# Sycamore School Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sycamore School the right Student Information System solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75048/Sycamore-Education/reviews --- Sycamore School 4.4 (55) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sycamore School Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews DB Debra B PrincipalEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “Our teachers are very happy to be able to post grades, our parents are happy to have direct access to their child's academic progress on a daily basis, and our office administrator is happy to be able to print report cards in minutes.“ December 1, 2020 BK Bill K Principal Education Management, 51 - 200 employeesUsed the software for: More than 2 years. “To find a feature generally requires several clicks, and may not be where you think it would be. “ November 7, 2022 SB Stephen B IT ManagerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “It has many features and lots of options giving it great customization.“ April 14, 2022 JK Joshua K TeacherEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “Menus are redundant and hard to navigate.“ March 16, 2022 SC Shauna C Administrative Assistant Education Management, 11 - 50 employeesUsed the software for: More than 2 years. “The customer service has always been great to help with any issues or questions that we may have, no matter how big or small.“ December 1, 2020 JK Joshua K TeacherEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “I could go on, but it is like death by a thousand paper cuts.“ March 16, 2022 SC Shauna C Administrative Assistant Education Management, 11 - 50 employeesUsed the software for: More than 2 years. “Sycamore is a fairly easy school management system to navigate .“ December 1, 2020 SB Stephen B IT ManagerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “It can be hard to navigate and find what you need.“ April 14, 2022 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jan C. Administrator/Executive Director Religious Institutions Used the software for: 2+ years ### "Good Product with Great Potential" December 5, 2019 4.0 Awesome software and features. It was the perfect fit for our start-up organization, and we're still using it. Pros The simplicity of the software package and the ease of implementation. Sycamore offers the software without nickel and diming for add-ons or necessary features. For a small and/or non-profit institution, it is an AWESOME option at a very reasonable cost. Cons Not much support in terms of online manuals/support. I function better as a self-directed learner, and the online manuals and videos that were available at the time I onboarded were not very helpful. On the other hand, the phone support was very helpful in assisting when I couldn't find the answer online. Review Source Response from Sycamore Education December 6, 2019 Hi Jan! Thank you so much for taking the time to leave us an honest review! We certainly aim to keep our pricing affordable for institutions like yours. We will use this thoughtful feedback to better ourselves in the future as we continue to ramp up and improve our product. Never hesitate to reach out with a question or concern. We'd love to be of help! Blessings to you! -Sycamore Education DS Don S. Administrator Education Management Used the software for: 2+ years ### "Very Intuitive Software to Use" December 1, 2020 5.0 Overall, Sycamore School has been a very positive change for our school. The cost of the product initially drew us in this direction. Had we known the quality of the product and ease of use, we would have changed even sooner than we did. We are so glad we changed 3 years ago! Pros Our school was able to implement the Sycamore system without a lot of support. The software is laid out in a way that is intuitive and logical. Most questions that we asked ourselves were easily discovered by our own team. Whenever we had questions that we could not find (rare), the tech support quickly resolved the matter for us. The transition for us was much easier than we thought it could be. The Sycamore software has also been simple for our clients (both students and teachers) to navigate. We used the software as our mail tool during our spring of 2020 change to remote learning. Parents had little trouble navigating around Sycamore to find the instruction and information for remote learning. We never anticipated using it that way, but it did a good job for us. Cons Sycamore has a few idiosyncracies that one has to get used to. Some listings require the user to go back to the beginning of the list after a choice has been made. Little things that I am sure will be refined over time. Alternatives considered [Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)[MySchoolWorx](https://www.capterra.com/p/145881/MySchoolWorx/)[Blackbaud K-12 Solutions](https://www.capterra.com/p/196276/K-12-Schools/) Reason for choosing Sycamore School The quality features and