixers Social Media site. Which is unbelievable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Riley C. Chief Operator Environmental Services ### "Bad Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2025 Big waste of $. We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended. I canceled weeks before my renewal, and they still charged me the full amount for the next year, even though we stated we had not used it the prior year and will not use it again. Pros I did not find anything within this software to be useful. We have found other services that cost much less and perform much better. Cons Data entry is a lengthy process that involves a significant amount of information that is not to be used again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Mehmed Oguz S. Research Assistant Higher Education ### "Fiix has advance maintenance management features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 27, 2025 Pros Fiix makes maintenance optimization quite straightforward thanks to its advance features. Cons Fiix could have a more user-friendly management panel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM ROSS M. Director of Operations Import and Export ### "Fiix CMMS software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2024 The team is great, there have been issues but all can be resolved with good people. Pros The support team is the best. We have been using the software 2 years and now have a good solution. Cons The CMMS process is difficult and any CMMS system is time consuming and tedious, Switched from [Agility](https://www.capterra.com/p/12553/Agility/) Tabware was a very poor system and old technology Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reasons for choosing Fiix Relationship with Rockwell was the driving factor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mel L. Business Analyst Shipbuilding ### "Fiixers are great people who work towards the success of their customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions Pros The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration. Cons I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities. Alternatives considered [OptiAM EAM (Enterprise Asset Management)](https://www.capterra.com/p/169348/Optiam-EAM/) Reasons for choosing Fiix Easy to use and configure. Fiix met the business need for WO scheduling of preventive maintenance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Timmy W. Emergency Response Technician Farming ### "Great for large buildings " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2024 Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team. Pros Cross platform was a huge win. We were able to use the application on phones, tablets and PC. Cons It did not have who was assigned the works order, time stamps of orders and comments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2024 Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts. JP Jeff P. Director of Fleet Construction ### "Amazing CMMS and Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix. Pros Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically. Cons The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reasons for choosing Fiix Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2024 Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts. KG Kellie G. CMMS Administrator Supervisor Food Production ### "Simple Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2024 The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage. Pros The ease of use and that it encompasses multiple modules to collect data for a complete picture. Cons The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Reasons for choosing Fiix With the multiple modules I knew it would give us a true cost of asset Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Julian R. Finance and foreign trade Retail ### "I improve my work performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 28, 2024 I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results Pros I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data. Cons There is nothing to dislike, they have always met expectations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW sandy w. warehouse coordinator Consumer Goods ### "move to fixx" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2024 switched to this from another product and like this one much better Pros so very easy to use dont have to type in a million different boxes Cons so far i havent found anything i dont like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/74916/Fiix/reviews/) ## FAQs Yes, Fiix offers a free plan with no trial period or credit card required. It includes unlimited service requests, 25 preventive maintenance tasks, asset tracking, and mobile access. Yes, the Fiix mobile app supports offline access. You can complete work orders and log data without an internet connection, and updates sync automatically once you're back online. Fiix does not explicitly list HIPAA compliance. It meets SOC 2 and ISO 27001 standards for data security and privacy, but healthcare organizations should confirm specific regulatory needs. Yes, Fiix provides mobile apps for iOS and Android. You can manage work orders, scan barcodes, attach photos, and access asset data from your phone or tablet. Yes, Fiix includes asset tracking features such as QR/barcode scanning, asset hierarchies, downtime tracking, and custom fields. These tools help monitor performance and prioritize maintenance. Fiix connects with ERP systems, sensors, and productivity tools via native and third-party links. You can automate work orders, sync inventory, and share maintenance data across platforms. Fiix’s paid plans start at $45 per user per month for the Basic tier and $75 for Professional. Enterprise pricing is custom. Annual billing includes one month free. Fiix offers email and phone support, a help center, training videos, and implementation services. Support levels vary by plan, with more access provided on higher tiers. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Fiix’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) Popular comparisons [Fracttal One vs Fiix](https://www.capterra.com/compare/74916-159911/Fiix-vs-Fracttal)[MaintainX vs Fiix](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)[Limble vs Fiix](https://www.capterra.com/compare/74916-162600/Fiix-vs-Limble-CMMS)[eMaint CMMS vs Fiix](https://www.capterra.com/compare/74916-100468/Fiix-vs-eMaint-CMMS)[Maintenance Connection vs Fiix](https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix)[UpKeep vs Fiix](https://www.capterra.com/compare/74916-145635/Fiix-vs-UpKeep)[Asset Essentials vs Fiix](https://www.capterra.com/compare/74916-113574/Fiix-vs-AssetEssentials) [eWorkOrders CMMS vs Fiix](https://www.capterra.com/compare/74916-90092/Fiix-vs-eWorkOrders-CMMS)[Eptura Asset vs Fiix](https://www.capterra.com/compare/74916-125977/Fiix-vs-ManagerPlus)[ManWinWin vs Fiix](https://www.capterra.com/compare/74916-109248/Fiix-vs-ManWinWin)[AssetTiger vs Fiix](https://www.capterra.com/compare/74916-151021/Fiix-vs-AssetTiger)[mainsim vs Fiix](https://www.capterra.com/compare/74916-143704/Fiix-vs-mainsim)[TheWorxHub vs Fiix](https://www.capterra.com/compare/74916-172308/Fiix-vs-TheWorxHub)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)