# Page 19 | Pipeline CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Pipeline CRM the right CRM solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75608/PipelineDeals/reviews --- Pipeline CRM 4.3 (621) [View alternatives](https://www.capterra.com/p/75608/PipelineDeals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of Pipeline CRM ## Showing most helpful reviews Showing 451-475 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sR sabrina R. marketing Marketing and Advertising Used the software for: 1-2 years ### "Very good" February 12, 2019 5.0 Pros It is simple to use and it helps me keep track of my taskss Cons I don't have any cons for this software at this time Review Source MB Mike B. Benefit Specialist Insurance Used the software for: 6-12 months ### "PD has helped me be more efficient and organized and I can't imagine working without it." September 14, 2017 5.0 Pros the interface is so simple and navigation is a breeze. the ease with which I can move from account to account and cross populate fields is fantastic. Cons I wish I had more time to explore all of the features I haven't even discovered. I know there is a lot more there. Review Source ET Erin T. Equipment Sales Administrator Building Materials Used the software for: 6-12 months ### "Pipeline review" February 12, 2019 5.0 Pros I love the simplicity of pipeline. I love being able to add and delete columns as I am looking through our customer base. The ability to attach tasks to other users is awesome and very helpful Cons I hardly have any cons. This is such a great addition to our company. Review Source KM Kory M. Sr. Director of Strategic Partnerships Marketing and Advertising Used the software for: 6-12 months ### "Pipeline is fantastic" February 5, 2019 5.0 It has been instrumental in keeping me, my team and leadership apprised of real time progress in the sales development cycle. Pros The ease of use in capturing critical data, fining and sorting that data. Cons It keeps me on task which means I really need to stay on top of my CRM campaign strategy. Review Source ND Nicholas D. Owner/ Senior Investment Partner Used the software for: ### "The Best CRM Software for Small Business" March 16, 2016 4.0 Nothing is perfect... But PipelineDeals comes pretty close! I've used 5 different Client Relations Management Softwares (CRMs) and I have personally implemented 3 of them. So far PipelineDeals takes the cake! My company, DICARO & ASSOCIATES, LLC http://www.nicholasdicaro.com/ has been using it for the last 3 years and I have seen the software get better and better with only marginal increases in price. Still the best bang for the buck. PROS: Easy to use, reliable, functional Android App that syncs well, customizable in many ways, fair price, and great for sales people. CONS: The Commission Tracking is worthless for my company. It only allows the user to assign a fixed % of gross sales to calculate the Commission... whereas my company commission % is different on every deal. Example: We might earn $3,000 on a $15,000 size deal (20%) and in other cases we might earn $25,000 on a $500,000 deal (5%). Also, the ROI reporting is rudimentary and not accurate because it makes assumptions that aren't necessarily true. Review Source RP Raghav P. Sales & Business Development Information Technology and Services Used the software for: 6-12 months ### "PipelineDeals review" September 15, 2017 5.0 Pros The user interface is simple and easy to use. I have worked on multiple CRMs but Pipeline Deals is easy to use, simple navigation for user and extreme well planned features. Cons Review Source BV Blake V. Sales Construction Used the software for: 1-2 years ### "Good CRM" February 5, 2019 4.0 Pros Easy to use, update information and track deals Cons Mobile app is not the easiest. Tough to search Review Source PG Paul G. General Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to use" February 8, 2019 4.0 Pros PipelineDeals is Easy to use Cost effective Cons Report generation in PipelineDeals is cumbersome Review Source VR Verified Reviewer Engineer Oil & Energy Used the software for: Less than 6 months ### "Money saver" August 30, 2019 4.0 One of the best customer relationship management soft ware Pros This software will save and not waste a big budget for doing the businesses and the most advantage is that the solid and realistic budget. The 14 days tril give you chance to feel the importance of the software. Cons At Some point the price is a little bit over Review Source Response from SaaS Group September 3, 2019 We are so glad you are enjoying PipelineDeals and getting the most out of it! KQ Kevin Q. Owner Media Production Used the software for: Less than 6 months ### "Pipeline Deals" February 12, 2019 4.0 The support of the product is one of the best. They respond very quickly either by phone or by email with a video to help solve your problem. So my experience with pipeline deals has been a positive experience and I would recommend them anytime. Pros I really utilized the email tracking on pipeline deals. It was very helpful to see who received my email along with how many times my email was opened. Cons I truly like pipeline deals. One think I would change would be the flexibility of the interface. The coloring of the interface makes it hard to read at times. I would also like to have the ability to move items around to customize to my needs. Review Source JC Jason C. Direcotr / Sales Manager Insurance Used the software for: Less than 6 months ### "A return to Pipeline" March 20, 2017 4.0 Excellent service. The product has improved since we last had it. Long story short, you would be hard-pressed to find as comprehensive a CRM sales tracking platform that is, at the same time, so easy to use. And you just know they'll keep improving it. Great people stand behind this platform. Courteous, dedicated, and excellent at the follow-up. Pros Ease of use. Cons The sales value/r.evenue reporting could be a bit more comprehensive. Review Source Response from SaaS Group March 21, 2017 Great feedback, thank you. A little inside information is that we currently released new and improved reporting to an initial group of 100 customers last week. We are collecting feedback prior to launching it more broadly. It is our intention to release new reporting to everyone within a month! Keep an eye out! NB Nate B. Store Manager Automotive Used the software for: 6-12 months ### "Pipeline deals" February 