Who Uses This Software?

NEOGOV serves the public sector and higher education markets.


Average Ratings

16 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NEOGOV
  • www.neogov.com
  • Founded 1998
  • United States

About NEOGOV

NEOGOV provides a high quality and easy-to-use talent management system to service the public sector market. Serving over 6,000 organizations, the company's system supports the entire employee lifecycle, automating recruitment, onboarding, training, and performance management. Customers say NEOGOV helps them save time and money, reduce paper processes, improve regulatory requirement compliance, increase employee productivity and engagement, and provide better services to citizens.


NEOGOV Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

NEOGOV Reviews Recently Reviewed!


Neogov Review

Sep 12, 2018
4/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly.

I like the dashboard tasks section and that I am notified when a new requisition has been approved.

I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.

Cons: The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions.

Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need.

Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC.

When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted.

User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner.

I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.

Overall: Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.

NEOGOV INSIGHT - Bringing Government Recruitment and Selection to Modern Day

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have implemented all of NEOGOV's modules and found them to be very engaged in collecting customer feedback/experience and continuing to improve their products.

Pros: -Help us over technology hurdles to incorporate google analytics, RSS feeds and responsive technology to our applicant sourcing for public sector. -Integrated with our HRIS system for position control, job classes and salaries. -Great value for the price. -Actively listens to customer feedback for increased value and improved customer experience. -Easily customizable and implementable within a few days without expensive consultants. -Built based on U.S. public sector best practice. So it uses the workflow and terms that our end users understand. -Great online help and resources for customers implementing. -Modern user interface that is easy to understand, reducing our support costs. -Capability to build customized reports with subscriptions that can be sent on a regular basis.

Cons: - Based on a U.S. pubic sector it is specific to government and schools not other businesses. - Reporting tool could have more capability to aggregate data and create calculated values.

Government Application System

Feb 15, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It provides a basic electronic application system for applicants for government jobs. Allows employees to have one application to apply for multiple jobs. Can look at applicant history to see what they have applied for in the past and the stages of the recruitment process.

Cons: It is pricey for what we get. Additional components are all add-on costs. Even the training through their on-line "university" now has a fee associated with learning about how to use the product. Reporting is very limited and it is difficult to get what we actually need without time spent trying to manipulate the data.

Overall: Product is good. Frustrated how there are extra fees for everything, including now you have to pay to take their training programs. You should not have to pay extra to learn how to be more proficient and better use a product features.

Insight not difficult but can be cumbersome

May 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Admin set up wasn't difficult, Dashboard is convenient, the exam plan set up and review of applications is easy. Navigating isn't difficult. The system comes with many reports and you can create your own as well.

Cons: implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again. Can be frustrating in ways.

Capterra loader

NeoGov works

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: As a department head, it was great to have a system that weeds out the unqualified or lesser qualified candidates before they get to me, so that I could focus on reviewing the best potential prospects. I liked that everything was electronic. I didn't have to print out cover letters and resumes and keep separate folders for each candidate.

Cons: The interface did not work well with our existing website. It is not a real attractive product.

Overall: I use Neogov when filling a position in my department. It enhanced the recruitment process tremendously. The online system made it easy to review the candidates and make immediate decisions as to their strengths. Overall, the product eliminated a lot of the time that I had previously spent when reviewing resumes.

Best App

Sep 19, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good app and is recommended for use in all offices

Pros: Very easy to use as it connects you easily. Gives you the room to maneuver. Easy to connect to the net

Cons: It sometimes has compatibility issues. Manuals for use is not sufficient. Could be improved with ease buttons

Fairly user friendly

Aug 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Allows self evaluation, peer evaluation and supervisor evaluation.

Cons: I found some of the navigation difficult

Okay, but I would go with PeopleSoft next time

Mar 21, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.

Cons: A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.

Neogov

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: it's easy to view and look things applicants, reports, and Easy to contact NEOGOV reps, versatility of product is very useful.

Cons: I think the program needs improvement in simplifying the startup process. I have used other programs such as PeopleSoft and found them much easier and more comprehensive.

Not as Easy as it could be

Jan 25, 2017
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it's easy to view and look things up

has decent reporting capabilities

Cons: it's not straight forward in posting jobs

it takes a long time to copy an existing post

Overall: Overall, it works fine and does most of what we need but posting a job can be cumbersome. It's not as straightforward as you would think. Also, copying a posting is not as easy as it could be to re-post the same job.

Neogov is great for our employee training portal

Jan 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We mainly use Neogov for employee training, and it works for us.

Cons: We don't have any complaints really; it can take a little bit to get used to at first from an administrative perspective.

From a hiring manager, it is sufficent.

Dec 14, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: So this is purely a review from the hiring perspective. It is not too intuitive on how to get around in the main system but once you find your records, it is great, well organized, and provides sufficient data to make strong decisions. The tracking features to keep track of applicants are especially useful when dealing with high volumes of applications.

ES review 4-15

Apr 10, 2015
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: ES review 4-15

Pros: Online process of candidate application review. Ability to only review applications assigned to me.

Cons: If multiple people review the same applications there is no option to keep individual reviews answers.

Recommendations to other buyers: Look for extra features. Like ability to tabulate answers by reviewer and assign scores.

NEOGOV Review

Apr 13, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: NEOGOV Review

Pros: Easy to contact NEOGOV reps, versatility of product is very useful.

Cons: Master Record Merge function can be very confusing to new users.

Recommendations to other buyers: Training modules for new users to NEOGOV Insight are very helpful.

Neogov Performance

Apr 13, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Comments: Neogov Performance

Pros: Very little. Very complicated to work with and service is spotty.

Cons: Again, I think the program needs a lot of work and simplifying. I have used other programs such as PeopleSoft and found them much easier and more comprehensive. This is a very labor intensive system.

Recommendations to other buyers: Define exactly what you need from your HRIS system, then look for programs that meet your needs. Don't judge by cost alone. You will most likely save on man hours with a system that costs a little more.

Easy job search engine.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to search for government jobs from a variety of job levels. The search engine makes it so you can really narrow down your criteria.

Cons: Nothing to report. I like how you see a detailed description of the job you are applying for. It is easy to navigate.