# WRS Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WRS Health the right Medical Practice Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75252/WRS-Health/reviews --- WRS Health 4.4 (83) [View alternatives](https://www.capterra.com/p/75252/WRS-Health/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WRS Health Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews JC Jocelyn C Owner, PA-CMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Then try to charge you and obscene amount to transfer information and to terminate early.“ January 20, 2026 JC Jocelyn C Owner, PA-CMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Not transparent. And will mess up your billing and credentialing.“ January 20, 2026 CW Christopher W OwnerMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Inability to archive diagnosis and problems without deleting them. “ November 2, 2020 CW Christopher W OwnerMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Inability to see your charts needing to be done if you didn't start them at the time of the visit. “ November 2, 2020 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chantel J. Office Manager Used the software for: ### "This is a great EMR system. This has helped our office run smooth and efficient" July 1, 2015 5.0 The best thing about this vendor is working on the program and discovering that if they would add this particular feature it would make your job more efficient. You send the vendor your suggestions and the next thing you know the feature has been added. The only con that we have found is that the vendor needs to add more interfacing with the national labs. Review Source PM Paul M. Used the software for: ### "" October 17, 2013 4.0 My practice is called Rheumatology Associates of South Florida. I see 12 to 16 patients daily. I offer non-interventional pain management, including conservative measures to control pain, pain Rxs, muscle relaxants, and injections. I evaluated several EMRs, including Epic and eClinicalWorks, before choosing WRS Health EMR. I learned about WRS Health EMR via a referral and I’ve been very pleased since. WRS Health acommodated all of our requests to modify the template to suit my needs. The template is above any others that I’ve looked at. WRS Health is willing to alter things if you have suggestions. For my practice, the Physical Examination is key. I was able to include joint anatomy, muscle anatomy and service anatomy (drawings) to the Physical Exam. This is unique to the system. The template I have is very complete. I needed my neurological template to have a motor responses and a sensory component. I can modify my templates on the spot, and having that freedom is great. I can add any components under a category to my template. For instance, for muscular skeletal for head and neck, spine, pelvis, etc., I can open up the window and add different parts. For head and neck, I can add if there are trigger points. I can also add certain tests and discuss the post elements. WRS Health Billing Team was very instrumental in speeding up my reimbursement. We previously relied on paper drops and mail. Now, when we code, we get guidance as to whether we are under-billing or over-billing. This is very beneficial. I can do the claims smoothly. When I see the patient, I submit the codes into the system on the procedure and system template. My staff pulls it up and they view that the form is populated. They ascertain that it is correct. They scrub the claim and submit it. I’m getting paid much more rapidly. My claim denials places us in the top 1%, which is above the national practice average. WRS Health EMR e-prescribing helps patients get their medications quickly and has also helped me to attest for Meaningful Use government incentives. When I e-prescribe, that information is recorded. I’ve already been the recipient of the first MU payment. WRS Health EMR Appointment Reminders and Scheduling as well as WRS Health Fax Queue enable my staff to be more efficient. The Fax Queue also helps us keep a record of faxes that have been sent. Finally, WRS Health EMR is comprehensive and it is very easy to use. The WRS Health staff responds very quickly. I’m very pleased with the service. Review Source ET Ev T. Nurse Practitioner Medical Practice Used the software for: 2+ years ### "Basic EMR - easy to use compared to some others" March 2, 2016 3.5 Pros Overall it's fairly easy to use compared to other EMRs: NextGen, MicroMD, Digichart Cons #1 No up-to-date online self-training info and not easy to get to someone to ask a question. #2 As with ALL the EHR's I've used - there's the usual not-fully functional lab interface --- this is VERY hard for any practice to get to work 100% as you practically need a full time IT person working on it. #3 Email & Patient portal need to be more user friendly and functional. #4 Should be able to get into a chart from all Tasking, email, labs, etc - you have to close out of one are and open another, then reopen what you closed - takes a lot of time. Need "Page UP and Page DOWN" buttons to maneuver more quickly on the templates. Need more individual functionality (e.g. my phrases, individual email from the portal) for practices that have multiple users. Need to be able to ERROR notes made in ERROR. Review Source SM Sonia M. Office Manager Used the software for: ### "Very Happy With WRS Health EMR" February 17, 2014 5.0 I have been working at Dr. Dan Vatev's practice for eleven years and changing to EMR with WRS Health is the best decision he's ever made! We started with WRS Health in October 2013, and we