competitive pricing made Sycamore an obvious choice for us. Switched from [HeadMaster](https://www.capterra.com/p/12021/HeadMaster/) Frustration with the cumbersome nature of the product we were using. Review Source Response from Sycamore Education December 3, 2020 Thank you so much Don! We strive to be here for schools that need their data needs met at a reasonable cost. It's wonderful to see how your school has taken a dive to use our tools to make your transition to remote learning of 2020 more manageable. Thank you for giving a shout out to our wonderful support. They make such a difference for our Sycamore family. JK Joshua K. Teacher Education Management Used the software for: 2+ years ### "Clunky, Outdated" March 16, 2022 1.0 Pros I really cannot be positive. It looks like an early 90' s site, where more and more junk accumulated on to it. Cons Menus are redundant and hard to navigate. Day long classes are restricted to grading all subjects with the same exact categories. The system glitches, does not updated posted grades after, say, dropping a lowest grade. Pass a note is obnoxious and nearly useless as a communication tool. If using the website for attendance, and a student comes in late, you have to go through multiple windows just to mark them present. Integration is a joke. There is no organization for uploaded files that can be navigated, and trying to use it with Google Classroom was a tedious, painful joke. The email feature is way out of date and grossly insecure (one must disable security features in gmail for it to work) I could go on, but it is like death by a thousand paper cuts. Review Source Response from Sycamore Education April 19, 2022 We are so sorry that you feel this way Joshua. We understand sometimes frustrations can come from an interface. Listening to your voice as well as many other happy customers, we have decided to make changes to our interface and ease of access to data in Sycamore 3.0. Part of this new interface is already available going to sycamore.school. We are very excited to be releasing more modules to this interface soon. SB Stephen B. IT Manager Education Management Used the software for: 2+ years ### "An SIS Worth Considering" April 14, 2022 4.0 Sycamore School has been a great tool for our school. It has everything we need without the expensive price tag. It can be laborious to navigate and use at times so training is really important when implementing this product. Pros It has many features and lots of options giving it great customization. Cons It can be hard to navigate and find what you need. Alternatives considered [PowerSchool SIS](https://www.capterra.com/p/154883/PowerSchool-Student-Information-System/)[FACTS](https://www.capterra.com/p/148464/FACTS/) Reason for choosing Sycamore School It offered similar features at a much more affordable price. Switched from [FastDirect Communications](https://www.capterra.com/p/93029/FastDirect-Communications/) We needed greater customization and more features built into a single platform. Sycamore School has a great admissions tool and gradebook. It keeps great data records and is device friendly. Overall, it could do more than our previously implemented tool. Review Source Response from Sycamore Education April 19, 2022 Thank you Stephen! We are happy to have you as part of our family! We are excited to address your navigation and data search concerns in our new 3.0 interface in the coming months! KR Kenny R. Administrator Education Management Used the software for: 2+ years ### "Exceptional School Management System" December 3, 2020 5.0 We have had a great working relationship with Sycamore. They are always responsive and very knowledgeable in solving our problems. They are a great partner. Pros We really value the ease of use with Sycamore and the various needs that the system meets. The Sycamore team is always looking for ways to improve. They also are always looking for creative ways to manage the daily demands of running a school. Cons Overall we have been very satisfied with Sycamore and their team of developers. There is nothing that we like least about Sycamore. Reason for choosing Sycamore School Sycamore was the best value for the lowest price. It also met all of our needs. Switched from [PowerSchool](https://www.capterra.com/p/175664/PowerSchool/) PowerSchool was very complicated and not very user friendly. Plus it was very expensive. Now in all fairness it has been several years ago so I'm sure a lot has changed with their product. Review Source Response from Sycamore Education December 8, 2020 Thank you so much for your review Kenny. We value your school and your input! We love to help schools out there simplify their system needs. MS Marie S. School Secretary Primary/Secondary Education Used the software for: 1-2 years ### "Very Easy to Use" December 2, 2020 5.0 Pros Very easy to use once you know how to use the software. The On-Boarding one-on-one contact was greatly appreciated during the start-up process. The Support Ticket