Who Uses This Software?

The CostX Target Audience includes quantity surveyors, residential and commercial construction companies, subcontractors and estimators from companies both large and small around the world.


Average Ratings

23 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Exactal
  • www.exactal.com
  • Founded 2003
  • Australia

About CostX

CostX estimating software allows quick and accurate measurement from scanned, PDF and CAD drawings, as well as generation of automatic BIM quantities from 3D/BIM models. Use live-linked hierarchical workbooks to create an estimating build up with links to user-defined rate libraries. You can also create customised reports. The faster, smarter and more accurate way to takeoff and estimate is here- join the estimating revolution today!


CostX Features

  • 2D Drawing
  • 3D Modeling
  • Change Management
  • Collaboration
  • Conflict Tracking
  • Design Modeling
  • Document Management
  • For Facility Management
  • Mobile Access
  • Scheduling
  • Accounting Integration
  • Audit Trail
  • Customizable Templates
  • Historical Database
  • Project Management
  • Reporting/Analytics
  • Subcontractor Management
  • Takeoff
  • What-if Analysis
  • 3D View
  • Assembly Takeoff
  • Cross Section Creation
  • Electronic Plans
  • Elevation Checking
  • Error Checking
  • Site Balancing
  • Slope Routines
  • Subcontractor Management

CostX Reviews Recently Reviewed!


Wouldn't Look Back

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Really easy to get started, just set out dimensions as you would manually, set out your spreadsheets and link the two up. The more you use it, the more you learn, and it just keeps getting better.

- No need to save all the time as all your work is up to date.

- Easily relates to excel spreadsheets.

- Data from spreadsheets can be exported or imported with ease.

- Importing of .dwg files directly from the drawing team makes measurements exact. Any mistakes in the drawing files can be picked up and relayed back to the drawing team before another revision.

- When working on multiple build projects, it is a lot easy to open and close jobs from the same place compared to other applications where they would all be seperate files needing to be opened.

- Being able to compare drawing files, ie; site plan over a subfloor plan to work out pile heights easily.

- The ability to do measurements, add a legend with quantities, save as a PDF and provide to subcontractors. ie; joist layout for builder, measure of a full drainage plan for the drainlayer.

Cons: The only thing that I have found hard work is the report software provided with Cost X. This is mainly because I just haven't had the time to put into it. I can see that it will be very good, but can see that this is going to take some time to get what I want from it. Other than that I still was able to make up functional reports easy enough, just not to the level I would like yet.

Overall: I had been putting off getting any sort of software packages for a long time as I really liked doing manual take offs and using spreadsheets. Cost X was very easy to change to after doing these type of take offs. I wouldn't look back now. I have had a new graduate start with me and it is very easy to teach them (as most of it has already been set up by me), this also keeps uniformity over take offs.

One of the biggest advantages for us being a residential / light commercial building company is that we seem to have a lot of revisions over a job up until contract stage - the revision tool has been great for this and makes doing a series of changes from one plan to the next a breeze and a report can give a detailed breakdown of the changes at these revision points.

Vendor Response

by Exactal on September 03, 2018

Hi Charlie, thanks for your great review! We're so happy to hear that you're loving CostX! It's great to see you're getting full use from the functionality, and that the revisioning tool is making your life easier! With regards to the reporting, we do offer the standard report writer which allows you to create basic reports, but the custom report writer can be a little more complex. Because of this, we do offer training for it, so if you are interested in exploring it further that may be worthwhile. Thanks again!

Capterra loader

Excellent QS tool for direct take off, estimating and producing schedules/bills of quantities.

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We moved to CostX completely as a QS practice a number of years ago and we find it a very powerful tool in producing all levels of estimates, bills/schedules of quantities and builders quants etc. It's the best software we've seen for a number of years and for the future with it's BIM capabilities also.

With customised branded report formats available allow us to provide consistently high quality presentation documents.

Staff were quick to pick up the basics of operation and quickly progress their skills in taking off and scheduling digitally.

Regular updates from user feature requests and continually developing and improving the CostX software.

Excellent customer support and follow up to ensure the best service is provided and maintained to resolve any issues found or queried.

Cons: Lack of ability to complete cut and fill exercises

The only real downside is the inability to handle drawings in batches and without having to load them individually to edit their properties. We understand that this is a registered client feature request under review for development and greatly look forward to its implementation.

