# DONATION Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DONATION Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/74930/DONATION --- # DONATION Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DONATION ## What is DONATION? Software4Nonprofits: DONATION is an easy-to-use yet powerful donor management solution for charities, churches, and nonprofits. Track donors, record donations, and issue compliant charitable/tax receipts with ease. Available as a Windows desktop program and an online version (cloud-based web app accessible across devices), it’s trusted by 11,000+ organizations across the U.S. and Canada. Features include donor and donation tracking, tax receipting, online giving, customizable reports, and email or printed receipts. Designed for simplicity and efficiency, backed by reliable support and regular updates. Free for up to 25 donors, plus a 30-day full-feature trial. ## What is DONATION used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Church Management](https://www.capterra.com/church-management-software/) Top alternative Featured Overall rating Based on 245 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $17 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DONATION?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.software4nonprofits.com&name=DONATION) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DONATION 4.9 (245) VS. [4.5 (187)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/) Starting Price $17 Usage Based, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (241) Ease Of Use 4.4 (187) Value For Money 4.9 (25) Value For Money 4.4 (148) Customer Service 4.9 (238) Customer Service 4.6 (167) ## DONATION alternatives [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (213)](https://www.capterra.com/p/142350/Continue-to-Give/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/74930/DONATION/alternatives/) ## FAQs about DONATION Overview ### What problems does DONATION solve? DONATION solves manual donation tracking, error-prone tax receipting, and time-consuming year-end reporting by centralizing donor records, batch entry, receipts, labels, and custom reports. Church treasurers, financial secretaries, bookkeepers, and small nonprofit administrators benefit most, especially teams relying on volunteers who need fast onboarding, reliable compliance, and clear donor communication. Answer based on 188 reviews Overview ### Which roles and teams benefit most from DONATION? DONATION is most used by church finance teams, including treasurers, financial secretaries, bookkeepers, and envelope secretaries who track contributions, reconcile records, and prepare giving reports. Pastors, executive directors, and presidents use it for donation visibility and stewardship oversight, while administrators and office staff manage donor records, statements, and day-to-day data entry. Answer based on 229 reviews Overview ### What company size and specific industries is DONATION built for? DONATION is designed for small to midsize charities, churches, and nonprofits in the US and other English-speaking countries. It typically fits organizations managing up to 20,000 donors, while also allowing larger nonprofit organizations to use the system when needed. Features and Usability ### What are the key features of DONATION? DONATION includes core features for donation tracking, donor management, online giving, pledge management, and customizable reports. Reviewers most often highlight receipt and tax management, including official tax receipts, year-end statements, labels, and mail merge, plus church giving tracking, batch entry, data import/export, and membership management for small nonprofits. Answer based on 95 reviews Pricing ### How much does it cost and what fees or limitations are included? DONATION starts at $17/month usage-based for both the Standard and Online Version plans, and a free version plus free trial are available. Plans include email support and upgrades. Reviewers often describe it as affordable for small churches, though some mention limited report emailing and single-fund report options. Answer based on 34 reviews Getting Started and Support ### How easy is it to onboard and train a team on DONATION? DONATION is easy to onboard for most teams, with documentation and built-in help covering common questions. Reviewers say end users, volunteers, and staff with minimal computer skills often start quickly with little or no formal training. Admins may need more time for report filters, templates, and setup details. Answer based on 23 reviews Getting Started and Support ### What customer support options does DONATION offer, and how do users rate the experience? DONATION offers email/help desk support, an FAQ/forum, and a knowledge base. Users consistently describe support as fast, personal, and helpful, often receiving replies within hours or the same day. Documentation and help materials are viewed as detailed and useful, though some users note a learning curve for certain reports or year-end tasks. Answer based on 95 reviews Features and Usability ### How well does DONATION handle reports? DONATION covers everyday donation reporting well, with clear built-in reports, receipts, summaries, and export options for churches and small nonprofits. Many treasurers find standard reports easy to produce, but custom filters, SQL-based reporting, and single-fund report setup can take extra effort for less technical users. Answer based on 51 reviews Bugs and issues ### Does DONATION have a lot of bugs or technical problems? DONATION runs reliably for most churches and nonprofits, with few recurring technical problems and quick help when issues appear. Many small teams describe it as stable, easy to learn, and well maintained, though some users note limits around CRM depth, pledge carryforward, and a few workflows that could be simpler. Answer based on 54 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Pledge Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track commitments to donate in the future Contribution Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Membership Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Customizable Reports Alter the layout and content of reports Donation Management Track/record financial donations made by members, along with the issuance of tax receipts/documents DONATION 8 features View donor contribution history, track how much money have been raised over time and measure progress Alter the layout and content of reports Track/record financial donations made by members, along with the issuance of tax receipts/documents Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Database of members to track personal information of individuals and families Outlet for members and visitors to submit donations electronically Track commitments to donate in the future Get Advice We can help you find the software with the features you need. Features 4.3 (27) 4.3 Based on 27 reviews ## Pricing Value for money 4.9 (25) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/74930/DONATION/pricing/) Standard $17.00 Usage Based,Per Month It includes: - Automated Charitable Receipts - DONATION for Churches - Easy and Powerful Data Entry - Professional Reports and Letters - Windows Desktop Version Online Version $17.00 Usage Based,Per Month It includes: - Automated Charitable Receipts - DONATION for Churches - Easy and Powerful Data Entry - Professional Reports and Letters - Accessible from any device through a browser - Online Giving Value for money 4.9 (25) 4.9 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (238) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (238) 4.9 Based on 238 reviews ## User reviews Overall rating 4.9 Based on 245 reviews Filter by rating 5(216) 4(26) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CV Chad V. Executive Director Religious Institutions ### "Cheap, Not the Best Tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 15, 2023 We were not extremely happy and needed more features to continue to grow our donor management. Pros The price was the best part. It was pretty easy to learn as well and teach others the program. Cons This needs improvement in many areas. For a small nonprofit that is just starting, it works well. We have grown to a place where we needed more features that it simply does not offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2023 Thank you for this review, Chad. Our intended market is small to mid-sized non-profits, so we are certainly not trying to have all of the features that larger organizations, or ones that either want a full-featured church management program or major fundraising program, would have. We are happy to hear that your organization has grown sufficiently to need a larger program! I'm not sure what your concern was about our support - I looked you up and don't even see any support emails from you or anyone in your organization. TM Tania M. Finance Administrator Non-Profit Organization Management ### "Great product for smaller non profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2023 Great company, great support, very efficient and easy to use the program. Accessible from other computers if you get the appropriate version. Pros Great product, easy to use. Inexpensive but not "cheap". Great support/help. Fantastic for smaller non profits. Cons We only stopped using it because we got very large and needed to interface with Planning Center. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reasons for choosing DONATION At the time, we needed something cost effective and that was meant for donation tracking and receipting. We were smaller and didn't like the interface of planning center and the ease of use wasn't there with using QuickBooks Desktop Premier (which we were using for finances). In the end we only stopped using Donation because we needed to integrate with Planning Center and at the time that was not an option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director Non-Profit Organization Management ### "Functional & Straightforward " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 19, 2022 Pros Quick to learn, easy to use. Expandable but seems to be oriented to small/midsized nonprofits Cons I have no complaints at all, it worked well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2022 Great, thank you for this review. You are certainly right that most of our users are small to mid-sized charities and churches, and that is who we have concentrated on making it good for. As our tagline says: Simple. Powerful. Affordable. GN Gregory N. Lead Pastor Religious Institutions ### "Great Software for the cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 14, 2022 As a church this software was used to log and monitor tax exempt giving . Pros At the time the Software was the least expensive option for the needs of the church. For simple giving and donation reporting it works well. Cons As a standalone donation software its very adequate however, there are limits to the capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2022 Thank you for this review, Gregory. Our intention with the software is to keep it as simple as possible, yet have some powerful features, to work for both churches and charities. It's not trying to be a full-featured church management program, or a full-featured fundraising program. DH Donna H. Finance Manager Non-Profit Organization Management ### "User friendly, intuitive software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2022 100% happy with this product. Every feature it offers is reliable, updates are smooth. Outstanding customer service and support. Pros Donation is a user friendly, intuitive DMS. I have used a variety of DMS and have never wished Donation had a feature I needed. In fact, I enjoy that it is basic without a bunch of complicated stuff I don't need. It has all the reporting features I need and comes with outstanding customer support. I have already recommended Donation to another non-profit, which they ultimately transitioned to. Cons Maybe just add some auto formatting in the Postal Code and Phone number fields but not a big deal. Reasons for choosing DONATION Donation was already in place at the organization I came to work in. I have used other DMS software at other non-profits. I am very happy with the pricing, functionality and support from Donation, in fact I referred another non-profit I worked at to this product and they ultimately purchased it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2022 Thanks for this great review! That is a good idea about the formatting of postal codes - we will try to incorporate it soon. There is already auto-reformatting of phone numbers when saving donors. For instance, any of "123-456-7890", "123 456 7890" or even "1234567890" are reformatted to "(123) 456-7890". JM John M. Envelope secretary Religious Institutions ### "Donation Software - An amazing bargain" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros This program allows complete tracking of donors, donations and also allows creation of official receipts. We get a monthly remittance from head office and all 95 donations are added seamlessly with one command. Saves many hours and errors! Cons The modification of the existing templates for receipts and letters requires a little getting used to, but is not really a major hindrance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Deborah H. Pastor/president Religious Institutions ### "New to product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 10, 2021 Pros Seems easy to use and accurate . Hoping it meets my expectations Cons No I can’t find anything yet as I am new at using this program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Barbara R. Secretary/Treasurer Religious Institutions ### "Simply Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2021 This software is a timesaver! Pros This software is so easy to use making recording and reporting tithes and offerings so quick and accurate! I've used other software in the past which was expensive and cumbersome. Donation makes my job much easier. Cons I can't think of anything that I don't like about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Terry J S. Owner Accounting ### "Donation Must Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 Sending out Donor receipts and year end statements is less time consuming. Having the proper IRS statement for charitable deductions is a critical step for Donors. Pros Having an easy template for Donor receipts and year end statements is wonderful. Being able to print mailing labels saves time each reporting period. I use this program for all of my non-profit clients. Cons My first year was a learning curve obviously. I did have a bit of problem adding the Entity logos to the template. One client's template came out better than another. Operator error most likely. Reasons for choosing DONATION Previously I was using a manual method through MS Office Word. Software4 Nonprofits is much cleaner, faster and efficient! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lillian W. Secretary Religious Institutions ### "Excellent, easy to use Donation System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 The DONATION software is reliable, does the job it was designed for, with ease. Also, the customer service is second-to-none, and any questions are dealt with quickly and efficiently. Pros This software is reliable and easy to use. The customer service is excellent. Cons There is nothing that I think is missing from this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/74930/DONATION/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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