team is very responsive. I enjoy the ease of the Online Help, the only troublesome part of that is not all of the features being presented (maybe the Online Help just needs to be updated?). Cons Have yet to be able to fully integrate our Google Classrooms with Sycamore, so the teachers aren't able to use that feature as they would like. Feels like some features could be simpler to get to. Alternatives considered [Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/) Reason for choosing Sycamore School We are a small private school. Budget wise, options were narrowed down to either Gradelink or Sycamore. Based on the webinars and presentations done by both companies to the staff, Sycamore won during a majority vote process by the staff. Review Source Response from Sycamore Education December 3, 2020 Thank you for the insight into your process Marie! We are so happy to have you all as part of our Sycamore family. Thank you for the shout out to our onboarding specialists. They work hard to ensure our newest members are comfortable and working well in the system. We'll make sure to pass along the praise. VR Verified Reviewer Owner Education Management Used the software for: 2+ years ### "Comprehensive Edu Software" February 12, 2019 4.0 Overall we were happy with Sycamore. I highly recommend them for smaller schools and it may be the right fit for larger schools. I think they just need to evaluate what workflows are most important to them and understand the trade-offs of having a wider than deeper program. Pros First of all, they have excellent customer service. They really are doing their best to help schools succeed. They have great integrations with google, which for us was one of the primary deciding reasons for going with them. They now have a quality app and more features than most programs have for a fraction of the cost. They also have a REST API which is extremely helpful for expanding the potential of the software. Cons One of the hard parts about being an educational software is that it is hard to know when to stop developing different​ features and instead focus on making the features they do have into amazing experiences. IMO Sycamore has a broader instead of deeper development philosophy. This is good for small schools that need a comprehensive solution, but it can be frustrating for schools with more users that end up choosing multiple solutions because the overall experience and depth of usability are better. An example of this is how they have 3 different enrollment/admissions portals that they have tried to develop. Instead of making one amazing, they have tried multiple times. Their most recent one is promising, but still,​ isn't​ usable for schools who need all of the features available. Review Source VR Verified Reviewer Administrator | Principal Used the software for: 2+ years ### "We've used Sycamore Education for six years. Great product!" February 1, 2018 5.0 Our old SI system was clunky and slow. Sycamore Education revolutionized our daily workload and processes. Highly recommended for private schools. Pros Ease of use. Customer support. Frequent updates/upgrades. Meets all IS needs for our private school. Cons Graphics, as well as look & feel could use an update. Wish this product would integrate with our online curriculum. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 2+ years ### "All-around system for schools" August 22, 2018 4.0 We used this at a small Christian school and it really helped us streamline our workflows! Pros I really liked how it integrated grading, communication, and attendance. Cons The multiple pop-up windows got annoying after a while. It would be good to integrate some sort of video instruction capabilities where teachers could post information for the students. Review Source VR Verified Reviewer Freelance Writer/Blogger Education Management Used the software for: 1-2 years ### "It’s a great teaching tool!" December 18, 2018 5.0 Pros It’s very efficient for all my teaching needs! Cons There is really nothing I dislike about this software! Review Source GG Glenda G. administrative assistant Education Management Used the software for: 2+ years ### "I use this program for all of our schools grades, student information and accounting." March 13, 2018 5.0 Pros I love that it is easy to use and get around to keep my important information all in one place and to keep my accounting up to date. Cons That sometimes you have to ask for something to be changed because even as a super user I can not get things added or taken out. Review Source PH Pattie H. Office Manager Used the software for: ### "Excellent Customer Service/User Friendly" February 11, 2011 5.0 I would give them an excellent rating and would have no problem recommending Sycamore to any school looking for an online student management system. Pros I have been working in the education field for 25 years, 20 of them with the local public school system, and have used many different student management systems during that