# Page 2 | Avalara Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Avalara the right Sales Tax solution for you? Explore 354 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/75673/AvaTax/reviews --- Avalara 4 (354) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 2 - Reviews of Avalara ## Showing most helpful reviews Showing 26-50 of 354 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian T. Owner Consumer Goods Used the software for: 2+ years ### "The worst vendor and disrespectful group of individuals " April 27, 2026 1.0 By far, the worst vendor experience ever. Zero respectful communication. There's zero context to every interaction. You will have to manage every representative like it's the first time you've met. They have no place to remove your ACH credentials, huge red flag. Avoid this company completely. Pros They can file taxes correctly. For the 36-ish months we used them, they filed 32 of them correctly. One was a bug on their end that they neglected to compensate us for. Cons Customer service. When our renewal was coming up, I requested pricing and an updated contract. They ignored me. I sent a cancellation notice via the channels they required. They ignored me for over 2 months (until I started posting publicly... like this). They fraudulently withdrew funds via ACH and charged my credit card. Someone from the company contacts me after I post but every interaction fades into the ether and nobody takes responsibility for fixing the problem. Review Source Response from Avalara April 30, 2026 Brian, thank you for taking the time to share your experience. We’re sorry for the frustration you’ve described, and this isn’t the experience we aim to provide. We’ve escalated your concerns internally and we understand our team is working with you directly to resolve. Ashley L. AR AP Lead Oil & Energy Used the software for: 2+ years ### "Great investment for any business, big or small! " April 30, 2026 5.0 I have loved everything about Avalara. The customer service is great. Their follow up when you do have an issue, to make sure the issue is resolved is amazing. Great customer service. Pros The product is user friendly. I don't think i use avalara to its full potential but it does make it very easy to navigate and the fact that they register in states for you, make life so much easier! Reporting is very seamless and their reports are great. Cons The instructions for beginners can have a learning curve. There needs to be someone that can give you a demo once you have to register in a state and what all that happens, like reconciling the transactions and such. Review Source Response from Avalara May 7, 2026 Hi Ashley, thank you for taking the time to share your experience. We’re glad Avalara has been easy to use and helpful for your business, and we appreciate your feedback as we continue to improve the onboarding experience. CM Cameron M. IT Manager Wholesale Used the software for: 1-2 years ### "Avalara Tax Software Great- Avalara Support Not So Much" October 15, 2025 3.0 Assuming you have no issues or questions, the functionality and automation of the sales tax calculation, tax filing and tracking of customer tax exemptions are fantastic, especially if you can integrate Avalara with your ERP system. Pros Avalara easily handles all the sales tax calculations for transactions, and is especially great since it integrates with our ERP system. It saves time in that it is able to automatically identify customers who have tax exemption certificates on file and processes transactions based on valid Tax Exemption Certificates on file that are valid. Avalara processes tax filings and has reporting capability allowing for easily identifying issues with transactions, summarizing monthly sales tax liabilities and managing customers. Cons Avalara support and customer interactions is lacking. It appears that that did a lot of investment in their product, but failed to identify the need for actual interaction with customers when they need help. Avalara requires you to use their AI support and knowledge base articles to solve problems, before you can speak to someone about your issue. Their Account Reps appear also, to not have the time to provide communication to their customers, since it is difficult to get an answer timely to questions. Switched from [Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/) Prophet 21 sales tax calculation utility was very administrative heavy, requiring manual updates to tax rates, and was not specific to city, county and state taxes. At best Prophet 21 was a rough estimate of taxes. Review Source Response from Avalara October 17, 2025 Hi Cameron, thanks for taking the time to share such a detailed review. We're glad to hear the integration and automation have been a strong fit for your team. We also appreciate your honest feedback about the support experience. That kind of insight is really important, and we’ll make sure it’s shared with the right teams. Thanks again for being a customer. SP Sonu P. Systems Analyst Consumer Goods Used the software for: 1-2 years ### "Reliable Tax Automation for Growing Ecommerce Businesses" May 18, 