--- title: "DONATION Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DONATION Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/74930/DONATION/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # DONATION Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DONATION ## What is DONATION? Software4Nonprofits: DONATION is an easy-to-use yet powerful donor management solution for charities, churches, and nonprofits. Track donors, record donations, and issue compliant charitable/tax receipts with ease. Available as a Windows desktop program and an online version (cloud-based web app accessible across devices), it’s trusted by 11,000+ organizations across the U.S. and Canada. Features include donor and donation tracking, tax receipting, online giving, customizable reports, and email or printed receipts. Designed for simplicity and efficiency, backed by reliable support and regular updates. Free for up to 25 donors, plus a 30-day full-feature trial. ## What is DONATION used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Church Management](https://www.capterra.com/church-management-software/) Top alternative Featured Overall rating Based on 245 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $17 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DONATION?[Manage this product listing](https://www.g2.com/products/donation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DONATION 4.9 (245) VS. [4.8 (701)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting Price $17 Usage Based, Per Month Starting Price $35 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (241) Ease Of Use 4.7 (701) Value For Money 4.9 (25) Value For Money 4.6 (631) Customer Service 4.9 (238) Customer Service 4.8 (604) ## DONATION alternatives [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (168)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (74)](https://www.capterra.com/p/149636/One-Church/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (214)](https://www.capterra.com/p/142350/Continue-to-Give/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/74930/DONATION/alternatives/) ## FAQs about DONATION Overview ### What problems does DONATION solve? DONATION solves manual donation tracking, handwritten tax receipts, and fragmented donor records by centralizing gifts, donor details, giving categories, batch entries, statements, labels, and reports. Church treasurers, financial secretaries, charity administrators, and volunteer bookkeepers benefit from faster year-end receipting, clearer contribution records, and easier reporting for donors and managers. Answer based on 181 reviews Overview ### Which roles and teams benefit most from DONATION? DONATION is most used by treasurers, financial secretaries, and envelope stewards who record contributions, manage donor envelopes, and prepare financial reports. Pastors, executive directors, and presidents use it to monitor giving and support organizational oversight. Bookkeepers, office managers, and administrative staff maintain records, reconcile donation data, and handle routine office reporting. Answer based on 229 reviews Overview ### What company size and specific industries is DONATION built for? DONATION is designed for small to midsize charities, churches, and nonprofits in the US and other English-speaking countries. It is typically suited to organizations managing up to 20,000 donors, while also offering flexibility for larger nonprofits with more extensive fundraising needs. Features and Usability ### What are the key features of DONATION? DONATION includes core donation management, donor management, contribution tracking, and pledge management for recording church and nonprofit giving. Its most-discussed capabilities include receipt and tax management for charitable receipts and year-end statements, customizable reports for donation summaries, and online giving support for collecting contributions. Answer based on 95 reviews Limitations ### Does DONATION have bugs or reliability issues? DONATION provides dependable donation tracking for small churches and nonprofits, with responsive help when problems arise. Users commonly describe the software as easy to learn, stable, and regularly updated. Some organizations outgrow its focused feature set, and pledge periods or more advanced CRM needs may require workarounds or another system. Answer based on 54 reviews Pricing ### How much does it cost and what fees or limitations are included? DONATION starts at $17 per month on a usage-based basis for both Standard and Online Version plans, with email support and upgrades included. A free version and free trial are available. Standard supports up to five organizations, while Online Version offers browser access. Reviewers frequently describe the cost as affordable, though some report-emailing options are limited. Answer based on 34 reviews Getting Started and Support ### How easy is it to onboard and train a team on DONATION? DONATION is easy for most teams to onboard, with documentation available for reference. Reviewers report that church volunteers, treasurers, and users with limited computer experience learn basic data entry, receipts, and standard reports quickly. Admins may need more time for advanced report filters, template logos, or customized reporting. Answer based on 23 reviews Getting Started and Support ### What customer support options does DONATION offer, and how do users rate the experience? DONATION offers email/help desk support, an FAQ/forum, and a knowledge base. Users consistently describe support as prompt, personal, and