# DONATION Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DONATION Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/74930/DONATION

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# 

 DONATION Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 14, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DONATION

## What is DONATION?

Software4Nonprofits: DONATION is an easy-to-use yet powerful donor management solution for charities, churches, and nonprofits. Track donors, record donations, and issue compliant charitable/tax receipts with ease. Available as a Windows desktop program and an online version (cloud-based web app accessible across devices), it’s trusted by 11,000+ organizations across the U.S. and Canada. Features include donor and donation tracking, tax receipting, online giving, customizable reports, and email or printed receipts. Designed for simplicity and efficiency, backed by reliable support and regular updates. Free for up to 25 donors, plus a 30-day full-feature trial.

## What is DONATION used for?

[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Church Management](https://www.capterra.com/church-management-software/)

Top alternative

Featured

Overall rating

Based on 245 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$17

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DONATION?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.software4nonprofits.com&name=DONATION)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DONATION

4.9 (245)

VS.

[4.5 (1,406)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$17

Usage Based, Per Month

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (241)

Ease Of Use

4.3 (1,405)

Value For Money

4.9 (25)

Value For Money

4.5 (1,142)

Customer Service

4.9 (238)

Customer Service

4.8 (1,305)

## DONATION alternatives

Highest Rated

[4.8 (478)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/74930/DONATION/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Pledge Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track commitments to donate in the future

Contribution Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

Membership Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Customizable Reports

Alter the layout and content of reports

Donation Management

Track/record financial donations made by members, along with the issuance of tax receipts/documents

DONATION 8 features

View donor contribution history, track how much money have been raised over time and measure progress

Alter the layout and content of reports

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Database of members to track personal information of individuals and families

Outlet for members and visitors to submit donations electronically

Track commitments to donate in the future

Get Advice

We can help you find the software with the features you need.

Features

4.3 (27)

4.3

Based on 27 reviews

## Pricing

Value for money

4.9 (25)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/74930/DONATION/pricing/)

Standard

$17.00

Usage Based,Per Month

It includes:

-   Automated Charitable Receipts
-   DONATION for Churches
-   Easy and Powerful Data Entry
-   Professional Reports and Letters
-   Windows Desktop Version

Online Version

$17.00

Usage Based,Per Month

It includes:

-   Automated Charitable Receipts
-   DONATION for Churches
-   Easy and Powerful Data Entry
-   Professional Reports and Letters
-   Accessible from any device through a browser
-   Online Giving

Value for money

4.9 (25)

4.9

Based on 25 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (238)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (238)

4.9

Based on 238 reviews

## User reviews

Overall rating

4.9

Based on 245 reviews

Filter by rating

5(216)

4(26)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CV

Chad V.

Executive Director

Religious Institutions

### "Cheap, Not the Best Tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 15, 2023

We were not extremely happy and needed more features to continue to grow our donor management.

Pros

The price was the best part. It was pretty easy to learn as well and teach others the program.

Cons

This needs improvement in many areas. For a small nonprofit that is just starting, it works well. We have grown to a place where we needed more features that it simply does not offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Thank you for this review, Chad. Our intended market is small to mid-sized non-profits, so we are certainly not trying to have all of the features that larger organizations, or ones that either want a full-featured church management program or major fundraising program, would have. We are happy to hear that your organization has grown sufficiently to need a larger program! I'm not sure what your concern was about our support - I looked you up and don't even see any support emails from you or anyone in your organization.

TM

Tania M.

Finance Administrator

Non-Profit Organization Management

### "Great product for smaller non profits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 30, 2023

Great company, great support, very efficient and easy to use the program. Accessible from other computers if you get the appropriate version.

Pros

Great product, easy to use. Inexpensive but not "cheap". Great support/help. Fantastic for smaller non profits.

Cons

We only stopped using it because we got very large and needed to interface with Planning Center.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reasons for choosing DONATION

At the time, we needed something cost effective and that was meant for donation tracking and receipting. We were smaller and didn't like the interface of planning center and the ease of use wasn't there with using QuickBooks Desktop Premier (which we were using for finances). In the end we only stopped using Donation because we needed to integrate with Planning Center and at the time that was not an option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Non-Profit Organization Management

### "Functional & Straightforward "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 19, 2022

Pros

Quick to learn, easy to use. Expandable but seems to be oriented to small/midsized nonprofits

Cons

I have no complaints at all, it worked well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2022

Great, thank you for this review. You are certainly right that most of our users are small to mid-sized charities and churches, and that is who we have concentrated on making it good for. As our tagline says: Simple. Powerful. Affordable.

GN

Gregory N.

Lead Pastor

Religious Institutions

### "Great Software for the cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 14, 2022

As a church this software was used to log and monitor tax exempt giving .

Pros

At the time the Software was the least expensive option for the needs of the church. For simple giving and donation reporting it works well.

Cons

As a standalone donation software its very adequate however, there are limits to the capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2022

Thank you for this review, Gregory. Our intention with the software is to keep it as simple as possible, yet have some powerful features, to work for both churches and charities. It's not trying to be a full-featured church management program, or a full-featured fundraising program.