2026 5.0 Overall, our experience with Avalara has been very positive. It provides strong value for money for medium to large businesses dealing with complex tax requirements. The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual intervention. It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage. Team collaboration has also improved because finance and operations teams can work from a more standardized process. Pros Avalara has made tax management much easier across multiple regions and sales channels. The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our finance team. Integration with ERP and ecommerce platforms is strong, and once configured properly, it runs reliably in the background. It has also helped reduce errors and improved confidence during audits and reconciliations. Cons The initial setup and learning curve can be quite complex, especially for businesses operating across multiple entities or countries. Some configuration areas are not very intuitive, and troubleshooting tax mapping issues can take time. Support response times can vary depending on the issue complexity. Review Source Response from Avalara May 21, 2026 Thank you for taking the time to share such thoughtful feedback! We’re glad to hear that Avalara has helped make tax management easier and reduced manual work for your team. We also appreciate your honest feedback around setup complexity and support response times as we continue to look for ways to improve the customer experience. Thanks again for being part of the Avalara community. Christina N. Controller Computer Software Used the software for: 2+ years ### "Good software, terrible support." May 8, 2026 3.0 Overall, Avalara is still a solid platform for tax calculation, filing automation, and nexus tracking, but the support experience and value of some add-on services have declined. Pros Has become a “default stack” tool for sales tax compliance. The nexus tracking feature is especially useful now that economic nexus thresholds vary so much by state and can change over time. Cons That said, support has noticeably declined since the company was sold. We ran into an issue where a special City of Chicago lease tax was not calculating correctly, and it took more than two months to get resolved. For tax software, that kind of delay can create real operational headaches. I’d also recommend avoiding their state registration service. The process required us to complete a long, detailed questionnaire that largely defeated the purpose of outsourcing the work in the first place. If your team already understands the registration requirements, you’ll likely save both time and money by handling registrations directly with the states yourself. Review Source Response from Avalara May 13, 2026 Hi Christina, thank you for sharing your experience with Avalara. We appreciate your feedback on support and services and understand the frustration described. Please contact customercare@avalara.com if you’re open to continuing the conversation so we can learn more. James L. Director of Finance Computer Software Used the software for: 2+ years ### "Great product helping us to stay compliant" December 20, 2025 4.0 Overall, it has been a good product, with great customer support. They have excellent professional advisors to navigate the world of sales tax compliance, and the system is very easy to use for users of any experience level. Pros It is an easy to use tool that integrates seamlessly with other accounting systems to help manage sales tax. It gives me confidence that we are staying compliant without having to review every single transaction as they occur. It is very low cost for the amount of value that is provided. Cons The communication can be off base sometimes. There can be several false positives of sales tax nexus that you are alerted to that I haven't quite found a way to configure. Alternatives considered [TaxJar](https://www.capterra.com/p/163419/TaxJar/) Reason for choosing Avalara Avalara had out of the box integrations with the product suite we have deployed making it the best fit for our needs. Review Source Response from Avalara January 5, 2026 Hi James, thanks for the thoughtful review. We’re happy to hear Avalara has brought peace of mind to your sales tax compliance process and that it’s working well with your tech stack. We appreciate your feedback and your continued partnership. Chelsea B. Founder Consumer Goods Used the software for: 1-2 years ### "Terrible, terrible, terrible" October 30, 2025 1.0 For the cost and reputation Avalara carries, I expected professionalism and accountability, but experienced neither. Proceed with extreme caution if you rely on them for your business. Pros Not much to say here. The idea of it is great, however, execution is lacking. If they could sharpen up their internal processes and filing procedures, I would have much better things to say. Cons Poor communication, lack of accountability, and overall not providing the true service you pay for. Their entire purpose is to file tax returns accurately and compliantly, yet our filings were submitted incorrectly and non-compliant. When I raised the issue, the