Overall: We moved to digital taking off initially and a windows GUI from an old terminal window based system. The ability to view, section and walk round 3D models and have BIM extraction capabilities is most advantageous.

Vendor Response

by Exactal on January 11, 2018

Hi Phil,
Thanks so much for your great review! We are so pleased to hear that you find CostX such a powerful tool to use at Maltbys. It's great to hear that staff were able to pick up the program so quickly too!
In regards to your comments on cut and fill, CostX supports the extraction of cut and fill volumes from other systems via BIM. Whilst there is no dedicated cut and fill takeoff, CostX supports volume calculations based on areas with heights applied and using dimension group formulas, users can also perform more advanced volume calculations. Additionally, you're correct in noting that bulk updates to drawing file scales is in the development roadmap- for now, CostX supports adding multiple drawing files at the same time or multiple sheets /pages from a single file and the scale can be set for all added drawings in bulk at the time of adding. CostX also now supports scale and calibration factor columns on the Drawings list so that scale is always visible.
Thanks again!

Cost X is functional, flexible and value for money. The technical support team are fantastic.

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows flexibility to suit the type of work we do. We are a specialist ventilation contractor and Cost X has taken us from manual drawing take off to a quick, simple and reliable system that you can review in seconds. We are organised and know a project inside out so we can negotiate contracts know that our figures and quantities can be relied on. We are also consistent in of pricing as quantities are accurate and rates are stable. The technical support team are amazing they provide a very prompt and professional service, they go to great lengths to get you back up and running as so as possible. Cost X is also value for money, I believe that it is worth one extra person in the office to me, the volume of work that can be done is excellent.

Cons: I do believe that training would really be essential for the correct use of the system, I did not get training but have still found it brilliant but I do believe if I was using it correctly I would probably get more from it. Also on the standalone version the back up button or procedure would need to be streamlined, as loosing data in Cost X is a huge lose to a company.

Overall: Cost X gives me speed, I get more work tendered and so put the company in a position to grow quicker and be more profitable.

Its flexible I have changed things to suit the type of work I'm pricing

Its reliable I can trust the quantities and figures and makes negotiations simpler and more informed.

Its value for money as I do believe it is worth and extra person in the office.

Its accurate and consistent I know I have everything taken off and my rates are stable.

Vendor Response

by Exactal on October 23, 2017

Hi Darren,

Thanks for your amazing review! We really appreciate hearing your great comments, and will definitely pass your words onto the Tech team. Regarding back-up, it is always done automatically with network licences; its also possible to arrange automatic back up with standalone licences but you must set it up in Windows.
Thanks again!

CostX has made measuring and estimating from CAD manageable. Would recommend.

Aug 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The biggest selling point for the software for us is the link between dimensions in the workbook and drawing files. This allows clients to quickly understand the source of the data in the workbook, and builds a level of transparency and trust.

The ability to store a rate database also has advantages in terms of the ability to reference past rates and benchmark cost. The rate library allows the quick adjustment of a rate across a major project, with only one edit required to adjust the entire estimate to accommodate this change.

After care in terms of technical support for the product has been superb, which is vital when adopting such software as your mainstay for measuring or estimating. The Product Support Team have gone above and beyond on numerous occasions to ensure that any technical issue we have encountered has been resolved in a timely fashion, to ensure minimal inconvenience to our projects.

Cons: I would consider the 3D Measuring Tools fairly primitive currently. The model maps tool would be perfectly adequate if the quality of models received in the industry currently was always sufficient for automatic quantity extraction, but unfortunately that often is not the case at the moment.

Measuring manually on 3D models currently can feel clunky, and measuring wall faces on the insides of buildings can feel like a chore, as navigating the model can be difficult with the tools available.

The ability to lock the model in the centre of the screen in v6.6 was a very necessary step.

Vendor Response

by Exactal on August 06, 2017

Hi Jack, Thanks so much for your review! We're so pleased to hear you love the live-links, and great to see a 5 star rating for customer support. With regards to the BIM features, we note the industry does have a little way to go before BIM can be used as it is intended. It may be helpful if you provide your architects with a copy of our Drawing File Optimisation document so they have a better idea of what they need to include in the model they are providing to Quantity Surveyors. Apart from that, we will take your comments on board! One of our Product Specialists will contact you about the navigation issue you mentioned too. Thanks again!

