# Page 2 | Sycamore School Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sycamore School the right Student Information System solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75048/Sycamore-Education/reviews --- Sycamore School 4.4 (55) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Sycamore School ## Showing most helpful reviews Showing 26-50 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Melissa S. Director Education Management Used the software for: 2+ years ### "Streamlines School Functions" March 26, 2020 5.0 Overall I like the product. My school has started using more of the functionality of the software and receiving announcements and other important information has been helpful. Pros I like the app for my phone. It streamlines my ability to quickly send attendance to our office. I also like the school directory so that I can easily pull up information for any school family. Cons Sending group emails (batch emails) isn't obvious to me. I wish the email portion seemed more like gmail or other email applications. Review Source Response from Sycamore Education March 30, 2020 Thank you so much Melissa! We are so happy to see many schools like yours finding our system helpful for the tasks you encounter. We thank you for your feedback regarding your experience with batch email. We are always working to make ourselves better and make a better product for our Sycamore family. KG Kathleen G. Secretary Education Management Used the software for: 2+ years ### "Using Sycamore Daily" December 2, 2020 5.0 The problems we have been able to solve mainly are having the ability to look up information at a few clicks of the computer. We have the ability to see many needs for our students and our faculty. Pros The features that are most useful to me are the attendance and ease of updating when students are tardy or leave early. Our daily health screening is something that has been helpful with our new guidelines. Cons ALL the Clicks to get to where we need to be. Review Source Response from Sycamore Education December 7, 2020 Thank you for your review Kathleen! We are so happy that the new COVID checklist is of benefit to schools like yours! Feedback from our schools is always welcome and we use that feedback to always try to improve our product. Hopefully you'll enjoy working in the pieces of Sycamore 3.0 as it comes out. Feel free to always reach out to support for help as well as offer us suggestions on how to improve. SW Sharon W. Principal Education Management Used the software for: 2+ years ### "Sycamore is a great solution for small and medium sized schools. It is very reliable." September 7, 2017 5.0 This database keeps all of our school management information secure and well-organized. There are fields for lots of information and the ability to add custom fields as well. There are features for organizing events, room use, cafeteria management, etc. It does allow teachers to record grades and the grades are then accessible by parents and report cards are easy to generate. Pros The support is fantastic. Trouble tickets are answered quickly and phone support is great. The database is securely hosted on-line so it can be accessed anywhere and there is no set-up for a new computer. The cafeteria feature works really well even with 24 teachers entering attendance / lunch orders at the same time. Easy to send batch emails and individual emails to parents. Cons We don't use the "pass-a-note" feature very much. Sometimes parents use it and it comes up on the teacher's screen when they log-on in the morning. Review Source SC Shauna C. Administrative Assistant Education Management Used the software for: 2+ years ### "Easy to Use" December 1, 2020 4.0 Overall, my experience with the program has been good. The customer service has always been great to help with any issues or questions that we may have, no matter how big or small. Pros Sycamore is a fairly easy school management system to navigate . Cons There have been some features and reports that would be nice to have that aren’t included as of yet. Review Source Response from Sycamore Education December 3, 2020 Thank you for your review Shauna! We are always excited to help schools keep track of and use their data efficiently. We also appreciate feedback from our front-line users to help improve the experience over time, so we also thank you for your requests for future enhancements to make our product progress along with the needs of our schools. RL Rob L. Principal Education Management Used the software for: 1-2 years ### "Sycamore" June 4, 2019 4.0 Overall, Sycamore has been a good experience for us, despite its flaws, and it has helped us manage our school. Pros Sycamore does a lot. It can do almost anything you would need a SIS to do, and it has the best google classroom integration of any SIS and LMS out there. Cons Sycamore can be tedious to navigate at times, and some of the design decisions are baffling. It is not easy to figure things out without training. Review Source Response from Sycamore Education June 6, 2019 Hello, Rob! Thanks for taking the time to give us an honest, positive review! We really appreciate it! Sycamore continues to listen to our customers and make enhancements based on feedback. We pride ourselves in our product and service, and our support team is readily available to assist. If you ever have any questions( even small ones!), we'd be more than happy to help! Sycamore Education KP Kate P. Academic Administrator Education Management Used the software for: 2+ years ### "Our school has used Sycamore for years, and each year we continue to utilize new elements in it." September 15, 2017 4.0 centralized data and communication for our whole school on many diffeerent levels: administration and management, staff-wide, with families, with students, and with prospective families/students. Pros Sycamore keeps all our school data in one place so that the