team refused to take responsibility or offer a resolution. I have spoken with many state sales and use tax representatives who also spoke negatively of their own experience with Avalara. Alternatives considered [TaxJar](https://www.capterra.com/p/163419/TaxJar/) Reason for choosing Avalara Payment process was better with Avalara for those outside of the US Review Source Response from Avalara November 5, 2025 Hi Chelsea, we’re sorry to hear your experience has been so frustrating. It’s clear we didn’t meet expectations here, and that’s not what we want for any of our customers. We appreciate you sharing this feedback and encourage you to reach out to customercare@avalara.com if you’d be open to a follow-up. Mrugen B. Financial Accounting Accounting Used the software for: 2+ years ### "Avalara Review" March 26, 2026 5.0 Pros What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation. The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems. Cons What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users. Review Source Response from Avalara April 8, 2026 Hi Mrugen, thank you for taking the time to share your experience using Avalara. We’re glad it’s been a reliable solution for your team and appreciate your thoughtful feedback. JM Jason M. Member Retail Used the software for: 1-2 years ### "Avoid unless you like constant trouble" June 12, 2025 1.0 Its been a complete and total disappointment. I am absolutely livid with the disaster they have created for our business. They put all the work on me and handle nothing. Completely incompetent and horrible communicators Pros A Once it was set up it ran well, until it didn't. It seemed to do the job for the short time that it was running correctly Cons Complete disaster for us. Onboarding was a disaster. The expert they gave us had no experience. I had to figure it out and set it up. Then they disconnected the App that integrated with eComm and then never fixed anything. Completely incompetent staff. Indian that had no understanding of anything and very difficult to talk to. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Avalara QBO couldn't apply location to sales tax so that didnt work Review Source Response from Avalara June 17, 2025 Hi Jason, thank you for sharing your feedback. I’m so sorry to hear how difficult this experience has been for you. That’s not the kind of service we aim to provide, and I can understand how frustrating it must feel when expectations aren’t met. Please reach out to our team at customercare@avalara.com so we can escalate your concerns to the right team. -Celina R VS Veeti S. CEO Retail Used the software for: 6-12 months ### "Poor customer service, software doesn't do the job" June 12, 2025 1.0 Really poor, I can't imagine it can get any worse than this so pick anything else for your sales tax software. Pros No pros in using this service it's all horrible and there's precisely 0 things I liked about working with them. Cons Horrible customer support, full of unqualified offshore workers. They take your money and run (don't do their job) until they ask for more money to upgrade you to a higher tier to do more of a job they haven't done in the past. Reason for choosing Avalara Their sales team was convincing and professional. I shouldn't have selected this product. Review Source Response from Avalara June 18, 2025 Thank you for taking the time to share your experience. I’m really sorry to hear that things haven’t gone as expected. We strive to deliver reliable service and clear communication, so it’s disappointing to hear that this hasn’t been your experience. Your feedback has been noted and shared with our team. -Celina R AC Alyss C. Senior Tax Manager Information Technology and Services Used the software for: 2+ years ### "Powerful, but not intuitive" February 14, 2025 3.0 Avalara is a powerful tax automation platform that offers many useful features designed to simplify and streamline tax compliance for businesses of all sizes. However, its cost, complexity, and complex integration/connector configurations can cause issues making it a difficult system to learn/master. Pros Automated sales tax calculations, simplified tax return preparation and review, a lot of articles and training available through Knowledge Center and Enterprise Support. Cons Frequent turnover with dedicated account executives and support personnel, expensive. It's difficult to get an accurate, up to date usage/projected future usage to manage account subscriptions. Steep learning curve for new users of Avalara and those newer to sales tax, complexity of configuration with the D365 connector. No way to automate reports to run on a recurring basis, very manual. Review Source Response from Avalara February 21, 2025 Alyss, thanks for sharing your thoughts on Avalara. We are happy to be a part of your sales tax process. We also appreciate your feedback on our reporting and will share with our team! DS DeAnna S. Accountant Wholesale Used the software for: 2+ years ### "Great Resource and Saves Time" February 13, 2025 4.0 Overall, it have been good. There isn't any other software that does what they do as good as them. The