--- title: "WRS Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WRS Health Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/75252/WRS-Health/" page_type: "product" language: "en" --- # WRS Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WRS Health ## What is WRS Health? WRS Health is a complete practice management platform powered by All In Intelligence. From scheduling and intake to billing and reporting, every workflow connects seamlessly in our cloud-based system. AI-backed agents reduce paperwork, improve coding accuracy, and streamline routine tasks, giving providers and staff more time with patients. Specialty-specific workflows ensure relevance for your field, while integrated reporting and analytics deliver insights to drive growth. WRS helps practices of every size run more smoothly and profitably. ## What is WRS Health used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WRS Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wrshealth.com&name=WRS Health) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WRS Health 4.4 (83) VS. [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (83) Ease Of Use 4.5 (368) Value For Money 3.6 (10) Value For Money 4.3 (258) Customer Service 4.5 (83) Customer Service 4.2 (362) ## WRS Health alternatives [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (33)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/75252/WRS-Health/alternatives/) ## FAQs about WRS Health Overview ### What problems does WRS Health solve? WRS Health solves slow, fragmented clinical and billing workflows by combining charting, coding, scheduling, e-prescribing, faxing, reminders, and claims in one web-based system. It reduces redundant data entry, paper chasing, claim errors, and after-hours access issues. Small practices, physicians, front-desk staff, billers, and nurse practitioners benefit most. Answer based on 58 reviews Overview ### Which roles and teams benefit most from WRS Health? WRS Health is most used by office managers, practice owners, physicians, and advanced practice clinicians in small medical practices. Administrative teams rely on it for scheduling, billing, and front-office coordination, while providers use it to document care, manage patient records, and keep clinical and business workflows aligned. Answer based on 31 reviews Overview ### What company size and specific industries is WRS Health built for? WRS Health is designed for solo providers, small to mid-sized medical practices, and large multi-location healthcare groups. It serves medical organizations across the healthcare sector, making it suitable for independent clinicians, growing practices, and larger practices with multiple locations. Features and Usability ### What are the key features of WRS Health? WRS Health includes core EMR/EHR and practice management features such as charting, patient records management, appointment scheduling, and integrated medical billing. Differentiating features include customizable templates, e-prescribing with medication alerts, patient portal access for intake and messaging, and fax queue/document management that supports day-to-day workflow. Answer based on 47 reviews Getting Started and Support ### How easy is it to onboard and train a team on WRS Health? WRS Health offers live online training, webinars, videos, and documentation, giving teams both guided sessions and self-paced help. Reviewers say providers, office managers, and billing staff often get comfortable quickly because the system is user-friendly, while new users and admins report a moderate learning curve and need more time with support. Answer based on 16 reviews Getting Started and Support ### What customer support options does WRS Health offer, and how do users rate the experience? WRS Health offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, patient, and helpful during training and issue resolution. Some reviewers report slower replies, generic responses, or long-running tickets, especially when requested changes or specialty-specific fixes were not completed. Answer based on 42 reviews Security ### How does WRS Health handle data security and access control? WRS Health uses a secure patient portal with secure messaging, login credentials, and web-based, cloud access that lets staff reach charts remotely without local server backups. Reviewers also mention secure patient communications and data export from WRS servers. Some users report inconsistent sign-on issues and permissions that seem to change unexpectedly. Answer based on 10 reviews Features and Usability ### How well does WRS Health manage patient information? WRS Health keeps patient information accessible and organized across charts, portal updates, labs, medications, and scanned documents. Many small practices value the web-based access, patient history intake, and refill requests, while some specialty users report limits with chart navigation, code filtering, immunization entry, and template control. Answer based on 33 reviews Features and Usability ### How does WRS Health affect practice workflow? WRS Health improves daily workflow by keeping scheduling, charting, billing, e-prescribing, faxing, and portal tasks in one system. Solo practices and small medical groups often report faster intake and less paper handling, though some specialty clinics mention a learning curve, occasional slowdowns, logouts, or workflow gaps that need workarounds. Answer based on 31 reviews ## Features AI summary Based on 2,031 Medical Practice Management reviews Capterra reviewers point to these as the top features buyers look for in medical practice management software: - **Appointment Management** (**59%** of reviewers rated this feature as critical) - **Medical Billing** (**58%**) - **Patient Records Management** (**60%**) WRS Health supports all three of the features reviewers rate most highly: **Appointment Management**, **Medical Billing**, and **Patient Records Management**. Together, these capabilities help medical practices schedule visits efficiently, manage claims and payments accurately, and maintain complete patient information in one system, allowing teams to improve daily operations and deliver more consistent patient care. Medical Billing 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Claims Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies E-Prescribing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically WRS Health 99 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - For Family Medicine: For family practices - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Lab Integration: Receive lab results electronically - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (63) 4.3 Based on 63 reviews ## Pricing Value for money 3.6 (10) ### Starting price Free trial not available Value for money 3.6 (10) 3.6 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (83) 4.5 Based on 83 reviews ## User reviews Overall rating 4.4 Based on 83 reviews Filter by rating 5(55) 4(14) 3(8) 2(2) 1(4) Mentioned topic Sorted by most recent JC Jocelyn C. Owner, PA-C Medical Practice ### "Horrible System to Use" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 January 20, 2026 Initially positive until it wasn't. It's unfortunate because I do like the individuals I worked with. Over all policies and line item charges are ridiculous. Pros Initially friendly and agreeable. Set me up quickly and was patient with onboarding me. I do appreciate that part. Cons Horrible system to use. Not transparent. And will mess up your billing and credentialing. Then try to charge you and obscene amount to transfer information and to terminate early. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing WRS Health They had a good sales pitch and the price was comparable. I wish I would have went with another system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 4, 2026 Thank you for taking the time to share your feedback. We understand how important clarity and alignment are when selecting services for your practice, and we’re sorry to hear this experience didn’t meet your expectations. To provide context, our team fulfilled the credentialing services that were agreed upon and completed the work as outlined in the signed contract. After credentialing was finalized, the scope of services was later reconsidered, which unfortunately falls outside the terms for cancellation or refund at that stage of the process. That said, we genuinely value our clients and take concerns seriously. Our team remains available to discuss next steps, clarify any outstanding questions, and explore how we can be helpful moving forward within the bounds of the agreement. We encourage you to reach out to your Project Manager directly so we can address your concerns in a constructive way. Our goal is always to be transparent, fair, and supportive throughout our engagement. RT Rowan T. Psychiatric Mental Health Nurse Practitioner Mental Health Care ### "Great EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2023 It is user friendly. Pros Customer support. Project manager and Account manager and team are excellent. Guidance is provided throughout. They train you on the software and then schedule monthly optimization meetings to track your progress and help with any questions you have. That is quite commendable. You are not left in the middle of the sea to drown after software training. Cons I need an electronic/web based assessment scale so my patients can complete and submit prior to their appointment. Theirs only come as pdf, which some patients are not tech savvy and won't want to go through the stress of downloading, completing and uploading. This has not been provided. I am talking about for example a PHQ-9, GAD-7 scale, MDQ etc Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CC Claudia C. NP Hospital & Health Care ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 Pros The ability to perform all of the daily workflow in one system. Cons Some difficulty with gettting the HPI to save data despite clicking save. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS Demetrius S. Owner Medical Practice ### "Willingham Medical Clinic WRS Health Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 The software has enable my business to meet all the current requirements. Pros The software was easy to use because the WRS team was excellent with walking us through the process with use step by step. Cons The software covered a great deal of material. Reasons for choosing WRS Health The sales presentation won me over. Great presentation! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CW Christopher W. Owner Medical Practice ### "Great for single provider or single specialty practice, not so much for everyone else" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 November 2, 2020 High pressure sales for a required 5 year contract with expensive add-ons. Lack of communication for upcoming software upgrades. Recommendations for improvement are "oh well, we don't care". Terrible, absolutely TERRIBLE for anything other than a single person family practice. Look elsewhere if you want a true system to look at your billing and your clinical charts on the same screen. Pros Nothing that can't be found in every other system. The support is OK, but they are losing people now, and the replies are all generic. They use other providers who are familiar with the system to help you learn (not necessarily the same as your specialty). Accessible from anywhere even on the cell phone. Medications allow you to pick your favorites quickly. Cons 1\. Inability to archive diagnosis and problems without deleting them. 2. Inability to make your own templates. This is HUGE. They force you to use one of theirs that they will "modify". Otherwise, they charge you $10,000 for a single template. 3. Mapping your ICD10 and CPT codes is ridiculous. You have to do it 2 times for each chart. To map the diagnosis code for the daily charge requires you to review ALL the diagnosis codes for ALL the providers, requiring you to scroll for each code you enter. 4. Inability to just see "your" diagnosis codes. There is no filter to only see your prior charts and codes. If psychiatry has 4 codes, family medicine has 14 codes, then physical therapy has 8 codes, you have to look at 26 different codes each and every visit to go through. All of them listed every visit. 5. Inability to see your charts needing to be done if you didn't start them at the time of the visit. The schedule is based off of time, not by provider. IE., Unless the provider goes into the chart and starts the chart, then the visit goes into a phantom zone and it isn't assigned to any provider. 6. You can't look at the chart itself for prior meds without going out of the chart first and then back into it. 7. You can't copy a prior note because it copies the immediate prior note (if you are PT it would copy family medicine which was immediately before your visit and not PT...the charts aren't specialty set). 8. Reminders: only setup for 1 day not less. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) Too segmented. Inability to look at billing while in the clincial portion. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing WRS Health Was sold on the code recommendations, but this is useless if you don't use one of their prescribed and recommended templates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HT Heather T. Physician Medical Practice ### "Not an EMR for Pediatrics" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 December 11, 2019 Pediatrics (and maybe other specialties) beware that this system is not user friendly for pediatrics/family units and seems to increase the workload for my staff. I feel that lots of system "connections" are not correct and await a fix. Pros My practice went from having 2 systems - one for EMR and one for the practice management. I do like that the 2 systems are all into one. However, this is about it. I do regret almost everyday that I went with this system for my pediatric office. I do not take any state insurances so this system seems to have all the bells/whistles to help with state mandated rules but my practice does not use all that info. Cons Not very user friendly for pediatrics. There is no creation of family accounts - we have to register each child in the family unit individually along with making sure all financial information gets to the parent for each child. This is the most inefficient way and cause more workload for my staff. The "task" aka messaging system is cumbersome and not user friendly either since it only alerts that have messages and not the patient related tasks - I have to remember throughout the day to check my "tasks" aka messages. There seems to be many systems that do not work properly - the system auto creates prior auths for all my controlled meds even though never needed, I am still waiting (1 month now) for the autoposting of EOBs to happen (still paying for it though of course), some staff have problems signing on and permissions seem to come and go at will of the system - constantly having to take time to fix this. The support is good and responds quickly but lots of answers are overall this is the way it is - I can "turn off" the function if I want. Overall not a great experience with this system and again regret getting it. Unfortunately I am stuck with it since company states that I would have to buy out the contract if I want to switch - small, independent office that can't afford that so we continue to curse the system and see patients. Reasons for choosing WRS Health I did choose WRS Health due to the functionality available and the price was all inclusive (if it works) for our small, independent practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT nancy T. physician solo practice ### "the best I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2019 very happy with the system Pros there is a learning curve but it is very customizable. Support is incredible and quick. I have tried several programs over the year. billing is integrated and billing support is also phenomenal. training was excellent. Cons it was a bit of a learning curve for me but the training people were very patient. I don't have more negative comments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tuesdae S. Physician Medical Practice ### "Money money money" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 29, 2018 I suspect some of these reviews are fake to increase their star rating Pros Web based record with easy login Easy of understanding EMR Many templates to choose from Eprescribing is easy Cons Technical support is terrible- have to do support tickets Started using their billing - after starting found out that only include 4 hours with an overseas person teaching you so fast you can’t understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jeff M. Physician/owner Medical Practice ### "Good yet could be great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2017 Overall a good program and definitely a good value for the money. The company is responsive and pleasant to deal with. A moderate learning curve. Worth looking at yet as with any software you have to figure out how it may help or hinder your workflow. I give it a 7.5 out of 10. With the improvements the company is working on it may be better in the next few months (or not). Pros Easy to see summaries of patient information and to pull down test results. Very nice company to deal with. Company dedicated to improving the software. Patients can see lab results that come into the program in "real time". Often they will beat me to seeing the results. Patient portal. Although we didn't use it, the program will call your patients 2 days before their visit to remind them. (We prefer calling on our own-yet this can be a big labor saver) Likewise we didn't use the practice management tools yet they are available and integrated into the program (this includes billing). Cons Task manager/results review section needs improvement. I could not send comments either to patients or to my staff without going through 3 screens. I found this time consuming and since I like to feed back on results to patients it was just not helpful. In addition, in the task manager you have to go through 2 screens to clear it from the task manager section. Ordering labs and consults and xrays was initially a chore, yet once I spent a Saturday night looking up all the CPT codes and then saving them into different sections my staff and I became pretty proficient at it and actually found ordering easy to do (so actually a PRO as well as a Con, with the con being I had to figure out that shortcut on my own). Prevention section is nonexistent. You must create it yourself which I found difficult. I did not understand why the company did not at least load the US Preventative Services Task Force recommendations based on age and then let you edit from there. It would be much more helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jesus B. Administrator Medical Practice ### "Very efficient. Will recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2016 Pros Easy to use tools and a very user-friendly interfces. Excelent and fast response from vendor. Cons I cannot mention a single fault from the software yet. I have been using the software less than 6 months Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/75252/WRS-Health/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ModMed vs WRS Health](https://www.capterra.com/compare/75252-124590/WRS-Health-vs-EMA)