# Page 21 | Pipeline CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Pipeline CRM the right CRM solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75608/PipelineDeals/reviews --- Pipeline CRM 4.3 (621) [View alternatives](https://www.capterra.com/p/75608/PipelineDeals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of Pipeline CRM ## Showing most helpful reviews Showing 501-525 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use dH david H. territory manager Marketing and Advertising Used the software for: 6-12 months ### "its your inqurey" February 8, 2019 4.0 Pros its OK i dont know what you want me to say Cons i cant search for words or sort by region or state or city Review Source MS Missy S. Account rep Oil & Energy Used the software for: 2+ years ### "pipeline review" February 13, 2019 4.0 its been ok Pros everything is in one place when looking at your deals Cons you have to go to several different screens to input everything in your deal Review Source MS Michael S. Membership Computer Hardware Used the software for: 2+ years ### "Good CRM for tracking deals, contacts" February 5, 2019 4.0 Pros Custom forms fields, activity tracking, contact forms. Cons Importing contacts can create extraneous/duplicate companies that must be removed. Review Source TP Tom P. VP PMO Computer Software Used the software for: 1-2 years ### "Ease of Use" February 8, 2019 4.0 I have been happy with Pipeline as it has met everything needed from our company as we grow. Pros Ease of use to be able to build my customers, deals, and then be able to manage them through the dashboard views. Cons Probably the auto email functionality. It will load any and all emails and we ended up turning this off. Review Source HC Hayley C. MD Professional Training & Coaching Used the software for: Less than 6 months ### "changed my business instantly" August 16, 2017 5.0 using staff to help me and it controlled the communication and outsorucing some of my sales it has helped to profile my clients and give thought to it it has also helped redefine my sales process Pros it is ease of use and how you navigate and do not need training - it is really intuitive and well designed. it is perfect and written simply would like to run 2 pipelines parallel for 2 product areas that have different sales processes Review Source Response from SaaS Group August 16, 2017 Thanks for the awesome review Hayley! Best, PipelineDeals Team MJ Meagan J. Advertising Account Executive Marketing and Advertising Used the software for: 6-12 months ### "Pipeline is great!" February 5, 2019 4.0 Pros I most enjoy the ease of use with this software. Cons The mobile app is my least favorite aspect. Review Source KB Kathy B. Dist Sales Supervisor Warehousing Used the software for: 2+ years ### "Pipeline User" February 8, 2019 4.0 Pros Being able to track opportunities from open to close Cons It's very slow to open and use. - it takes a long time when first opening up Review Source JH Jeff H. Search Advisor Computer Software Used the software for: 1-2 years ### "Statistics helps reviewing Sales " February 28, 2018 5.0 Pros Pipeline Deals provides great visuals. It helps us to see of Sales targets are achieved for a specific month or not. Based on the statistics, the team plan further. Visuals are great within this CRM. Deals can be easily managed and the activities can be created within the deals. Review Source WS William S. Owner Real Estate Used the software for: 1-2 years ### "Simple no frilld" May 22, 2015 3.5 Pros Simple and not too many frills and things that you dont need. Cons lacks sales customization It is for certain kinds of industry Review Source CF Cal F. Preneed sales Consumer Services Used the software for: Less than 6 months ### "First time user" February 5, 2019 5.0 it has been very usefull to me to be able to keep up with clients. Pros it is a very comprehensive program that can be customized to many different fields of business Cons I would want there to be more user defined parameters for filtering down specific customers. Review Source SJ Steve J. Owner Computer Software Used the software for: 6-12 months ### "Love it! Solid platform. " June 9, 2015 5.0 Pros It is a streamlined tool that is not to be, not to small - just perfect for our needs. The integration to Zapier and MailChimp come in handy as does the reporting functionality. Cons The iOS app needs a little work, but does the job. Review Source PD Paul D. President Construction Used the software for: 2+ years ### "Good system" February 8, 2019 4.0 Great support Pros Solid and simple to use. Allows clarity on remote sales activities Cons Lacks some reports that would be valuable Review Source SG Scott G. Sales Associate Construction Used the software for: 2+ years ### "A pipeline with options" June 5, 2015 4.5 Pros many ways to view the data you need to pull from it Cons slow at times, though that could be due to the speed of the business network I generally use to sign in. Review Source MI Mike I. Account Manager Security and Investigations Used the software for: Less than 6 months ### "Not exactly easy to use" February 5, 2019 3.0 We no longer use the software because it takes to long input items just to track things, plus was not exactly what we needed. Pros The emailing tracking for sure. When you send an email to a customer, you can see when they click and open your email. Cons Clunky. Have to do too many steps to use the software. Instead of automatically creating bids and reminders and other items, you always have to manually input them individually which caused me twice my time! Review Source TW Tom W. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Basic user, startup company" June 5, 2015 5.0 Pros Great product to quickly get your CRM up and running. Cons Pricing is quite good, but a longer free trial might be nice. Review Source MW Matthew W. Consumer Services Used the software for: ### "Vice President, CFO" December 31, 2014 4.0 Pros I like the easily compiled reporting. It as API access, so we can develop custom software to integrate with our other software platforms and automate a lot of our processes. Cons I wish I could more easily view the dashboard reports for the previous month. Once the month is over, that view is unable to be seen again (at least as far as I know of). I also wish "Contacts" (or people, whatever), could be assigned to multiple companies. Sometimes the same person works at and/or owns multiple businesses that need to remain separated. As it stands, we either need duplicate contacts, or empty companies (no contacts). Review Source LB Lauren B. Account Manager Marketing and Advertising Used the software for: 2+ years ### "Review " February 5, 2019 5.0 Great! Pros It's easy to navigate and keeps you very organized! Cons Pipeline deals sometimes can be difficult to use when emailing conversations with clients. Review Source JB Justin B. Director Financial Services Used the software for: Less than 6 months ### "Cheap and Effective - need this in your pipeline" March 20, 2018 5.0 Pros Saving the actual conversations helps us remember exactly where we left off last. Cons Having to upgrade for email saving functionality. Would like to have a better text messaging platform as well, but for the cost - it's great Review Source RT Rick T. Account Representative Oil & Energy Used the software for: 1-2 years ### "Pipeline Deals Meets Expectations" February 8, 2019 4.0 Pipeline deals has allowed for our sales team to remain highly organized and stay on top of the sales cycle Pros Great tool for organizing our sales pipeline, allows for multiple layers of detail Cons No real issues with the software.....I feel like the program offers a good user experience Review Source AH Ahmad H. Global product Manager Medical Devices Used the software for: 2+ years ### "A H" February 5, 2019 4.0 Pros ability to track pipeline and to plan accordingly Cons not very friendly, I would prefer to have more easy tool to track sales and pipeline Review Source JB Jake B. Vice President Management Consulting Used the software for: Less than 6 months ### "Has been fantastic for our small sales team!" May 29, 2015 4.5 Pros The product is easily configured and it didn't take a lot of resources before we were able to start using it and getting value. The support team at Pipeline deals is very easy to work with. There are great features for email tracking, bulk sending, etc. I can quickly visualize sales throughout the funnel and narrow it down by sales team member. Cons There is not an option to view historical goals, so I can't go back and see where the sales team ended in January. The goals disappear at the end of the month, and you have to set new ones, so you can't do recurring goals. There is not a way to "filter out" internal email addresses from creating contacts that create tasks for follow-up. So if I cc a coworker, suddenly they are in the system with tasks and due dates assigned. Review Source HP Hunter P. Analyst Real Estate Used the software for: 1-2 years ### "Great at Connecting the Firm" February 8, 2019 5.0 Pros PipelineDeals is incredibly user-friendly and has allowed our firm's various offices to stay connected and updated on each other's deals, while also facilitating collaboration. Cons The filtering system can be a bit tricky, but nothing too difficult Review Source JB Jonathan B. Director of Sales & Business Development Machinery Used the software for: 2+ years ### "PipelineDeals" February 8, 2019 4.0 Good Pros It is ease of use. It has an intuitive GUI. Cons Lack of product support functionalities. Review Source US Usman S. CTO Information Technology and Services Used the software for: 2+ years ### "Great Product" February 5, 2019 4.0 Pros It's all cloud based and online. Have lot of useful features Cons Api and integrations with other softwares can be improved. Review Source CB Chhavi B. Consultant Management Consulting Used the software for: 1-2 years ### "Good CRM package" September 16, 2018 4.0 Pros Easy UI Sales pipeline view is useful Team's always open for feedback on improving the product and they take action. I like that. Cons Contact management can be hassle. Deleting orgs and team members. Reporting requires some improvement too Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.