TTRUS is the best and an amazing resource. I just think the support is lacking a little to get a straight answer on more difficult questions. Pros They file the returns for you. Saves lots of time to focus on more analysis. Upload tool is easy to use. Cons With Louisiana being a difficult state and where we do most business, they don't have many experts in this area especially with Direct Pay Permits and creating Entity Use Codes especially when new jurisdictions are added. There are alot of reports that do about the same thing just maybe a little tweek so sometimes trying to find the right one is hard. Alternatives considered [Vertex](https://www.capterra.com/p/160387/Vertex-SMB/) Reason for choosing Avalara The Certificate Management was more advanced. Review Source Response from Avalara February 21, 2025 Thanks for the review, DeAnna! We work hard to deliver a seamless solution and we're glad your team is benefitting. TD Tracey D. Senior Tax Manager Machinery Used the software for: 2+ years ### "Avalara 10 year review" February 13, 2025 4.0 Avalara is a straight-forward software. Avalara provides many avenues to gather information about Indirect taxes. Pros Avalara provides information on tax situations throughout the 46 taxing states + District of Columbia. As well as how to use their systems. Cons Avalara support for it's software applications. Review Source Response from Avalara February 21, 2025 Hi Tracey, thanks for sharing your thoughts with us. We work hard to deliver a reliable product and we're grateful for the opportunity to support your team! VK Val K. Tax Manager Retail Used the software for: 2+ years ### "Avalara Cert and Tax" January 20, 2025 5.0 ovaral great experience in the past 10 years Pros Tsx calculations and tax return preparations for US SAles tax Cons customer service and su\[\[prt for clients Review Source Response from Avalara January 21, 2025 Thanks for sharing your feedback with us, Val! We are glad to support your team. NB Nico B. Finance Team Medical Devices Used the software for: 6-12 months ### "Extremely helpful in navigating the ins-and-outs of US sales tax" May 30, 2025 4.0 As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. Pros Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. Cons It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park Review Source Response from Avalara June 5, 2025 Hi there, thank you so much for the thoughtful review! We know how complex US sales tax can be—especially when navigating it from overseas—so it’s wonderful to hear we’ve been able to help. We really appreciate your patience through onboarding, and we’re glad to hear things are running smoothly now. Thanks again for being part of the Avalara community! ML Maria L. CEO Building Materials Used the software for: Less than 6 months ### "Absolute worst customer serve " March 21, 2025 1.0 I have had the absolute, most time-wasting experience with Avalara. They were deceptive upon onboarding, have billed me incorrectly, have errors and incomplete coverage in the ECM software, and customer service is non-existent. I have been trying since December to get resolution on several issues and no matter what avenue I take, I can't even get someone to respond to me. The one response I received was not even relevant to my issues. Pros Managing taxes in a central dashboard in theory is helpful Cons Customer experience is abysmal Incomplete information in ECM module Review Source Response from Avalara March 28, 2025 Thanks for sharing your experience with us here; though it's not the type we aim to deliver. We'd like the opportunity to learn more and resolve your concerns. Please reach out us at customercare@avalara.com. ES Emilie S. Accounts Receivable Wholesale Used the software for: 2+ years ### "Accounts Receivable " January 28, 2025 5.0 No issues, very informative and answers any questions you might have Pros Very easy to use, also recognizes companies that tax exempt, i.e freight forwarders. Cons Does not automatically delete expires certificates. Review Source Response from Avalara January 29, 2025 Thanks for sharing your feedback, Emilie! We are happy to serve your team! TC Todd C. Owner Building Materials Used the software for: 2+ years ### "Beware - great until the 2,000% price increase." November 21, 2024 1.0 Customer service is very bad. I can't get a person on the phone to discuss the charge dispute Pros It was great until we got a bill for 2,000% more than what we were historically paying. Cons They charged 2,000% more for upgrading our transaction level with no pricing alert. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Avalara reviews were decent back then - 2016/17. Pricing was reasonable. Review Source Response from Avalara December 2, 2024 Hi Todd, thanks for sharing you concerns with us here, as well as other websites. We understand how unexpected costs would be upsetting which is why our team worked to review your account and ensure the charges were accurate based on your usage. We understand our team has been in contact with you regarding this and is working with your directly to assist further. VP Violet P. Business Systems Manager Construction Used the software for: 2+ years ### "Mix Emotions " February 13, 2025 4.0 Customer support is non-existent. Unable to get return calls/emails to open ticket requests. Pros Automatically calculates tax rate for orders. Cons So many tax codes it is hard to know what you should use. Review Source Response from Avalara February 21, 2025 Thanks for sharing your review, Violet! We appreciate your feedback on our customer support, we are continually working to create a better support experience. LJ Liz J. Accounting Administrator Retail Used the software for: 2+ years ### "Software is okay, customer service is outrageous. " September 9, 2024 5.0 Overall a poor experience, which is a shame because the software itself is good. However, the massive expense and poor customer service are a huge con and I would not recommend this company to anyone in the future. Pros The software was user friendly. Designed well. Cons Unfortunately our experience was subpar, customer service is hard to reach and is often an additional fee if not included as a charge in your contract. Our "account representative" was rude, and unhelpful. Our sales tax for a certain state was compromised, as we paid them to add it as a Nexus, and they did not complete the process. It took about a week to even get a response on our ticket. follow-up on this, which is also very disappointing. During this entire exchange, Avalara not only failed to accept responsibility for the error but also failed to follow up with us as clients and failed to ever fully understand the problem. We were forced to upgrade to their new AI assisted program, which was more expensive, even though this tool was not fully functional. Our data did not integrate correctly, and upon individual review of our account, we found many certificates had been duplicated by the automated system, and we were being charged for storage per item. When we brought this to our account manager's attention, she rolled her eyes and became, not only defensive but aggressive during the meeting. Due to this we canceled our contract, leading them to file the last month's taxes, but not pay them. Review Source Response from Avalara September 12, 2024 Hi Liz, thank you for taking the time to share your experience; though it's not the type we aim to deliver. We want to apologize for the frustration. We understand how duplicate costs and delayed responses would be upsetting, and we'd like the opportunity to resolve these concerns. Please reach out to us at customercare@avalara.com so we can support. TA Tom A. Director of Finance and HR Marketing and Advertising Used the software for: 6-12 months ### "Horrible Product. Horrible Service." August 9, 2024 1.0 Absolutely the worst company I've ever worked with. Avoid Avalara at all costs. Pros What they said they would deliver, until it was obvious that they wouldn't. Cons First, the product: AvaTax doesn't work well. Avalara clearly doesn't care about maintaining an excellent product with their QBO integration. We had tax calculations change after we sent the invoice to a client, even though we didn't change anything on the invoice. Most recently, Avalara has failed to support an update the QBO rolled out, and now tax calculations tax 3-5 minutes to calculate... what a huge waste of time? You want to create an invoice, and then send it to your customer, right? Nope, create that invoice... sit around for 3-5 minutes, make sure the sales tax shows up, then send it. Absolutely horrible. Next, the service: Avalara's support is the worst I've experienced, of any company, ever. We paid for a higher level of support, and we were assigned an Account Manager. Our Avalara Account Manager will not respond to me unless I send at least 3 emails. Average response time is 8 days. Technical support is worthless as well. They just tell you what you already can see in the AvaTax dashboard and will not help you find meaningful answers. If your ticket gets escalated, be prepared to spend 4-5 hours showing Avalara how you QA'd their product and found their bug, and then once you've proven to them, multiple times, that the bug exists, they might just fix it. Finally, the price: Avalara will automatically upgrade you to higher usage tiers without your permission. They will charge exorbitant "Upgrade Fees". Because their QBO integration is so bad, you end up having to use 3x the usage you expected, which then costs you 3x what you expected. We literally paid more because their product was worse than expected. Review Source Response from Avalara August 23, 2024 Tom, we appreciate you sharing your concerns with us here, as well as other review sites. We sincerely apologize for the frustration you've experienced and we understand our team has since been in communication with you regarding a resolution. We remain committed to supporting you and we look forward to resolving and improving your experience. VR Verified Reviewer CFO Computer Software Used the software for: 6-12 months ### "Worst customer support ever letting down a good product." September 25, 2024 1.0 Great product if it works, let down by the worst customer support ever when it doesn't. Pros