began seeing improvements in our workflow immediately. Once you start with WRS Health, you don't need to look any further for an EMR. We have two locations, and WRS has helped our practices function with ease. Rather than having to pull charts and medical records, we can go into the system and find everything in one spot. The system also allows the doctors to customize templates. All they have to do is look into the system, see what patients are in the office, and they can tend to them right away. All the information entered at the front desk is at their fingertips immediately. They can refer to the patient's chart and help them instantly, eliminating multiple steps in the typical process. WRS Health's billing system is working really well for us right now. WRS populates the form automatically. In the past, we would send claims to insurance companies and have to wait to be accepted or denied. Now we know what changes need to be made before we send a claim. WRS notifies us right away and tells us what we need to fix before we can proceed. We are currently working between two systems. We were attempting to do reports with our other system, but it was far too complicated. I've been working in the other system since 2006, and instead of making improvements over the years, it seems as though things are becoming more difficult. They were even losing the claims we were submitting! We would call and they would say it was never received. I can't wait to complete the transition to WRS Health. The customer service team at WRS Health is very professional, knowledgeable and courteous. We call them and they get back to us right away. We don't have to wait. Mike Smith is the best. He is so attentive and prompt with his responses! When I send an email, I find that he has replied before I even think to check my email. He follows up after training and calls to check in. Before going live with the WRS Health system I was afraid. I couldn't imagine going live without more training. But the WRS Health team offered to help us right away. Overall, things are running much smoother in the office from the front desk to the appointments with patients. We are very happy with this EMR. Review Source GY Greggory Y. Used the software for: ### "" October 17, 2013 4.0 I am the office manager at Family First Medical Clinic in Plaquemine, LA. Dr. Antonio Edwards started his solo family practice in a mobile unit. We built our current facility and moved into it in 2006 and now employ two medical assistants. Although we do see both children and adults, most of our patients are over 45 and experience problems such as COPD, diabetes, and high blood pressure. Dr. Edward used an EHR at his previous practice, and he choose MEDTRON for our clinic. When I arrived, I realized the practice needed a more modern system. We looked at seven EMR systems and talked to three EMR software firms before we selected WRS Health EMR. We wanted a simple, user-friendly EMR since our staff is not very computer savvy. We also wanted a reasonably priced system, and WRS Health EMR was affordable. One of the crucial features that impressed me was that WRS Health EMR allows us to bill electronically, to track payments, follow up, and post payments directly into the patient’s account so that we don’t have to go in and intervene manually. When we did billing in-house we had trouble with the quality of reimbursement. The process wasn’t effective. We implemented WRS Health EHR in Fall 2010 and started using WRS Health Billing Services in Spring 2012. There were previously many outstanding claims. We are very pleased that WRS Health is bringing money into the practice. WRS Health’s e-prescribing makes it very easy for the patients. They ask for a paper Rx, but we tell them that their Rx is already at their pharmacy. Dr. Edwards also treats patients at Baton Rouge General, so a web-based EMR is important. With WRS Health Billing Services, Dr. Edwards takes the sheet that the hospital gives him for the patient, we fax it to WRS Health, and our billing is complete. WRS Health training modules and videos are great. Our staff can watch them if they have questions. If we ever have a problem, the WRS Health Team is responsive. You can go on the website, type in your question or issue, and within 24 hours your ticket gets assigned to someone. Within 48 hours, you have a solution. Finally, certifications were vital in our EMR selection in order to qualify for Meaningful Use. We have applied for and received funds. WRS Health was instrumental in that process. I highly recommend you evaluate WRS. We’re very pleased with our decision. Review Source KL Karen L. Used the software for: ### "" September 12, 2012 5.0 My practice is called Woman To Woman. I founded it in 1975 in Mt. Vernon, Washington. My credentials are APRN, NCMP. When I signed with Waiting Room Solutions they gave me a lower rate because I am a nurse practitioner. That really made the difference. You can make your own templates. I have an annual visit template and a gynecology only visit template. By using templates I know I’ll end up seeing more patients. When my checks started self posting that saved me three hours of work a day and it also saved my staff work. Patients automatically get an e-mail and phone call to remind them of their appointments. This saves my staff a lot of time. If I need to understand something the WRS team is great at explaining. I send tickets and WRS is always very helpful. The WRS team is wonderful. The webinars are extremely helpful. If I need to understand something, WRS provides instructions, self-guided