Capterra loader

Daily use with minimal issues and fantastic customer support

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use once you've taken the time to do the training, with a wide range of useful features. Being able to extract large amounts of take-off speeds up everything, while the 5D BIM integration is among the best available. I use it daily and compared to other competing software the competition doesn't compare.

Cons: A fairly advanced knowledge of methods of take-off is required, along with use of the provided training information and guides. For 2D take-off, DWG files are preferred, followed by vector'd PDFs and then rasta'd PDFs and images. While these will work, it really is built around DWG use.

Overall: This made daily tasks very easy to compete and generally made my work life all around much easier.

Vendor Response

by Exactal on June 12, 2018

Hi Cameron,

Thanks so much for your great review! We're especially pleased to hear about how you've received great support from our team. We're also happy to hear you're finding our 5D BIM features world class!
As you mentioned, CostX 2D takeoff is most powerful when used with DWG drawings, as the program allows you to take advantage of the in-built drawing intelligence. However, we can of course still support PDFs, JPGs and other image files for those that don't receive these.
Thanks again!

Easy, beneficial, transparent, enjoyable

Mar 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, the multilevel work book, the subcontractor analysis function, customized code libraries that suit our financial management system, project specific rate libraries that allow rate adjustments very late in the pricing phase.,

Cons: Measuring off a BIM model takes a bit of learning. Having a BIM model that is sufficiently developed at pricing stage to extract quantities is an in frequent occurrance. As a consequence I don't have the opportunity to use this feature.

Overall: Easy to use, accurate, good visibility for other users to review work. Work books can be easily imported and exported in other formats.

Vendor Response

by Exactal on March 22, 2018

Hi Tony,

Thanks for your great review! We're so glad to hear that you find CostX easy to use for all your requirements. Sorry to hear you haven't been able to use the BIM features as much as you'd like; luckily CostX has the ability to deal with incomplete BIM files as well with features like manual BIM measurement and 2D & 3D linking, so you can still use it even in those cases.
Thanks again!

I have been using costx now for last 1 year as a quantity surveyor it has made my life easy.

Oct 13, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multiple user can work on same project connected to costx server. Workbook is very easy to assemble from floor to wall area ,floor base,ceilings .the rate library function is very help tool,revision modes has eliminated my reworks,with the help of zones one can setup multiple workbooks.

Cons: please dont press Ctrl+F in workbook and change the spelling in entire workbook it will make your dimension appear zero because it will change the dimension name linked to your dimension group in quantity cell.

Overall: Multitasking easy review especially the show source function in work book and one can create csv file in excel for dimension groups and import in costx, since it is connected to the server I can work from anywhere even from my home.

Vendor Response

by Exactal on October 16, 2017

Hi Ahmed, Thanks so much for your great review! We are very pleased to hear that you're enjoying the features of CostX, including show-source and zones! In regards to your comment on changing the spelling in the workbook, don't worry, this is easy to fix- just edit the Dimension Group name to match and it will automatically re-establish the link. Hope this helps and thanks again!

I'm using the software daily, I'm happy with the level of service it provide to me and the company.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to have open drawings in more screens.

Ability to quickly update the building templates with ease.

Ability to create reports.

Ability to have a support team on hands.

Cons: Here we use costx to standardize the estimates we do for our construction projects. We are utilizing a default template on all our estimates and sometimes we require to update specific cells in multiple workbooks. It would be nice if we were able to do it, once, for a series of buildings, rather then repeating the same task several times.

Vendor Response

by Exactal on January 11, 2018

Hi Michael,
Thanks so much for your review! It's great to hear you're happy with the features and the support you're receiving.
Thanks also for your comment regarding your default template. Mass updates are possible to do with some items, such as live-linked rates. One of our Product Specialists will give you a call to further discuss specifics.
Thanks again!

A real time saver

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to reference rates and dims. Ease of measuring vast amounts of drawings quickly. Zone splitting. BIM functionality.

Cons: Exporting to excel (contractors still want to use it) looks terrible. Report printing time consuming.

Vendor Response

by Exactal on February 04, 2018

Hi Louis, thanks for your review! We are happy to hear that you think CostX is a time saver for your business. Thanks also for your five star review for our customer support! In regards to Excel export, if customers use this often we recommend CostXL which gives you live links between CostX & your Excel spreadsheet, allowing you to lay it out however you like. Report printing has been made faster in our latest release too, which can be downloaded by any client under maintenance. Thanks again!

Very good software, a good all rounder

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Takeoff software is second to none, simple excel style pricing structure makes it easy to use. Rate libraries are extensive and detailed once populated correctly.

