--- title: "EthicsPoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EthicsPoint Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/75390/EthicsPoint/" page_type: "product" language: "en" --- # EthicsPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EthicsPoint ## What is EthicsPoint? EthicsPoint by NAVEX is a centralized system that provides a place to view and manage all reports of misconduct. All your issues are collected: from our world class hotline services, face-to-face conversations, or even incidents raised through questionnaires from our PolicyTech management system. Manage multiple complaint programs from investigation through resolution in a consistent and customizable workflow, and use robust analytics to run reports and view trends within your organization. ## What is EthicsPoint used for? [Complaint Management](https://www.capterra.com/complaint-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1200 One Time Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EthicsPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.navexglobal.com/&name=EthicsPoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EthicsPoint 2.5 (2) VS. [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting Price $1200 One Time Starting Price $10000 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.4 (80) Value For Money 3.0 (1) Value For Money 4.5 (71) Customer Service 2.0 (2) Customer Service 4.6 (76) ## EthicsPoint alternatives Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (26)](https://www.capterra.com/p/215851/sofvie/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (45)](https://www.capterra.com/p/234773/FaceUp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/75390/EthicsPoint/alternatives/) ## FAQs about EthicsPoint Overview ### What company size and specific industries is EthicsPoint built for? EthicsPoint is designed for organizations of all sizes and industries that need a trusted way to capture and investigate ethics and compliance reports. It suits small businesses, mid-market companies, and large enterprises across any sector that manages whistleblowing, misconduct, or regulatory reporting. Features and Usability ### What are the key features of EthicsPoint? EthicsPoint offers dashboard monitoring, forms management, case management, and incident reporting for documenting issues and complaints. It also includes policy management, governance, risk management, and compliance management, plus access controls/permissions, role-based permissions, audit trail, customizable reports, search/filter, and a built-in database for records and tracking. Getting Started and Support ### What training and onboarding options does EthicsPoint offer? EthicsPoint provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does EthicsPoint offer? EthicsPoint offers email/help desk, phone support, and chat. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be verified from the catalog data. ## Features AI summary Based on 2,450 Issue Tracking reviews According to Capterra reviewers, these are the issue tracking features buyers prioritize most when evaluating a solution: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Task Progress Tracking** (**53%**) - **Support Ticket Management** (**57%**) EthicsPoint is designed around issue intake and case handling workflows, giving teams a structured way to capture reports, route them for review, and document follow-up activity. Its case-focused approach provides teams with a centralized record of reported concerns, helping businesses maintain visibility into investigations, support consistent internal processes, and keep documentation organized for oversight and compliance needs. Access Controls/Permissions Define levels of authorization for access to specific files or systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Built-In Database A system that allows access to a database structure without relying on an external program Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier EthicsPoint 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Built-In Database: A system that allows access to a database structure without relying on an external program - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Forms Management: Store, manage and track all forms in a centralized location - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Multi-Location: Manage and support multiple locations - Policy Management: Create, manage, and track policies and procedures within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.0 (1) Free Version Basic $1,200 One Time Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (2) 2.0 Based on 2 reviews ## User reviews Overall rating 2.5 Based on 2 reviews Filter by rating 5(0) 4(0) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent LT Ladonna T. Teacher Education Management ### "Problems with feedback." 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 22, 2020 Nothing is being done! No feedback! Pros Easy to use. I can fill out questions quickly. Cons I have not received any feedback. Is someone actually turning my points in? I submitted my ethics point in October. A total waste of time for me! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2020 Ladonna, sorry to hear this. To best address your issue, could you let us know if you are having an issue with the tool itself or an issue with the how your reports are being processed once submitted into the tool? Thank you. AN Anonymous User Consulting Management Consulting ### "Tool Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 22, 2019 I have in touch with the overall process in a previous business relationship. It is something I can see value Pros That create a fair working environment. Cons I still don´t have it, Where can I download it? Reasons for choosing EthicsPoint I have in touch with the overall process in a previous business relationship. It is something I can see value Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.