office, administration, and teachers can all share information. The more we learn to use it, the more helpful it is for us! I absolutely love the customer support. They respond quickly, kindly, and are always helpful. They are open to suggestions for change, and often we see those changes take place! Cons We sometimes call it "clickamore". There are often a lot of steps embedding in a process. That said, there are a lot of shortcuts that I keep learning about that make me like using Sycamore more and more! Review Source KF Kami F. Registrar/Technology Manager Used the software for: ### "It's the customer service that takes this SIS over the top!" May 1, 2015 5.0 I have worked with sycamore as a parent, staff member, and super user (software administrator) over the last 7 years. What makes Sycamore work so well, is that it is constantly growing and making enhancements as the needs of it's users grow yet still keeping to the same "feel" and design so that students, parents and teachers don't have to re-learn the software every time there is an enhancement. The software itself is pretty comprehensive and has been easy to use. We have several schools in our district using the software as well, so as parents move from Elementary School to Middle to our High School, they have appreciated not having to learn a new platform, and those that come from outside our district have commented on how easy it was to make the transition. New teachers grasp on to it's layout very quickly. It's hard to really talk about cons, because anytime I have found a quirk or issue, Sycamore has been very receptive to those concerns and actively found a solution or came up with an enhancement. They are always growing the product. Which leads me to their support system and customer service. Most of the time I can find my answers in their Online manual or videos. When I need a bit more help, as a Sycamore Super User, can submit a support ticket any time of day and will get a response within the hour...very very rarely have I not connected with a live person when I have phoned, which I rarely have to do. The support staff is well educated in the software and the nicest people you will ever talk/chat with. As a teacher, you can chat anytime during the school day with a support tech, even just to ask a "where do I find" question...no question is too menial. Overall, you will never find an SIS that meets every schools needs or ways of doing things, so what becomes important is finding an SIS that does the job, is continually growing and advancing, and provides outstanding customer service. This is what Sycamore provides it's customers. Review Source PH Paul H. Dean of Education Education Management Used the software for: 2+ years ### "We have used Sycamore for about 5 years and are happy with the value for COI." September 8, 2017 4.0 Pros I am most happy with the ability to access grades and grading where and when ever I have internet access. I don't need to carry a gradebook or storage device with my grade spreadsheets, like years past. Being able to excuse students from assignments or customize who the assignment is assigned to is invaluable. Cons The interface is improving, but feels a day late the the UI/UX game. We started to use the library module when we first setup with Sycamore, but it needs work and features. The lesson planner for teachers should be scrapped and a connection made with Planbook.com. The Scamore planbook makes it hard to move lessons when things happen like fire drills or snow days. Review Source KA Kris A. administrator Education Management Used the software for: 2+ years ### "Sycamore does what we need it to do. The customer service is really what keeps us here." September 7, 2017 5.0 Grade/report card preparation is so much easier for our staff. We have a reliable method of communicating with our parents and staff. (We just need to get parents to log in more regularly!) Pros Easy to use for parents and staff; customer service is the BEST -- quick to respond , servant-minded and very competent. Cons There are a few quirks, like only uploading a single photo at a time (unlike something like Facebook where several can be done with a click). We had to go with a different accounting system (Quick Books Online) because we couldn't integrate it with Sycamore. Email is hard to manage at times. Review Source EB Edward B. Student Affairs Education Management Used the software for: 2+ years ### "I'm very happy with the fact that it's like a one stop shop. Has everything we need ." September 7, 2017 4.0 a lot of things in one place. Pros The ability to get and find information that usually had to be found in several locations. As an administrator for this software, I enjoy the ease of creating reports and being able to costomize them. Overall the amount of things you can do with this program is amazing. Cons There seems to be too many clicks to get to some things. We have a lot of students who don't always share the same last name as their parent so some times it's hard to connect the two when doing some things. Review Source jP jessica P. Parent Education Management Used the software for: 2+ years ### "All your school information in one place" December 3, 2019 5.0 Parents can pay their child's tuition, lunch account balance and any other fees that may be due without having to go in the office. Pros I have been using this software for over 4 years. I am able to pay my child's tuition, check their lunch account and pretty much anything their teacher posts that I need to know. Easy to navigate and keep track of yearly expenses. Cons I have had a few problems logging in but was able to get help easily. Other than that I haven't had any issues. Review Source Response from Sycamore Education December 4, 2019 Jessica, Thank you so much for taking the time to give us a thoughtful review! We appreciate and welcome your feedback. We are happy to serve parents like you. Never hesitate to reach out with questions or concerns. Blessings to you! -Sycamore Education TR Tony R. Superintendent Used the software for: ### "Sycamore Education - The Key to a Smooth Running School" January 13, 2010 5.0 We are extremely pleased with the quality of the product and the service received from Sycamore. Our transition to Sycamore was smooth and the customer support is clear and responsive. Using Sycamore has revolutionized communication throughout our school community. As an experienced school admnistrator and adjunct college professor, I am extremely pleased with Sycamore Education and am grateful for the opportunity to recommend it to others. Pros 1\. Looks and performs professionally for school employees and parents. 