# Page 25 | Pipeline CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Pipeline CRM the right CRM solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75608/PipelineDeals/reviews --- Pipeline CRM 4.3 (621) [View alternatives](https://www.capterra.com/p/75608/PipelineDeals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 25 - Reviews of Pipeline CRM ## Showing most helpful reviews Showing 601-621 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Steve D. Sales Used the software for: ### "Great" March 16, 2016 5.0 Great product good support and easy to use. Phone app is awesome love it. Only complaint is sometimes when I send a track able email it goes straight to their junk email other than that pipeline does the job Review Source JK Joe K. Computer Software Used the software for: ### "PipelineDeals!" December 10, 2014 4.0 Pros It is very easy to use, and the UI is great. Cons It isn't as customizable as I want. I'd love to be able to 100% totally customize the fields that we use. Review Source CB Cynthia B. COO Biotechnology Used the software for: Less than 6 months ### "Not great for our business" February 8, 2019 1.0 Didnt work for our company. Pros The reminders were helpful but very confusing to work. Cons Too much email correspondence about the program software engineer help. Review Source WH Will H. Media Production Used the software for: ### "Positive Experience " December 16, 2014 4.5 Pros The product is simple to use and is intuitive. Cons I have no complaints. I have been on the product for about 2 weeks and have had no issues thus far. Review Source JH Jeff H. Marketing Manager Machinery Used the software for: Less than 6 months ### "Marketing Manager For Machine Company" February 8, 2019 5.0 I'm new to this industry but the PD software makes it easy for me to navigate through the most up to date customer touches with our sales team to assist them in targeting legitimate leads. Pros It's reporting for and analytics for lead generation for sales. Cons Nothing stands out at the moment, though my role does not require a daily interface. Review Source MD Mary D. Clinical Specialist Medical Devices Used the software for: Less than 6 months ### "PipelineDeals Review " February 5, 2019 5.0 Pros Customer service. Everyone I spoke to was very helpful and spent a lot of time working with me. Liked that I could add pictures of doctors. Cons Not as user friendly as SalesForce, particularly, using the pipeline app on my phone. I was never able to use it and found myself having to constantly login to to the actual website/. Review Source BN Brian N. Used the software for: ### "PipelineDeals is our recommended CRM solution" March 24, 2017 5.0 We coach over 100 contractors Nationwide. We recommend PipleineDeals for our clients because of the ease of use, value and customer service Review Source Response from SaaS Group March 24, 2017 Thanks for the review Brian! JT John T. Used the software for: ### "PipelineDeals Implementation" November 16, 2015 5.0 Implementation experience has been great. Easy system to learn and utilize. Most important, each staff interaction has been extremely professional and supportive. Review Source MG Michael G. Industrial/Utility High Voltage Sales Wholesale Used the software for: 6-12 months ### "Pipeline Deals" February 5, 2019 3.0 Pros The concept is great. Having clear milestones and goals help to organize sales calls effectively. Cons Some features are hard to find at first. A lack of a cold call section. Having a feature that allows you to input company, date and activity quickly would be beneficial. Review Source TO Toby O. Regional Director Hospitality Used the software for: Less than 6 months ### "A CRM that is Easy to Use" December 3, 2015 4.5 Pros We have received excellent support when we have needed the assistance. Adequate training options for the product. I like the ability to customize the CRM to fit our needs. Cons I am still learning the product. I am not sure it as Robust as some of the previous CRM's that I have utilized in the past. Review Source MS Mackenzie S. Account Manager Used the software for: ### "Successful CRM Tool " May 7, 2010 5.0 Great product, does a superb job at managing sales activity and leads! Pros All based online Low price Cons Not much to say here... Review Source PB Paul B. Owner Used the software for: ### "PipelineDeals is fantastic!" March 16, 2016 5.0 It's a great CRM. Easy to use, fantastic Customer Service Follow-up and most importantly helps me drive my business! Review Source WA Wes A. Financial Controller Used the software for: ### "Great software and team!" March 16, 2016 5.0 Have had nothing but great experience with Pipeline services and staff. Wonderful chat function in the site as well. Review Source ES Erik S. Used the software for: ### "Great for small business" January 4, 2012 5.0 For the price it does what we need it to do. Very satisfied with software and support Review Source ES Emese S. Regional Manager Entertainment Used the software for: 6-12 months ### "Pipeline " February 5, 2019 4.0 I haven’t used as much as I should but wi be using it more and more Pros I like the way everything is organized. It’s a nicely laid out CRM Cons Sometimes it’s too cluttered. There are some specific things gs that is like to see in the program. Review Source sT stephanie T. family service counselor Insurance Used the software for: Less than 6 months ### "very easy to use" February 9, 2019 5.0 it is easy to use and great way to keep up with sales Pros I like the reminders, I like the way that you can keep up with the monthly totals. Cons however, I have used an appointment book for what seems like forever. Old habits are hard to break. Review Source CH Carey H. Business Development Specialist Construction Used the software for: Less than 6 months ### "AG Williams new user" February 5, 2019 5.0 Pros Capture useful information that can be used for research or marketing (ie Excel spreadsheet). Cons Reports seem to limited. Have not found it an easy prospect follow up tool. Review Source DC Derek C. Consultant Hospitality Used the software for: Less than 6 months ### "Pipeline Deals provides ease of use for CRM" May 15, 2015 4.5 Pros Great organization capabilities and friendly user interface. Cons The monetary units are in Euros (at least for our company) and it would be ideal to be able to assign different currencies to different deals. Review Source CB Chris B. Technical Sales Oil & Energy Used the software for: Less than 6 months ### "Review" February 5, 2019 5.0 Pros when emailing someone being able to see if they read it or not. Cons time consuming but still a good tool to keep track of upcoming deals. Review Source MH Matt H. Sales Associate Used the software for: Less than 6 months ### "Used this product for a few months, fits all of my needs so far" June 18, 2015 4.5 Pros Easy to use. Easy to find what you are looking for. Cons No complaints yet. Fits all of my needs and I would recommend to anyone looking for a CRM to consider using. Review Source TN Terra N. GM Hospitality Used the software for: Less than 6 months ### "General Manger" December 15, 2015 3.5 Pros I like that it is a great tracker for everything that I need to know and do Cons it can be time consuming and sometimes a little difficult keep up with. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.