videos and free webinars. My prior EMR was not helpful. Once they sold the program you were on your own. WRS is 180 degrees out from that. They straightened everything out. WRS automatic appointment reminder system is a feature that boosts my efficiency. Patients automatically get an e-mail and a phone call to remind them of an appointment. This saves my staff a lot of time from having to spend all day making calls. WRS e-prescribing feature goes the extra mile to help prevent errors and it also enhances the practice’s efficiency. There are fewer errors. It’s so easy. All you have to do is ask the patient their zip code and the system comes up with a list of pharmacies. Then you type the prescription. Good old written prescriptions were hard to read. Now they are legible. If I enter the wrong directions, the program stops you and asks, ‘How many pills?’ If I put the dosage or number of pills the program considers what dosage. I am a member of the clinical faculty of the University of Washington. My students, who are rather computer savvy, were having trouble using my previous EMR as well as EMR systems at other practices where they are being trained. Since I implemented WRS they remark how good this system is and that this is better than what they are using at other health care practices where they are doing their rotations. They love it. Review Source KL Karen L. Used the software for: ### "" September 12, 2012 5.0 My practice is called Woman To Woman. I founded it in 1975 in Mt. Vernon, Washington. My credentials are APRN, NCMP. When I signed with Waiting Room Solutions they gave me a lower rate because I am a nurse practitioner. That really made the difference. You can make your own templates. I have an annual visit template and a gynecology only visit template. By using templates I know I’ll end up seeing more patients. When my checks started self posting that saved me three hours of work a day and it also saved my staff work. Patients automatically get an e-mail and phone call to remind them of their appointments. This saves my staff a lot of time. If I need to understand something the WRS team is great at explaining. I send tickets and WRS is always very helpful. The WRS team is wonderful. The webinars are extremely helpful. If I need to understand something, WRS provides instructions, self-guided videos and free webinars. My prior EMR was not helpful. Once they sold the program you were on your own. WRS is 180 degrees out from that. They straightened everything out. WRS automatic appointment reminder system is a feature that boosts my efficiency. Patients automatically get an e-mail and a phone call to remind them of an appointment. This saves my staff a lot of time from having to spend all day making calls. WRS e-prescribing feature goes the extra mile to help prevent errors and it also enhances the practice’s efficiency. There are fewer errors. It’s so easy. All you have to do is ask the patient their zip code and the system comes up with a list of pharmacies. Then you type the prescription. Good old written prescriptions were hard to read. Now they are legible. If I enter the wrong directions, the program stops you and asks, ‘How many pills?’ If I put the dosage or number of pills the program considers what dosage. I am a member of the clinical faculty of the University of Washington. My students, who are rather computer savvy, were having trouble using my previous EMR as well as EMR systems at other practices where they are being trained. Since I implemented WRS they remark how good this system is and that this is better than what they are using at other health care practices where they are doing their rotations. They love it. Review Source DW Debra W. Used the software for: ### "" October 17, 2013 5.0 I am the owner of Quality Express Clinic Family Practice in Texas. I previously used another EMR and didn’t have a good experience. When I started looking for a new EMR I asked for references from people who were using WRS Health's web-based EMR. Three of my colleagues were using WRS Health EMR, and they were very satisfied. I visited my colleagues’ clinics and viewed how WRS Health EMR works. The system is user-friendly. That’s what I wanted. The previous EMR I used was not user-friendly. It was very complex and time consuming. I wanted very much to cut my time using an EMR so I could devote more time to patients. I really like the speed of WRS Health EMR. I never have to wait any length of time for things to load or download. It’s amazingly fast. The lab interface has also been very helpful. With WRS Health EMR I have the ability to create templates so that the EMR looks the way that I want it to look. I had many billing issues with my previous EMR. WRS Health offers training, so from the beginning, I was sure that billing issues were not going to be a problem. WRS Health provides many choices for training. There is online training on the phone with an expert person in your field. A provider, who works at WRS Health taught me the EMR. A billing expert from WRS Health trained our biller. Our front office person receiving training from a front office staffer. That’s a major plus. There is also self-guided training available online. That is advantageous if you forget something. You also don’t have to call someone and wait for a call back. You can look at the module and learn. WRS Health Team is responsive to all of our questions and they take you through everything. This training experience exceeded the training that we had with our previous EMR. Our practice workflow is smoother with