When the software works, it's good, and it's easy to set up. Cons The customer service is the worst I've ever come across, and I'm paying for the enhanced support. I've spent months trying to fix a problem with them, and got nowhere. Review Source Response from Avalara October 1, 2024 Thank you for sharing your experience with us; though it's not the type we aim to deliver. We'd like the opportunity to learn more about the customer service improvements you'd like to see and how we can assist with your concerns directly. Please reach out to us at customercare@avalara.com. DT Dale T. President Sporting Goods Used the software for: Less than 6 months ### "Think twice before purchasing" August 8, 2024 1.0 After evaluation of several tax support packages, we chose Avalara due to its' ability to cover multiple states. We purchased the software and registration services for 14 states and was told they would handle registration and all I had to do was a simple set up for reporting for each state. Nothing about this process was simple and after 3 months we are partially working. The registration process that we paid for, 50% of the work had to be completed or reworked by my company. The only way I knew it was incomplete was because when setting up the reporting with most all states, you have to call the tax division directly and wait on hold for hours to complete this task for each state. During that process I was told the registration was not complete so the task of registration fell on us. I have requested a refund for the services purchased and the response was, “Log a support case.” There is little to no support. I continually went back the \[sensitive content hidden\] to get help from his side to complete this, but he was of very little help and pushed me off to again, log a support case. To date I probably have 10+ support cases zero of which have given me a solution to my problems. From a software/technical standpoint the software was withdrawing money from my bank account for taxes in a state we were not collecting taxes in. I still have not gotten our money back, and they closed the support case. They did however admit there was a technical issue with this problem and that support case is still open. Pros There is absolutely nothing this software has done for our business except waste time integrating it. Cons Integration, Avalara claiming to have set up all registrations, support cases being closed before a resolution is provided, and Software taking money out of the company to cover taxes in a state we are not collecting taxes in. This is just in month 3. Alternatives considered [TaxJar](https://www.capterra.com/p/163419/TaxJar/) Reason for choosing Avalara they said they were better at covering multiple states and they were better integrated with Shopify supposedly Review Source Response from Avalara August 13, 2024 Dale, thank you for taking the time to share your experience. We strive to offer the best service possible for our customers and the frustrations you’ve described are not what we want. We'd like to learn more and resolve your concerns. Please reach out to us at customercare@avalara.com so we can support. Dodie K. Owner Retail Used the software for: 2+ years ### "Horrible Company - Thieves" September 3, 2024 1.0 Pros Nothing, I thought it would making calculating sales tax for my ecommerce business easier, it didn't Cons Somehow I went from a free account, to being billed $50/year, $240/year, to suddenly $7K/year with no notice. And when I cancelled my account per there knowledge base/support article, they still charged me. Horrible service! They never really answer your question. Read all the reviews left for this horrible company and head the warnings! Review Source Response from Avalara September 5, 2024 Dodie, thank you for taking the time to share your experience. We strive to offer the best service possible for our customers and the billing frustrations you’ve described are not what we want. We apologize if pricing expectations were not clearly expressed and we understand how unexpected costs would be upsetting. We’d like to learn more about your experience to avoid any recurrences. Please reach out to us at customercare@avalara.com. VR Verified Reviewer CEO Facilities Services Used the software for: 6-12 months ### "Company should go out of business" July 16, 2024 1.0 HORRIBLE Pros They were quite sweet and responsive when they sold me the software. These scammers... Cons This is the worst company I've ever dealt with. They ignore my e-mails, they pass me around from person to person. Zero customer service. You can't even cancel your subscription. This is the reason people hate entrepreneurship. Because of people like Avalara. Switched from [Paddle](https://www.capterra.com/p/173382/Paddle/) THEY ARE NOT LETTING ME UNSUBSCRIBE AND THEY KEEP BILLING ME. Review Source Response from Avalara July 29, 2024 Thank you for sharing your concerns with us. We apologize for the frustration you've experienced and we'd like to help. Please reach out to us at customercare@avalara.com to continue the conversation. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.