Cons: Reports are a tad complicated if you want your own custom report. With a large number of buildings its best to keep a searchable building code somewhere else as it can get confusing scrolling through the list. I have been informed this will be implemented in the future though.

Vendor Response

by Exactal on December 04, 2017

Hi Drew,
Thanks so much for your review! We always appreciate receiving feedback from our customers. It is great to hear that you're enjoying the takeoff and our Excel-style workbook. Thanks also for your comments on reports and building codes, we have passed it onto our Product Development team.

Terrific software - just wish I could sort by rates to allow detailed review process

Jul 22, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intergration of measure

Abilty to sort by element / trade / component

Ease of review of take off

Cons: When power pricing - live link library rates are great - however the ability to rate on the fly and sort projects according to common rates would allow "estimators" a more diliginent and powerful review process

Overall: Measuring - big tick

Cost Planning - ditto

Speed in a Citrix environment is at time slow and / or crashes

Pure rating and estimating - needs work

Vendor Response

by Exactal on July 22, 2016

Thanks for your review Malcolm! Our customer support will be very pleased to see their 5 star rating! We will be sure to pass your comments onto our developers, as we are always working to keep our products leading the market. Thanks again!

Great Experience

Oct 03, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the measurement functionality and how this can be auto linked to costing workbooks. Generally like all aspects of Cost X

Cons: Would be fantastic to have more excel functionality in costing sheets/workbooks, for example; additional formula options, circular referencing etc

Overall: Plenty of benefits. Time savings with measurement, more professional presentation of cost reports etc etc.

Vendor Response

by Exactal on October 08, 2017

Thanks for your great review Paul, much appreciated! Hope you continue to enjoy using CostX!

Capterra loader

Time-Efficiency Tool

Sep 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very complete software that includes almost every aspect of the estimating/construction business development. It will make a bid proposal and estimation look easier.

Cons: One of the issues I experienced is while sharing files. It can be tricky and very easy to make mistakes while transferring the CostX file to other party. It takes several steps in order to save and export your final product, and make sure it is compatible with your other party's version.

Overall: It is a high efficiency tool. If used properly, it will make the job easier to take-off and the estimating comes easy afterwards. I like it very much.

Vendor Response

by Exactal on October 05, 2018

Hi Victor,

Thanks so much for your great review! We love hearing about how much you like CostX and how efficient you have found it. We're especially happy that you rated our Customer Support 5 stars! In regards to your comment on sharing files, we will pass this to our development team, and we've also asked our support team to contact you in case they can help make this process easier for you. Thanks again!

I have been using CostX for six months but I was mainly doing the 2D takeoff.

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At the moment it will be the ability to copy and move dimensions from the current drawing to a different drawing, which saves a lot of time! Also, the phraseologies library which allows us to click and drag the description of ARM4 into the workbook is also really useful.

Cons: I don't see myself as a very experienced user yet and I am also not yet familiar with all of the functions. I believe this software has a lot of potentials and will send feedback to CostX for feature suggestions as discussed.

Overall: I will say it increases the efficiency of my work. Also, thanks for all the customer support!

Vendor Response

by Exactal on November 15, 2017

Hi Amandy,

Thanks so much for your great review! We really appreciate your comments and it's great to hear that CostX has increased the efficiency of your work. Thanks again!

Support Experience is always first class, friendly and helpful

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My users find that the software is easy to use, deploy and update. Feedback is positive that it does what it says on the box!

Cons: Resource hungry, we use an i5 processor platform with Solid State Drive and some functions seem slower than others, so would benefit being on faster systems.

Overall: It started small with a few internal users using it, the benefits of speed and exporting data has led to a universal uptake in its use and staff in every office have access.

Vendor Response

by Exactal on November 01, 2017

Thanks for your great review Bob! We're very happy that you've found CostX easy to use, and will definitely be passing this feedback onto our team. Thanks again!

Cost X is a good for estimating 2D and 3D data.

Sep 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: CostX has good features in terms of estimating as it supports 2D sheets and 3D models. It supports PDF, dwg, skp and other file formats. Calibrating feature and snapping feature while using 2D sheets is very helpful. Spreadsheet with costX maintains the data and organizes the project.

Cons: Model based takeoff in cost X for simple projects is achievable. But I have struggled when it came to projects with complicated geometry. 2D to 3D collaboration for the same file is not as suitable as it is in Assemble Systems.