time. Being a small school, I worried when we implemented Sycamore Education because I knew that I was pretty much alone when it came to troubleshooting. No longer would I have an IT rep inhouse who could solve any problems I might have. I have been very happy with the customer service with Sycamore and the ease of use as well. I usually get an answer within 10 minutes any time I submit a ticket for technical help. They are also constantly adding upgrades to the program that are very helpful to the staff and the parents. Cons There have been very few things that our school personally wanted changed that were not feasible as other schools had not asked for the same changes. We have been able to work around them. Review Source RP Rick P. Principal Used the software for: ### "Sycamore Review" June 6, 2010 5.0 I strongly recommend this to any school or school district. It is a fantastic resource for my school and my community. Pros Sycamore is an all encompassing administration software. It allows for great communication with teachers, students, staff, and parents. It includes just about all aspects of administering to a school. I am very pleased... Cons I would like to see one feature added to Sycamore. I would like to see an e-mail notification sent to parents as to when grades have been updated. I understand Sycamore's reasoning behind not doing that, however, in today's world, people need as many chances and excuses to log into Sycamore. I would like to see an e-mail stating that their students grades have been updated and a link to log onto sycamore. Review Source JC John C. Director of Academic Information Used the software for: ### "As a Catholic High School with limited resources, we found Sycamore Education to have the most." October 29, 2008 5.0 As a Catholic High School with limited resources, we found Sycamore Education to have the most bang for the buck. We did exhaustive research and evaluation of other products and Sycamore delivered the most features that met our needs. Our faculty, staff, and families have widely accepted Sycamore, praise its features, and it has quickly become the center of how we get things done at Bishop Machebeuf High School. Pros Web interface is speedy Training is easy and intuitive Implementation and customer support are exceptional Openness to innovation, enhancements Cons Master Scheduler isn't as robust as I would like to see it, but a new version is set to be released soon, which is a testament to the continual improvement of this product. Review Source Response from Sycamore Education March 29, 2010 Master Schedule interface was introduced in 2009. CT Chris T. Office Volunteer Used the software for: ### "Warning School Admins - Their App is worthless - nothing is accurate / up to date" December 4, 2014 3.0 For the first half of this school year the app was just unstable (uh-oh message like other reviewers) but at least I could keep trying and eventually get info. For the last few weeks the grades listed for my children are inaccurate and the missing assignments are from last quarter. (Similar to other reviews.) The website is well done but the app is junk. Google play shows the last update was 8/23/13. I wonder if the schools purchasing the software, with the promise of a handy app for parents, know how bad the app is. Review Source Response from Sycamore Education April 28, 2015 Chris, Great news! We've updated our mobile app significantly for both iOS and Android devices so that you aren't seeing out-of-date information ever again. In addition, we've made things more streamlined and easy to use for your convenience. We're looking forward to your utilization of the new mobile app! LE Lori E. Head of School Used the software for: ### "Sycamore is an ever evolving tool that has become a very important information portal for school ." June 10, 2015 4.0 Sycamore has changed the way we take care of the day to day business at our school. It helps us track all of the documentation we need to manage our students and teachers. Sycamore is continually upgrading and adding features to make the program more user friendly. The only negative aspect has been parent participation. Many parents complain they can't get on, or they can't find information, etc. I know many of these are excuses but I wish there was some way to force interaction with the parent. One change I would love to see made would be to be able to respond to a pass a note through email, when it is received through email. This would avoid having to log on to respond to a parent. Review Source DK Dan K. Head of School Used the software for: ### "Absolutely the Best!" December 17, 2013 5.0 Our school implemented Sycamore three years ago. Surprisingly, teachers and administrators embraced it without resistance. To have a user friendly student information system without the need to pay extra for additional modules is unprecedented. You name it and Sycamore has it We are a college preparatory high school and Sycamore has more than we