# Page 14 | Pipeline CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Pipeline CRM the right CRM solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75608/PipelineDeals/reviews --- Pipeline CRM 4.3 (621) [View alternatives](https://www.capterra.com/p/75608/PipelineDeals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Pipeline CRM ## Showing most helpful reviews Showing 326-350 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Johnny A. LLC Member Security and Investigations Used the software for: 2+ years ### "LLC Member" February 12, 2019 4.0 Great software to use as you get started building a sales staff. Pros Cost and ease of use. Adding users and sharing info is very easy. Cons Adaptability, or at least my ability to make it adaptable. Review Source CH Cynthia H. Sr Case Manager Consumer Services Used the software for: 1-2 years ### "Pipeline Review" February 5, 2019 4.0 I like using pipeline and I find it simple to use and teach to new people coming on board. Pros It is pretty easy to use. I like that you can customize the headers for your agenda, deals and reports so you only see the information that is important to you and your job function. Cons When your email is linked it duplicates information in the activities. Review Source DB David B. Owner Construction Used the software for: 1-2 years ### "Flowchart" February 8, 2019 4.0 Pipeline is becoming the backbone of the company, as we add more data it allows us to create a flow chart that is invaluable Pros The ability for everyone to have access to every bit of information, but without being to cumbersome. Far easier to navigate than Salesforce. Cons Might just be me, but need to figure a way to have shared ownership over a single deal Review Source RL Ryan L. Sales Information Technology and Services Used the software for: 2+ years ### "pipeline deals" February 8, 2019 4.0 Pros very easy to use, unlike most CRM's which take a lot of getting used to. i was able to get used to this one in no time. Cons don't really have any complaints about Pipeline Review Source RC Robert C. Territory Sales Manager Machinery Used the software for: 6-12 months ### "Benchmark System for MultiDepth Project & Sales Overview" February 8, 2019 5.0 From the initial implementation you'll gain a clearer insight to all projects and sales potential as well as their respective stages throughout the deal making process. This has been incredibly insightful for the inside, outside, representatives and management groups. Pros This is an intuitive platform which easily understood from the getgo. Capturing pertinent deal info it serves as a guide for any size enterprise looking to streamline sales process. Cons It is a cloud based platform so youll need wifi access at a minimum if your on the go. Review Source DB Dave B. Sales rep Dairy Used the software for: 2+ years ### " Daves Pipeline " October 6, 2016 5.0 Pipelinedeals has become THE most important part of my Sales management and is so user friendly...can't recommend it highly enough. Pros Ease of use Cons No fault to be found Review Source Response from SaaS Group October 6, 2016 Thanks for the review Dave, we appreciate it! VS Vanessa S. Senior Customer Service Representative Insurance Used the software for: 2+ years ### "Convenient and User Friendly" February 5, 2019 5.0 Pros Easy to enter information, pull reports, track sales, keep organized, and keep in touch with team members about our customers. Cons From what I understand it's a bit pricey. Review Source NM Natalie M. Marketing Coordinator Construction Used the software for: 2+ years ### "PipeLine Deals" February 5, 2019 4.0 Pros Easy to navigate Easy to customize Reports feature Cons Wish there were more reports to pick from Search function does not work that well, have to close and reopen program Review Source Gina M. CEO & Founder Internet Used the software for: Less than 6 months ### "Great usability and support. Has most needed features." October 9, 2017 5.0 Pros Easy to use. Quickly helped me organize my contacts, deals, and ways to keep track of my customer and sales communications. Cons I wish it had additional integrations with 3rd party software. Pipelinedeals is planning on adding more integrations. Review Source SPM Shari Pascal M. Sales & Marketing Manager Business Supplies and Equipment Used the software for: 2+ years ### "Pipeline gets the job done" February 8, 2019 4.0 I've been able to actively monitor all sales activities from my team and view deadlines etc Pros Ease of use Cons Too dull looking. Review Source BF Betty F. Onboarding Specialist Consumer Services Used the software for: 2+ years ### "Pipelines Review" February 5, 2019 3.0 The overall experience is ok. I think it could do better. Pros I like that it is easy to navigate once its learned. Cons I dont like that you can create duplicates as this makes it messy Review Source GV Gertjan V. Owner Professional Training & Coaching Used the software for: 2+ years ### "Great functionality, fine customer service" October 3, 2016 4.0 Great functionality, fine customer service and worthwile. Really more than you might expect from an online service. Pros The flexibility