WRS Health EHR. It enables me to concentrate on providing patient care. I don’t have to write things and that saves me a lot of time. WRS Health Family Practice templates are great. I only have to point and click. Instead of being tied up with the medical records and documenting everything, I am free to respond to more questions from patients, and that improves patient care. Review Source JD John D. Used the software for: ### "" October 17, 2013 5.0 Optimal Health Physicians is a 13-year-old integrative internal medicine practice in Rockville, MD. When we started looking for our first EMR, we knew that we needed a way to create an accessible database for the purpose of analyzing treatment and therapies. We were seeking an EMR system that would enable us to gather data about our patient care. We wanted to find out what happens to a patient over a period of time. Most of the EHR systems are created to gather information for the purpose of coding and reimbursement. After evaluating about 12 EMR firms, I choose WRS Health EMR. Our patients can enter their history information in the WRS Health Patient Portal. We can send requests to patients asking them to log in and fill out questionnaires or encouraging them to give us more information about how they are doing between their visits. We are experiencing a closer relationship with patients via WRS Health Patient Portal. Physicians benefit from having a database. With WRS Health EMR I am able to get a 100% download of database files for every single element in the system. WRS Health EHR system is valuable because it will enable us to get the data to inform other physicians about what’s wrong with patients and how you can take care of them, as well as how to communicate with patients so that they are compliant with their medications. WRS Health EMR permits me to export all of my data from their servers. Another advantage of WRS Health EMR is that it is web-based. We want to be able to work from any place, 24/7. WRS Health EMR is cloud-based, so it’s secure. It’s not necessary to back up several servers in order not to lose our patient data. Yet another advantage of WRS Health EMR is that the system offers e-prescribing and connectivity to large laboratories. These features were also on my must-have EMR wish list. In addition, WRS Health EMR system is integrated with Dragon Naturally Speaking, which allows our physicians to dictate information that turns up as text. Finally, our staff is very pleased. WRS Health EMR is a very good system. Review Source BB Barbara B. Used the software for: ### "" September 10, 2012 5.0 We weren’t looking at EMR’s unless they had a patient portal capability and there aren’t that many vendors out there that do. One of the biggest things that attracted us to Waiting Room Solutions was the patient portal because it enables all of our patients to do a lot of things online. Waiting Room Solutions patient portal also offers convenience for patients who need to obtain prescription refills. Patients can go to Walgreens at 7 p.m. If they find out that they need a refill, the pharmacy can send an electronic message authorization. General messaging helps us to respond to patients’ requests. If people are at home and they have a general medical or billing question and we aren’t open they can ask the question. The messaging component allows people to communicate, whether it’s about an appointment, a refill, a billing question or a medical question. At least the question is asked and it will be there whenever we open it. Waiting Room Solutions is extremely user friendly. This system combines electronic records and a lot of sharing of information. It was easy to train the employees and patients. Once they get their user name and password and get logged in its fairly self explanatory to navigate around the website. Patients love Waiting Room Solutions. We hear stories such as, "I’m so glad you have the patient portal because I work nights." "I do shift work." "I’m a flight attendant." Having the ability to access this system 24/7 for these people is very helpful. Not every job is nine to five, so not everyone can call when we are open. Waiting Room Solutions has so many functions. A patient can print a three page summary that has their family history, medical history, surgical history, social history and pharmacy information. They can take that printout to another doctor or to the emergency room. The Waiting Room Solutions team doesn't walk away. They are partners for life. Review Source SP Sangita P. Hospital & Health Care Used the software for: ### "Very disappointed in this system due to lack of continual improvement." July 22, 2014 1.0 Pros I demoed 10 programs before deciding on this EMR. It looks easy to use. It has tutorials. I liked that it had coding assistance. It is only good for coding assistance in an office setting. If you happen to practice outside an office setting, such as in a nursing home or in individual home, you are out of luck, as this feature is not functional, even after I have asked for this for five years. However, it does have a professional look when you print out your progress note. Cons I would not purchase this again. I requested a drop-down scheduling system and was told this would cost me a considerable fee. I asked for the company to coordinate with my phlebotomist so I could get labs uploaded automatically. This was another fee. The company has not strived to continually improve itself. These are simple programming issues that have not been implemented although they could make my life easier. Customer service