Vendor Response

by Exactal on October 01, 2018

Hi Zohair,
Thanks for your review! We're happy to hear that you found CostX to be helpful in a variety of ways, such as calibration and snapping. We're also glad you found the fact that we import a variety of file formats to be useful! In regards to your comments on model-based takeoff, this is suprising as we are often complimented on our advanced yet easy-to-use BIM functionality for takeoff. We would love to chat with you further about how you could use our Model Maps feature to assist with more complicated geometry. Please contact our US office on +1 (512) 768 8111 and ask to speak with one of our qualified Product Specialists.
Thanks again!

Good package but for smaller projects only

May 18, 2017
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Understandable interface and workflows and reflects traditional pricing processes well. Auto quantity extraction is a helpful automation aspect.

Cons: Limited 3D input formats (DWFx & IFC) only. IFC files import with incorrect orientation (on their side). No ability to add global factors e.g.; materials, location factors etc.

Vendor Response

by Exactal on May 26, 2017

Thanks for your review Tom! Great to hear you find the workflow easy to use! CostX is used on projects of all sizes around the world. Just a note, CostX also supports several other 3D file formats including SketchUp, 3D PDF, DGN and 3D DWG. In terms of BIM, most major design packages export to IFC in any case (being the international format). For IFC imports, you can set your own default view which may help. Finally, in regards to global factors, this may be achievable with Values or rate libraries tied to Locations. Our team will contact you to discuss further. Thanks again!

Capterra loader

A must have for any professional Quantity Surveyor

Jun 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: CostX is fairly easy to use once you get the basics. It has great functionality and provides accurate take-offs. The PDF functions are a bliss and simplifies the process considerably as well as saving time.

Cons: CostX software pack is fairly pricy with monthly leasing options or a one time hefty purchase price. Apart from the pricing, the rest is great.

Overall: CostX provides accurate take-offs and quantity estimates in a fraction of the time compared with the traditional routes. Its a must have for any decent size project and professional QS.

Vendor Response

by Exactal on June 18, 2018

Hi Dean,

Thank you so much for your excellent review. We're pleased to hear you are enjoying using the product and finding that it saves you time.
In regards to the price, we offer our full CostX product as a premimum option but we also have other products in our range priced to suit a range of requirements.
Thanks again!

I am new with CostX, but now I am get the advantages of it.

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am using this daily - measuring quantities. This way quicker and faster then the old school method of using scale rule.

this is a great tool for the quantity surveyors

Overall: This tool saves lots of time in measuring compared with old school method of using scale ruler.

Vendor Response

by Exactal on March 18, 2018

Hi Rakesh,

Thanks so much for your great review! We're so pleased to hear you're finding CostX to be an upgrade from your scale ruler. As you're new with CostX, you may be interested in reviewing our CostX Coffee Break webinars for some tips & tricks that will help even more with your CostX use! (http://www.exactal.com/en/webinars) Thanks again and happy measuring!

The assistance received by Harry Vaja from CostX technical support is 1st class and much appreciated

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The depth, knowledge and experience of technical support when issues arise makes CostX a stand-out product

Overall: Highly impressive technical support

Vendor Response

by Exactal on October 26, 2017

Hi Winfred, Thank you for your great review! We're so pleased to hear you're happy with our technical support, and we will definitely pass the feedback on. Thanks again!

Disgraceful

Jul 28, 2016
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: sales pitch very slick

Cons: support

over all company attitude

Overall: Poor customer service

software is not simple to use

requested training and was made feel incompetent

Had the software for 24hr and request a refund and was declined

Just a money grubbing company steer clear

Recommendations to other buyers: there are plenty better software packages than this

Good value for the entire set of software

Aug 30, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For those who know excel, you should have no issue learning. Lots of functions between different workbooks.

Cons: Tough to run on older work machines. Use with modern business machines- Reports too much data that most is hard to understand. Not really simple reporting.

Overall: Very helpful if you know how to use it and are property trained.

Vendor Response

by Exactal on September 03, 2018

Hi, thanks for your great review! We're happy to hear you find CostX to be great value for money and helpful! In regards to reporting, we offer both standard and custom report writers and outputs from the standard report writer can be simplified to match your requirements. We also offer a range of training options for those that want more in-depth review. Just contact our team for more information. Thanks again!

good software

Oct 20, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: this software made the measurement work more be easy