8, 2019 5.0 Pros I love how easy Pipeline is to use. It is fully customisable, and there are endless options to help you keep track of your customers. Cons The only thing I don't love is the phone app. It is very clunky and not nearly as helpful as the website. Review Source lG lecandace G. Internet sales Consumer Services Used the software for: 1-2 years ### "Great platform " February 8, 2019 5.0 Pros \*Accessibility \*Support \*Easy to navigate Cons Pipeline goes offline more time than often Review Source VR Verified Reviewer Founder Individual & Family Services Used the software for: Less than 6 months ### "It's too much!" February 8, 2019 2.0 Pros Ability to communicate with my peers and management throughout the sales process is invaluable. Cons Ever heard the phrase about killing a fly with a shotgun? That's what this software reminds me of. Similar to Atlassian's Jira or Confluence -- it's just too much, everywhere! Not easy to use, not intuitive. Needs some UI streamlining in my opnion. Review Source LH Lakshmi H. Director of Marketing Computer Software Used the software for: 1-2 years ### "The simplicity of Excel sheet packed with a powerful CRM" June 10, 2015 4.5 Pros Fantastic support, agility of the product. Does not have the complexities of complicated CRMs, available in the market today. Cons Its a great CRM to start with, but I have not used the product in a while, since our team has grown and is based out of multiple countries. Review Source JD JC D. Sales Manager Construction Used the software for: 1-2 years ### "Sun X Solar - Pipeline - MUST HAVE" June 8, 2015 5.0 Pros There is a lot things i like best about pipeline but overall; It's keeps me extremely organized. I never miss out on opportunities. Nobody slips thru cracks anymore. I can monitor my entire staff as well as all my clients & customers. Cons I can only send one attachment in the email function. I contacted customer support and they responded rapidly and said they were already working on it. So even though it was not available, they were already on top of it! Review Source KZ Kevin Z. Used the software for: ### "Wow" May 6, 2012 5.0 After reviewing MANY other CRM solutions, I made the decision to implement Pipeline Deals. For our simple sales cycle, it's absolutely perfect. We have an in-house production management product, so this is really only needed for the front end of the sales cycle and does the job to perfection. It helps me stay on track with current deals and neglected customers, plus they don't require an implementation up-front cost like other solutions. Pros Hesitant towards a solution that didn't offer integrated email, but I've been swayed by how easy it was to BCC inbound and outbound email from my PIM. Simple and instantly useful - Just right and to the point of focusing on progressing deals. Cons Email is not integrated, but only a few these days allow the user to view email within the CRM solution, so not a big deal. Haven't found any other detracting features yet! Review Source AD Andy D. Sales Leader Environmental Services Used the software for: Less than 6 months ### "Very Functional CRM" February 5, 2019 4.0 It's a great repository of information for our technical sales process. We find that the Deals page can contain all of the project information in a concise and easy to access portal that helps us in day-to-day sales communication. Pros We really like the integration of the agenda and activities into our email. We have a small user group, and PLD is very effective as a communication tool regarding the status of deals in different stages. Cons It's a little clunky when you start importing large quantities of people, contacts, companies, etc. I feel like it could be more efficient in moving between the different categories. Review Source VR Verified Reviewer Sales rep Warehousing Used the software for: 1-2 years ### "Survey" February 12, 2019 4.0 Great Pros It lets all your co workers in the loop and everyone updated on what's going on with a certain customer. If you have a large deal it advises everyone. Cons Hard to cancel a deal if the deals fall threw. Review Source JH Jahna H. Admin Assistant Building Materials Used the software for: 6-12 months ### "For work use" February 5, 2019 4.0 It's a good system to use when keeping track of business deals. Pros Everything is in one place, and you can customize searches. Also, you have the option to sync your email. Cons There are a lot of steps to do a single task. Review Source VR Verified Reviewer Quotations Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Job Follow up" February 8, 2019 4.0 Pros how you can break down your search to customer/job name and even date Cons wasn't really much I didn't like, only thing maybe that it didn't link to other programs, is a whole separate system to get into Review Source TH Tom H. Franchise Sales and Market Manager Medical Devices Used the software for: 6-12 months ### "Pipeline review" February 12, 2019 5.0 Great for tracking deals. It is easy to use and allows me to sort however I like. Pros Easy to use and navigate. Fast. Able to do custom sorts easily. Ability to export to Excel Cons Could use more standard report templates Review Source JG Jason G. Account Representative Warehousing Used the software for: 1-2 years ### "Pipeline Deals helpful in working with existing accounts" February 8, 2019 4.0 Pros Pipeline Deals does a good job in helping setup a seller to navigate through opportunities and customer key personnel. Cons The software would be more helpful if prospects were automatically loaded in. Review Source LB Larry B. Central US Regional Sales Manager Sporting Goods Used the software for: 6-12 months ### "Pipeline Works Well" February 6, 2019 4.0 Pros It's easy to set up accounts and track all aspects of their activity throughout the sales cycle. Cons Support could never help me get my Outlook calendar to sync with the Pipeline calendar. Review Source VR Verified Reviewer Account Specialist Computer Software Used the software for: Less than 6 months ### "Easy to use, basic CRM" February 2, 2019 5.0 Pros I really enjoy how easy to use and hot basic the CRM is. Users can go in and draw up reports that they need with no issues or clutter at all. Cons Sometimes run into issues being logged out of the system and there's some aspects of reports that would be nice to have automated but those are minor issues. Review Source Similar Products Featured