need. Furthermore, students and parents have been nothing but complimentary. Between ease of use, efficient support and extensive usability, Sycamore is an easy choice. Add in the low cost in comparison to other student information systems, and it's a no brainer. Review Source M Motherof2 Used the software for: ### "I can't believe it!" January 30, 2014 5.0 I don't understand the low star rating and other review this program received. As a parent and teacher i love the user friendliness they provide. Excellent, quick support and they're always open to new ideas. They really have the schools best interest at heart. Not a bad thing i could say, we love Sycamore Education! Review Source 3gm 3rd grade mom Used the software for: ### "1990's technology" September 17, 2012 2.0 This proposes to be a complete management tool for elementary and high schools. It is so buggy that all the parents in our school absolutely hate it! Review Source Dustin H. Seminarian Education Management Used the software for: 6-12 months ### "Sycamore" September 3, 2019 2.0 Pros There are very little pros, except that I easily reached a customer service rep when I needed help with an issue. Cons I did not like Sycamore as an LMS. I found its interface to be clunky, filled with unnecessary options, and difficult to navigate. For example, to this day, I still have no idea how to create an assignment so that a student can upload there work. Believe me, I tried to figure it out. Eventually I gave up and used another system. The grade book was another problematic feature. At the end of the semester, it does not show final grades computed with the final exam. You have to go into each individual student and look at there "grade report" to see the end computation. I do not recommend this system. There are much better LMS's available. Review Source Response from Sycamore Education September 3, 2019 Dustin, You mentioned in the Pros section of your review that customer service was easy to reach. That's great, as we hear this often. A phone call or a Teacher Chat would have cleared these issues up quickly. You would have received instructions on how to use the dropbox for student assignments and also directed to the Help section where there are specific instructions. Regarding your issue with final grades, this is a simple configuration issue. Schools definitely have the ability to see final grades computed with the final exam. Should you use Sycamore in the future, we will gladly help you with your classroom setup. We will also point you to our comprehensive help system with an extensive microlearning library to help you learn all the features of Sycamore at your own pace. We would also recommend that you check out our full integration with Google and Google Classroom it's a great addition to Sycamore School. We wish you well with your seminary classes! -SE DB Debra B. Principal Education Management Used the software for: 2+ years ### "Bringing Sycamore to Japan" December 1, 2020 5.0 My experience has been truly outstanding! Pros I used Sycamore Education for years at a Christian school in Illinois. When I came to Japan last year, I realized that my new school was not using a school management system. I was very happy to have previous experience with Sycamore. As the principal, I was able to address the school board with our great need, and they approved the purchase of Sycamore. Our teachers are very happy to be able to post grades, our parents are happy to have direct access to their child's academic progress on a daily basis, and our office administrator is happy to be able to print report cards in minutes. I continue to be very pleased with the functionality of Sycamore as well as the outstanding customer support! Cons On occasion, a screen pops up notifying me there is an error. When I click on the drop down bar again, the error screen is gone. It's not a big issue, and hasn't slowed us down. This never occurred when I previously used the software. Reason for choosing Sycamore School I chose Sycamore School because I knew it was cost effective, user-friendly, and efficient. Review Source Response from Sycamore Education December 3, 2020 Thank you Debra for your continued loyalty! Customers and schools like you are a pleasure to help and work with. We are always here to help. Let us know if you need help with anything. BK Bill K. Principal Education Management Used the software for: 2+ years ### "Sycamore School" November 7, 2022 4.0 Pros I like the variety of features that Sycamore has available. From attendance to correspondence, Sycamore has all the features that a school might need. Cons Sycamore is very click heavy. To find a feature generally requires several clicks, and may not be where you think it would be. Review Source Response from Sycamore Education February 9, 2023 Thank you Bill! We want to make it easy for schools to find everything they need to run their school at a price point that makes sense. Thank you as well for the feedback. We are excited to slowly