and ways to make it suit our company. Cons No real cons found. Review Source MH Matt H. Acount Manager Oil & Energy Used the software for: 2+ years ### "Account Manager " February 12, 2019 5.0 Pros Easy to use and login to but would be nice to get email updates on thing we have entered Cons It seem to work great. Slow sometimes. Needs to send email updates. Review Source DC Demetri C. Partner Used the software for: 1-2 years ### "My experience with Pipelinedeals have been outstanding. The customer service is simply excellent. " September 21, 2017 5.0 Pros I really like the fact that it allows you to grow with your development as you learn more about what you are looking for and what you are trying to track . Cons I wish that it enabled better tractability of text messages, Facebook postings, LinkedIn postings (and messages) similar to its tractability of e-mails. Review Source MM Matt M. Regional Manager Telecommunications Used the software for: 2+ years ### "Pipeline" February 6, 2019 4.0 The overall use of the software is really easy and fun to work with. Pros It's so easy to use and the pop up items are really convenient. Cons Really don't have anything I don't like. Review Source TB Ted B. Sales Shipbuilding Used the software for: 2+ years ### "Pipeline deals" February 8, 2019 5.0 Pros Our business runs so much smoother when we utilize Pipeline Deals! It keeps us organized and in tract. Cons the app on my iphone. I could be more user freindly Review Source Tom L. Senior Account Executive Legal Services Used the software for: Less than 6 months ### "Senior Account Executive" February 5, 2019 5.0 It's been a great experience. I really enjoy that there is live support with a real person. Pros The ease of use along with how quickly you can build reports. Cons There needs to be a feature to include a dialer so that you can make calls directly from the CRM. Review Source SH Sarah H. Operations Manager Financial Services Used the software for: 6-12 months ### "Pipeline review" February 5, 2019 5.0 I came into a business that was established and using PipelineDeals. It was easy to learn and I keep learning new things regularly. Pros I like that it is user friendly and easy to create new data into the software. Cons That if you are searching for a client it should give you the option to search by letter of last name. You need to enter in a few letters to get it to search. Sometimes you only have the first letter of the last name to search by. Especially if it was entered in by someone else. Review Source steve F. Family Service Counselor Individual & Family Services Used the software for: Less than 6 months ### "Pipeline Deals" February 5, 2019 5.0 Pros It has a small learning curve and is easy to schedule multiple follow ups at once. Cons When leads were imported from our previous lead system, the notes did not come over with the lead so it is taking awhile to manually move them over. Review Source MS Marco S. CEO Real Estate Used the software for: 2+ years ### "Simple and Powerful!" February 6, 2019 5.0 Great customer service and timely response. Pros Incredibly easy to use, and full of powerful features. Cons No weighted lead distribution ability. Limited sales automation. Review Source TM Todd M. V.P. of Sales & Marketing Packaging and Containers Used the software for: 2+ years ### "Good Software" February 12, 2019 4.0 Very good experience with PipelineDeals Pros Easy to understand and use. Our sales people even used without any training! Cons Nothing...easy to understand and use software Review Source VR Verified Reviewer Business Manager Wide Format Division Printing Used the software for: 6-12 months ### "general" February 5, 2019 3.0 Pros ease of use and the ability to edit in any screen Cons entering data of company, people, deals... Many CRMs can now add company details directly from name card scanning apps such as "camcard" This would be a welcomed feature Review Source pD patrick D. consultant Used the software for: 2+ years ### "Great service and system!" September 19, 2016 5.0 good system but do not have time to use all of the functions but I am sure they would be helpful, it is just a time issue for me Pros for my use easy and fast Cons can't color code follow ups Review Source JC Jessica C. Contract Specialist Professional Training & Coaching Used the software for: 2+ years ### "Great Software!" July 29, 2019 5.0 If I have ever had an issue (i.e. data upload, etc.) Customer service has worked through the entire resolution of the issue! Pros Easy to Use Easy to Navigate Easy to Compile Data Cons There is nothing I can say that I dislike about this software. Review Source Response from SaaS Group July 31, 2019 Jessica, thank you so much for your kind words and taking the time to write a review. We love to hear from our customers! CS Charles S. Cheif Executive Member Alternative Dispute Resolution Used the software for: 2+ years ### "Best CRM EVER !!!" February 8, 2019 5.0 Pros Easy to use, very intuative, it helps me to keep all appointments and track deal flow. Cons I can't share my calendar with team members, only with admin. 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