2. Provides an excellent platform for ongoing communication between the school and home. 3. Customer support is exceptional. They provide helpful, easy to understand assistance in a timely fashion. 4. Over other web-based programs we've used or reviewed, Sycamore stands out as the best value and highest quality for our money. 5. We've received comments from other schools regarding the professional appearance of our grade cards, transcripts, and other school communication. 6. The Pass-a-Note feature makes communication among the school community easy and quick. 7. We've never experienced any "down time"; Sycamore is always functioning quickly and properly. Cons 1\. The user manuals would be more beneficial if they guided the user step-by-step through each process, especially during initial setup. What the user manuals lack, the customer support makes up for! Review Source MB Melissa B. Director of Educational Technology Education Management Used the software for: 2+ years ### "Sycamore is a fantastic school management program. " September 8, 2017 5.0 It is so much easier to exchange information between different offices within our school. Pros Customer service is AWESOME! They are quick to respond and often make upgrades to the system based on our suggestions. Cons There are few features like church attendance and basic checklists within the grade book that I would love to see them add. Review Source NM Nikki M. Principal Used the software for: 2+ years ### "Our school utilizes and loves Sycamore. " September 7, 2017 5.0 Pros It is very user friendly for parents, teachers, students, and support staff. The app that has been created is wonderful. Cons I wish there would be a way to hide features we do not utilize. Sycamore offers many features for schools to use. Review Source JS Jon S. Technology Coordinator Used the software for: ### "We have been very satisfied with the product and the support." November 2, 2008 4.0 We have been very satisfied with the product and the support. It has met our expectations and beyond. We probably use only half of the features and are excited about the prospects of the implementing and expanding our school's effective using this product. Pros The conversion from our previous network-based program went flawlessly. We were up an running within a couple of weeks with the majority of the time just verifying data. Our main objective was to improve communication between school and home. Being a small school (<300 students), we were looking for the most inexpensive solution. We compared several of the competitors (e.g. Hunter's, RenWeb, Blackbaud, ACS, etc.) and found this to meet our needs. Our parents appreciate the built-in communication system between them and the school. The customer support is terrific. You can either phone or submit a support ticket online. They respond within 24 hours but most of time sooner. Cons The user interface is quirky at times. The button placements are not consistently located. It is a menu-driven interface as opposed to GUI though there is rumors of its soon release. Review Source ZE Zenab E. Administrator Used the software for: 1-2 years ### "Difficult to maneuver but with many features. " October 5, 2017 3.0 Pros You can do everything on this SIS program. It's very versatile. Logging on is simple and creating accounts is quick. It's a good communication tool. Cons It's so difficult to maneuver! You need to take many steps to complete one task. He parents do not usually log on because of the complicated user interface. Review Source JE Julie E. board of education advisor Used the software for: ### "Sycamore Fan" February 11, 2011 5.0 I would highly recommend Sycamore. Our school has benefited so much from using Sycamore and are pleased with the decision we made to use this software. For the price, ease of use and great tech support/upgrades, it would be difficult to find anything better. Pros Sycamore is priced right and very user friendly. A huge advantage to the system is the technical support. We find the support staff provides great assistance with easy questions as well as more complex solutions. We appreciate their willingness to see us through to the end when we have an issue (even when it's self created). The web-based system provides easy access from anywhere which is a great feature. The system is continually being updated with no expensive upgrade charges which is great for sticking to a budget. Communication with families and among staff is made easy with Sycamore as well. Cons Not as much database flexibility (adding fields/tracking) as we woud like. Review Source HM Hector M. Data Manager Education Management Used the software for: ### "Super comprehensive school-management package" March 6, 2018 4.0 Great price for a FULL system to manage the entire K-12 spectrum, from facilities to student admissions... Pros Great Google integration (provisioning, email, calendar, classroom...). LOTS of features included in one package, no modules necessary. GREAT price! Cons No rotating-schedule ability. VERY obsolete user interface (think Windows 3.5). Other than those two factors, this could be one of the best school-management systems in the world! Review Source CF Carmen F. Guidance