has been slow to respond to 90% of my needs. Spellcheck was added after several years of me asking for it. Spell check still does not work for capitalized words or titles. They need additional programmers to fix problems as they are noted by every doctor. Years is a long time to wait for improvements. Review Source DS Demetrius S. Owner Medical Practice Used the software for: Less than 6 months ### "Willingham Medical Clinic WRS Health Review" December 1, 2022 5.0 The software has enable my business to meet all the current requirements. Pros The software was easy to use because the WRS team was excellent with walking us through the process with use step by step. Cons The software covered a great deal of material. Reason for choosing WRS Health The sales presentation won me over. Great presentation! Review Source AG Amar G. Medical Practice Used the software for: ### "" September 10, 2012 5.0 I couldn't be more pleased with Waiting Room Solutions. The system is so easy to navigate through. I like the way it is set up. It flows seamlessly. Since I’m a pain management specialist I needed an EMR with customized templates to make my charting easier. Waiting Room Solutions is a great tool. It enables me to customize the templates to my needs. Waiting Room Solutions is a five star EMR. I am so impressed by the fax capability. I give my MRI facility a fax number, which comes directly into the EMR fax queue, and the MRI gets transferred into patients’ charts. I can’t say enough about the e-prescribing capability. It helps me to increase patient compliance and to automatically identify safety issues. I don’t have to worry about the patient losing a script. The script is already there at the pharmacy. It’s so efficient, and I like the idea of automatic refills. I can check interactions before I e-prescribe and once the interactions are checked; it gives me a better sense of comfort and confidence. Also, the customer service is impeccable. If a problem arises we file a ticket online and someone responds promptly. That’s one of the features I really like. They make sure that if my practice has filed a ticket for a problem then they will give a response right away. A lot of companies walk away after you sign up with them. Waiting Room Solutions is truly a great partner. Review Source DF David F. Used the software for: ### "" October 16, 2013 5.0 I am the Office Manager of Franks Wellness Clinic in Seminole and Tampa, Florida. The practice was founded in 2000. We offer pain management and primary care services and treat about 25 patients a day. We previously used a couple of Practice Management systems (one for one office and a different one for our other office). After evaluating a few EMRs, I selected WRS Health EMR. I was impressed that WRS Health representatives answered all of my questions immediately. When I have questions, I dislike having to wait for a response. WRS Health doesn’t make you wait. Their feedback was very positive. I was searching for a web-based system because I didn’t want to be concerned with maintaining servers and hiring IT personnel. We are using the WRS Health Billing Services and Module, which allows us to post payments and send claims to the insurance companies immediately. Since implementing WRS Health EMR, our revenue has increased by about 40%. With WRS Health Fax Queue, it only takes a few minutes for us to fax patients’ records to their other physicians. WRS Health patient reminders are also very beneficial. Our staff is more efficient and productive because if they are not on the phone, they are free to do other tasks. Review Source CP Constance P. Physician Used the software for: ### "I absolutely recommend WRS Health" January 7, 2014 5.0 I absolutely recommend WRS Health. The web-based system enables me to get the information I need when I need it, whether I'm at the office or at home. WRS Health has helped my internal medicine practice by allowing me to keep my patients well informed. During a visit, we can view their chart together. This allows the patient to keep track of their health history for the entire year. The feature I find to be most helpful is E-prescribing because refills can be done electronically and accurately. My patients love this feature! Not having to pull paper charts really improves workflow. I save time and get more done in a day. I did my research before choosing WRS Health. I used an EMR at a previous practice, and as I worked through that system I noted the things I thought were missing. I was looking for a web-based program so I would have 24/7 access, and WRS Health provided this. I'm an organized person and WRS allows me to track the important things. I only have good things to say about the customer support and training team at WRS Health. I'm currently continuing with training, and it's very informative. They are very patient with me and answer my questions in a timely fashion. Review Source KB Kate B. PA Used the software for: ### "Goodbye Paper Records" October 26, 2012 5.0 I highly recommend Waiting Room Solutions to anyone who is looking for a state of the art EMR system at an affordable price. Pros When I first went through my training I was forced to chart with paper records, and then I gradually transitioned to an EHR system at the hospital where I did my training. This caused me to review many of the best vendors in the industry. In my search, I realized a web-based system was the only thing that would enable me to access patient records regardless of location when I went out on my own. I came across Waiting Room Solutions and they are