release features in our 3.0 environment which will address some of the feedback above! MB Melodye B. Guidance Counselor Used the software for: 2+ years ### "Sycamore enabled us to get into the 21st century by using an online management system. We love it!" September 8, 2017 5.0 Pros Communication has increased between parents and teachers as grades can be tracked and paper grades don't get lost. It also has provided accountability in that teachers are posting grades on a more timely basis. It allows consistency between grades and years. The system is very powerful; customer service is probably the most helpful that I have encountered. I love the ability to create transcripts and that these are kept on the system. It tracks attendance much better than we were doing previously. The medical logs have been helpful. Doing online admissions has taken us to a new level as well. Cons The system isn't as intuitive as I would like. Because I have worked with it several years, it's much easier now and people end up coming to me to figure out how to do specific things with it. I have been frustrated a bit b/c it doesn't allow for creative flexibility (for instance transcripts don't have a lot of space for extra activities) or for things that aren't the same in different countries. We have worked around a lot of the barriers, and Sycamore has been very helpful to put things on the list of potential fixes. Review Source LAC Lee Ann C. Administrator Used the software for: ### "Administrator" August 29, 2009 5.0 1\. I would love to see you all at the Mid-Atlantic Convention in Lancaster PA. 2. I had a new family comment that they were telling a group of people their child was coming to the school. Someone in the group, who does not have a child at our school and we are not sure how they even know about the school, spoke up and said "Well they have Sycamore and it is a wonderful program!". Someone is talking! Pros 1, Very cost effective 2. You are purchasing all that the program has to offer. There are no additional fees for upgrades 3. Customer Service is awesome! Quick to respond, helpful and you can reach them by phone or PAN. 4. Very user friendly 5. HIGH HIGH rate of parent satisfaction with being able to access grades, teachers, one another, etc. All of them rave about the program! 6. Sycamore Leaf keeps us updated 7. Sycamore is always seeking to improve their program 8. PAN - we absolutely LOVE this feature. Our high school classrooms are in "learning cottages" aka trailers - and the teachers are separated. This feature allows all of us to feel so connected! Cons 1, Not too many or serious... we did notice that if you make a change on the family or student information (you have the mother's name wrong ex.) then when you correct it, you cannot do it in just one area, you have to go into multiple areas. 2. We had some issues with the GPA configuration. I did not deal with it, but I know our high school conselor had numerous phone calls and PAN' s to get it figured out properly. For some reason we now have to do something different to get our proper grading. 3. Getting my parents over the learning curve of using the program. It is frustrating to hear them say " We seldom check Sycamore" and in our memos and everything else we keep saying HOW MUCH we put on Sycamore and to check it out. Word of mouth is helping this... I hear parents telling other parents that they really need to use it, or someone asking another how they knew about something and they will say "on Sycamore" . Review Source JC Jon C. Director of Operations Primary/Secondary Education Used the software for: 2+ years ### "Comprehensive School Information System" September 8, 2017 4.0 Centralized Student Records and Report Cards. Centralized Calendar and Attendance. Pros Moving from paper report cards a few years back to centralized report cards and student information through Sycamore has been an excellent transition. Their setup team worked to make it a smooth transition. We probably only use half of its functionality at this point but we saw immediate wins with a centralized calendar, documents and family data. The reporting functionality of the system is also very helpful. As we compared Sycamore to other SIS options, it became clear that it was one of the best values that we researched. The live US based tech support has been outstanding. Every staff person I have talked to knows the system well and has been extremely helpful. I highly recommend Sycamore. Cons The user interface can be difficult to navigate sometimes and find the exact feature you are looking for. It is an excellent School Information System (SIS) but we did realize that its functionality around lesson plans and curriculum is very basic. Review Source Similar Products Featured ## Related categories [School Management](https://www.capterra.com/school-administration-software/)[K-12](https://www.capterra.com/k-12-software/)[Student Information System](https://www.capterra.com/student-information-system-software/)