Counselor Used the software for: ### "After careful evaluation, we chose Sycamore for our school's needs" August 5, 2010 5.0 WITHOUT A DOUBT, Sycamore Education was the right solution for our school. We evaluated 2 other systems and we are so very glad we chose Sycamore. Pros \-support is rarely needed, but EXCEPTIONAL in times of need. support ticket response time averages 10 minutes. (yes...10 minutes, not 10 hours!) Support staff is EXCEPTIONAL. -easy for teachers, parents, & students to use -has become our "go-to" method of communication with the school family -ALL IN ONE! No "module" ridiculousness -no servers to maintain! -teachers have access 24/7, on or off-campus -SE is always improving their product and making the experience more and more user-friendly Cons \-pictures aren't easy to upload (in SE's defense, photo-sharing is not their expertise) Review Source NW Nancee W. Tech Director Used the software for: ### "NMCS thinks Sycamore Education is AWESOME!" September 28, 2010 5.0 Our school would HIGHLY recommend sycamore education, we've used other systems and have NEVER had such an easy time converting over to a new system. Even though training is not available, you don't need it. Sycamore Education is so simple to use. Thanks Sycamore - NMCS LOVES Sycamore Education! Pros Ease of system Reports Tech support Quick response to personalized needs My Teachers LOVE IT! Has so much to offer beside attendance and grades Cons We have not had any issues with this system. Any changes we've needed have been addressed quickly. Review Source Response from Sycamore Education September 29, 2010 Clarification: Training videos and manuals are accessible within the system for all users. If more personal training is desired, administrator and teacher training sessions can be scheduled. This is done via webinar for a minimal fee. A proposal for on-site training can also be requested. CT Christy T. Secondary Math Teacher Used the software for: ### "User friendly" November 1, 2010 5.0 I recommend Sycamore Education to any school who wishes to increase the daily communication between teachers and parents. Pros Sycamore Education is very easy to use. It makes communicating grades to parents so easy. A parent can log on at their leisure and check on grades for their student. The Pass-A-Note option is very handy, as well. I communicate hourly with parents and fellow faculty using Pass-A-Notes. I often print reports of students grades to go home, and in a few clicks can email that same report directly to parents! Cons It takes a little while to learn to navigate the ins and outs of everything. After a few quarters it becomes like second nature. I just KNOW where everything is. Review Source UB Ugochi B. LPC/CEO Mental Health Care Used the software for: Less than 6 months ### "Great tool for keeping track!" November 26, 2018 5.0 Pros We use this at our child’s private school, it’s efficient for paying for her school lunches - eliminates the need to have her carry cash. All we do is add money via our PayPal account. We can also view her lunch menu from there and track her grades. Cons I wish there was an option to update account balances via our bank account. I guess at this time, PayPal is the only option. This is it a con but can be a potential inconvenience if PayPal is not working. Review Source CL Carol L. Administrative Assistant, Development Dir. Used the software for: ### "St. Barbara School appreciates the integration of gradebooks and family information." July 13, 2015 5.0 Overall, Sycamore Education provides a quality product which allows St. Barbara School to use online support to keep our families current on student progress and family account information. Additionally, parents can keep their contact information up to date enabling ease of communication of events, fundraising, and schedules. Customer service is very helpful, knowledgeable. and supportive of enhancements. A recent upgrade to online enrollment facilitated registering new and returning families and helps the admissions office to track the status of our families in the registration process. The integration of different software into Sycamore Education has also saved the school money and enables our parents to go to one site for their school information needs. Review Source MB Meshell B. Used the software for: ### "Sycamore is a LifeSaver and Alicia is a Life Guard!" March 31, 2016 5.0 This being the first year of our school, we were doing EVERYTHING by hand. Sycamore Education gave us everything we need and more. We love the fact that the software is still growing and changing so we can add tweaks to make the functions just right for us. Alicia is the best thing that happened to us this year. She held our hand through the entire process, repeated things when we couldn't get it right and was always readily available when we called. She helped make our first year successful. Thank you, Alicia. Thank you Sycamore! (She needs a raise!) Review Source Response from Sycamore Education March 31, 2016 Meshell, Thank you for the kind words! We'll be sure to pass along your high praise for Alicia so that she (and the rest of the company) know how helpful she was. -Sycamore SB Scott B. Principal Used the software for: ### "Sycamore Education: Excellent Product, Excellent Service, Reasonable Price!" January 11, 2010 4.0 I highly recommend the site. It's functional, easy to use, VERY affordable and the people working there have been just phenomenal. Pros \-Excellent customer service. Their contact person for us (Nancy) has been very receptive to our needs and is an outstanding communicator for Sycamore. -Incredibly fast response to support tickets. Almost instantaneous. -Flexible! They have been willing to work with us to modify to some specific needs we have. -Simple to use. Once you learn a few key areas, it's so easy. Cons \-Needs an aesthetic facelift/tweak. Review Source Similar Products Featured