DH

Donna H.

Finance Manager

Non-Profit Organization Management

### "User friendly, intuitive software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2022

100% happy with this product. Every feature it offers is reliable, updates are smooth. Outstanding customer service and support.

Pros

Donation is a user friendly, intuitive DMS. I have used a variety of DMS and have never wished Donation had a feature I needed. In fact, I enjoy that it is basic without a bunch of complicated stuff I don't need. It has all the reporting features I need and comes with outstanding customer support. I have already recommended Donation to another non-profit, which they ultimately transitioned to.

Cons

Maybe just add some auto formatting in the Postal Code and Phone number fields but not a big deal.

Reasons for choosing DONATION

Donation was already in place at the organization I came to work in. I have used other DMS software at other non-profits. I am very happy with the pricing, functionality and support from Donation, in fact I referred another non-profit I worked at to this product and they ultimately purchased it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2022

Thanks for this great review! That is a good idea about the formatting of postal codes - we will try to incorporate it soon. There is already auto-reformatting of phone numbers when saving donors. For instance, any of "123-456-7890", "123 456 7890" or even "1234567890" are reformatted to "(123) 456-7890".

JM

John M.

Envelope secretary

Religious Institutions

### "Donation Software - An amazing bargain"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2022

Pros

This program allows complete tracking of donors, donations and also allows creation of official receipts. We get a monthly remittance from head office and all 95 donations are added seamlessly with one command. Saves many hours and errors!

Cons

The modification of the existing templates for receipts and letters requires a little getting used to, but is not really a major hindrance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Deborah H.

Pastor/president

Religious Institutions

### "New to product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 10, 2021

Pros

Seems easy to use and accurate . Hoping it meets my expectations

Cons

No I can’t find anything yet as I am new at using this program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Barbara R.

Secretary/Treasurer

Religious Institutions

### "Simply Fantastic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2021

This software is a timesaver!

Pros

This software is so easy to use making recording and reporting tithes and offerings so quick and accurate! I've used other software in the past which was expensive and cumbersome. Donation makes my job much easier.

Cons

I can't think of anything that I don't like about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TJ

Terry J S.

Owner

Accounting

### "Donation Must Have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2020

Sending out Donor receipts and year end statements is less time consuming. Having the proper IRS statement for charitable deductions is a critical step for Donors.

Pros

Having an easy template for Donor receipts and year end statements is wonderful. Being able to print mailing labels saves time each reporting period. I use this program for all of my non-profit clients.

Cons

My first year was a learning curve obviously. I did have a bit of problem adding the Entity logos to the template. One client's template came out better than another. Operator error most likely.

Reasons for choosing DONATION

Previously I was using a manual method through MS Office Word. Software4 Nonprofits is much cleaner, faster and efficient!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lillian W.

Secretary

Religious Institutions

### "Excellent, easy to use Donation System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2020

The DONATION software is reliable, does the job it was designed for, with ease. Also, the customer service is second-to-none, and any questions are dealt with quickly and efficiently.

Pros

This software is reliable and easy to use. The customer service is excellent.

Cons

There is nothing that I think is missing from this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/74930/DONATION/reviews/)

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Popular comparisons

[DonorPerfect vs DONATION](https://www.capterra.com/compare/2698-74930/DonorPerfect-Fundraising-Software-vs-DONATION)[Givebutter vs DONATION](https://www.capterra.com/compare/74930-172048/DONATION-vs-Givebutter)[Tithe.ly vs DONATION](https://www.capterra.com/compare/74930-154664/DONATION-vs-Tithe-ly-Church-Giving)[Zeffy vs DONATION](https://www.capterra.com/compare/74930-220131/DONATION-vs-Zeffy)[Bloomerang vs DONATION](https://www.capterra.com/compare/74930-131207/DONATION-vs-Bloomerang)[Bonterra Network for Good vs DONATION](https://www.capterra.com/compare/74930-111128/DONATION-vs-Bonterra-Guided-Fundraising)[Donorbox vs DONATION](https://www.capterra.com/compare/74930-156860/DONATION-vs-Donorbox)[Neon CRM vs DONATION](https://www.capterra.com/compare/74930-102088/DONATION-vs-NeonCRM)

[Continue to Give vs DONATION](https://www.capterra.com/compare/74930-142350/DONATION-vs-Continue-to-Give)[ToucanTech vs DONATION](https://www.capterra.com/compare/74930-140805/DONATION-vs-ToucanTech)[Pushpay vs DONATION](https://www.capterra.com/compare/74930-142580/DONATION-vs-Pushpay)[Subsplash vs DONATION](https://www.capterra.com/compare/74930-177932/DONATION-vs-Subsplash)[Flipcause vs DONATION](https://www.capterra.com/compare/74930-136488/DONATION-vs-Flipcause)[HelloAsso vs DONATION](https://www.capterra.com/compare/74930-183414/DONATION-vs-HelloAsso)[WildApricot vs DONATION](https://www.capterra.com/compare/74930-76116/DONATION-vs-WildApricot) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)