definitely one of the most user-friendly, web-based systems that I found. The WRS team is very responsive whenever we are having issues. The companies they partner with help me to improve the care of my patients. Cons I do not have anything negative to say about WRS. Review Source LE Lizette E. Office Manager Used the software for: ### "WRS a very user friendly program" October 12, 2015 5.0 WRS is very easy to use. We were looking for a program that would give us more options since our old EHR was not really going in the direction we were heading. WRS was definitely much more affordable and gave us options that we really liked and felt would benefit our practice. WRS allows patient to message you through the web portal which is nice, however it does go into everyones inbox and you sort of have to find out if someone has replied to a message since it will not let you know that. Order & tracking is a really nice feature as well. we also like the printout screen in the program. Its nice to be able to view the pt Hx all in one screen. Being able to fax imported items, results, referrals all at once by checking off a box and sending is a real time saver as well. There are a lot of great features in this program. Of course there is no perfect program but this program does work well for us! Review Source AP Alisha P. Hospital & Health Care Used the software for: ### "Most user-friendly EHR" June 30, 2014 5.0 Pros I like the ease of use. We use WRS for our scheduling, billing, and EMR charting; everything works great. There are so many features that we didn't even know were available until we switched over. We are in California and tried programs that are based out here just so we would not have to deal with a time difference, but they were way off from what we needed. Switching over was great and easy. We have not looked at other programs since. Cons No complaints. Seriously, I do not have even one. WRS confirms our appointments for us. How easy is that?! Plus, every person I have spoke to has been wonderful every time. I love them. Review Source CP Constance P. Physician Used the software for: ### "I have been using it for over 7 years. It has made many improvements and these have been good." December 20, 2015 4.0 Web based and always accessible. You can do most anything needed. You can always log a ticket for any problems. Sometimes it takes awhile to get an answer on billing issues but they have decreased my AR a great deal from my past billing person. I wish there were a few more customizable features - like making notes that fit my practice, automatically putting tasks/emails for patients into their EMR "file", and like a real chart, allowing notes to go into separate files - like phone messages all in one section, OV notes in one section...now it just runs on and after 7 years it is sometimes hard to find a particular note. Review Source AG Amar G. Medical Practice Used the software for: ### "No More Waiting on Other Software" June 2, 2014 5.0 Pros It's faster and friendly. It's also very doctor-friendly. The doctor does well-organized charting, and then billers do their own work. If you like, you can do your own posting or WRS biller is also available, which can help you Cons When we saw it the first time, it looked like it was harder, but whenever we started to work with it, it was easy. It's user-friendly, and the billing is very doctor-friendly. Review Source JR Jessica R. Medical Practice Used the software for: ### "Great, but it also has its flaws" June 18, 2014 3.0 Pros You can save documents, and it's really easy to locate. For example, when scanning a patient's insurance card, you can save it to the system, and it is easy to access. Most importantly, it is saving the trees because it's paperless. Cons To put in a request for any change, you must submit a ticket. It would be better if you could call someone and make the change. Review Source AS Audrey S. Medical Practice Used the software for: ### "Two years in, and very happy" April 29, 2014 5.0 Pros I spent two months researching EMRs and picked this one as the best one for the price. I have been very happy with it. Their support people are top-notch. It is very customizable. They continue to improve it all the time. Cons I can't generate an INR flowsheet. There is a workaround. Systems that would do this cost a lot more. Review Source CC CHERYL C. Medical Practice Used the software for: ### "WRS Review" September 5, 2014 3.5 Pros The system calls a patient at home after the office has scheduled them for an appointment. It calls them back to register them, which is redundant. Cons When searching for particular appointment types (e.g., a slot for an r-wave), it will pull up all 15-minute appointments when I am looking for a 45-minute slot. Review Source CB Caryn B. Doctor Medical Practice Used the software for: ### "Please Look Elsewhere" October 14, 2015 1.0 Pros Salesperson was very nice. Even tried to help personally when we were dissatisfied Cons The product is terrible. Simple functions like eRX and lab interface do not work properly. The patient portal is terrible. Support is abominable. Billing is bad and the reports make no sense. Review Source SH Shelly H. Office Manager Used the software for: ### "Very user friendly!" June 2, 2015 5.0 We really enjoy using and working with WRS. The EHR is user friendly and the if any issues or questions arrise, once submitted they are quick and professional to answering them. Their team has also helped us in a number of ways to meeting all of our Meaningful Use stages. Review Source Similar Products Featured