helpful, often receiving answers within hours or the same day. Detailed help materials assist with common questions, though some users find advanced reporting and filtering features harder to navigate. Answer based on 95 reviews Features and Usability ### How good are DONATION's reporting features? DONATION produces clear donation, receipt, and giving reports that meet most small church and nonprofit needs. Users value summaries, donor details, flexible date ranges, and year-end statements. Prebuilt reports are easy to run, but filtered or custom reports can require technical knowledge, and advanced analysis may need an Excel export. Answer based on 51 reviews ## Features AI summary Based on 2,971 Donation Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Donation Management software: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) DONATION supports **Donation Tracking** and **Online Giving**, so organizations can record contributions accurately and accept donations through digital channels. However, it does not include **Contact Management**. Instead, it offers **Donor Management** (**57%**), which still gives teams a way to organize donor information and maintain stronger relationships over time, helping businesses track fundraising activity and support more consistent outreach. Donor Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Pledge Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track commitments to donate in the future Contribution Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Membership Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Customizable Reports Alter the layout and content of reports Donation Management Track/record financial donations made by members, along with the issuance of tax receipts/documents DONATION 8 features ### All Features - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Customizable Reports: Alter the layout and content of reports - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Membership Management: Database of members to track personal information of individuals and families - Online Giving: Outlet for members and visitors to submit donations electronically - Pledge Management: Track commitments to donate in the future --- Get Advice We can help you find the software with the features you need. Features 4.3 (27) 4.3 Based on 27 reviews ## Pricing Value for money 4.9 (25) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/74930/DONATION/pricing/) Standard $17.00 Usage Based,Per Month It includes: - Automated Charitable Receipts - DONATION for Churches - Easy and Powerful Data Entry - Professional Reports and Letters - Windows Desktop Version Online Version $17.00 Usage Based,Per Month It includes: - Automated Charitable Receipts - DONATION for Churches - Easy and Powerful Data Entry - Professional Reports and Letters - Accessible from any device through a browser - Online Giving Value for money 4.9 (25) 4.9 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (238) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (238) 4.9 Based on 238 reviews ## User reviews Overall rating 4.9 Based on 245 reviews Filter by rating 5(216) 4(26) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CV Chad V. Executive Director Religious Institutions ### "Cheap, Not the Best Tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 15, 2023 We were not extremely happy and needed more features to continue to grow our donor management. Pros The price was the best part. It was pretty easy to learn as well and teach others the program. Cons This needs improvement in many areas. For a small nonprofit that is just starting, it works well. We have grown to a place where we needed more features that it simply does not offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2023 Thank you for this review, Chad. Our intended market is small to mid-sized non-profits, so we are certainly not trying to have all of the features that larger organizations, or ones that either want a full-featured church management program or major fundraising program, would have. We are happy to hear that your organization has grown sufficiently to need a larger program! I'm not sure what your concern was about our support - I looked you up and don't even see any support emails from you or anyone in your organization. TM Tania M. Finance Administrator Non-Profit Organization Management ### "Great product for smaller non profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2023 Great company, great support, very efficient and easy to use the program. Accessible from other computers if you get the appropriate version. Pros Great product, easy to use. Inexpensive but not "cheap". Great support/help. Fantastic for smaller non profits. Cons We only stopped using it because we got very large and needed to interface with Planning Center. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reasons for choosing DONATION At the time, we needed something cost effective and that was meant for donation tracking and receipting. We were smaller and didn't like the interface of planning center and the ease of use wasn't there with using QuickBooks Desktop Premier (which we were using for finances). In the end we only stopped using Donation because we needed to integrate with Planning Center and at the time that was not an option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director Non-Profit Organization Management ### "Functional & Straightforward " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 19, 2022 Pros Quick to learn, easy to use. Expandable but seems to be oriented to small/midsized nonprofits Cons I have no complaints at all, it worked well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2022 Great, thank you for this review. You are certainly right that most of our users are small to mid-sized charities and churches, and that is who we have concentrated on making it good for. As our tagline says: Simple. Powerful. Affordable. GN Gregory N. Lead Pastor Religious Institutions ### "Great Software for the cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 14, 2022 As a church this software was used to log and monitor tax exempt giving . Pros At the time the Software was the least expensive option for the needs of the church. For simple giving and donation reporting it works well. Cons As a standalone donation software its very adequate however, there are limits to the capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2022 Thank you for this review, Gregory. Our intention with the software is to keep it as simple as possible, yet have some powerful features, to work for both churches and charities. It's not trying to be a full-featured church management program, or a full-featured fundraising program. DH Donna H. Finance Manager Non-Profit Organization Management ### "User friendly, intuitive software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2022 100% happy with this product. Every feature it offers is reliable, updates are smooth. Outstanding customer service and support. Pros Donation is a user friendly, intuitive DMS. I have used a variety of DMS and have never wished Donation had a feature I needed. In fact, I enjoy that it is basic without a bunch of complicated stuff I don't need. It has all the reporting features I need and comes with outstanding customer support. I have already recommended Donation to another non-profit, which they ultimately transitioned to. Cons Maybe just add some auto formatting in the Postal Code and Phone number fields but not a big deal. Reasons for choosing DONATION Donation was already in place at the organization I came to work in. I have used other DMS software at other non-profits. I am very happy with the pricing, functionality and support from Donation, in fact I referred another non-profit I worked at to this product and they ultimately purchased it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2022 Thanks for this great review! That is a good idea about the formatting of postal codes - we will try to incorporate it soon. There is already auto-reformatting of phone numbers when saving donors. For instance, any of "123-456-7890", "123 456 7890" or even "1234567890" are reformatted to "(123) 456-7890". JM John M. Envelope secretary Religious Institutions ### "Donation Software - An amazing bargain" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros This program allows complete tracking of donors, donations and also allows creation of official receipts. We get a monthly remittance from head office and all 95 donations are added seamlessly with one command. Saves many hours and errors! Cons The modification of the existing templates for receipts and letters requires a little getting used to, but is not really a major hindrance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Deborah H. Pastor/president Religious Institutions ### "New to product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 10, 2021 Pros Seems easy to use and accurate . Hoping it meets my expectations Cons No I can’t find anything yet as I am new at using this program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Barbara R. Secretary/Treasurer Religious Institutions ### "Simply Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2021 This software is a timesaver! Pros This software is so easy to use making recording and reporting tithes and offerings so quick and accurate! I've used other software in the past which was expensive and cumbersome. Donation makes my job much easier. Cons I can't think of anything that I don't like about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Terry J S. Owner Accounting ### "Donation Must Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 Sending out Donor receipts and year end statements is less time consuming. Having the proper IRS statement for charitable deductions is a critical step for Donors. Pros Having an easy template for Donor receipts and year end statements is wonderful. Being able to print mailing labels saves time each reporting period. I use this program for all of my non-profit clients. Cons My first year was a learning curve obviously. I did have a bit of problem adding the Entity logos to the template. One client's template came out better than another. Operator error most likely. Reasons for choosing DONATION Previously I was using a manual method through MS Office Word. Software4 Nonprofits is much cleaner, faster and efficient! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lillian W. Secretary Religious Institutions ### "Excellent, easy to use Donation System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 The DONATION software is reliable, does the job it was designed for, with ease. Also, the customer service is second-to-none, and any questions are dealt with quickly and efficiently. Pros This software is reliable and easy to use. The customer service is excellent. Cons There is nothing that I think is missing from this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/74930/DONATION/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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